Penn Yan Manor Nursing Home Inc
655 North Liberty Street, Penn Yan, NY 14527 · Yates County · (315) 536-2311
46 certified beds, about 44 residents a day · Non profit - Corporation · Medicare and Medicaid since 1976
CMS Care Compare ratings, data as of September 1, 2026 · CCN 335494 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on April 25, 2024, inspectors cited 1 health deficiency (the New York average is 8.1, the national average 9.2).
None of its 14 health citations since November 2019 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.68 hours per resident per day, against 3.63 across New York and 3.86 nationally. Registered nurses accounted for 0.44 of those hours.
36.0% of nursing staff left within the year CMS measured (New York average 40.3%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 14 health citations on file.
April 25, 2024Standard inspection, Complaint inspection · 1 citation
- D Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Inspectors wroteBased on interviews and record review conducted during the Recertification Survey the facility did not ensure that the completion of a discharge summary that included a recapitulation of the residents stay, a final summary of the resident's status and a post-discharge plan was completed for one (Resident #40) of one resident reviewed. Specifically, the resident was discharged without a complete discharge summary to ensure the facility communicated the necessary information to the resident, the continuing care provided and the resident representative (if applicable) at the time of discharge. The finding is: The undated policy and procedure Discharge Summary and Plan provided by the Administrator, documented when a resident's discharge is anticipated, a discharge summary and post-discharge plan will be developed. [...]
August 5, 2022Standard inspection · 5 citations
- E Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Inspectors wroteBased on interview and record reviews conducted during the Recertification Survey completed on 8/5/22, it was determined that the facility did not implement written policies and procedures to prevent abuse, neglect, exploitation, and misappropriation of resident property related to screening prospective employees. Specifically, a Nurse Aide Registry (NAR) abuse screening was not completed prior to hire for four out of five employee files reviewed.
- E Dispose of garbage and refuse properly.
Inspectors wroteBased on observations, interviews, and record reviews conducted during the Recertification Survey completed on 8/5/22, it was determined that for one of one kitchen the facility failed to dispose of garbage and refuse properly. Specifically, the garbage dumpster outside the facility was not equipped with a tight-fitting lid, door, or cover. This is evidenced by the following: Observations during the follow-up kitchen tour on 8/4/22 at approximately 11:55 a.m., revealed a large rectangular open-top roll-off garbage dumpster outside the facility located outside the nearby hospital kitchen where the facility meals are prepared. There were garbage bags accumulating in the dumpster and with no cover, which could create a potential feeding and harborage area for pests. [...]
- D Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Inspectors wroteBased on observations, interviews, and record review conducted during the Recertification Survey completed on 8/5/22, it was determined that for one (Resident #13) of five residents reviewed during dining, the facility did not ensure that the resident received care in a respectful and dignified manner during meals. Specifically, Resident #13 did not receive timely assistance with eating. This is evidenced by the following: Resident #13 had diagnoses including dementia with behavioral disturbances, Parkinson's disease, dysphagia (difficulty swallowing), and anxiety. The Minimum Data Set Assessment, dated 5/19/22, documented that Resident #13 had severe impairment of cognitive skills and was totally dependent on staff for eating. Review of current physician orders revealed that Resident #13 was ordered a regular diet, with puree texture and nectar thick fluid consistency. [...]
- D Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on observations, interviews, and record reviews conducted during the Recertification Survey, completed on 8/5/22, it was determined that for 3 (Residents #29, #17 and #19) of 13 residents reviewed, the facility did not ensure that the resident's right to request, refuse, and/or discontinue treatment, and to formulate an advance directive would be honored. Specifically, the color-coded name plates at the entrance of the residents' rooms did not match the wishes documented on the residents' Medical Orders for Life Sustaining Treatment (MOLST). Review of the undated facility policy Advance Directives, indicated; if a resident has executed an advance directive, it will be displayed prominently in the medical record and reflected in the resident's care plan. 1. Resident #27 had diagnoses including schizoaffective disorder, schizophrenia, and major depression. [...]
- D PASARR screening for Mental disorders or Intellectual Disabilities
Inspectors wroteBased on record reviews and interviews conducted during the Recertification survey, completed 8/5/22, it was determined that for 1 (Resident #27) of 13 residents reviewed, the facility did not ensure that each resident was screened for a mental disorder (MD) or intellectual disability (ID) prior to admission to the facility and that individuals identified with MD or ID were evaluated and received care and services in the most integrated setting to meet their needs. Specifically, there was no evidence that a Pre-admission Screening and Resident Review (PASARR) was completed for Resident #27, who had been admitted to the facility with a significant MD diagnosis. This is evidenced by the following: Resident #27 was admitted to the facility on [DATE] with diagnoses including schizoaffective disorder, schizophrenia, and major depression. [...]
November 12, 2019Standard inspection · 8 citations
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observations, interviews, and record reviews conducted during the Recertification Survey, it was determined that for one of one resident reviewed for activities, the facility did not develop a person-centered care plan that included measurable goals and interventions to meet the resident's medical, nursing, and psychosocial needs. Specifically, Resident #13 did not have an activities care plan. This is evidenced by the following: Resident #13 was admitted to the facility on [DATE] and had diagnoses including Parkinson's disease, seizures, and dementia. The Minimum Data Set Assessment, dated 8/22/19, revealed the resident was cognitively intact. The admission Activity Assessment, dated 8/14/19, revealed that books and local newspapers were very important to the resident. The resident liked cards, was Presbyterian, and liked small and large group activities. [...]
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on interviews and record reviews conducted during the Recertification Survey and complaint investigation (#NY00244354), it was determined that for one of two residents reviewed for accidents, the facility did not ensure that residents received adequate supervision to avoid potential accidents. Specifically, Resident #2 eloped from the facility undetected and fell while outside the building, and the resident's care plan was not revised to include an actual elopement. This is evidenced by the following: Resident #2 was admitted to the facility on [DATE] and had diagnoses that included Alzheimer's, osteoarthritis, and diabetes. The Minimum Data Set Assessment, dated 7/29/19, revealed the resident had severely impaired cognition and wandered four to six days but less than daily. [...]
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on observations, interviews, and record reviews conducted during the Recertification Survey, it was determined that for one (Resident #44) of one resident reviewed for an indwelling urinary catheter (a tubing inserted into the bladder to drain urine into a bag), the facility did not ensure that a resident who entered the facility with an indwelling urinary catheter was assessed for removal of the catheter as soon as possible unless the resident's clinical condition demonstrated that the indwelling catheter was the only option. This is evidenced by the following: Resident #44 was admitted to the facility on [DATE] with diagnoses including benign prostate hypertrophy, urinary retention, and a history of urinary tract infections, including one currently. [...]
- D Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Inspectors wroteBased on observations, interviews, and record reviews conducted during the Recertification Survey, it was determined that for one (Resident #36) of one resident reviewed for Preadmission Screening and Resident Review (PASARR- a screen used to determine developmental disability and/or mental health needs), the facility did not ensure the resident received the necessary behavioral health care and services to attain or maintain the highest practicable physical, mental, and psychosocial well-being in accordance with the comprehensive assessment and plan of care. The issues included lack of behavioral health services to ensure the resident's behavioral health needs were met as identified in the comprehensive assessment. This is evidenced by the following: Resident #36 was admitted to the facility on [DATE] and has diagnoses including schizophrenia, bipolar disease, depression, and anxiety. [...]
- D Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on observations, interviews, and record reviews conducted during the Recertification Survey, it was determined that the facility did not ensure that it was free of a medication error rate of 5 percent or greater for 2 of 11 residents observed for medication administration resulting in a 6 percent error rate. Specifically, Resident #37's eye drops were administered in both eyes instead of one eye, and Resident #30 had a medication ordered after meals that was given over an hour before meals. This is evidenced by the following: 1. Resident #37 was admitted to the facility on [DATE] and has diagnoses including diabetes and retinal vein occlusion of the right eye with macular edema. Current physician orders included timolol maleate 0.5 percent eye drops with instructions to instill one drop in right eye twice daily for ocular hypertension (increased pressure in the eye). [...]
- B Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Inspectors wroteBased on interviews and record reviews conducted during the Recertification Survey, it was determined that for one (Resident #15) of one resident reviewed for hospitalization, the facility did not ensure the resident or the resident's representative received a written Transfer or Discharge Notice when the resident was transferred to the hospital. This is evidenced by the following: Resident #156 was admitted to the facility on [DATE] and had diagnoses that included dementia, depression, and hypertension. The Minimum Data Set Assessment, dated 8/25/19, revealed the resident usually comprehends most conversations. The facility policy, Transfer and Discharge from the Facility, dated 10/19/17, revealed the resident and representative will receive timely notification, adequate preparation and information to make transfers as orderly and safe as possible. [...]
- B Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Inspectors wroteBased on interviews and record reviews conducted during the Recertification Survey, it was determined that for one (Resident #15) of one resident reviewed for hospitalization, the facility did not ensure a written notification, which specifies the duration of the bedhold policy, was provided to the resident or the resident's representative at the time of transfer to the hospital. This is evidenced by the following: Resident #156 was admitted to the facility on [DATE] and had diagnoses that included dementia, depression, and hypertension. The Minimum Data Set Assessment, dated 8/25/19, revealed the resident usually understands and comprehends most conversations. A nursing progress note, dated 11/2/19 at 6:02 p.m., revealed the resident was transferred to the hospital at 6:30 p.m. The facility was notified at 10:30 p.m. that the resident was admitted to the hospital. [...]
- B Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Inspectors wroteBased on interviews and record reviews conducted during the Recertification Survey, it was determined that for six (Residents #6, #12, #13, #15, #44, and #95) of eight residents reviewed for Baseline Care Plans, the facility did not consistently develop and implement a Baseline Care Plan within 48 hours of admission that included the minimum healthcare information necessary to properly care for the immediate needs of the resident and did not consistently review or provide the resident or representative a written summary. This is evidenced by, but not limited to, the following: 1. Resident #44 was admitted to the facility on [DATE] with diagnoses including benign prostatic hypertrophy, urine retention, and an indwelling urinary catheter. The admission Minimum Data Set (MDS) Assessment, dated 4/28/19, revealed that the resident had severely impaired cognition. [...]
Fire safety inspections
9 fire safety citations on file: 4 on April 25, 2024, 5 on August 5, 2022.
Every fire safety citation9 citations
- E Have generator or other power source capable of supplying service within 10 seconds.
- D Have corridors or aisles that are unobstructed and are at least 8 feet in width.
- D Install emergency lighting that can last at least 1 1/2 hours.
- D Have elevators that firefighters can control in the event of a fire.
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Have an enclosure around a vertical opening shaft.
- E Properly select, install, inspect, or maintain portable fire extinguishes.
- E To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- C Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | New York | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.68 | 3.63 | 3.86 |
| Registered nurses | 0.44 | 0.71 | 0.69 |
| All nursing staff on weekends | 3.35 | 3.18 | 3.42 |
| Nurse aides | 2.35 | ||
| Licensed practical nurses | 0.90 | ||
| Nursing staff turnover (share who left in a year) | 36.0% | 40.3% | 45.8% |
| Registered nurse turnover | 33.3% | 39.8% | 42.9% |
| Administrators who left | 1 |
CMS expects 3.32 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.82 on weekdays and 3.35 on weekends, 12% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 5.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.24 in April to June 2025 to 3.68 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.68 | 0.44 | 3.82 | 3.35 | 5.0% | 0 of 90 | 44 |
| Oct to Dec 2025 | 3.64 | 0.42 | 3.78 | 3.29 | 8.4% | 0 of 92 | 45 |
| Jul to Sep 2025 | 3.75 | 0.42 | 3.92 | 3.32 | 10.5% | 1 of 92 | 43 |
| Apr to Jun 2025 | 3.24 | 0.45 | 3.41 | 2.83 | 7.5% | 0 of 91 | 45 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| New York, Jan to Mar 2026 | 3.55 | 0.68 | 3.72 | 3.13 | 9.8% | 0.1% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
Staff pay at this home
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.
Official wage estimates for New York
| Job | Median | Middle half | Employed |
|---|---|---|---|
| New York, all employers | |||
| CNAs (nursing assistants) | $23.36 | $21.04 to $24.99 | 87,990 |
| LPNs and LVNs | $32.30 | $29.52 to $37.00 | 39,400 |
| Registered nurses | $52.62 | $45.60 to $62.34 | 205,810 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | New York | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 18.1 | 14.1 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 1.1 | 0.5 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 10.2 | 1.3 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 6.8 | 3.1 | 3.2 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 12.5 | 12.5 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 7.0 | 6.5 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 16.1 | 13.7 | 15.4 |
Short-term rehab results
For a stay to recover after a hospital visit, these are the results CMS publishes for Penn Yan Manor Nursing Home Inc's Medicare short-stay residents. How to read these, and what Medicare pays for.
CMS reports none of these results for this home: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.
Owners and operators
Legal business name: PENN YAN MANOR NURSING HOME, INC..
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Powers, Greg | Corporate director | Individual | 09/25/2023 | |
| Snyder, Lauren | Corporate director | Individual | 01/01/1971 | |
| Feinberg, Jason | Operational/managerial control | Individual | 01/01/2024 | |
| Fish, Jessica | Operational/managerial control | Individual | 11/15/2024 | |
| Feinberg, Jason | Adp of the SNF | Individual | 01/01/2024 | |
| Fish, Jessica | Adp of the SNF | Individual | 12/16/2024 | |
| Powers, Greg | Adp of the SNF | Individual | 09/25/2023 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- When is the care plan meeting, and can family attend it?Inspectors cited 4 problems in this area, most recently on April 25, 2024: "Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 4 problems in this area, most recently on August 5, 2022: "Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 3 problems in this area, most recently on November 12, 2019: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 1 problem in this area, most recently on August 5, 2022: "Develop and implement policies and procedures to prevent abuse, neglect, and theft."
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- Soldiers and Sailors Memorial Hospital Extended Ca Penn Yan, 0.2 mi · 1 of 5 stars · 16 citations
- Finger Lakes Health Geneva, 14.8 mi · 2 of 5 stars · 26 citations
- Ontario Center for Rehabilitation and Healthcare Canandaigua, 16.6 mi · 1 of 5 stars · 41 citations
- M.m. Ewing Continuing Care Center Canandaigua, 18.1 mi · 5 of 5 stars · 9 citations
- Elm Manor Nursing and Rehabilitation Center Canandaigua, 19.1 mi · 1 of 5 stars · 35 citations
- Seneca Nursing & Rehabilitation Center, LLC Waterloo, 19.5 mi · 4 of 5 stars · 15 citations
- Clifton Springs Hospital and Clinic Extended Care Clifton Springs, 20.2 mi · 4 of 5 stars · 12 citations
- Ira Davenport Memorial Hospital SNF/Hrf Bath, 23.2 mi · 5 of 5 stars · 6 citations
Assisted living in Penn Yan
Licensed assisted living homes in the same town or within 5 miles, each with its New York inspection record.
- Clinton Crest Manor Penn Yan, 1.2 mi · licensed for 42 · 13 violations
New York contacts for a concern about a nursing home
These are the official offices in New York. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: New York State Department of Health, Nursing Homes, the state agency that inspects nursing homes for CMS and takes complaints about care.
- State inspection reports: NYS Health Profiles: Nursing Homes, where New York publishes its own records on licensed homes.
Common questions
- What is Penn Yan Manor Nursing Home Inc's Medicare star rating?
- CMS rates Penn Yan Manor Nursing Home Inc 5 out of 5 stars overall, with 5 for health inspections, 4 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Penn Yan Manor Nursing Home Inc get at its last inspection?
- 1 health deficiency at the standard inspection on April 25, 2024. The New York average is 8.1.
- Has Penn Yan Manor Nursing Home Inc been fined?
- CMS lists no fines in the last three years.
- Does Penn Yan Manor Nursing Home Inc accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Penn Yan Manor Nursing Home Inc?
- CMS lists 7 owners and managers. Legal business name: PENN YAN MANOR NURSING HOME, INC..
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.