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Polson Health & Rehabilitation Center

9 14th Ave W, Polson, MT 59860 · Lake County · (406) 883-4378

70 certified beds, about 52 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1979

Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
4 of 5
Staffing
4 of 5
Quality measures
3 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 275049 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on November 17, 2025, inspectors cited 1 health deficiency (the Montana average is 11.2, the national average 9.2).

Of 15 health citations since August 2023, 1 was rated as actual harm or immediate jeopardy to residents.

CMS lists 1 fine totaling $17,404 in the last three years; the largest was $17,404, and the latest is dated September 12, 2024.

Nurses and nurse aides worked 3.13 hours per resident per day, against 4.05 across Montana and 3.86 nationally. Registered nurses accounted for 1.00 of those hours.

50.0% of nursing staff left within the year CMS measured (Montana average 54.8%).

CMS links it to Evergreen Healthcare Group, an affiliated group of 43 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 15 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
7D
5E
1F
Potential for minimal harm
0A
0B
1C
November 17, 2025Standard inspection, Complaint inspection · 3 citations
  1. E
    Protect each resident from the wrongful use of the resident's belongings or money.
    F602 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on interview and record review, the facility failed to ensure systems were in place to prevent multiple incidents of misappropriation of a residents' medication for 9 (#s 14, 15, 16, 18, 20, 23, 38, 48, and 52) of 25 sampled residents.
  2. E
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on interview and record review, the facility failed to ensure staff members M and N reported a reasonable suspicion of a crime, related to diversion of medication, in a timely manner to administrative personnel.
  3. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 19, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure the physician was notified of a weight gain greater than 3 pounds in 2 days or 5 pounds in a week for 1 (#22) of 25 sampled residents.
September 12, 2024Standard inspection · 7 citations
  1. G
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
    F742 · Quality of Life and Care · Actual harm, isolated · Corrected (the home has a date of correction) October 14, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide psychiatric services for 1 (#40) of 1 resident with the diagnoses: Borderline Personality Disorder, Generalized Anxiety Disorder, Major Depressive Disorder, Epilepsy, Other Drug Induced Secondary Parkinsonism, as shown in resident #40's EHR.
  2. E
    Honor each resident's preferences, choices, values and beliefs.
    F675 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 14, 2024
    Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to answer call lights timely, for 6 (#s 9, 17, 24, 36, 39, and 202) of 13 sampled residents.
  3. D
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    F578 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 14, 2024
    Inspectors wroteBased on observation, interview, and record review the facility failed to have the advance directive for 1 (#17) of 1 resident located in the Disaster Recovery Binder, easily accessible to staff during an emergency.
  4. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 14, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure a resident's care plan accurately showed the resident's current non-use of interventions for a wheelchair cushion, and for bedside rails, for 1 (#37) of 13 sampled residents.
  5. D
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 14, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide sufficient interventions for 1 (#40) of 2 residents who had severe weight loss. Resident #40 was self-limiting her intake which contributed to the weight loss. This resident had the diagnoses: Borderline Personality Disorder, Generalized Anxiety Disorder, Major Depressive Disorder, Epilepsy, Other Drug Induced Secondary Parkinsonism, as shown in resident #40's EHR and was not consulted with psychiatry.
  6. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 14, 2024
    Inspectors wroteBased on observations, interviews, and record review, the facility failed to follow physician orders to change oxygen tubing for 1 (#34) of 3 sampled residents. This increased the potential for respiratory infection and medical decline.
  7. C
    Post nurse staffing information every day.
    F732 · Nursing and Physician Services · No actual harm, potential for minimal harm, widespread · Corrected (the home has a date of correction) October 14, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure a legible daily nurse staffing posting was placed with the required information, including the census, and that is was posted in an area easily accessible to residents or anyone wishing to view the information. This deficient practice would affect anyone wanting to view the information.
May 20, 2024Complaint inspection · 2 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) June 20, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to have and maintain a sanitary kitchen, staff failed to follow hygienic practices, and failed to take and record temperatures for food storage and for food during meal service. These deficient practices had the potential to affect all residents consuming food from the facility kitchen.
  2. E
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) June 20, 2024
    Inspectors wroteBased on interview and record review, the facility failed to report an injury of unknown origin to the State Survey Agency for 1 (#9) in the required timeframe; and failed to report incident findings to the State Survey Agency within the five-day required time frame, for 5 (#s 1, 5, 8, 10, and 11) of 11 sampled residents.
November 6, 2023Complaint inspection · 1 citation
  1. E
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    F655 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) December 6, 2023
    Inspectors wroteBased on interview and record review, the facility failed to create baseline care plans with the necessary information to safely address the resident's needs, within the 48-hour timeline, for 4 (#s 2, 3, 6, and 8) of 8 sampled residents.
August 30, 2023Standard inspection · 2 citations
  1. D
    Allow residents to self-administer drugs if determined clinically appropriate.
    F554 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 29, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure a resident was safe to self-administer medications, before leaving the medications at bedside, causing an increased risk for medications not being taken as the physician prescribed, for 1 (#15) of 5 sampled residents for self-administration of medications.
  2. D
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 29, 2023
    Inspectors wroteBased on interview and record review, the facility failed to ensure a PRN (as needed) psychotropic medication prescription had a rationale for continuation, and stop date, for 1 (#33) of 5 sampled residents taking psychotropic medications.

Fire safety inspections

13 fire safety citations on file: 3 on November 17, 2025, 4 on September 12, 2024, 6 on August 30, 2023.

Every fire safety citation13 citations
  1. F
    Properly select, install, inspect, or maintain portable fire extinguishes.
    K 355 · November 17, 2025 · Corrected (the home has a date of correction)
  2. E
    Have exits that are accessible at all times.
    K 271 · November 17, 2025 · Corrected (the home has a date of correction)
  3. D
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · November 17, 2025 · Corrected (the home has a date of correction)
  4. E
    Have exits that are accessible at all times.
    K 271 · September 12, 2024 · Corrected (the home has a date of correction)
  5. E
    Meet requirements for the installation and maintenance of electrical systems.
    K 911 · September 12, 2024 · Corrected (the home has a date of correction)
  6. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · September 12, 2024 · Corrected (the home has a date of correction)
  7. D
    Install corridor and hallway doors that block smoke.
    K 363 · September 12, 2024 · Corrected (the home has a date of correction)
  8. F
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · August 30, 2023 · Corrected (the home has a date of correction)
  9. E
    Have exits that are accessible at all times.
    K 271 · August 30, 2023 · Corrected (the home has a date of correction)
  10. D
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · August 30, 2023 · Corrected (the home has a date of correction)
  11. D
    Install corridor and hallway doors that block smoke.
    K 363 · August 30, 2023 · Corrected (the home has a date of correction)
  12. D
    Provide properly sized and located linen or trash receptacles.
    K 754 · August 30, 2023 · Corrected (the home has a date of correction)
  13. D
    Have proper medical gas storage and administration areas.
    K 923 · August 30, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
September 12, 2024Fine $17,404

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeMontanaUnited States
All nursing staff (RN, LPN and aides)3.134.053.86
Registered nurses1.000.980.69
All nursing staff on weekends2.643.593.42
Nurse aides1.60
Licensed practical nurses0.53
Nursing staff turnover (share who left in a year)50.0%54.8%45.8%
Registered nurse turnover25.0%48.3%42.9%
Administrators who left0

CMS expects 3.16 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.33 on weekdays and 2.64 on weekends, 21% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 2.98 in April to June 2025 to 3.13 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.131.003.332.64 0.0%0 of 9052
Oct to Dec 20253.040.803.182.68 0.0%0 of 9252
Jul to Sep 20252.920.723.082.54 0.0%0 of 9252
Apr to Jun 20252.980.713.122.65 0.0%0 of 9152
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Montana, Jan to Mar 20263.910.894.103.4611.6%0.4% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for Montana

JobMedianMiddle halfEmployed
Montana, all employers
CNAs (nursing assistants)$19.67$18.29 to $22.864,390
LPNs and LVNs$29.91$27.95 to $32.141,620
Registered nurses$41.00$38.56 to $48.4610,950
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For Polson Health & Rehabilitation Center. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

Your job
Employed by
Usual shift
Do you get a shift differential?
Optional questions
Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeMontanaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
25.318.713.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.82.10.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
3.22.91.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
2.14.43.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.01.31.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
22.817.214.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
7.36.34.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
14.920.415.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
19.919.223.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
11.614.512.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.11.41.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.22.21.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Polson Health & Rehabilitation Center's Medicare short-stay residents. On returning residents home or to the community, CMS rates it no different from the national rate (48.0% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

48.0% this home

No different from the national rate

US median of homes 51.5% · Montana: 7 better, 2 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 57 eligible stays.

Potentially preventable readmissions

8.4% this home

No different from the national rate

US median of homes 10.7% · Montana: 0 better, 0 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 70 eligible stays.

Infections that led to a hospital stay

6.4% this home

No different from the national rate

US median of homes 7.1% · Montana: 0 better, 0 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 37 eligible stays.

Self-care and mobility at discharge

28.6% this home

Median of homes: Montana58.5% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 21 residents counted.

Falls with major injury

3.2% this home

Median of homes: Montana0.3% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 31 residents counted.

New or worsened pressure ulcers

0.0% this home

Median of homes: Montana2.8% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 31 residents counted.

Medication list given at discharge

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: Montana97.0% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 7 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: POLSON SNF OPERATIONS LLC. CMS links this home to Evergreen Healthcare Group, a group of 43 nursing homes averaging 2.4 stars overall.

NameRoleTypeShareSince
Pacific Northwest 12 Leased Operations Holdings LLCDirect ownership interestOrganization08/31/2023
Polson SNF Operations LLCDirect ownership interestOrganization08/31/2023
Ch Pnw 12 Holdings LLCIndirect ownership interestOrganization08/31/2023
Witzcorp Pnw 12 LLCIndirect ownership interestOrganization08/31/2023
Cheeks, DonaldIndirect ownership interestIndividual08/31/2023
Herzka, YisroelIndirect ownership interestIndividual08/31/2023
Yenowitz, YitzchokIndirect ownership interestIndividual08/31/2023
Cheeks, DonaldManaging control - governing bodyIndividual08/31/2023
Hohn, JamesManaging control - governing bodyIndividual08/31/2023
Spielman, ShimonCorporate officerIndividual08/31/2023
Yenowitz, YitzchokCorporate officerIndividual08/31/2023
Couve Financial Services LLCOperational/managerial controlOrganization08/31/2023
Couve Healthcare Consulting LLCOperational/managerial controlOrganization08/31/2023
Pnw 12 Opco Management LLCOperational/managerial controlOrganization08/31/2023
Pnw 12 SNF Consulting LLCOperational/managerial controlOrganization08/31/2023
Polson SNF Operations LLCOperational/managerial controlOrganization08/31/2023
Cheeks, DonaldOperational/managerial controlIndividual08/31/2023
Ensuncho, JoannOperational/managerial controlIndividual08/31/2023
Spielman, ShimonOperational/managerial controlIndividual08/31/2023
Wright, ThomasOperational/managerial controlIndividual08/31/2023
Yenowitz, YitzchokOperational/managerial controlIndividual08/31/2023
Couve Financial Services LLCAdp of the SNFOrganization04/09/2025
Couve Healthcare Consulting LLCAdp of the SNFOrganization04/10/2025
Pnw 12 Opco Management LLCAdp of the SNFOrganization04/10/2025
Pnw 12 SNF Consulting LLCAdp of the SNFOrganization04/10/2025
Polson SNF Operations LLCAdp of the SNFOrganization05/20/2025
Cheeks, DonaldAdp of the SNFIndividual08/31/2023
Ensuncho, JoannAdp of the SNFIndividual08/31/2023
Hohn, JamesAdp of the SNFIndividual08/31/2023
Spielman, ShimonAdp of the SNFIndividual08/31/2023
Wright, ThomasAdp of the SNFIndividual08/31/2023
Yenowitz, YitzchokAdp of the SNFIndividual08/31/2023

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 4 problems in this area, most recently on September 12, 2024: "Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder."
  2. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 3 problems in this area, most recently on November 17, 2025: "Protect each resident from the wrongful use of the resident's belongings or money."
  3. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 3 problems in this area, most recently on November 17, 2025: "Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident."
  4. When is the care plan meeting, and can family attend it?Inspectors cited 2 problems in this area, most recently on September 12, 2024: "Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.64 hours per resident per day, below the Montana average of 3.59.

Other nursing homes nearby

Montana contacts for a concern about a nursing home

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Common questions

What is Polson Health & Rehabilitation Center's Medicare star rating?
CMS rates Polson Health & Rehabilitation Center 4 out of 5 stars overall, with 4 for health inspections, 4 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Polson Health & Rehabilitation Center get at its last inspection?
1 health deficiency at the standard inspection on November 17, 2025. The Montana average is 11.2.
Has Polson Health & Rehabilitation Center been fined?
Yes. CMS lists 1 fine totaling $17,404 in the last three years.
Does Polson Health & Rehabilitation Center accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Polson Health & Rehabilitation Center?
CMS lists 32 owners and managers, and links the home to Evergreen Healthcare Group. Legal business name: POLSON SNF OPERATIONS LLC.

Sources

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