Osborn Health and Rehabilitation
3333 North Civic Center Plaza, Scottsdale, AZ 85251 · Maricopa County · (480) 994-1333
130 certified beds, about 118 residents a day · For profit - Corporation · Medicare and Medicaid since 1981
CMS Care Compare ratings, data as of September 1, 2026 · CCN 035076 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on January 16, 2026, inspectors cited 1 health deficiency (the Arizona average is 6.4, the national average 9.2).
None of its 8 health citations since September 2023 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 4.20 hours per resident per day, against 3.98 across Arizona and 3.86 nationally. Registered nurses accounted for 0.56 of those hours.
58.1% of nursing staff left within the year CMS measured (Arizona average 45.1%).
CMS links it to The Ensign Group, an affiliated group of 344 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 8 health citations on file.
January 16, 2026Standard inspection · 1 citation
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on clinical record review, staff interviews, and review of facility policies and procedures, the facility failed to acquire or obtain Levothyroxine, a routine medication, for one resident (#155) to treat the resident's medical condition. The sample size was 2. The deficient practice could result in resident's medical condition not appropriately treated and would place the resident at risk for illnesses. Findings Include:Resident #155 was admitted to the facility on [DATE] with diagnoses that included hypothyroidism (low thyroid hormone), Alzheimer's Disease, depression and epilepsy (seizure). [...]
July 11, 2025Complaint inspection · 1 citation
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteThe facility failed to ensure that drug records are in order and that an account of all controlled drugs are maintained for 1 out of 22 residents (Resident # 50). Based on clinical record review, interviews, and facility policy, the facility failed to ensure drug records were in order and that an account of all controlled drugs was maintained for 1 out of 22 sampled residents (# 50). The deficient practice could result in the potential for the resident not to be properly medicated.
October 10, 2024Standard inspection, Complaint inspection · 3 citations
- E Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on clinical record reviews, facility documentation, staff interviews, and policy review, the facility failed to ensure that two residents (resident #272 & #273) were free from resident to resident verbal abuse, and that one resident (resident #369) are not physically abused by visitors. The deficient practice could result in further resident to resident verbal abuse, and visitor to resident abuse.
- E Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Inspectors wroteBased on observations, interviews, facility documentation, and review of facility policy, the facility failed to ensure appropriate treatment and services for activities of daily living were provided, according to residents' preferences and to meet residents' needs, for Residents #320 and #322. The deficient practice could lead to a resident's needs not being met, or a decline in a resident's physical function or psychosocial status. -Regarding Resident #320: Resident #320 was admitted into the facility on October 01, 2024, with diagnoses that included pigmentary retinal dystrophy, sepsis, urinary tract infection, pneumonia, and adult failure to thrive. Review of Resident #320's care plan dated October 01, 2024 revealed that the resident had a focus for an activities of daily living (ADL) self-care performance deficit, with an intervention in place for 1:1 assistance with meals: [...]
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, staff interviews, review of the manufacturer instructions and policy review, the facility failed to ensure that one medication in a medication cart was labeled, with an open date. The deficient practice could result in further medication lacking an open date for proper usage.
September 29, 2023Standard inspection · 3 citations
- E Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on staff interviews, review of policy, and observation of current practice, the facility failed to ensure professional standards were met for 6 residents (#56, #49, #72, #23, #40, and #62) during medication administration. Findings Included: Resident #56 was admitted to the facility on [DATE] with diagnoses that included sequelae of cerebral infarction, personal history of traumatic brain injury, and essential hypertension. Review of the MDS (Minimum Data Set) assessment dated [DATE] revealed resident had a BIMS (Brief Interview of Mental Status) score of 14, indicating cognitively intact. An observation of the medication administration was conducted on September 27, 2023 at 7:27 AM with licensed practical nurse (LPN/staff #119). During the observation staff #119 dispensed the medication for resident #56. Prior to entering the room resident knocked on the door and entered. [...]
- E Ensure each resident’s drug regimen must be free from unnecessary drugs.
Inspectors wroteBased on clinical review, staff interviews, and facility policy and procedures, the facility failed to administer pain medication within the pain scale parameters for one resident (#8). The deficient practice could result in residents being overmedicated.
- D Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Inspectors wroteBased on staff interview, review of records and policy, and observation of current practice, the facility failed to ensure the Ombudsman was notified of a discharge for one resident (#98).
Fire safety inspections
2 fire safety citations on file: 1 on October 10, 2024, 1 on September 29, 2023.
Every fire safety citation2 citations
- E Install an approved automatic sprinkler system.
- E Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Arizona | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.20 | 3.98 | 3.86 |
| Registered nurses | 0.56 | 0.70 | 0.69 |
| All nursing staff on weekends | 3.73 | 3.51 | 3.42 |
| Nurse aides | 2.56 | ||
| Licensed practical nurses | 1.08 | ||
| Nursing staff turnover (share who left in a year) | 58.1% | 45.1% | 45.8% |
| Registered nurse turnover | 46.7% | 43.6% | 42.9% |
| Administrators who left | 1 |
CMS expects 3.93 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.40 on weekdays and 3.73 on weekends, 15% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.21 in April to June 2025 to 4.20 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.20 | 0.56 | 4.40 | 3.73 | 0.0% | 0 of 90 | 118 |
| Oct to Dec 2025 | 4.23 | 0.57 | 4.44 | 3.70 | 0.0% | 0 of 92 | 112 |
| Jul to Sep 2025 | 4.21 | 0.61 | 4.44 | 3.65 | 0.0% | 0 of 92 | 112 |
| Apr to Jun 2025 | 4.21 | 0.62 | 4.43 | 3.65 | 0.0% | 0 of 91 | 109 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Arizona, Jan to Mar 2026 | 3.87 | 0.63 | 4.05 | 3.43 | 3.3% | 0.5% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Arizona | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 7.3 | 10.7 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.8 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.8 | 1.2 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 1.8 | 2.1 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.9 | 1.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 10.2 | 12.8 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 0.5 | 4.4 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 0.6 | 10.7 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 15.8 | 23.7 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 5.4 | 10.4 | 12.0 |
Owners and operators
Legal business name: RENEWCARE OF SCOTTSDALE, INC.. CMS links this home to The Ensign Group, a group of 344 nursing homes averaging 3.2 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Sessions, Troy | Managing control - governing body | Individual | 03/20/2019 | |
| Srivastava, Vinee | Managing control - governing body | Individual | 05/02/2023 | |
| Peterson, Forrest | Corporate director | Individual | 09/25/2018 | |
| Burnam, Soon | Corporate officer | Individual | 09/25/2006 | |
| Keetch, Chad | Corporate officer | Individual | 03/01/2011 | |
| Monks, Chandler | Corporate officer | Individual | 09/09/2024 | |
| Sato, Ami | Corporate officer | Individual | 09/09/2024 | |
| Sessions, Troy | Operational/managerial control | Individual | 03/20/2019 | |
| Srivastava, Vinee | Operational/managerial control | Individual | 05/02/2023 | |
| Port, Barry | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 07/09/2025 | |
| Caretrust Gp LLC | Adp of the SNF | Organization | 09/25/2006 | |
| Caretrust Reit Inc | Adp of the SNF | Organization | 09/25/2006 | |
| Ctr Partnership LP | Adp of the SNF | Organization | 09/25/2006 | |
| Ensign Services Inc | Adp of the SNF | Organization | 09/25/2006 | |
| Rb Heights Health Holdings LLC | Adp of the SNF | Organization | 09/25/2006 | |
| Sessions, Troy | Adp of the SNF | Individual | 03/20/2019 | |
| Srivastava, Vinee | Adp of the SNF | Individual | 05/02/2023 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 4 problems in this area, most recently on January 16, 2026: "Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 1 problem in this area, most recently on October 10, 2024: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 1 problem in this area, most recently on October 10, 2024: "Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason."
- When is the care plan meeting, and can family attend it?Inspectors cited 1 problem in this area, most recently on September 29, 2023: "Ensure services provided by the nursing facility meet professional standards of quality."
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- Haven of Scottsdale Scottsdale, 0 mi · 2 of 5 stars · 24 citations
- Heritage Court Post Acute of Scottsdale Scottsdale, 0 mi · 3 of 5 stars · 19 citations
- Rehab at Scottsdale Village Square Scottsdale, 0.8 mi · not rated · 68 citations
- Plaza Healthcare Scottsdale, 1.9 mi · 5 of 5 stars · 7 citations
- Mirabella at Asu Tempe, 4.6 mi · 3 of 5 stars · 11 citations
- Desert Haven Care Center Phoenix, 5.8 mi · 1 of 5 stars · 27 citations
- Sandridge Post Acute Mesa, 5.8 mi · 3 of 5 stars · 29 citations
- Desert Terrace Healthcare Center Phoenix, 6.4 mi · 3 of 5 stars · 24 citations
Arizona contacts for a concern about a nursing home
These are the official offices in Arizona. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Arizona Department of Health Services, Long Term Care Facilities Licensing, the state agency that inspects nursing homes for CMS and takes complaints about care.
- State inspection reports: AZ Care Check, where Arizona publishes its own records on licensed homes.
Common questions
- What is Osborn Health and Rehabilitation's Medicare star rating?
- CMS rates Osborn Health and Rehabilitation 5 out of 5 stars overall, with 5 for health inspections, 3 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Osborn Health and Rehabilitation get at its last inspection?
- 1 health deficiency at the standard inspection on January 16, 2026. The Arizona average is 6.4.
- Has Osborn Health and Rehabilitation been fined?
- CMS lists no fines in the last three years.
- Does Osborn Health and Rehabilitation accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Osborn Health and Rehabilitation?
- CMS lists 17 owners and managers, and links the home to The Ensign Group. Legal business name: RENEWCARE OF SCOTTSDALE, INC..
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.