Neurorestorative
13747 South Redwood Road, Riverton, UT 84065 · Salt Lake County · (801) 417-9400
64 certified beds, about 60 residents a day · For profit - Corporation · Medicare and Medicaid since 2013
CMS Care Compare ratings, data as of September 1, 2026 · CCN 465179 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on November 7, 2024, inspectors cited 3 health deficiencies (the Utah average is 8.8, the national average 9.2).
Of 17 health citations since September 2021, 4 were rated as actual harm or immediate jeopardy to residents.
CMS lists 3 fines totaling $97,796 in the last three years; the largest was $66,079, and the latest is dated April 30, 2025.
Nurses and nurse aides worked 7.10 hours per resident per day, against 4.09 across Utah and 3.86 nationally. Registered nurses accounted for 2.38 of those hours.
48.4% of nursing staff left within the year CMS measured (Utah average 50.7%).
CMS links it to Neurorestorative, an affiliated group of 5 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 17 health citations on file.
April 30, 2025Complaint inspection · 3 citations
- G Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview, and record review, the provider failed to ensure that all residents had appropriate supervision to prevent accidents. Specifically, one resident was given reheated coffee that spilled and caused scalding burns, which required hospitalization in the burn unit. Additionally, another resident fell out of bed and sustained a head laceration that required sutures when a CNA raised the resident's bed and momentarily left the resident unattended, and a third resident fell during a staff-assisted transfer due to the resident's wheelchair not being locked by staff before initiating the transfer. Resident Identifiers: 3, 4, and 5.
- D Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure that all residents were free from physical restraints. Specifically, 1 resident was restrained during oral care. Resident Identifier: 1.
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on interview and record review, the provider did not ensure that all alleged violations were reported. Specifically, allegations of abuse were not reported to the State Survey Agency (SSA) within the 2 hour timeframe. Resident Identifier:
November 7, 2024Standard inspection, Complaint inspection · 3 citations
- G Ensure that residents are free from significant medication errors.
Inspectors wroteBased on interview and record review, the facility did not ensure residents were free of any significant medication errors. Specifically, for 1 out of 20 sampled residents, a resident that was not diabetic was administered Insulin instead of Heparin, was hypoglycemic, and was admitted to the hospital. Resident identifier: 111.
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation and interview it was determined, the facility did not establish and maintain an infection prevention and control program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable diseases and infections. Specifically, for 3 out of 20 sampled residents, staff members were observed to not clean the Hoyer lift after each resident use. Resident identifiers: 1, 23 and 55.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on interview and record review it was determined for 1 of 20 sample residents the facility did not ensure that each resident received adequate supervision and services to prevent accidents. Specifically, a resident was transferred on a utility cart causing a fall resulting in bruising and abrasions. Resident identifier: 42 Resident 42 was admitted to the facility on [DATE] and readmitted [DATE] with diagnoses which included infantile spinal muscular atrophy, type I Werding-[NAME], dysphagia, other lack of expected normal physiological development in childhood, abnormalities of gait and mobility, tracheostomy status, mandibular hypoplasia, and chromosomal abnormality. Review of records was completed on 11/4/24 through 11/7/24. On 10/16/24 at 10:59 PM, a Daily Skilled Charting note for Resident 42 revealed the following. At approximately 2000 [8:00 PM]; [...]
February 20, 2024Complaint inspection · 2 citations
- G Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on interview and record review the facility failed to prevent abuse, neglect, misappropriation of resident property, and exploitation. Specifically, for 1 out of 11 sampled residents, a staff member who preformed a blood draw left a tourniquet on a resident's leg for multiple hours, resulting in a pressure injury (PI). Resident identifier:
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on interview and record review, the facility did not ensure that all alleged violations involving abuse, neglect, exploitation or mistreatment, including injuries of unknown source and misappropriation of resident property were reported immediately, but not later than two hours after the allegation was made to the State Survey Agency (SSA) and Adult Protective Services (APS). Specifically, for 2 out of 11 sampled residents, a resident with a fracture of unknown source and a resident with an allegation of neglect was not submitted to the SSA within two hours of becoming aware of the incidents. Resident identifiers: 2 and 6.
April 20, 2023Standard inspection · 7 citations
- G Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observation, interview, and record review, the facility did not ensure a resident received care, consistent with professional standards of practice, to prevent pressure ulcers and did not develop pressure ulcers unless the individual's clinical condition demonstrated that they were unavoidable. Specifically, for 1 out of 26 sampled residents, a resident developed a pressure injury after their alternating pressure mattress deflated. In addition, there was a delay in treatment. Resident identifier: 18.
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation and interview, the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and help prevent the development and transmission of communicable diseases and infections. Specifically, for 5 out of 26 sampled residents, the end of the feeding tubing was not capped when not attached to a resident and the end of the tubing was not cleaned after it touched different surfaces and was then inserted into the residents feeding appliance. Resident identifiers: 33, 35, 42, 50, and 56.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on interview and record review, it was determined, the facility did not develop and implement a comprehensive person-centered care plan for each resident, consistent with the resident rights, that included measurable objectives and timeframes to meet a resident's medical, nursing, mental and psychosocial needs that were identified in the comprehensive assessment. Specifically, for 1 out of 26 sampled residents, a resident who had falls did not have a care plan that was updated after each fall. Resident identifier: 20.
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on interview and record review, it was determined, the services provided or arranged by the facility did not meet professional standards of quality. Specifically, for 1 out of 26 sampled residents, discharge orders from the hospital were not correctly transcribed and the double check failed to notice the incorrect medication order, resulting in one resident receiving two doses of the wrong antibiotic. Resident identifier: 53.
- D Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Inspectors wroteBased on interview and record review, the facility did not ensure that the pharmacist reported irregularities of a resident's drug regimen were reviewed by the facility physician and the reports acted upon. Specifically, for 1 out of 26 sampled residents, the facility did not provide the recommendations to the facility physician for review and the recommendation was not implemented. Resident identifier: 23.
- D Ensure each resident’s drug regimen must be free from unnecessary drugs.
Inspectors wroteBased on interview and record review, the facility did not ensure that each resident's drug regimen was free from unnecessary drugs. An unnecessary drug is any drug when used in excessive dose; or for excessive duration; or without adequate monitoring; or without adequate indications for its use; or in the presence of adverse consequences which indicate the dose should be reduced or discontinued; or any combinations of the reasons above. Specifically, for 1 out of 26 sampled residents, a resident's hypertensive medication used to treat high blood pressure was not monitored according to the physician's ordered parameters. Resident identifier: 18.
- D Ensure that residents are free from significant medication errors.
Inspectors wroteBased on interview and record review, the facility did not ensure residents were free of any significant medication errors. Specifically, for 1 out of 26 sampled residents, a resident with an Insulin sliding scale physician's order to check the resident's blood glucose (BG) every (Q) two hours until the BG was less than 180, did not have the BG checked per the physician's order. Resident identifier: 18.
September 16, 2021Standard inspection · 2 citations
- E Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Inspectors wroteBased on interview and record review, the facility did not ensure that the drug regimen of 4 of 22 sample residents was reviewed at least once a month by a licensed pharmacist. In addition, one resident had a pharmacist recommendation that was not reviewed by the physician. Resident identifiers: 11, 30, 31, and 46.
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation and interview, it was determined that the facility failed to establish an infection prevention and control program designed to prevent the development and transmission of COVID-19. Specifically, the facility staff did not wear appropriate Personal Protective Equipment when interacting with residents on isolation precautions. Resident identifiers: 15, 30 and 37.
Fire safety inspections
17 fire safety citations on file: 4 on November 7, 2024, 8 on April 20, 2023, 5 on September 16, 2021.
Every fire safety citation17 citations
- F Meet other general requirements.
- F Have simulated fire drills held at unexpected times.
- D Provide properly protected cooking facilities.
- D Have generator or other power source capable of supplying service within 10 seconds.
- F Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- F Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- D Have exits that are accessible at all times.
- D Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- D Have approved installation, maintenance and testing program for fire alarm systems.
- D Install smoke barrier doors that can resist smoke for at least 20 minutes.
- D Have simulated fire drills held at unexpected times.
- D Have proper medical gas storage and administration areas.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E Install smoke barrier doors that can resist smoke for at least 20 minutes.
- D Properly select, install, inspect, or maintain portable fire extinguishes.
- D Have properly installed electrical wiring and gas equipment.
- D Have proper medical gas storage and administration areas.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| April 30, 2025 | Fine | $66,079 |
| November 7, 2024 | Fine | $10,033 |
| February 20, 2024 | Fine | $21,684 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Utah | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 7.10 | 4.09 | 3.86 |
| Registered nurses | 2.38 | 1.25 | 0.69 |
| All nursing staff on weekends | 6.38 | 3.58 | 3.42 |
| Nurse aides | 4.25 | ||
| Licensed practical nurses | 0.47 | ||
| Nursing staff turnover (share who left in a year) | 48.4% | 50.7% | 45.8% |
| Registered nurse turnover | 60.0% | 40.6% | 42.9% |
| Administrators who left | not reported |
CMS expects 9.18 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 7.39 on weekdays and 6.38 on weekends, 14% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 4.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 5.64 in April to June 2025 to 7.10 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 7.10 | 2.38 | 7.39 | 6.38 | 4.0% | 0 of 90 | 60 |
| Oct to Dec 2025 | 5.96 | 1.71 | 6.24 | 5.26 | 1.5% | 1 of 92 | 58 |
| Jul to Sep 2025 | 7.89 | 2.37 | 8.21 | 7.07 | 4.0% | 0 of 92 | 56 |
| Apr to Jun 2025 | 5.64 | 1.45 | 5.88 | 5.05 | 0.0% | 2 of 91 | 57 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Utah, Jan to Mar 2026 | 3.91 | 1.11 | 4.10 | 3.44 | 2.8% | 0.2% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
Staff pay at this home
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.
Official wage estimates for Utah
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Utah, all employers | |||
| CNAs (nursing assistants) | $19.15 | $17.81 to $21.32 | 12,260 |
| LPNs and LVNs | $30.40 | $25.71 to $35.86 | 1,680 |
| Registered nurses | $40.67 | $38.49 to $50.54 | 27,420 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Utah | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 11.1 | 11.3 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 1.6 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.4 | 1.8 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 0.0 | 2.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.4 | 0.9 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 25.0 | 15.1 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 2.6 | 3.9 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 7.2 | 14.2 | 15.4 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.1 | 1.3 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 3.0 | 1.4 | 1.8 |
Owners and operators
Legal business name: CAREMERIDIAN LLC. CMS links this home to Neurorestorative, a group of 5 nursing homes averaging 3.8 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Caremeridian LLC | 5% or greater direct ownership interest | Organization | 07/01/2017 | |
| National Mentor Healthcare LLC | 5% or greater direct ownership interest | Organization | 08/15/2008 | |
| Celtic Intermediate Corp. | 5% or greater indirect ownership interest | Organization | 03/08/2019 | |
| National Mentor Holdings LLC | 5% or greater indirect ownership interest | Organization | 08/15/2008 | |
| National Mentor Holdings, Inc. | 5% or greater indirect ownership interest | Organization | 08/15/2008 | |
| National Mentor LLC | 5% or greater indirect ownership interest | Organization | 08/15/2008 | |
| Cohen, Brett | Corporate director | Individual | 08/15/2008 | |
| Cohen, Brett | Corporate officer | Individual | 08/15/2008 | |
| Duffy, William | Corporate officer | Individual | 01/17/2018 | |
| Gladitsch, Peter | Corporate officer | Individual | 02/01/2020 | |
| Kuluris, Bruce | Corporate officer | Individual | 01/17/2018 | |
| Martin, Gina | Corporate officer | Individual | 01/01/2019 | |
| McKinney, William | Corporate officer | Individual | 10/21/2019 | |
| Cohen, Brett | Operational/managerial control | Individual | 08/15/2008 | |
| Duffy, William | Operational/managerial control | Individual | 01/17/2018 | |
| Kuluris, Bruce | Operational/managerial control | Individual | 01/17/2018 | |
| McKinney, William | Operational/managerial control | Individual | 10/21/2019 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 5 problems in this area, most recently on November 7, 2024: "Ensure that residents are free from significant medication errors."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 4 problems in this area, most recently on April 30, 2025: "Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 3 problems in this area, most recently on April 30, 2025: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 3 problems in this area, most recently on November 7, 2024: "Provide and implement an infection prevention and control program."
Other nursing homes nearby
- Rocky Mountain Care - Riverton Riverton, 2.1 mi · 4 of 5 stars · 17 citations
- Stonehenge of South Jordan South Jordan, 4.2 mi · 5 of 5 stars · 8 citations
- Draper Rehabilitation and Care Center Draper, 4.4 mi · 4 of 5 stars · 6 citations
- Pointe Meadows Health and Rehabilitation Lehi, 5.7 mi · 5 of 5 stars · 22 citations
- Copper Ridge Health Care West Jordan, 6.3 mi · 3 of 5 stars · 17 citations
- Sandy Health and Rehab Sandy, 6.5 mi · 1 of 5 stars · 74 citations
- Cascades at Riverwalk Midvale, 8.5 mi · 4 of 5 stars · 39 citations
- Monument Healthcare Taylorsville Salt Lake City, 9.4 mi · 2 of 5 stars · 25 citations
Utah contacts for a concern about a nursing home
These are the official offices in Utah. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Utah Department of Health and Human Services, Division of Licensing and Background Checks, Health Facilities Licensing, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Utah Long Term Care Ombudsman Program, Division of Aging and Adult Services, 801-538-3910. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Utah DLBC Find a Facility (licensing records and compliance history), where Utah publishes its own records on licensed homes.
Common questions
- What is Neurorestorative's Medicare star rating?
- CMS rates Neurorestorative 4 out of 5 stars overall, with 3 for health inspections, 2 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Neurorestorative get at its last inspection?
- 3 health deficiencies at the standard inspection on November 7, 2024. The Utah average is 8.8.
- Has Neurorestorative been fined?
- Yes. CMS lists 3 fines totaling $97,796 in the last three years.
- Does Neurorestorative accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Neurorestorative?
- CMS lists 17 owners and managers, and links the home to Neurorestorative. Legal business name: CAREMERIDIAN LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.