What is Lutheran Home's Medicare star rating?

CMS rates Lutheran Home 5 out of 5 stars overall, with 5 for health inspections, 4 for staffing and 4 for quality measures (CMS data as of September 1, 2026).

How many deficiencies did Lutheran Home get at its last inspection?

2 health deficiencies at the standard inspection on July 16, 2026. The Ohio average is 10.5.

Has Lutheran Home been fined?

CMS lists no fines in the last three years.

Does Lutheran Home accept Medicaid?

It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.

Who owns Lutheran Home?

CMS lists 48 owners and managers. Legal business name: LUTHERAN HOME.

Lutheran Home, Westlake OH: Inspections, Staffing & Ratings

The record in brief

At its most recent standard inspection, on July 16, 2026, inspectors cited 2 health deficiencies (the Ohio average is 10.5, the national average 9.2).

None of its 10 health citations since January 2020 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 5.37 hours per resident per day, against 3.69 across Ohio and 3.86 nationally. Registered nurses accounted for 0.65 of those hours.

51.6% of nursing staff left within the year CMS measured (Ohio average 48.7%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

101/20

608/23

111/25

207/26

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 10 health citations on file.

Severity

Isolated

Pattern

Widespread

Immediate jeopardy

Actual harm

Potential for more than minimal harm

Potential for minimal harm

July 16, 2026Standard inspection · 2 citations

D

Ensure medication error rates are not 5 percent or greater.

F759 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 17, 2026

Inspectors wroteBased on observation, interview, record review, and review of the facility policy, the facility failed to ensure their medication error rate was less than five percent (%). There were two medication errors out of 27 opportunities resulting in a 7.41% medication error rate. This affected two (Residents #11 and #37) of eight residents observed for medication administration. The facility census was 40.
D

Provide and implement an infection prevention and control program.

F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 17, 2026

Inspectors wroteBased on observations, staff interviews, record reviews, and review of the facility policy, the facility failed to ensure infection control practices were maintained for two residents who required Enhanced Barrier Precautions (EBP) during high contact resident care activities. This affected two (Residents #31 and #48) of two residents observed for EBP. The facility identified there were a total of seven current residents who had EBP in place. The facility census was 40.

November 24, 2025Complaint inspection · 1 citation

D

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

F694 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 8, 2025

Inspectors wroteBased on medical record review, review of facility policy, review of facility education in-service, review of a disciplinary action form, and staff interview, the facility failed to ensure care and services for a peripherally inserted central catheter (PICC) line site were completed as ordered. This affected one resident (#70) of three residents reviewed for intravenous (IV) access. The facility census was 66.

August 24, 2023Standard inspection · 6 citations

D

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

F604 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 12, 2023

Inspectors wroteBased on observation, record review, interview, and policy review the facility failed to ensure Resident #64 was free from physical restraints. This affected one resident (#64) of one resident reviewed for restraints. The facility census was 104.
D

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 12, 2023

Inspectors wroteBased on medical record review, interview, review of the fall investigations, and facility policy review the facility failed to ensure fall prevention interventions were in place to prevent falls for Resident #78 and failed to ensure falls were thoroughly investigated. This affected one resident (#78) of three residents reviewed for accidents. The facility census was 104.
D

Ensure each resident’s drug regimen must be free from unnecessary drugs.

F757 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 12, 2023

Inspectors wroteBased on record review, interview, and facility policy review the facility failed to ensure a prescribed antibiotic was not given for more than 14 days without a rationale. This affected one resident (#15) of five residents reviewed for unnecessary medications. The facility census was 104.
D

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 12, 2023

Inspectors wroteBased on record review, interview, and facility policy review the facility failed to ensure non-pharmacological interventions were utilized, failed to ensure anti-anxiety medications were used for the intended purpose and not used for longer than 14 days without a rationale. This affected three residents (#48, #71, and #94) of five residents reviewed for unnecessary medications. The facility census was 104.
C

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

F838 · Administration · No actual harm, potential for minimal harm, widespread · Corrected (the home has a date of correction) October 12, 2023

Inspectors wroteBased on record review and staff interview the facility failed to ensure its facility assessment contained necessary required information. This had the potential to affect all 104 residents residing in the facility.
C

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

F868 · Administration · No actual harm, potential for minimal harm, widespread · Corrected (the home has a date of correction) October 12, 2023

Inspectors wroteBased on record review and staff interview, the facility failed to ensure the medical director was an active participant of the Quality Assurance (QA) Committee. This had the potential to affect all residents. The facility census was 104.

January 16, 2020Standard inspection · 1 citation

F

Provide and implement an infection prevention and control program.

F880 · Infection Control · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) February 21, 2020

Inspectors wroteBased on observation, record review and interview the facility failed to develop a comprehensive infection control program to decrease the risk of infections and ensure adequate monitoring of infections was completed. The facility failed to maintain consistent use of isolation precautions for Resident #9 and failed to ensure dressing changes were completed to reduce the risk of infection for Resident #40 and #110. This affected three residents (#9, #40 and #110) and had the potential to affect all 126 residents residing in the facility.

Fire safety inspections

17 fire safety citations on file: 14 on August 24, 2023, 3 on January 16, 2020.

Every fire safety citation17 citations

F
Develop Emergency Preparedness policies and procedures.

E 13 · August 24, 2023 · Corrected (the home has a date of correction)
F
Provide a written emergency evacuation plan.

K 711 · August 24, 2023 · Corrected (the home has a date of correction)
F
Have generator or other power source capable of supplying service within 10 seconds.

K 918 · August 24, 2023 · Corrected (the home has a date of correction)
E
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

K 222 · August 24, 2023 · Corrected (the home has a date of correction)
E
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

K 223 · August 24, 2023 · Corrected (the home has a date of correction)
E
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

K 321 · August 24, 2023 · Corrected (the home has a date of correction)
E
Install an approved automatic sprinkler system.

K 351 · August 24, 2023 · Corrected (the home has a date of correction)
E
Inspect, test, and maintain automatic sprinkler systems.

K 353 · August 24, 2023 · Corrected (the home has a date of correction)
E
Install corridor and hallway doors that block smoke.

K 363 · August 24, 2023 · Corrected (the home has a date of correction)
E
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

K 372 · August 24, 2023 · Corrected (the home has a date of correction)
E
Have properly installed electrical wiring and gas equipment.

K 511 · August 24, 2023 · Corrected (the home has a date of correction)
E
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

K 741 · August 24, 2023 · Corrected (the home has a date of correction)
E
Have restrictions on the use of highly flammable decorations.

K 753 · August 24, 2023 · Corrected (the home has a date of correction)
E
Ensure proper usage of power strips and extension cords.

K 920 · August 24, 2023 · Corrected (the home has a date of correction)
F
Inspect, test, and maintain automatic sprinkler systems.

K 353 · January 16, 2020 · Corrected (the home has a date of correction)
E
Keep aisles, corridors, and exits free of obstruction in case of emergency.

K 211 · January 16, 2020 · Corrected (the home has a date of correction)
E
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

K 372 · January 16, 2020 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

Measure	This home	Ohio	United States
All nursing staff (RN, LPN and aides)	5.37	3.69	3.86
Registered nurses	0.65	0.64	0.69
All nursing staff on weekends	5.08	3.28	3.42
Nurse aides	3.17
Licensed practical nurses	1.54
Nursing staff turnover (share who left in a year)	51.6%	48.7%	45.8%
Registered nurse turnover	38.5%	43.9%	42.9%
Administrators who left	0

CMS expects 3.85 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 5.48 on weekdays and 5.08 on weekends, 7% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 2.7% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.57 in April to June 2025 to 5.37 in January to March 2026.

Quarter	All nursing staff	Registered nurses	Weekdays	Weekends	Contract staff share	Days with no RN hours	Residents a day
Jan to Mar 2026	5.37	0.65	5.48	5.08	2.7%	0 of 90	59
Oct to Dec 2025	5.18	0.62	5.25	5.02	12.4%	0 of 92	71
Jul to Sep 2025	4.55	0.55	4.64	4.32	19.8%	0 of 92	87
Apr to Jun 2025	4.57	0.56	4.66	4.33	13.1%	0 of 91	86
United States, Jan to Mar 2026	3.75	0.62	3.92	3.33	5.3%	0.5% of days
Ohio, Jan to Mar 2026	3.64	0.60	3.80	3.24	4.6%	0.4% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for Ohio

Job	Median	Middle half	Employed
Ohio, all employers
CNAs (nursing assistants)	$18.76	$17.93 to $21.44	63,280
LPNs and LVNs	$29.78	$27.34 to $31.68	39,900
Registered nurses	$39.67	$38.08 to $47.61	143,730
United States, nursing care facilities
CNAs (nursing assistants)	$20.67	$17.91 to $22.55	534,270
LPNs and LVNs	$33.86	$30.05 to $37.40	188,210
Registered nurses	$41.11	$37.85 to $47.68	142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

Measure	This home	Ohio	US
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1	12.3	5.3	13.9
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1	0.0	0.2	0.8
Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1	1.2	0.5	1.6
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1	4.6	3.2	3.2
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1	0.0	1.2	1.6
Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1	20.1	6.1	14.1
Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1	6.1	3.4	4.6
Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1	5.8	8.8	15.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231	19.7	24.9	23.8
Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231	7.7	12.9	12.0
Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231	1.3	1.7	1.9
Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231	1.4	1.8	1.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Lutheran Home's Medicare short-stay residents. On returning residents home or to the community, CMS rates it no different from the national rate (56.5% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

56.5% this home

No different from the national rate

US median of homes 51.5% · Ohio: 147 better, 20 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 121 eligible stays.

Potentially preventable readmissions

11.8% this home

No different from the national rate

US median of homes 10.7% · Ohio: 3 better, 7 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 135 eligible stays.

Infections that led to a hospital stay

5.5% this home

No different from the national rate

US median of homes 7.1% · Ohio: 1 better, 4 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 73 eligible stays.

Self-care and mobility at discharge

39.4% this home

Median of homes: Ohio55.6% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 66 residents counted.

Falls with major injury

1.1% this home

Median of homes: Ohio0.0% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 88 residents counted.

New or worsened pressure ulcers

2.5% this home

Median of homes: Ohio1.4% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 88 residents counted.

Medication list given at discharge

90.5% this home

Median of homes: Ohio100.0% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 21 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: LUTHERAN HOME.

Name	Role	Type	Since
Anderson, Todd	Corporate director	Individual	11/29/2023
Bowersox, James	Corporate director	Individual	09/01/2020
Brueshaber, Larry	Corporate director	Individual	09/01/2020
Burgess, Douglas	Corporate director	Individual	01/01/2026
East, Sandra	Corporate director	Individual	01/01/2026
Fowerbaugh, Andrew	Corporate director	Individual	11/29/2023
Hildal, Robyn	Corporate director	Individual	11/29/2023
Kahle, Thomas	Corporate director	Individual	09/01/2020
McQuinn, Scott	Corporate director	Individual	09/01/2020
Molnar, Dave	Corporate director	Individual	11/29/2023
Palmer, Mark	Corporate director	Individual	01/01/2026
Present, Philip	Corporate director	Individual	01/01/2026
Short, Mary	Corporate director	Individual	01/01/2026
Thorpe, Joseph	Corporate director	Individual	01/01/2026
Bowersox, James	Corporate officer	Individual	09/01/2020
McQuinn, Scott	Corporate officer	Individual	09/01/2020
Life Enriching Communities	Operational/managerial control	Organization	01/01/2025
Life Enriching Communities Foundation	Operational/managerial control	Organization	01/01/2025
Alexander, Erin	Operational/managerial control	Individual	01/01/2025
Bourne, Paula	Operational/managerial control	Individual	01/01/2025
Britton, Angela	Operational/managerial control	Individual	01/01/2025
Burgess, Douglas	Operational/managerial control	Individual	01/01/2026
Conlon, Celia	Operational/managerial control	Individual	01/01/2025
Cope, Michael	Operational/managerial control	Individual	01/01/2025
Debenedictis, Lance	Operational/managerial control	Individual	01/01/2025
East, Sandra	Operational/managerial control	Individual	01/01/2026
Grimmett, Darrell	Operational/managerial control	Individual	01/01/2025
McDonnell, Kevin	Operational/managerial control	Individual	01/01/2025
McManus, Daniel	Operational/managerial control	Individual	01/01/2025
Nichols, Christopher	Operational/managerial control	Individual	01/01/2025
Palmer, Mark	Operational/managerial control	Individual	01/01/2026
Present, Philip	Operational/managerial control	Individual	01/01/2026
Short, Mary	Operational/managerial control	Individual	01/01/2026
Thorpe, Joseph	Operational/managerial control	Individual	01/01/2026
Conlon, Celia	Trustee of the SNF	Individual	01/01/2025
Debenedictis, Lance	Trustee of the SNF	Individual	01/01/2025
American Medical Personel	Adp of the SNF	Organization	01/01/2025
Caring Communities Shared Services Ltd.	Adp of the SNF	Organization	01/01/2025
Friends Services for the Aging	Adp of the SNF	Organization	05/01/2018
Intelycare Inc	Adp of the SNF	Organization	01/01/2025
Nurse Dash	Adp of the SNF	Organization	01/01/2025
Plante & Moran PLLC	Adp of the SNF	Organization	01/01/2025
Carmany, Margaret	Adp of the SNF	Individual	01/01/2025
Grimes, Timothy	Adp of the SNF	Individual	01/01/2025
Grover, Diane	Adp of the SNF	Individual	01/01/2025
Klawitter, Chris	Adp of the SNF	Individual	01/01/2025
Lourence, Samantha	Adp of the SNF	Individual	01/01/2025
Miniaci, Anthony	Adp of the SNF	Individual	01/01/2024

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 3 problems in this area, most recently on July 16, 2026: "Ensure medication error rates are not 5 percent or greater."
What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on July 16, 2026: "Provide and implement an infection prevention and control program."
How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 2 problems in this area, most recently on November 24, 2025: "Provide for the safe, appropriate administration of IV fluids for a resident when needed."
Who is the administrator and director of nursing, and how long have they been in the job?Inspectors cited 2 problems in this area, most recently on August 24, 2023: "Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies."

Other nursing homes nearby

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Huntington Woods Care & Rehab Center
Westlake, 1.4 mi · 5 of 5 stars · 11 citations
Rae Ann Suburban
Westlake, 1.4 mi · 2 of 5 stars · 34 citations
Brookdale Westlake Village
Westlake, 1.5 mi · 5 of 5 stars · 9 citations
Crocker Pointe Health and Rehabilitation
Westlake, 2.1 mi · not rated · 0 citations
O'Neill Healthcare Bay Village
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Joshua Tree Care Center
North Olmsted, 2.7 mi · 4 of 5 stars · 11 citations

Ohio contacts for a concern about a nursing home

These are the official offices in Ohio. NursingHomeClear cannot take or act on complaints.

Inspections and complaints: Ohio Department of Health, Nursing Homes and Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
Resident advocate: Ohio Office of the State Long-Term Care Ombudsman, 1-800-282-1206. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
State inspection reports: Ohio Long-Term Care Quality Navigator (Ohio Department of Aging), where Ohio publishes its own records on licensed homes.

Common questions

What is Lutheran Home's Medicare star rating?: CMS rates Lutheran Home 5 out of 5 stars overall, with 5 for health inspections, 4 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Lutheran Home get at its last inspection?: 2 health deficiencies at the standard inspection on July 16, 2026. The Ohio average is 10.5.
Has Lutheran Home been fined?: CMS lists no fines in the last three years.
Does Lutheran Home accept Medicaid?: It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Lutheran Home?: CMS lists 48 owners and managers. Legal business name: LUTHERAN HOME.

Sources

Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
Owners: CMS Ownership. Penalties: CMS Penalties.
Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.