Home / North Carolina / Thomasville
Piedmont Crossing
100 Hedrick Drive, Thomasville, NC 27360 · Davidson County · (336) 472-2017
104 certified beds, about 79 residents a day · Non profit - Corporation · Medicare and Medicaid since 1989
CMS Care Compare ratings, data as of September 1, 2026 · CCN 345310 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on April 17, 2026, inspectors cited 0 health deficiencies (the North Carolina average is 4.7, the national average 9.2).
None of its 3 health citations since October 2023 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 5.11 hours per resident per day, against 3.85 across North Carolina and 3.86 nationally. Registered nurses accounted for 0.88 of those hours.
32.6% of nursing staff left within the year CMS measured (North Carolina average 49.0%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 3 health citations on file.
April 17, 2026Standard inspection · 0 citations
February 14, 2025Standard inspection, Complaint inspection · 2 citations
- D Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Inspectors wroteBased on record review, Resident Representative (RR), Hospital Case Manager, Hospice Hospital Liaison, Ombudsman and staff interviews, the facility failed to permit a resident to return to the facility after being transferred to the hospital for evaluation due to a resident-to-resident altercation for 1 of 2 resident reviewed for discharge (Resident #224).
- B Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Inspectors wroteBased on record review, and Resident Representative and staff interviews, the facility failed to provide the resident representative with a written notification of the bed hold policy upon a resident's transfer to the hospital for 1 of 2 residents (Resident #224) reviewed for discharge.
October 13, 2023Standard inspection · 1 citation
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, record review and staff interviews, the facility failed to label, date, and/or remove expired food items stored for use in 1 of 1 reach-in prep coolers, 1 of 1 reach-in storage coolers and 1 of 1 walk-in freezer units. The facility failed to prevent the potential for cross-contamination when soiled dishware was stored on a shelf designated for clean dishware and failed to ensure plastic storage containers were dry before stacking. These practices had the potential to affect food served to residents.
Fire safety inspections
1 fire safety citation on file: 1 on October 13, 2023.
Every fire safety citation1 citation
- D Meet requirements for the installation and maintenance of electrical systems.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | North Carolina | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 5.11 | 3.85 | 3.86 |
| Registered nurses | 0.88 | 0.62 | 0.69 |
| All nursing staff on weekends | 4.69 | 3.42 | 3.42 |
| Nurse aides | 3.17 | ||
| Licensed practical nurses | 1.06 | ||
| Nursing staff turnover (share who left in a year) | 32.6% | 49.0% | 45.8% |
| Registered nurse turnover | 42.9% | 45.6% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.27 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 5.27 on weekdays and 4.69 on weekends, 11% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.88 in April to June 2025 to 5.11 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 5.11 | 0.88 | 5.27 | 4.69 | 0.0% | 0 of 90 | 79 |
| Oct to Dec 2025 | 5.15 | 0.85 | 5.33 | 4.70 | 0.0% | 0 of 92 | 77 |
| Jul to Sep 2025 | 4.81 | 0.67 | 5.07 | 4.13 | 0.0% | 0 of 92 | 76 |
| Apr to Jun 2025 | 4.88 | 0.59 | 5.01 | 4.53 | 0.0% | 0 of 91 | 75 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| North Carolina, Jan to Mar 2026 | 3.65 | 0.53 | 3.82 | 3.25 | 8.0% | 0.7% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
Staff pay at this home
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.
Official wage estimates for North Carolina
| Job | Median | Middle half | Employed |
|---|---|---|---|
| North Carolina, all employers | |||
| CNAs (nursing assistants) | $18.49 | $17.28 to $21.08 | 64,010 |
| LPNs and LVNs | $30.42 | $28.50 to $33.51 | 18,010 |
| Registered nurses | $40.56 | $37.87 to $49.06 | 111,120 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | North Carolina | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 29.9 | 15.6 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.8 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.6 | 2.3 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 4.3 | 3.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 1.4 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 20.2 | 18.3 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 2.6 | 5.5 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 11.5 | 14.0 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 20.8 | 22.9 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 3.9 | 12.9 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.0 | 1.8 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.4 | 1.8 | 1.8 |
Owners and operators
Legal business name: EVERYAGE.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Abernethy, Julius | Corporate director | Individual | 10/01/2022 | |
| Alcorn, Gregory | Corporate director | Individual | 10/01/2021 | |
| Bolick, Lawrence | Corporate director | Individual | 10/01/2020 | |
| Branch, Anthony | Corporate director | Individual | 10/01/2017 | |
| Clapp, Kenneth | Corporate director | Individual | 10/01/2025 | |
| Erdman, Charles | Corporate director | Individual | 10/01/2024 | |
| Gilliam, Jeffrey J | Corporate director | Individual | 10/01/2020 | |
| Gray, Paul | Corporate director | Individual | 10/01/2023 | |
| Horton, Michelle | Corporate director | Individual | 10/01/2022 | |
| Howell, Parker | Corporate director | Individual | 10/01/2013 | |
| Maddox, Lamont | Corporate director | Individual | 10/01/2024 | |
| March, Mills | Corporate director | Individual | 10/01/2017 | |
| Smith, Shane | Corporate director | Individual | 10/01/2022 | |
| Stone, Susan | Corporate director | Individual | 10/01/2025 | |
| Street, Jody | Corporate director | Individual | 10/01/2023 | |
| Sullivan, Diana | Corporate director | Individual | 10/01/2024 | |
| Thie, Ronald | Corporate director | Individual | 10/01/2015 | |
| Tobin, Cory | Corporate director | Individual | 10/01/2020 | |
| Wiley, Margaret | Corporate director | Individual | 10/01/2018 | |
| Wood, Kathy | Corporate director | Individual | 10/01/2024 | |
| Jones, Tammy | Corporate officer | Individual | 02/01/2023 | |
| Reimann, Aimee | Corporate officer | Individual | 06/01/2013 | |
| Sloan, Heather | Corporate officer | Individual | 04/12/2025 | |
| Syria, Lee | Corporate officer | Individual | 10/01/2012 | |
| Syria, Lee | Operational/managerial control | Individual | 10/01/2012 | |
| Everyage | Adp of the SNF | Organization | 12/15/2025 | |
| Abernethy, Julius | Adp of the SNF | Individual | 10/01/2022 | |
| Alcorn, Gregory | Adp of the SNF | Individual | 10/01/2021 | |
| Bolick, Lawrence | Adp of the SNF | Individual | 10/01/2020 | |
| Branch, Anthony | Adp of the SNF | Individual | 10/01/2017 | |
| Briggs, Jan | Adp of the SNF | Individual | 09/19/2024 | |
| Clapp, Kenneth | Adp of the SNF | Individual | 10/01/2025 | |
| Erdman, Charles | Adp of the SNF | Individual | 10/01/2024 | |
| Gilliam, Jeffrey J | Adp of the SNF | Individual | 10/10/2020 | |
| Gray, Paul | Adp of the SNF | Individual | 10/01/2023 | |
| Horton, Michelle | Adp of the SNF | Individual | 10/01/2022 | |
| Howell, Parker | Adp of the SNF | Individual | 10/01/2013 | |
| Maddox, Lamont | Adp of the SNF | Individual | 10/01/2024 | |
| March, Mills | Adp of the SNF | Individual | 10/01/2017 | |
| McNally, Marissa | Adp of the SNF | Individual | 07/25/2024 | |
| Reimann, Aimee | Adp of the SNF | Individual | 06/01/2013 | |
| Sheldon, Scott | Adp of the SNF | Individual | 05/01/2026 | |
| Smith, Shane | Adp of the SNF | Individual | 10/01/2022 | |
| Stone, Susan | Adp of the SNF | Individual | 10/01/2025 | |
| Street, Jody | Adp of the SNF | Individual | 10/01/2023 | |
| Sullivan, Diana | Adp of the SNF | Individual | 10/01/2024 | |
| Syria, Lee | Adp of the SNF | Individual | 10/01/2012 | |
| Thie, Ronald | Adp of the SNF | Individual | 10/01/2015 | |
| Tobin, Cory | Adp of the SNF | Individual | 10/01/2020 | |
| Wiley, Margaret | Adp of the SNF | Individual | 10/01/2018 | |
| Wood, Kathy | Adp of the SNF | Individual | 10/01/2024 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on February 14, 2025: "Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 1 problem in this area, most recently on October 13, 2023: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
Other nursing homes nearby
- Pine Ridge Health and Rehabilitation Center Thomasville, 3.6 mi · 3 of 5 stars · 17 citations
- Magnolia Gardens Center for Nursing and Rehabilita Thomasville, 4.1 mi · 3 of 5 stars · 19 citations
- Abbotts Creek Center Lexington, 6.7 mi · 4 of 5 stars · 12 citations
- Lexington Health Care Center Lexington, 7.7 mi · 1 of 5 stars · 34 citations
- Westchester Manor at Providence Place High Point, 8.1 mi · 3 of 5 stars · 7 citations
- The Graybrier Nursing and Retirement Center Trinity, 9.5 mi · 3 of 5 stars · 8 citations
- Westwood Health and Rehabilitation Archdale, 9.8 mi · 1 of 5 stars · 29 citations
- Meridian Center High Point, 9.9 mi · 1 of 5 stars · 25 citations
North Carolina contacts for a concern about a nursing home
These are the official offices in North Carolina. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: NC Division of Health Service Regulation, Nursing Home Licensure and Certification Section, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: North Carolina Long-Term Care Ombudsman Program. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: NC DHSR Regulated Facilities search (Statements of Deficiencies), where North Carolina publishes its own records on licensed homes.
Common questions
- What is Piedmont Crossing's Medicare star rating?
- CMS rates Piedmont Crossing 5 out of 5 stars overall, with 5 for health inspections, 5 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Piedmont Crossing get at its last inspection?
- 0 health deficiencies at the standard inspection on April 17, 2026. The North Carolina average is 4.7.
- Has Piedmont Crossing been fined?
- CMS lists no fines in the last three years.
- Does Piedmont Crossing accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Piedmont Crossing?
- CMS lists 51 owners and managers. Legal business name: EVERYAGE.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.