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Pointe Meadows Health and Rehabilitation

2750 North Digital Drive, Lehi, UT 84043 · Utah County · (385) 374-5600

99 certified beds, about 85 residents a day · For profit - Corporation · Medicare and Medicaid since 2017

CMS high performing icon Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
4 of 5
Staffing
3 of 5
Quality measures
5 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 465188 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on August 7, 2025, inspectors cited 6 health deficiencies (the Utah average is 8.8, the national average 9.2).

None of its 22 health citations since April 2022 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.68 hours per resident per day, against 4.09 across Utah and 3.86 nationally. Registered nurses accounted for 0.86 of those hours.

49.6% of nursing staff left within the year CMS measured (Utah average 50.7%).

CMS links it to The Ensign Group, an affiliated group of 344 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 22 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
11D
10E
1F
Potential for minimal harm
0A
0B
0C
August 7, 2025Standard inspection, Complaint inspection · 6 citations
  1. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 8, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility did not maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections. Specifically, for 4 out of 49 sampled residents, Enhanced Barrier Precautions (EBP) were not implemented for a resident with a peripherally inserted central catheter (PICC) line and the glucose monitor was not disinfected between resident usage. Resident identifiers: 6, 29, 119, and 121.
  2. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 8, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility did not ensure that services provided by the facility, as outlined by the comprehensive care plan, met professional standards of quality. Specifically, for 2 out of 49 sampled residents, medications were left unattended at a resident's bedside and a resident's tube feed was not labeled with the date and time. Resident identifiers: 5 and 128.
  3. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 8, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility did not ensure that the resident received treatment and care in accordance with professional standards of practice. Specifically, for 1 out of 49 sampled residents, a resident reported constipation with no bowel movement for five days and no effective treatment was provided. Resident identifier: 119.
  4. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 8, 2025
    Inspectors wroteBased on observation and interview, the facility did not ensure that drugs and biologicals used in the facility were labeled in accordance with accepted professional principles, and the drugs were stored under proper temperature controls. Specifically, for 2 out of 49 sampled residents, the medication cart contained an opened insulin vial that had expired and there were three unopened insulin auto injector pens that were stored in the medication cart instead of the refrigerator. Resident identifiers: 29 and 111.
  5. D
    Keep complete, dated laboratory records in the resident's record.
    F775 · Administration · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 8, 2025
    Inspectors wroteBased on interview and record review, the facility did not file in the resident's clinical record the laboratory reports that were dated and contained the name and address of the testing laboratory. Specifically, for 2 out of 49 sampled resident's, laboratory results were not located in the medical record. Resident identifiers: 3 and 10.
  6. D
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    F883 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 8, 2025
    Inspectors wroteBased on interview and record review, the facility did not ensure that each resident was offered the pneumococcal vaccine. In addition, the resident's medical record did not include documentation that indicated the resident either received, refused, or the vaccine was medically contraindicated. Specifically, for 1 out of 5 sampled residents, a resident did not have documentation in the medical record stating either the pneumococcal immunization was offered, received, or refused. Resident identifier: 93.
November 16, 2023Standard inspection · 6 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) January 4, 2024
    Inspectors wroteBased on observation and interview, the facility did not store, prepare, distribute and serve food in accordance with professional standards for food service safety. Specifically, food items in the walk-in refrigerator and the walk-in freezer were open to air. Additionally, the dish machine was not reaching appropriate temperatures for sanitizing and staff were not using alternate methods of sanitizing dishware.
  2. E
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) January 4, 2024
    Inspectors wroteBased on observation and interview, the facility failed to maintain a safe, clean, comfortable and homelike environment. Specifically, walls with large white patches and missing paint were observed.
  3. E
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) January 4, 2024
    Inspectors wroteBased on interview and record review, it was determined, the facility failed to ensure all residents received treatment and care in accordance with professional standards of practice. Specifically, for 1 out of 34 sampled residents, the facility did not administer medication to provide for the physical, mental, and psychosocial needs of a terminally ill resident on hospice services. Resident identifier: 38.
  4. E
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) January 4, 2024
    Inspectors wroteBased on interview and record review, it was determined, that the facility did not provide routine and emergency drugs and biological's to its residents. Specifically, for 3 out of 34 sampled residents, medications were not administered as ordered by the physician due to the medications not being available by the pharmacy. Resident identifiers: 8, 43, and 58.
  5. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) January 4, 2024
    Inspectors wroteBased on observation and interview, it was determined, the facility did not ensure safe and secure storage of drugs and biological's in accordance with accepted professional principles; or include the appropriate accessory and cautionary instructions, and the expiration date on the medication. Specifically, opened multi-dose vials of medications were not labeled with open dates, medications were found expired and still available for use in two of the medication carts, and one medication refrigerator was found to have low temperatures not compatible with medication storage.
  6. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) January 4, 2024
    Inspectors wroteBased on observation and interview, it was determined, that the facility did not maintain an infection prevention and control program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable diseases and infections. Specifically, meal tray items were uncovered when delivered by staff throughout resident hallways and a staff member that was assisting residents with eating was cross contaminating. Findings Included: 1. On 11/13/23, lunch meal trays, which included, uncovered meal items were transported through resident hallway F. The meal cart was stationed near resident room F13. At 12:06 PM, a staff member was observed to carry a meal tray to resident room F17. The apple sauce and pudding were not covered. At 12:09 PM, a staff member was observed to carry a meal tray to resident room F15. [...]
April 7, 2022Standard inspection · 10 citations
  1. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 1, 2022
    Inspectors wroteBased on observation, interview, and record review it was determined that the facility did not ensure safe and secure storage of drugs and biologicals in accordance with accepted professional principles; or include the appropriate accessory and cautionary instructions, and the expiration date on the medication. Specifically, for 3 out of 30 sampled residents, opened multi-dose vials of insulin were not labeled with open dates or expiration dates and were available for use. Resident Identifiers: 5, 44, and 60.
  2. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 1, 2022
    Inspectors wroteBased on observation and interview, it was determined the facility did not ensure to store, prepare, distribute and serve food in accordance with professional standards for food service safety. Specifically, the resident communal nourishment refrigerators included unlabeled, undated and expired items.
  3. E
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    F883 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 1, 2022
    Inspectors wroteBased on interview and record review it was determined that the facility did not ensure that each resident's medical record included documentation that indicated that the resident or resident's representative was provided education regarding the benefits and potential side effects of the influenza and pneumococcal immunizations; and that the resident either received the influenza and pneumococcal immunizations or did not receive the influenza and pneumococcal immunizations due to medical contraindications or refusal. Specifically, for 5 out of 30 sampled residents, the facility did not keep documentation within the residents' medical record regarding the residents' influenza and pneumococcal consent status or education of the benefits and potential risks associated with the immunizations. Resident identifiers: 3, 24, 38, 41, and 216.
  4. E
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    F887 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 1, 2022
    Inspectors wroteBased on interview and record review, it was determined, the facility did not ensure the resident's medical record included documentation that indicates, at a minimum, the following: that the resident or resident representative was provided education regarding the benefits and potential risks associated with Coronavirus Disease-2019 (COVID-19) vaccine; each dose of COVID-19 vaccine administered to the resident; or if the resident did not receive the COVID-19 vaccine due to medical contraindications or refusal. Specifically, for 3 out of 30 sampled residents, the facility did not keep documentation within the residents' medical record regarding the residents' COVID-19 vaccination refusal or education of the benefits and potential risks associated with the COVID-19 vaccination. Resident identifiers: 24, 38, and 216.
  5. D
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    F557 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 1, 2022
    Inspectors wroteBased on observation, interview, and record review it was determined that the facility did not treat residents with respect and dignity. Specifically, for 1 out of 30 sampled residents, a resident was without a urinal and was instructed by staff to urinate in his brief. Resident identifier: 47.
  6. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 1, 2022
    Inspectors wroteBased on observation, interview, and record review it was determined that the facility did not develop and implement a comprehensive, person-centered care plan for each resident, consistent with the resident rights, that included measurable objectives and time frames to meet a resident's medical, nursing, mental and psychosocial needs that were identified in the comprehensive assessment. Specifically, for 2 out of 30 sampled residents, the facility did not demonstrate implementation of care plan interventions related to a resident falls. Resident identifiers: 30 and 56.
  7. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 1, 2022
    Inspectors wroteBased on observation, interview, and record review it was determined that the facility did not ensure that the resident's environment remained as free of accident hazards as possible, and that each resident received adequate supervision and assistive devices to prevent accidents. Specifically, for 2 out of 30 sampled residents, the facility did not provide adequate supervision to prevent falls from occurring, and care plan interventions were not implemented. Resident identifiers: 30 and 56.
  8. D
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 1, 2022
    Inspectors wroteBased on observation, interview, and record review it was determined that the facility did not ensure that a resident maintained acceptable parameters of nutritional status, such as usual body weight, unless the resident's clinical condition demonstrated that this was not possible or resident preferences indicate otherwise. Specifically, for 1 out of 30 sampled residents, the facility did not implement a diet recommendation made by the Registered Dietician (RD) for 8 days after a resident had a significant weight change. Resident identifier:
  9. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 1, 2022
    Inspectors wroteBased on interview and record review it was determined that the facility did not provide routine and emergency drugs and biologicals to its residents. Specifically, for 1 out of 30 sampled residents, a residents medications were not administered as ordered by the physician due to not being available by the pharmacy. Resident identifiers: 47.
  10. D
    Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
    F808 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 1, 2022
    Inspectors wroteBased on observation, interview, and record review, it was determined the facility provided residents with therapeutic diets as prescribed by the attending physician. Specifically, for 2 out of 30 sampled residents, the facility did not provide residents' with the cardiac diet as prescribed by their physician. Resident identifiers: 29 and 219.

Fire safety inspections

8 fire safety citations on file: 1 on November 16, 2023, 7 on April 7, 2022.

Every fire safety citation8 citations
  1. E
    Ensure that testing and maintenance of electrical equipment is performed.
    K 921 · November 16, 2023 · Corrected (the home has a date of correction)
  2. F
    Establish emergency prep training and testing.
    E 36 · April 7, 2022 · Corrected (the home has a date of correction)
  3. F
    Establish staff and initial training requirements.
    E 37 · April 7, 2022 · Corrected (the home has a date of correction)
  4. F
    Conduct testing and exercise requirements.
    E 39 · April 7, 2022 · Corrected (the home has a date of correction)
  5. F
    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    K 222 · April 7, 2022 · Corrected (the home has a date of correction)
  6. D
    Develop and maintain an Emergency Preparedness Program (EP).
    E 4 · April 7, 2022 · Corrected (the home has a date of correction)
  7. D
    Install corridor and hallway doors that block smoke.
    K 363 · April 7, 2022 · Corrected (the home has a date of correction)
  8. D
    Ensure proper usage of power strips and extension cords.
    K 920 · April 7, 2022 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeUtahUnited States
All nursing staff (RN, LPN and aides)3.684.093.86
Registered nurses0.861.250.69
All nursing staff on weekends3.153.583.42
Nurse aides1.97
Licensed practical nurses0.85
Nursing staff turnover (share who left in a year)49.6%50.7%45.8%
Registered nurse turnover40.0%40.6%42.9%
Administrators who left1

CMS expects 3.88 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.89 on weekdays and 3.15 on weekends, 19% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.4% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.01 in April to June 2025 to 3.68 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.680.863.893.15 0.4%0 of 9085
Oct to Dec 20253.700.863.903.21 0.5%0 of 9284
Jul to Sep 20253.870.944.093.32 0.9%0 of 9284
Apr to Jun 20254.010.924.233.46 0.2%0 of 9180
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Utah, Jan to Mar 20263.911.114.103.442.8%0.2% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeUtahUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
14.711.313.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.00.70.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
6.81.81.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
3.62.53.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.00.91.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
23.215.114.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
2.93.94.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
1.914.215.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
18.016.623.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
12.111.612.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
0.71.31.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
0.81.41.8

Owners and operators

Legal business name: BEAVER VALLEY HOSPITAL. CMS links this home to The Ensign Group, a group of 344 nursing homes averaging 3.2 stars overall.

NameRoleTypeShareSince
Brown, ZacharyManaging control - governing bodyIndividual01/02/2019
Smith, DavidManaging control - governing bodyIndividual02/12/2024
Burnam, SoonCorporate officerIndividual10/01/2017
Keetch, ChadCorporate officerIndividual03/01/2011
Moss, TylerCorporate officerIndividual01/02/2019
Mozart Holdings, LPOperational/managerial controlOrganization01/02/2019
Pointe Meadow Healthcare IncOperational/managerial controlOrganization01/02/2019
Brown, ZacharyOperational/managerial controlIndividual01/02/2019
Moss, TylerOperational/managerial controlIndividual01/02/2019
Smith, DavidOperational/managerial controlIndividual02/12/2024
Ensign Services IncAdp of the SNFOrganization08/26/2015
Pointe Meadow Healthcare IncAdp of the SNFOrganization09/15/2025
Brown, ZacharyAdp of the SNFIndividual01/02/2019
Smith, DavidAdp of the SNFIndividual02/12/2024

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 5 problems in this area, most recently on August 7, 2025: "Provide and implement an infection prevention and control program."
  2. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 5 problems in this area, most recently on August 7, 2025: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
  3. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 4 problems in this area, most recently on August 7, 2025: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
  4. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 3 problems in this area, most recently on November 16, 2023: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.15 hours per resident per day, below the Utah average of 3.58.
  6. How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.

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Common questions

What is Pointe Meadows Health and Rehabilitation's Medicare star rating?
CMS rates Pointe Meadows Health and Rehabilitation 5 out of 5 stars overall, with 4 for health inspections, 3 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Pointe Meadows Health and Rehabilitation get at its last inspection?
6 health deficiencies at the standard inspection on August 7, 2025. The Utah average is 8.8.
Has Pointe Meadows Health and Rehabilitation been fined?
CMS lists no fines in the last three years.
Does Pointe Meadows Health and Rehabilitation accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Pointe Meadows Health and Rehabilitation?
CMS lists 14 owners and managers, and links the home to The Ensign Group. Legal business name: BEAVER VALLEY HOSPITAL.

Sources

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