Radford Health and Rehab Center
700 Randolph Street, Radford, VA 24141 · Radford City County · (540) 633-6533
90 certified beds, about 87 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 2001
Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
3 of 5
Staffing
2 of 5
Quality measures
5 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 495355 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on February 6, 2025, inspectors cited 17 health deficiencies (the Virginia average is 14.3, the national average 9.2).
Of 27 health citations since August 2019, 1 was rated as actual harm or immediate jeopardy to residents.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.51 hours per resident per day, against 3.76 across Virginia and 3.86 nationally. Registered nurses accounted for 0.50 of those hours.
41.6% of nursing staff left within the year CMS measured (Virginia average 48.1%).
CMS links it to Commonwealth Care of Roanoke, an affiliated group of 12 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
708/19
301/22
1702/25
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 27 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
25D
1E
0F
Potential for minimal harm
0A
0B
0C
February 6, 2025Standard inspection · 17 citations
- E Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on staff interviews, clinical record review, and facility document review, the facility staff failed to ensure complete and/or accurate clinical records for five (5) of 29 sampled residents (Resident #13, Resident #46, Resident #67, Resident #79, and Resident #81).
- D Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Inspectors wroteBased on staff interview, record review and facility document review, the facility staff failed to provide a Skilled Nursing Facility Advanced Beneficiary Notice of Non-coverage (SNF ABN) to one of 3 residents sampled for ABN review, resident #49 (R49).
- D Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Inspectors wroteBased on staff interview, employee record review, and facility document review, the facility staff failed to implement their policy regarding new hires for 2 of 25 new hires. New hire #3 and New hire #13.
- D Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Inspectors wroteBased on staff interview, clinical record review, and facility document review, the facility staff failed to provide a copy of the notification of reasons for transfer or discharge to the representative of the Office of the State Long-Term Care Ombudsman for one (1) of twenty-nine (29) sampled residents. Resident #67.
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on interviews and clinical record review, the facility staff failed to ensure accurate Minimum Data Set (MDS) assessments for three (3) of 29 sampled residents (Resident #52, Resident #61, and Resident #67).
- D Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Inspectors wroteBased on staff interviews, clinical record review, and facility document review, the facility staff failed to develop and implement a baseline care plan to address specific resident concerns for one (1) of 29 sampled residents (Resident #80).
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observation, interviews, facility document review and clinical record review the facility staff failed to ensure a foley catheter was care planned for 1 of 29 residents in the survey sample, resident #330 (R330).
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on staff interview and clinical record review, the facility staff failed to ensure residents receive treatment and care in accordance with the comprehensive person-centered care plan and medical provider orders for 1 of 29 sampled residents, Resident #65.
- D Assist a resident in gaining access to vision and hearing services.
Inspectors wroteBased on resident interview, staff interview, and clinical record review, the facility staff failed to provide assistance to the resident in making an appointment with an outside provider to address bilateral cataracts for 1 of 29 sampled residents, Resident #29.
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on observation, staff interview, clinical record review, and facility document review, the facility staff failed to ensure a resident who is fed by enteral means receives the appropriate, provider ordered tube feeding formula for 1 of 29 sampled residents, Resident #35.
- D Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Inspectors wroteBased on observation, staff interview, clinical record review, and facility document review, the facility staff failed to ensure a resident who is fed by enteral means receives the appropriate treatment to prevent complications for 1 of 29 sampled residents, Resident #35.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, staff interview, clinical record review, and facility document review, the facility staff failed to provide respiratory care consistent with the comprehensive person-centered care plan and the medical provider orders for 1 of 29 sampled residents, Resident #35.
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wrote2. For resident # 33 (R33), the facility staff failed to ensure the resident received intravenous antibiotics per provider order. R33's diagnoses included but were not limited to; other acute osteomylitis (infection in the bone) of left ankle and foot, Type II diabetes with skin ulcer and chronic obstructive pulmonary disorder. During a review of R33's clinical record a hospital discharge summary with a date of service of 1/21/25 was reviewed. Under the heading Continue taking these medications the discharge summary included, pipercillin-tazobactam in dextrose (iso-osm) premix 4.5 gram/100ml pgbk commonly known as Zosyn 100 ml every 8 (eight) hours by intravenous (IV) route. Continue until end of 1/28/25. The Medication Administration Record (MAR) for January 2025 was reviewed. [...]
- D Ensure each resident’s drug regimen must be free from unnecessary drugs.
Inspectors wroteBased on observation, staff interview, clinical record review, and facility document review, the facility staff failed to ensure each resident's drug regimen was free from unnecessary drugs for 1 of 29 sampled residents, Resident #22.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, staff interviews, resident interview, and clinical record review the facility staff failed to ensure a physician ordered medication was kept under direct observation by the nursing staff until consumed by the resident for 2 of 29 residents in the survey sample (Resident #181 and Resident #22).
- D Provide timely, quality laboratory services/tests to meet the needs of residents.
Inspectors wroteBased on staff interview and clinical record review, the facility staff failed to ensure provider ordered laboratory tests were obtained for 1 of 29 residents, Resident #79.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, staff interview, clinical record review, and facility document review, the facility staff failed to maintain an infection prevention and control program to provide a safe and sanitary environment and help prevent the development and transmission of infections for 1 of 23 current residents (Resident #35) and 1 of 2 nursing care units (Dogwood).
January 13, 2022Standard inspection · 3 citations
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on family interview, staff interview, and clinical record review, the facility staff failed to notify the physician and responsible party of a fall with injury for 1 of 24 residents in the survey sample, Resident #59.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on staff interview and clinical record review, the facility staff failed to ensure the residents receive treatment and care in accordance with professional standards of practice, the comprehensive person-centered care plan for two of 24 residents in the survey sample, Resident #22 and Resident #59. For Resident #22, the facility staff failed to follow the medical provider's order for the administration of Famotidine, a medication used to decrease the amount of acid produced by the stomach; and failed to ensure neurological assessments of Resident #59 were completed every fifteen minutes after a fall on 1/10/22, in which the resident sustained a documented injury of a knot and bruising to the forehead.
- D Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Inspectors wroteBased on staff interview and clinical record review, the facility staff failed to obtain laboratory services as ordered by the medical provider for 1 of 24 residents in the survey sample, Resident #22.
August 8, 2019Standard inspection · 7 citations
- G Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on clinical record review, staff interview, facility document review, and during the course of a complaint investigation, it was determined that the facility staff failed to ensure that 1 of 22 Residents in the survey sample was free of accident hazards, Resident # 24.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on clinical record review, staff interview, and facility document review, it was determined that the facility staff failed to review and revise the comprehensive plan of care for one of 22 Residents in the survey sample, Resident # 67.
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on observation, clinical record review, staff interview, and facility document review, it was determined that the facility staff failed to provide appropriate treatment and services for incontinence care for two of 22 Residents in the survey sample, Resident # 44 and Resident # 63.
- D Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Inspectors wroteBased on clinical record review, staff interview, facility document review, and during the course of a complaint investigation, it was determined that the facility staff failed to appropriately assess for use of bed rails for one of 22 Residents in the survey sample, Resident # 24.
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on observation, staff interview, facility document review, and clinical record review, the facility staff failed to ensure that the established system of records of receipt and disposition of all controlled drugs was maintained by completing controlled substance forms (narcotic sheets) on one (1) of four (4) medication carts.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, staff interview, facility document review, and clinical record review, the facility staff failed to provide cautionary instructions by daing medications when opened and failed to ensure medications were stored in a secure manner in two of four medication carts.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, staff interview, and facility document review, the facility staff failed to maintain hand hygiene procedures by washing hands prior to the beginning of a medication pass on one of 2 units (the Dogwood unit).
Fire safety inspections
8 fire safety citations on file: 2 on February 6, 2025, 6 on January 13, 2022.
Every fire safety citation8 citations
- D Install emergency lighting that can last at least 1 1/2 hours.
- D Ensure that testing and maintenance of electrical equipment is performed.
- F Have properly located and lighted "Exit" signs.
- F Install corridor and hallway doors that block smoke.
- F Have properly installed electrical wiring and gas equipment.
- E Provide properly protected cooking facilities.
- E Inspect, test, and maintain automatic sprinkler systems.
- D Keep aisles, corridors, and exits free of obstruction in case of emergency.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Virginia | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.51 | 3.76 | 3.86 |
| Registered nurses | 0.50 | 0.69 | 0.69 |
| All nursing staff on weekends | 3.15 | 3.29 | 3.42 |
| Nurse aides | 1.88 | ||
| Licensed practical nurses | 1.12 | ||
| Nursing staff turnover (share who left in a year) | 41.6% | 48.1% | 45.8% |
| Registered nurse turnover | 45.5% | 48.2% | 42.9% |
| Administrators who left | 0 |
CMS expects 4.19 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.65 on weekdays and 3.15 on weekends, 14% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.59 in April to June 2025 to 3.51 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.51 | 0.50 | 3.65 | 3.15 | 0.0% | 1 of 90 | 87 |
| Oct to Dec 2025 | 3.41 | 0.55 | 3.58 | 2.97 | 0.0% | 0 of 92 | 87 |
| Jul to Sep 2025 | 3.64 | 0.51 | 3.84 | 3.13 | 0.0% | 0 of 92 | 87 |
| Apr to Jun 2025 | 3.59 | 0.53 | 3.78 | 3.12 | 0.0% | 0 of 91 | 88 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Virginia, Jan to Mar 2026 | 3.58 | 0.56 | 3.76 | 3.12 | 5.7% | 0.2% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
Staff pay at this home
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.
Official wage estimates for Virginia
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Virginia, all employers | |||
| CNAs (nursing assistants) | $20.77 | $17.80 to $22.56 | 40,580 |
| LPNs and LVNs | $31.21 | $28.66 to $35.84 | 15,550 |
| Registered nurses | $45.00 | $38.51 to $49.53 | 77,490 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Virginia | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 6.4 | 14.8 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.4 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 1.6 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 5.2 | 3.6 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.5 | 1.3 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 21.6 | 15.6 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 2.1 | 4.7 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 4.2 | 14.2 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 18.4 | 22.3 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 14.6 | 11.5 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.5 | 1.5 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.0 | 1.5 | 1.8 |
Owners and operators
Legal business name: NRV HEALTH CARE LLC. CMS links this home to Commonwealth Care of Roanoke, a group of 12 nursing homes averaging 3.6 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Bdsheffer LLC | Direct ownership interest | Organization | 01/14/2002 | |
| Dj Petrine LLC | Direct ownership interest | Organization | 08/16/2001 | |
| Goodall, Lury | Direct ownership interest | Individual | 09/21/2001 | |
| Petrine, James | Direct ownership interest | Individual | 08/16/2001 | |
| Sheffer, Brady | Direct ownership interest | Individual | 08/16/2001 | |
| Stallard, Patricia | Direct ownership interest | Individual | 08/16/2001 | |
| Alesantrino, Joe | Corporate officer | Individual | 06/01/2019 | |
| Petrine, Deborah | Corporate officer | Individual | 09/21/2001 | |
| Tucker, David | Corporate officer | Individual | 07/01/2006 | |
| Commonwealth Care of Roanoke Inc | Operational/managerial control | Organization | 06/14/2007 | |
| Asbury, Brittney | Operational/managerial control | Individual | 12/01/2022 | |
| Marquez, Gladys | Operational/managerial control | Individual | 06/01/2017 | |
| Rehnborg, Charles | Operational/managerial control | Individual | 08/01/2010 | |
| Brochero, Alfonso | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 12/03/2025 | |
| Bdsheffer LLC | Adp of the SNF | Organization | 03/14/2003 | |
| Commonwealth Care of Roanoke Inc | Adp of the SNF | Organization | 11/24/2025 | |
| Quality Care Rehab Inc | Adp of the SNF | Organization | 10/01/2024 | |
| Alesantrino, Joe | Adp of the SNF | Individual | 06/01/2019 | |
| Asbury, Brittney | Adp of the SNF | Individual | 12/01/2022 | |
| Huffman, Christi | Adp of the SNF | Individual | 01/01/2020 | |
| McKernan, Timothy | Adp of the SNF | Individual | 12/03/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 9 problems in this area, most recently on February 6, 2025: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
- When is the care plan meeting, and can family attend it?Inspectors cited 5 problems in this area, most recently on February 6, 2025: "Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 5 problems in this area, most recently on February 6, 2025: "Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 3 problems in this area, most recently on February 6, 2025: "Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.15 hours per resident per day, below the Virginia average of 3.29.
Other nursing homes nearby
- Highland Ridge Rehab Center Dublin, 6.4 mi · 1 of 5 stars · 46 citations
- The Wybe and Marietje Kroontje Health Care Center Blacksburg, 9.5 mi · 1 of 5 stars · 22 citations
- Heritage Hall Blacksburg Blacksburg, 9.7 mi · 4 of 5 stars · 22 citations
- Pulaski Hlth & Rehab Cntr Pulaski, 11.3 mi · 4 of 5 stars · 22 citations
- Skyline Nursing & Rehabilitation Floyd, 20.4 mi · 3 of 5 stars · 20 citations
- Heritage Hall-Rich Creek Rich Creek, 22.8 mi · 4 of 5 stars · 20 citations
- Lindside Healthcare Center Lindside, 24.6 mi · 3 of 5 stars · 35 citations
Virginia contacts for a concern about a nursing home
These are the official offices in Virginia. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Virginia Department of Health, Office of Licensure and Certification, Division of Long-Term Care Services, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Virginia Office of the State Long-Term Care Ombudsman, 800-552-5019. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: VDH Nursing Home and ICF/IID Inspections and Surveys, where Virginia publishes its own records on licensed homes.
Common questions
- What is Radford Health and Rehab Center's Medicare star rating?
- CMS rates Radford Health and Rehab Center 4 out of 5 stars overall, with 3 for health inspections, 2 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Radford Health and Rehab Center get at its last inspection?
- 17 health deficiencies at the standard inspection on February 6, 2025. The Virginia average is 14.3.
- Has Radford Health and Rehab Center been fined?
- CMS lists no fines in the last three years.
- Does Radford Health and Rehab Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Radford Health and Rehab Center?
- CMS lists 21 owners and managers, and links the home to Commonwealth Care of Roanoke. Legal business name: NRV HEALTH CARE LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.