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Oaknoll Retirement Residence

1 Oaknoll Ct, Iowa City, IA 52240 · Johnson County · (319) 351-1720

70 certified beds, about 57 residents a day · Non profit - Corporation · Medicare and Medicaid since 1988

CMS high performing icon Part of a continuing care retirement community Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
5 of 5
Staffing
5 of 5
Quality measures
2 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 165030 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on September 18, 2025, inspectors cited 0 health deficiencies (the Iowa average is 6.5, the national average 9.2).

None of its 7 health citations since April 2024 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 5.28 hours per resident per day, against 3.82 across Iowa and 3.86 nationally. Registered nurses accounted for 0.90 of those hours.

27.9% of nursing staff left within the year CMS measured (Iowa average 44.0%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 7 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
5D
2E
0F
Potential for minimal harm
0A
0B
0C
September 18, 2025Standard inspection · 0 citations
August 28, 2024Standard inspection · 1 citation
  1. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 29, 2024
    Inspectors wroteBased on observation, record review, staff interview, policy review and manufacturer insert review, the facility failed to provide services that met professional standards regarding medication administration for 2 of 2 residents observed (Resident #9 and #25). They did not have their insulin flex pen primed appropriately and the needle was not left under the skin after the insulin was injected for the recommended period of time to ensure the full dose of medication was given. The facility reported a census of 57 residents.
April 4, 2024Standard inspection · 6 citations
  1. E
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 25, 2024
    Inspectors wroteBased on observation, interview, policy review, and record review the facility failed to ensure neurological assessments were completed for residents with a known history of falls, and failed to ensure residents were safely transported via wheelchair for 6 of 21 residents reviewed for accidents (Residents #4, #8, #16, #21, #48, and #49). The facility reported a census of 57 residents.
  2. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 25, 2024
    Inspectors wroteBased on observation, interview, and facility policy review, the facility failed to maintain secure medication storage when 1 of 3 medication carts remained unlocked without staff supervision and further failed to keep schedule 4 medication (lorazepam concentrate solution) under double lock for 2 of 3 medication storage rooms observed. The facility reported a census of 57 residents.
  3. D
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    F655 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 25, 2024
    Inspectors wroteBased on observation, record review, and interviews the facility failed to complete a baseline Care Plan within the first 48 hours of admission that addressed resident goals and services for 1 of 5 residents reviewed (Resident #48). The facility reported a census of 57.
  4. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 25, 2024
    Inspectors wroteBased on record review, observation, and interviews the facility failed to ensure the Care Plan was comprehensively reviewed, revised, or followed for 1 of 3 residents (Resident #35) reviewed for nutrition and for 1 of 3 residents (Resident #42) reviewed for behavioral health. The facility reported a census of 57 residents.
  5. D
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 25, 2024
    Inspectors wroteBased on observation, interview, and record review the facility lacked documentation regarding behavioral triggers related to the use of psychotropic medication. The facility failed to implement a comprehensive Care Plan that included documentation identifying behavioral triggers to meet the resident's medical, mental and psychosocial needs prior to the administration of unnecessary medications for two of four residents reviewed for unnecessary medications (Resident #33) and (Resident #36). The facility reported a census of 57 residents.
  6. D
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    F849 · Administration · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 25, 2024
    Inspectors wroteBased on interview, clinical record review, and facility policy review the facility failed to document an agreement and collaboration between the facility and hospice. The facility failed to document a plan to coordinate hospice care and ensure the Care Plan documents, a description of care and services provided by the hospice provider and the facility for two of two residents reviewed for Hospice (Resident #12, #107). The facility reported a census of 57 residents.

Fire safety inspections

18 fire safety citations on file: 5 on September 18, 2025, 5 on August 28, 2024, 8 on April 4, 2024.

Every fire safety citation18 citations
  1. F
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · September 18, 2025 · Corrected (the home has a date of correction)
  2. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · September 18, 2025 · Corrected (the home has a date of correction)
  3. F
    Install corridor and hallway doors that block smoke.
    K 363 · September 18, 2025 · Corrected (the home has a date of correction)
  4. F
    Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    K 914 · September 18, 2025 · Corrected (the home has a date of correction)
  5. E
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · September 18, 2025 · Corrected (the home has a date of correction)
  6. F
    Establish policies and procedures including evacuation.
    E 20 · August 28, 2024 · Corrected (the home has a date of correction)
  7. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · August 28, 2024 · Corrected (the home has a date of correction)
  8. F
    Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
    K 362 · August 28, 2024 · Corrected (the home has a date of correction)
  9. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · August 28, 2024 · Corrected (the home has a date of correction)
  10. D
    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    K 521 · August 28, 2024 · Corrected (the home has a date of correction)
  11. F
    Develop and maintain an Emergency Preparedness Program (EP).
    E 4 · April 4, 2024 · Corrected (the home has a date of correction)
  12. F
    Properly provide smoke detection systems in areas open to corridors.
    K 347 · April 4, 2024 · Corrected (the home has a date of correction)
  13. F
    Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
    K 354 · April 4, 2024 · Corrected (the home has a date of correction)
  14. F
    Have simulated fire drills held at unexpected times.
    K 712 · April 4, 2024 · Corrected (the home has a date of correction)
  15. E
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · April 4, 2024 · Corrected (the home has a date of correction)
  16. E
    Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    K 914 · April 4, 2024 · Corrected (the home has a date of correction)
  17. D
    Install emergency lighting that can last at least 1 1/2 hours.
    K 291 · April 4, 2024 · Corrected (the home has a date of correction)
  18. D
    Install a fire alarm system that can be heard throughout the facility.
    K 341 · April 4, 2024 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeIowaUnited States
All nursing staff (RN, LPN and aides)5.283.823.86
Registered nurses0.900.740.69
All nursing staff on weekends5.123.373.42
Nurse aides3.90
Licensed practical nurses0.48
Nursing staff turnover (share who left in a year)27.9%44.0%45.8%
Registered nurse turnover13.3%42.1%42.9%
Administrators who leftnot reported

CMS expects 3.33 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 5.34 on weekdays and 5.12 on weekends, 4% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 5.19 in April to June 2025 to 5.28 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20265.280.905.345.12 0.0%0 of 9057
Oct to Dec 20255.240.985.295.12 0.0%0 of 9257
Jul to Sep 20255.391.015.535.03 0.0%0 of 9255
Apr to Jun 20255.191.045.384.72 0.0%0 of 9154
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Iowa, Jan to Mar 20263.800.713.983.364.7%0.3% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for Iowa

JobMedianMiddle halfEmployed
Iowa, all employers
CNAs (nursing assistants)$18.92$17.96 to $21.9522,670
LPNs and LVNs$30.11$27.12 to $34.065,510
Registered nurses$37.80$32.83 to $41.3234,420
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For Oaknoll Retirement Residence. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

Your job
Employed by
Usual shift
Do you get a shift differential?
Optional questions
Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeIowaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
18.817.113.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
1.41.50.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
3.52.41.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
4.83.83.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
5.82.11.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
16.816.614.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
6.24.24.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
31.119.415.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
17.220.923.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
17.713.212.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.81.51.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.22.11.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Oaknoll Retirement Residence's Medicare short-stay residents. On returning residents home or to the community, CMS rates it no different from the national rate (43.9% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

43.9% this home

No different from the national rate

US median of homes 51.5% · Iowa: 28 better, 21 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 31 eligible stays.

Potentially preventable readmissions

9.7% this home

No different from the national rate

US median of homes 10.7% · Iowa: 1 better, 1 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 40 eligible stays.

Infections that led to a hospital stay

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

US median of homes 7.1% · Iowa: 0 better, 0 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 20 eligible stays.

Self-care and mobility at discharge

59.1% this home

Median of homes: Iowa56.7% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 22 residents counted.

Falls with major injury

0.0% this home

Median of homes: Iowa0.0% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 23 residents counted.

New or worsened pressure ulcers

0.0% this home

Median of homes: Iowa1.8% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 23 residents counted.

Medication list given at discharge

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: Iowa100.0% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 12 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: CHRISTIAN RETIREMENT SERVICES INC.

NameRoleTypeShareSince
Bender, Thomas5% or greater direct ownership interestIndividual5%01/01/2021
Dykstra, Roger5% or greater direct ownership interestIndividual5%01/01/2023
Gilbreth, Kristin5% or greater direct ownership interestIndividual5%06/23/2024
Goerdt, Christopher5% or greater direct ownership interestIndividual5%01/01/2023
Haas, Retha5% or greater direct ownership interestIndividual5%07/02/2024
Hall, Jeannette5% or greater direct ownership interestIndividual5%01/01/2021
Kaboli, Peter5% or greater direct ownership interestIndividual5%01/01/2021
McKinstry, John5% or greater direct ownership interestIndividual5%01/01/2021
Mims, Susan5% or greater direct ownership interestIndividual5%01/01/2023
Nusser, Charlie5% or greater direct ownership interestIndividual5%01/01/2025
O'Leary, Ryan5% or greater direct ownership interestIndividual5%01/01/2024
Porter, Rebecca5% or greater direct ownership interestIndividual5%01/01/2020
Reese, Margaret5% or greater direct ownership interestIndividual5%01/01/2021
Richardson, Sarah5% or greater direct ownership interestIndividual5%01/01/2023
Ricketts, Ann5% or greater direct ownership interestIndividual5%08/01/2019
Roe, Stephen5% or greater direct ownership interestIndividual5%10/16/2016
Sanford, Darcy5% or greater direct ownership interestIndividual5%07/08/2016
Swanson, Elizabeth5% or greater direct ownership interestIndividual5%01/01/2022
Vervaecke, Michael5% or greater direct ownership interestIndividual5%08/01/2022
Wheeler, Taylor5% or greater direct ownership interestIndividual5%07/02/2025
Midwestone Bank5% or greater mortgage interestOrganization02/19/2015
Bender, ThomasManaging control - governing bodyIndividual01/01/2021
Dykstra, RogerManaging control - governing bodyIndividual01/01/2023
Goerdt, ChristopherManaging control - governing bodyIndividual01/01/2023
Hall, JeannetteManaging control - governing bodyIndividual01/01/2021
Kaboli, PeterManaging control - governing bodyIndividual01/01/2021
McKinstry, JohnManaging control - governing bodyIndividual01/01/2021
Mims, SusanManaging control - governing bodyIndividual01/01/2023
Nusser, CharlieManaging control - governing bodyIndividual01/01/2025
O'Leary, RyanManaging control - governing bodyIndividual01/01/2024
Porter, RebeccaManaging control - governing bodyIndividual01/01/2020
Reese, MargaretManaging control - governing bodyIndividual01/01/2021
Richardson, SarahManaging control - governing bodyIndividual01/01/2023
Ricketts, AnnManaging control - governing bodyIndividual08/01/2019
Swanson, ElizabethManaging control - governing bodyIndividual01/01/2022
Vervaecke, MichaelManaging control - governing bodyIndividual08/01/2022
Dykstra, RogerCorporate directorIndividual01/01/2023
Goerdt, ChristopherCorporate directorIndividual01/01/2023
Hall, JeannetteCorporate directorIndividual01/01/2021
Kaboli, PeterCorporate directorIndividual01/01/2021
McKinstry, JohnCorporate directorIndividual01/01/2021
Mims, SusanCorporate directorIndividual01/01/2023
Nusser, CharlieCorporate directorIndividual01/01/2025
O'Leary, RyanCorporate directorIndividual01/01/2024
Porter, RebeccaCorporate directorIndividual01/01/2020
Richardson, SarahCorporate directorIndividual01/01/2023
Ricketts, AnnCorporate directorIndividual08/01/2019
Swanson, ElizabethCorporate directorIndividual01/01/2022
Vervaecke, MichaelCorporate directorIndividual08/01/2022
Bender, ThomasCorporate officerIndividual01/01/2021
Gilbreth, KristinCorporate officerIndividual06/23/2024
Haas, RethaCorporate officerIndividual07/02/2024
Reese, MargaretCorporate officerIndividual01/01/2021
Roe, StephenCorporate officerIndividual10/16/2016
Sanford, DarcyCorporate officerIndividual07/08/2016
Wheeler, TaylorCorporate officerIndividual07/02/2025
Beyerink, KaterinaOperational/managerial controlIndividual12/28/2018
Butler, NicholasOperational/managerial controlIndividual07/01/2018
Comstock, AaronOperational/managerial controlIndividual06/01/2021
Gilmore, KaleighOperational/managerial controlIndividual03/15/2016
Jones, GregoryOperational/managerial controlIndividual02/22/2008
McBride, SheilaOperational/managerial controlIndividual10/20/2000
Pommrehn, ChristyOperational/managerial controlIndividual07/02/2025
Reed, LindseyOperational/managerial controlIndividual04/10/2007
Ruhlmann, SaraOperational/managerial controlIndividual02/23/2011
Wheeler, TaylorOperational/managerial controlIndividual07/02/2025
Beyerink, KaterinaAdp of the SNFIndividual12/28/2018
Butler, NicholasAdp of the SNFIndividual07/01/2018
Wheeler, TaylorAdp of the SNFIndividual10/13/2025

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. When is the care plan meeting, and can family attend it?Inspectors cited 3 problems in this area, most recently on August 28, 2024: "Ensure services provided by the nursing facility meet professional standards of quality."
  2. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 2 problems in this area, most recently on April 4, 2024: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
  3. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 1 problem in this area, most recently on April 4, 2024: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
  4. Who is the administrator and director of nursing, and how long have they been in the job?Inspectors cited 1 problem in this area, most recently on April 4, 2024: "Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services."

Other nursing homes nearby

Iowa contacts for a concern about a nursing home

These are the official offices in Iowa. NursingHomeClear cannot take or act on complaints.

Common questions

What is Oaknoll Retirement Residence's Medicare star rating?
CMS rates Oaknoll Retirement Residence 5 out of 5 stars overall, with 5 for health inspections, 5 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Oaknoll Retirement Residence get at its last inspection?
0 health deficiencies at the standard inspection on September 18, 2025. The Iowa average is 6.5.
Has Oaknoll Retirement Residence been fined?
CMS lists no fines in the last three years.
Does Oaknoll Retirement Residence accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Oaknoll Retirement Residence?
CMS lists 69 owners and managers. Legal business name: CHRISTIAN RETIREMENT SERVICES INC.

Sources

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