Mission at Alpine Rehabilitation Center
25 East Alpine Drive, Pleasant Grove, UT 84062 · Utah County · (801) 785-3568
52 certified beds, about 37 residents a day · Non profit - Other · Medicare and Medicaid since 1981
CMS Care Compare ratings, data as of September 1, 2026 · CCN 465088 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on August 20, 2025, inspectors cited 30 health deficiencies (the Utah average is 8.8, the national average 9.2).
Of 44 health citations since February 2022, 8 were rated as actual harm or immediate jeopardy to residents (5 immediate jeopardy).
CMS lists 2 fines totaling $125,737 in the last three years; the largest was $118,294, and the latest is dated August 20, 2025.
Nurses and nurse aides worked 3.13 hours per resident per day, against 4.09 across Utah and 3.86 nationally. Registered nurses accounted for 0.57 of those hours.
65.1% of nursing staff left within the year CMS measured (Utah average 50.7%).
CMS links it to Mission Health Services, an affiliated group of 7 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 44 health citations on file.
August 20, 2025Standard inspection, Complaint inspection · 30 citations
- K Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on observation, interview and record review the facility did not ensure, 9 of 32 sampled residents, were free from abuse and neglect. Specifically, multiple residents with cognitive impairment were identified to have sexual contact and were not assessed for capacity to consent to a sexual relationship. In addition, 2 residents eloped from the facility and were returned to the facility without the staff's knowledge. These examples were cited at an Immediate Jeopardy level. Resident identifiers: 11, 21, 25, 27, 31, 33, 36, 42 and 49. NOTICE On 8/8/25 at 1:15 PM, Immediate Jeopardy (IJ) was identified when the facility failed to implement Centers for Medicare and Medicaid Services recommended practices to prevent various forms of abuse. [...]
- K Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Inspectors wroteBased on observation, interview and record review it was determined, for 7 of 32 sampled residents, that the facility did not implement their written policies and procedures to prevent abuse, neglect, and investigate and report allegations. Specifically, the facility did not have written policies and procedures that defined sexual abuse, how to evaluate a resident's capacity to consent to a sexual relationship and elopements. These examples were cited at an Immediate Jeopardy level. Resident identifiers: 11, 27, 33, 31, 36, 42 and 49. NOTICE On 8/8/25 at 1:15 PM, Immediate Jeopardy (IJ) was identified when the facility failed to implement Centers for Medicare and Medicaid Services recommended practices to implement policies and procedures to prevent various forms of abuse. [...]
- K Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on interview, and record review, for 10 of 32 residents sampled, the facility did not ensure that all alleged violations involving abuse, neglect, exploitation or mistreatment, including injuries of unknown source, were reported immediately, but not later than 2 hours after the allegation was made, to the State Survey Agency. Specifically, the State Survey Agency was not notified of sexual relations between cognitively impaired residents, multiple resident elopements, injuries of unknown origin with some resulting in fractures, and a resident not secured in transportation vehicle. Resident identifiers: 2, 7, 11, 27, 31, 33, 36, 42, 47 and 49. NOTICE On 8/8/25 at 1:15 PM, Immediate Jeopardy (IJ) was identified when the facility failed to implement Centers for Medicare and Medicaid Services recommended practices to report various forms of abuse. [...]
- K Respond appropriately to all alleged violations.
Inspectors wroteBased on interview and record review, the facility in response to allegations of abuse, neglect, or mistreatment did not have evidence that all alleged violations were thoroughly investigated. Specifically, for 9 out of 32 sampled residents, allegations of sexual abuse, elopements, injuries of unknown origins and fractures were not investigated or the allegations were not investigated thoroughly. Resident identifiers: 2, 11, 27, 31, 33, 36, 42, 47 and 49. NOTICE On 8/8/25 at 1:15 PM, Immediate Jeopardy (IJ) was identified when the facility failed to implement Centers for Medicare and Medicaid Services recommended practices to investigate various forms of abuse. Notice of the IJ in Abuse was given verbally and in writing to the facility Administrator, Director of Nursing, Director of Nursing in Training, and the Chief Executive Officer. [...]
- K Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on interview and record review, the facility did not ensure that each resident received adequate supervision to prevent accidents. Specifically, for 6 out of 32 sampled residents, three residents with cognitive impairment eloped from the facility, this was at an immediate jeopardy level for two of these residents. A resident was not secured in a facility van and suffered a head injury, this was at a harm level. Two residents experienced falls with no interventions put into place and one resident had injuries of unknown origin. Resident identifiers: 7, 11, 12, 36, 42 and 47. NOTICE On 8/12/25 at 2:30 PM, IJ was identified when the facility failed to implement Centers for Medicare and Medicaid Services recommended practices to ensure that each resident received adequate supervision to prevent accidents, specifically elopement. [...]
- H Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Inspectors wroteBased on interview and record review it was determined that the facility was not administered in a manner that enabled it to use its resources effectively and efficiently to attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident. Specifically, multiple residents were identified to be in Immediate Jeopardy and/or have experienced harm. Resident identifiers: 7,11, 12, 25, 27, 33, 31, 36, 42, 47, and 49.1. Based on interview and record review, it was determined for 7 out of 32 sampled residents that the facility did not ensure that each resident had the right to be free from abuse and neglect. Specifically, residents were not assessed for the capacity to consent to a sexual relationship. This was cited at an immediate jeopardy level. In addition, two residents without capacity were able to elope from the facility. [...]
- H Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Inspectors wroteBased on interview, observation, and record review it was determined that the facility did not establish and implement written policies and procedures for feedback, data collections systems, and monitoring, including adverse event monitoring. Specifically, multiple residents were identified to be in Immediate Jeopardy (IJ) related to abuse and elopements and the facility did not develop and implement policies to address the underlying cause of the problems or identify how corrective actions were taken and monitored. Resident identifiers: 11, 27, 31, 33, 36, 42, and 49.
- F Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on interview and observation, the facility did not care for each resident in a manner and in an environment that promotes maintenance or enhancement of his or her quality of life, recognizing each resident's individuality. Specifically, during the lunch meal, residents were served on Styrofoam plates and provided beverages in Styrofoam cups. Resident identifier: 18 and 41.
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation and interview, the facility did not store, prepare, distribute and serve food in accordance with professional standards for food service safety. Specifically, food items in the walk-in freezer and dry food storage room were open to the air, some walls were in disrepair, several tiles were cracked throughout the kitchen and bugs were found in the freezer.
- F Have an agreement with at least one or more hospitals certified by Medicare or Medicaid to make sure residents can be moved quickly to the hospital when they need medical care.
Inspectors wroteBased on interview and record review, the facility did not have in effect a written transfer agreement with one or more hospitals approved for participation under the Medicare and Medicaid programs. Specifically, the facility did not have a hospital transfer agreement.
- F Have a plan that describes the process for conducting QAPI and QAA activities.
Inspectors wroteBased on interview and record review it was determined that the facility did not develop, implement, and maintain an effective, comprehensive, data-driven Quality Assurance Performance Improvement (QAPI) program. Specifically, the facility did not identify and prioritize problems related to resident abuse and elopements and corrective actions were not identified, monitored, or evaluated for effectiveness. The facility was found to be in non-compliance with F600, F607, F609, F610, and F689 at an Immediate Jeopardy level, indicating substandard quality of care. Resident identifiers: 7, 11, 12, 27, 31, 33, 36, 42, 47, and 49.
- E Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Inspectors wroteBased on interview and record review, it was determined for 4 out of 32 sampled residents, that the facility did not ensure that residents were free from physical or chemical restraints imposed for purposes of discipline or convenience and that were not required to treat the resident's medical symptoms. Specifically, a resident was being given risperidone for over affectionate behaviors when the resident was not exhibiting those behaviors, residents were not being monitored while on psychotropic medications, there was no follow-up when medications were ineffective, and a resident was provided anti-anxiety medication on an as needed basis for longer than 14 days without justification. Resident identifiers: 24, 25, 27, 40, and 41.
- E Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observation, interview, and record review, it was determined that for 3 of 32 sampled residents, the facility failed to develop and implement a comprehensive person-centered care plan for each resident that included measurable objectives and timeframes to meet a resident's medical, nursing, and mental and psychosocial needs that were identified in the comprehensive assessment. The comprehensive care plan must describe the services that were to be furnished to attain or maintain the residents' highest practicable physical, mental, and psychosocial well-being. Specifically, care plans were not updated when there was a change in the resident's condition and therefore were not reflective of the services required for the residents to attain or maintain the resident's highest practicable physical, mental and psychosocial well-being. Resident identifiers: 12, 42, and 47.
- E Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
Inspectors wroteBased on interview and record review, the facility used individuals working in the facility as a nurse aide for more than 4 months, on a full-time basis. Specifically, seven Nursing Assistants were providing resident cares despite working at the facility for more than 120 days and not being certified.
- E Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Inspectors wroteBased on observation and interview, the facility did not have menus that met the nutritional needs of residents in accordance with established nutritional guidelines, did not follow the menu, and although the menus were reviewed by the facility's dietitian, did not demonstrate nutritional adequacy given the resident population. Specifically, the menus were altered from their original form to include the removal of the continental breakfast, a snack during the lunch time, and a larger dinner meal. A snack was then offered in the evening, although it could not be determined to be substantial to meet nutritional needs. Resident identifiers: 5, 18 and 25.
- E Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Inspectors wroteBased on observation, interview, and record review, it was determined for 2 of 32 sampled residents, that the facility went over 14 hours between a substantial evening meal and breakfast the following day, except when a nourishing snack was served at bedtime, up to 16 hours may elapse between a substantial evening meal and breakfast the following day if a resident group agrees to this meal span. Specifically, a resident was provided late breakfasts and another resident experienced weight loss with no nourishing evening snack documented. Resident identifiers: 12 and 25.
- E Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Inspectors wroteBased on interview and record review, the facility did not provide training to their staff that at a minimum educated staff on activities that constituted abuse, neglect, exploitation, and misappropriation of resident property; procedures for reporting incidents of abuse, neglect, exploitation, or the misappropriation of resident property; and resident abuse and neglect prevention.
- E Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
Inspectors wroteBased on interviews and facility policy review, the facility failed to conduct mandatory training for all staff on the facility's quality assurance and performance improvement (QAPI) program. This deficient practice affected all residents who currently resided in the facility.
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on interview and record review it was determined, for 1 of 32 sampled residents, that the facility did not notify the resident's physician when there was a need to alter treatment or a significant change in the resident's physical, mental, or psychosocial status. Specifically, a resident reported that his as needed (PRN) medication to treat symptoms of Parkinson's Disease was ineffective and the physician was not notified. Additionally, a resident reported that their TUMS medication was ineffective in treating their symptoms of reflux and the physician was not notified. Resident identifiers: 24 and 41.
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on interview and record review it was determined, for 1 of 32 sampled residents, the facility did not ensure an assessment accurately reflected the resident's status. Specifically, a resident was not assessed for activities on the Minimum Data Set (MDS) assessment. Resident identifiers: 41.
- D PASARR screening for Mental disorders or Intellectual Disabilities
Inspectors wroteBased on interview and record review it was determined, for 1 of 32 residents sampled, that the facility did not ensure that residents admitted to the facility with a mental disorder (MD) or intellectual disability (ID) and identified on the Pre-admission Screening/Resident Review (PASRR) Level II as requiring specialized services, received care and services appropriate to meet their needs. Specifically, a resident's PASRR Level II identified that the resident required specialized rehabilitative services (SRS) and those services were not arranged for or provided by the facility. Resident identifier: 11.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, interview, and record review, it was determined that for 1 of 32 sampled residents the facility failed to ensure that a resident who was unable to carry out activities of daily living received the necessary services to maintain good nutrition. Specifically, a resident was not assisted to eat during mealtimes. Resident identifier: 12.
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on observation, interview, and record review, it was determined that for 2 of 32 sampled residents the facility failed to maintain acceptable parameters of nutritional status, such as usual body weight or desirable body weight range and electrolyte balance, unless the resident's clinical condition demonstrated that this was not possible or resident preferences indicated otherwise. Specifically, 2 residents experienced significant weight loss and one of the residents required cueing to eat and did not receive it. Resident identifiers: 25 and 33.
- D Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Inspectors wroteBased on observation, interview, and record review it was determined, for 1 out of 32 sampled residents, that the facility did not provide the necessary behavioral health care and services to attain or maintain the highest practicable physical, mental, and psychosocial well-being, in accordance with the comprehensive assessment and plan of care. Specifically, a resident identified as having behavioral outbursts and was involved in a sexual abuse incident did not receive any behavioral health services nor was an evaluation provided after the incident. Resident identifier: 11.
- D Ensure each resident’s drug regimen must be free from unnecessary drugs.
Inspectors wroteBased on interview and record review it was determined, for 1 of 32 sampled residents that the facility did not ensure that the resident's medication regimen was free from unnecessary drugs. An unnecessary drug was any drug when used in excessive dose; or for excessive duration; or without adequate monitoring; or without adequate indications for its use; or in the presence of adverse consequences which indicate the dose should be reduced or discontinued; or any combinations of the reasons listed above. Specifically, monitoring of physician ordered parameters to hold a blood pressure medication when the systolic blood pressure was less than 130 was not done, and the medication was administered when it should have been held. Resident identifier: 40.
- D Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Inspectors wroteBased on observation, interview, and record review, it was determined for 2 out of 32 sampled residents, that the facility failed to provide each resident with a nourishing, palatable, well-balanced diet that met his or her daily nutritional and special dietary needs, taking into consideration the preferences of each resident. Specifically, one resident was not provided breakfast and received late meals; and another resident's lunch consisted of a bowl of fruit salad. Resident identifiers: 12 and 20.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on interview and record review it was determined, for 4 out of 32 sampled residents, that the facility did not maintain medical records on each resident that were complete; accurately documented; readily accessible; and systematically organized. Specifically, staff reported multiple incidents of abuse between residents and no documentation could be found of the incidents in the resident's medical records, and the facility did not have evidence that the allegations of abuse were investigated. Additionally, a resident's electronic medical records banner did not match the resident's Physician Order for Life Sustaining Treatment (POLST) form that indicated the type of resuscitation measures the resident selected. Resident identifiers: 5, 11, 12, and 49.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation and interview it was determined, for 2 of 32 sampled residents, that the facility did not establish and maintain an infection prevention and control program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable diseases and infections. Specifically, when food was served in the hallways during the lunch hour, it was not covered as it was transported down the hallway between rooms in accordance with safe food handling practices. Resident identifier: 34, 36.
- D Implement a program that monitors antibiotic use.
Inspectors wroteBased on interview and record review it was determined, for 1 of 32 sampled residents, that the facility did not ensure the antibiotic stewardship program included antibiotic use protocols and a system to monitor antibiotic use. Specifically, a resident was prescribed an antibiotic to treat an infection that was not susceptible to the prescribed antibiotic. Resident identifier: 25.
- D Develop and implement policies and procedures for flu and pneumonia vaccinations.
Inspectors wroteBased on interview and record review it was determined, for 2 out 5 residents sampled, that the facility did not ensure that the influenza and pneumococcal immunizations were offered to each resident unless medically contraindicated or the resident refused; and that each resident or the resident's representative received education regarding the benefits and potential side effects of the immunization. Specifically, a resident did not have any documented administration or declination of the pneumococcal vaccination, and a resident consented to the influenza and pneumococcal vaccinations but no documentation was found of the vaccine administration. Resident identifier: 9 and 35.
November 30, 2023Standard inspection, Complaint inspection · 7 citations
- G Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview, and record review, it was determined, the facility failed to ensure that the resident environment remained as free of accident hazards as was possible and each resident received adequate supervision and assistance devices to prevent accidents. Specifically, for 1 out of 16 sampled residents, a resident tripped over a cord placed on the ground by a Certified Nursing Assistant (CNA) and suffered a patella fracture and a subarachnoid hemorrhage. Resident identifier: 21.
- F Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Inspectors wroteBased on interview and record review, the facility did not use the services of a registered nurse for at least 8 consecutive hours a day, 7 days a week. Specifically, the facility did not always have a registered nurse at least 8 consecutive hours on certain weekends. Findings Include: 1. The facility's staffing data report from 4/1/23 to 6/30/23 was reviewed. The report documented No RN [registered nurse] hours as an area of concern, indicating that there were four or more days within the quarter with no RN hours. The facility's staffing schedules from August 2023 to November 2023 were reviewed. -There was no RN scheduled on 8/12/23. -There was no RN scheduled on 8/13/23. - There was no RN scheduled on 8/27/23. - There was no RN scheduled on 10/14/23. - There was no RN scheduled on 10/15/23. - There was no RN scheduled on 10/28/23. - There was no RN scheduled on 10/29/23. [...]
- E Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on interview and record review, it was determined that for 1 out of 16 sampled residents, that the facility did not ensure that residents were free from abuse. Specifically, a Certified Nursing Assistant verbally and physically abused a resident during cares. Resident identifier: 13.
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation and interview, the facility did not label all drugs and biologicals used in the facility in accordance with currently accepted professional principles and included appropriate accessory instructions and the expiration date when applicable. Specifically, narcotics were repackaged into the narcotic medication cards.
- E Develop and implement policies and procedures for flu and pneumonia vaccinations.
Inspectors wroteBased on interview and record review, it was determined, the facility did not ensure that each resident's medical record included documentation that indicated that the resident or resident's representative was provided education regarding the benefits and potential side effects of the influenza and pneumococcal immunizations; and that the resident either received the influenza and pneumococcal immunizations or did not receive the influenza and pneumococcal immunizations due to medical contraindications or refusal. Specifically, for 2 out of 5 sampled residents, residents did not have influenza and pneumococcal immunization documentation in their medical records and no documentation could be found that they were offered, received or declined the vaccine. Resident identifier: 3 and 18.
- D Ensure that residents are free from significant medication errors.
Inspectors wroteBased on interview and record review, it was determined for 1 of 16 sampled residents, that the facility did not ensure that the residents were free of significant medication errors. Specifically, a resident was given the incorrect Oxycodone dosage for 14 days. Resident identifier: 136. Findings Include: 1. Resident 136 was initially admitted to the facility on [DATE] and again on 11/6/23 with diagnoses which included fracture of neck of left femur, mild cognitive impairment, thrombocytopenia, age-related osteoporosis, cirrhosis of liver, splenomegaly, anemia, emphysema, acute and chronic respiratory failure with hypoxia, abdominal pain, history of falling, repeated falls, psychoactive substance abuse, bradycardia, history nicotine dependence, abdominal aortic aneurysm, essential hypertension, and chronic kidney disease. On 11/28/23 Resident 136's medical record was reviewed. [...]
- D Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Inspectors wroteBased on interview and record review it was determined, for 1 out of 5 sampled residents, that the facility did not ensure that each resident was offered the SARS-CoV-2 (COVID-19) immunization and that the medical record included documentation that the resident either received the immunization or did not due to medical contraindication or refusal. Specifically, a resident did not have the COVID-19 immunization documentation in the medical record and no documentation could be found that they were offered, received or declined the vaccine. Resident identifier: 136.
February 16, 2022Standard inspection · 7 citations
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation and interview it was determined that the facility did not store, prepare, distribute and serve food in accordance with professional standards for food service safety. Specifically, there were outdated items in the refrigerator, soiled areas in the kitchen and cracked tiles throughout the kitchen on the floor.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observation, interview, and record review it was determined, for 1 of 20 sample residents, that the facility did not develop and implement a comprehensive person-centered care plan for each resident, consistent with the resident rights, that included measurable objectives and timeframe's to meet a resident's medical, nursing, mental and psychosocial needs that were identified in the comprehensive assessment. Specifically, a resident with falls did not have an updated care plan for fall interventions and unavoidable weight loss without care plan interventions. Resident identifier: 1.
- D Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Inspectors wroteBased on interview and record review it was determined, for 1 of 20 sample residents, based on the comprehensive assessment the facility must provide care and services for bathing. Specifically, a resident was not bathed. Resident identifier: 23.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on interview and record review it was determined, for 1 of 20 sample residents, that the facility did not provide the necessary services to maintain good grooming and personal hygiene. Specifically, a resident did not receive showers according to their schedule for showers. Resident identifier: 25.
- D Provide activities to meet all resident's needs.
Inspectors wroteBased on observation, interview and record review it was determined, for 2 of 20 sample residents, that the facility did not provide, based on the comprehensive assessment and care plan and the preferences of each resident, an ongoing program to support residents in their choice of activities, both facility-sponsored group and individual activities and independent activities, designed to meet the interests of and support the physical, mental, and psychosocial well-being of each resident, encouraging both independence and interaction in the community. Specifically, residents in the memory care unit were not provided scheduled activities. Resident identifiers: 1 and 9.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on interview and record review it was determined, for 1 of 20 sample residents, that the facility did not ensure that the resident environment remained as free of accident hazards as was possible; and each resident received adequate supervision and assistance devices to prevent accidents. Specifically, a resident sustained multiple falls without appropriate, timely, and adequate interventions. Resident identifier: 1.
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on observation, interview and record review it was determined, for 1 of 20 sample residents, that the facility did not ensure a resident maintain acceptable parameters of nutritional status, such as usual body weight or desirable body weight range, unless the resident's clinical condition demonstrated that this was not possible. Specifically, a resident lost weight and no nutritional interventions were implemented. Resident identifier: 1.
Fire safety inspections
3 fire safety citations on file: 2 on August 20, 2025, 1 on November 30, 2023.
Every fire safety citation3 citations
- E Develop and maintain an Emergency Preparedness Program (EP).
- E Conduct testing and exercise requirements.
- D Conduct testing and exercise requirements.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| August 20, 2025 | Fine | $118,294 |
| November 30, 2023 | Fine | $7,443 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Utah | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.13 | 4.09 | 3.86 |
| Registered nurses | 0.57 | 1.25 | 0.69 |
| All nursing staff on weekends | 2.77 | 3.58 | 3.42 |
| Nurse aides | 1.93 | ||
| Licensed practical nurses | 0.63 | ||
| Nursing staff turnover (share who left in a year) | 65.1% | 50.7% | 45.8% |
| Registered nurse turnover | 62.5% | 40.6% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.36 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.28 on weekdays and 2.77 on weekends, 16% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 2.71 in April to June 2025 to 3.13 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.13 | 0.57 | 3.28 | 2.77 | 0.0% | 0 of 90 | 37 |
| Oct to Dec 2025 | 3.27 | 0.52 | 3.39 | 2.98 | 0.0% | 1 of 92 | 33 |
| Jul to Sep 2025 | 2.92 | 0.71 | 3.18 | 2.25 | 5.2% | 0 of 92 | 37 |
| Apr to Jun 2025 | 2.71 | 0.59 | 2.94 | 2.12 | 4.7% | 0 of 91 | 42 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Utah, Jan to Mar 2026 | 3.91 | 1.11 | 4.10 | 3.44 | 2.8% | 0.2% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Utah | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 1.8 | 11.3 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 1.8 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 5.9 | 2.5 | 3.2 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 5.5 | 15.1 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 1.9 | 3.9 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 59.1 | 14.2 | 15.4 |
Owners and operators
Legal business name: GUNNISON VALLEY HOSPITAL. CMS links this home to Mission Health Services, a group of 7 nursing homes averaging 3.4 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Bartholomew, Brenda | Corporate officer | Individual | 10/01/2021 | |
| Murray, Brian | Corporate officer | Individual | 04/01/2017 | |
| Mission Health Services | Operational/managerial control | Organization | 04/01/2017 | |
| Ellis, Ashley | Operational/managerial control | Individual | 06/01/2021 | |
| Keele, Eddie | Operational/managerial control | Individual | 04/01/2023 | |
| Taylor, Jacob | Operational/managerial control | Individual | 07/16/2024 | |
| Wootton, Zachary | Operational/managerial control | Individual | 04/01/2024 | |
| Workman, David | Operational/managerial control | Individual | 06/01/2023 | |
| Zimbelman, Michelle | Operational/managerial control | Individual | 04/01/2017 | |
| Mission Health Services | Adp of the SNF | Organization | 06/04/2025 | |
| Ellis, Ashley | Adp of the SNF | Individual | 06/01/2021 | |
| Taylor, Jacob | Adp of the SNF | Individual | 07/16/2024 | |
| Wootton, Zachary | Adp of the SNF | Individual | 04/01/2024 | |
| Workman, David | Adp of the SNF | Individual | 06/01/2023 | |
| Zimbelman, Michelle | Adp of the SNF | Individual | 04/01/2017 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 10 problems in this area, most recently on August 20, 2025: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 7 problems in this area, most recently on August 20, 2025: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
- Who is the administrator and director of nursing, and how long have they been in the job?Inspectors cited 5 problems in this area, most recently on August 20, 2025: "Administer the facility in a manner that enables it to use its resources effectively and efficiently."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 5 problems in this area, most recently on August 20, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.77 hours per resident per day, below the Utah average of 3.58.
Other nursing homes nearby
- Stonehenge of American Fork American Fork, 2.7 mi · 4 of 5 stars · 16 citations
- Monument Healthcare American Fork American Fork, 3.2 mi · 3 of 5 stars · 59 citations
- Cascades at Orchard Park Orem, 4.1 mi · 4 of 5 stars · 25 citations
- Stonehenge of Orem Orem, 4.4 mi · 5 of 5 stars · 2 citations
- Orem Rehabilitation and Nursing Center Orem, 6.7 mi · 3 of 5 stars · 29 citations
- Aspen Ridge of Utah Valley Orem, 7.4 mi · 5 of 5 stars · 11 citations
- Provo Rehabilitation and Nursing Provo, 8.5 mi · 1 of 5 stars · 75 citations
- Pointe Meadows Health and Rehabilitation Lehi, 9.3 mi · 5 of 5 stars · 22 citations
Utah contacts for a concern about a nursing home
These are the official offices in Utah. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Utah Department of Health and Human Services, Division of Licensing and Background Checks, Health Facilities Licensing, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Utah Long Term Care Ombudsman Program, Division of Aging and Adult Services, 801-538-3910. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Utah DLBC Find a Facility (licensing records and compliance history), where Utah publishes its own records on licensed homes.
Common questions
- What is Mission at Alpine Rehabilitation Center's Medicare star rating?
- CMS rates Mission at Alpine Rehabilitation Center 2 out of 5 stars overall, with 1 for health inspections, 2 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Mission at Alpine Rehabilitation Center get at its last inspection?
- 30 health deficiencies at the standard inspection on August 20, 2025. The Utah average is 8.8.
- Has Mission at Alpine Rehabilitation Center been fined?
- Yes. CMS lists 2 fines totaling $125,737 in the last three years.
- Does Mission at Alpine Rehabilitation Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Mission at Alpine Rehabilitation Center?
- CMS lists 15 owners and managers, and links the home to Mission Health Services. Legal business name: GUNNISON VALLEY HOSPITAL.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.