Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 25 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
3J
0K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
13D
5E
0F
Potential for minimal harm
0A
3B
0C
June 11, 2026Standard inspection, Complaint inspection · 7 citations
- E
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation and staff interviews, the facility failed to label and date food items stored for use in the reach-in refrigerator for 1 of 1 reach-in refrigerator and failed to use gloves when handling an unpeeled cucumber for 1 of 5 kitchen staff observed. These practices had the potential to affect food served to residents.
- D
Protect each resident from the wrongful use of the resident's belongings or money.
Inspectors wroteBased on record review, staff and resident interviews, the facility failed to protect a resident's right to be free from misappropriation of property when a staff member (Nurse Aide #8) accepted a meal purchased by Resident #144 through an online food delivery service and failed to reimburse Resident #144 for the cost of the meal. The deficient practice was for 1 of 2 residents reviewed for misappropriate of resident property (Resident #144). Findings Included:Resident #144 was admitted to the facility on [DATE]. Review of Resident #144's quarterly Minimum Data Set (MDS) Assessment indicated Resident #144 was cognitively intact. [...]
- D
Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observations, record review, and resident and staff interviews, the facility failed to provide nail care for 1 of 3 dependent residents reviewed for activities of daily living (ADL) (Resident #68).
- D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observations, record review, and resident, resident representative, staff, Neurosurgery Staff Nurse, Wound Care Physician, and Medical Director interviews, the facility failed to follow up with the neurosurgeon's office regarding a follow up appointment to address resident's staples. The deficient practice affected 1 of 1 resident reviewed for quality of care (Resident #1).
- D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, record review, resident and staff interviews, the facility failed to provide personal care in a safe manner when Resident # 44 was left unattended in shower room with the side rails on shower stretcher left in down position. Resident #44 rolled off the right side of shower stretcher and required transfer to the hospital for medical evaluation. This was for 1 of 4 residents reviewed for accidents (Resident #44).
- D
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observations and staff interviews, the facility failed to secure a bottle of prescription eye drops that was left unattended on top of the second-floor medication cart for 1 of 5 medication carts reviewed for medication storage (second floor medication cart).
- D
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Inspectors wroteBased on observation and resident and staff interviews, the facility failed to provide food that was palatable in taste and temperature. The deficient practice affected 3 of 3 residents reviewed for food (Resident #14, #83, and #139).
August 20, 2025Standard inspection, Complaint inspection · 9 citations
- J
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, record reviews, and interviews with staff, resident, and the Medical Director, the facility failed to ensure safe securement per manufacturer recommendations of a resident during a van transport. On 2/21/25, Resident #8 was being transferred to dialysis in the facility's transportation van. When Transportation Driver #1 made a left turn, Resident #8 and the wheelchair she was seated in tipped over onto the floor of the van. The Transportation Driver called 911. Resident #8 complained of pain to the right side of her neck and face and was transported to the hospital via Emergency Medical Services (EMS). Resident #8 was receiving a blood thinner which increased her risk of bleeding. While at the hospital, Resident #8 was found to not have sustained any injuries but was admitted for one day to receive her missed dialysis treatment before returning to the facility. [...]
- J
Provide and implement an infection prevention and control program.
Inspectors wroteBased on observations, record reviews, and staff and Medical Director interviews, the facility staff failed to disinfect a shared blood glucose meter (glucometer) between residents in accordance with the instructions provided by the manufacturer of the disinfectant wipes used for 1 of 2 residents whose blood glucose levels were checked (Residents #135). This occurred while there was at least one resident with a known bloodborne pathogen in the facility. Shared glucometers can be contaminated with blood and must be cleaned and disinfected after each use with an approved product and procedure. Failure to use an Environmental Protection Agency (EPA)-approved disinfectant in accordance with the manufacturer potentially exposes residents to the spread of blood borne infections. [...]
- E
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Inspectors wroteBased on record review and interviews with staff, residents, and the dialysis center Nurse Manager, the facility failed to provide transportation back to the facility after hemodialysis was completed which caused the residents to wait up to 2 hours to return. The residents requested they be transported back to the facility and not wait, which made one resident late for dinner. This deficient practice affected 2 of 3 residents reviewed for dialysis (Residents #22 and #8).
- E
Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
Inspectors wroteBased on staff interviews and record review, the facility failed to notify the North Carolina Medicaid Uniform Screening Tool (NC MUST), that is the State Mental Health or Intellectual Disability Authority, when a significant change in condition was identified for a resident with a mental disorder or intellectual disability (Resident #39) and failed to request a Preadmission Screening and Resident Review (PASRR) re-evaluation for PASRR Level II residents identified to have a significant change in his or her physical or mental status (Resident #11 and Resident # 179). This deficient practice affected 3 of 3 residents reviewed who had a significant change in condition.
- E
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observations and staff interviews, the facility failed to ensure 1 of 2 kitchen icemakers was free from black and gray debris and wet mixing bowls were not stacked together before they were fully dry. This had the potential to affect all residents who received ice and/or food that came into contact with the mixing bowls. An observation completed on 08/11/25 at 9:38 AM revealed 1 of the facility's 2 icemakers in the kitchen had black and gray debris running down the ice divider inside of the ice maker and then along the top ridge of the icemaker where the door opened and closed. The black and gray debris was wet in nature and appeared to be running down the divider and potentially dripping onto the ice. Additional observations at this time revealed 3 large metal mixing bowls that had recently been washed, nested together on a storage shelf. [...]
- D
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Inspectors wroteBased on record review and staff interview, the facility failed to complete an admission Minimum Data Set (MDS) assessment in the 14-day timeframe for 1 of 33 residents (Resident #190) reviewed for MDS assessments.
- D
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on staff interviews and record review, the facility failed to develop a comprehensive care plan to address a resident's needs as identified in the admission assessment for 1 of 36 residents (Resident #4) whose care plans were reviewed.
- B
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Inspectors wroteBased on staff interviews and record review, the facility failed to submit a quarterly Minimum Data Set (MDS) assessment within the required time limit for 1 of 4 residents (Resident #75) reviewed for the Resident Assessment facility task.
- B
Ensure each resident receives an accurate assessment.
Inspectors wroteBased on staff interviews and record reviews, the facility failed to accurately code the Minimum Data Set (MDS) assessment to reflect whether anticonvulsant and anticoagulant medications were administered for 1 of 36 residents (Resident #4) whose MDS assessment was reviewed.
September 4, 2024Complaint inspection · 1 citation
- J
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observations, record review, and staff, resident, and Nurse Practitioner (NP) interviews the facility failed to transfer a resident safely from a shower to the resident's room. On 06/12/24 Resident #1 was being pushed in a shower chair down the hall by Nursing Assistant (NA) #1 and the resident fell forward out of the chair hitting the floor. The fall resulted in the resident being sent out to the hospital for complaints of severe pain. Resident #1 indicated from a 1-10 (10 being the most pain) her pain level was an 11 in her lower extremities and wanted to be sent out to the hospital immediately. [...]
May 17, 2024Standard inspection, Complaint inspection · 8 citations
- G
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on record review, resident interview, staff interview and Nurse Practitioner interview, the facility failed to provide assistive devices to prevent accidents for 1 of 4 residents (Resident #110) reviewed for falls. Resident #110 fell out of bed, hit her head on the floor, yelled, and screamed of pain, sustaining a 36 centimeters [cm] full thickness curvilinear (crescent) wound to the lateral aspect of the right lower leg and the right first toenail was almost completely avulsed (torn off) with only attachments on the lateral proximal (from the side to the center) nail.
- E
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Inspectors wroteBased on observations, resident and staff interviews and record review, the facility failed to honor a resident's choice to receive showers as scheduled or requested. This was for 1 (Resident #88) of 3 residents reviewed for choices.
- D
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on observations, record and staff interviews the facility failed to protect a resident's right to be free from abuse when Resident #420 struck Resident #133 with a cane. This affected 1 of 9 residents reviewed for abuse.
- D
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on record review and staff interviews, the facility failed to report allegations of abuse to Adult Protective Services (APS). This deficient practice was for 3 of 3 residents reviewed for abuse. (Resident # 11, Resident #319, Resident #133).
- D
Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on record review, observations, resident, and staff interviews the facility failed to provide nail care to 1 of 7 residents who were dependent on staff for assistance with activities of daily living (Resident #102).
- D
Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, staff, resident and the Medical Director interviews and record review, the facility failed to obtain Physician orders for continuous oxygen for a resident with a diagnoses of chronic obstructive pulmonary disease (COPD) and Emphysema. The facility also failed to adminster oxygen at the ordered rate for Resident #86. This was for 2 (Resident #16 and Resident #86) of 3 residents reviewed for respiratory care.
- D
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Inspectors wroteBased on staff interviews and record review, the facility's Quality Assurance and Performance Improvement committee (QAPI) failed to maintain implemented effective procedures and monitor the interventions the committee put into place following the recertification and complaint survey dated 07/19/21 and on complaint survey on 04/14/22 for F 677. An F 677 was subsequently recited during the recertification and complaint survey dated 05/17/24. The continued failure of the facility during three federal surveys of record showed a pattern of the facility's inability to sustain an effective QAPI program.
- B
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on staff interviews and record review, the facility failed to revise the comprehensive care plan in the area of staff assistance with dressing and bathing for 1 (Resident #88) of 15 residents reviewed for activities of daily living (ADLs).
Fire safety inspections
15 fire safety citations on file: 2 on May 17, 2024, 11 on March 10, 2023, 2 on July 19, 2021.
Every fire safety citation15 citations
- D
Provide properly protected cooking facilities.
K 324 · May 17, 2024 · Corrected (the home has a date of correction)
- D
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
K 521 · May 17, 2024 · Corrected (the home has a date of correction)
- F
Provide properly protected cooking facilities.
K 324 · March 10, 2023 · Corrected (the home has a date of correction)
- F
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
K 372 · March 10, 2023 · Corrected (the home has a date of correction)
- F
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
K 521 · March 10, 2023 · Corrected (the home has a date of correction)
- F
Have generator or other power source capable of supplying service within 10 seconds.
K 918 · March 10, 2023 · Corrected (the home has a date of correction)
- F
Have proper medical gas storage and administration areas.
K 923 · March 10, 2023 · Corrected (the home has a date of correction)
- E
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
K 321 · March 10, 2023 · Corrected (the home has a date of correction)
- E
Install smoke barrier doors that can resist smoke for at least 20 minutes.
K 374 · March 10, 2023 · Corrected (the home has a date of correction)
- D
Have properly located and lighted "Exit" signs.
K 293 · March 10, 2023 · Corrected (the home has a date of correction)
- D
Inspect, test, and maintain automatic sprinkler systems.
K 353 · March 10, 2023 · Corrected (the home has a date of correction)
- D
Install corridor and hallway doors that block smoke.
K 363 · March 10, 2023 · Corrected (the home has a date of correction)
- D
Have properly installed electrical wiring and gas equipment.
K 511 · March 10, 2023 · Corrected (the home has a date of correction)
- D
Keep aisles, corridors, and exits free of obstruction in case of emergency.
K 211 · July 19, 2021 · Corrected (the home has a date of correction)
- D
Have generator or other power source capable of supplying service within 10 seconds.
K 918 · July 19, 2021 · Corrected (the home has a date of correction)