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Home / Ohio / Columbus

Riverview

3710 Olentangy River Road, Columbus, OH 43214 · Franklin County · (614) 457-1100

145 certified beds, about 120 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1971

Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
2 of 5
Staffing
3 of 5
Quality measures
5 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 365272 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on May 1, 2025, inspectors cited 9 health deficiencies (the Ohio average is 10.5, the national average 9.2).

Of 33 health citations since July 2019, 2 were rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).

CMS lists 1 fine totaling $168,656 in the last three years; the largest was $168,656, and the latest is dated February 6, 2025.

Nurses and nurse aides worked 3.66 hours per resident per day, against 3.69 across Ohio and 3.86 nationally. Registered nurses accounted for 0.85 of those hours.

41.5% of nursing staff left within the year CMS measured (Ohio average 48.7%).

CMS links it to Optalis Health & Rehabilitation, an affiliated group of 36 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 33 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
1L
Actual harm
1G
0H
0I
Potential for more than minimal harm
25D
6E
0F
Potential for minimal harm
0A
0B
0C
May 1, 2025Standard inspection · 9 citations
  1. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 30, 2025
    Inspectors wroteBased on observation, staff interview, and review of facility policy, the facility failed to ensure that medications were stored securely. This had the potential to affect 74 residents, #1, #2, #3, #4, #7, #8, #10, #12, #13, #14, #15, #17, #20, #25, #28, #29, #32, #33, #34, #36, #37, #40, #41, #42, #43, #44, #45, #50, #51, #52, #58, #61, #62, #76, #77, #78, #79, #84, #85, #86, #88, #89, #90, #92, #93, #94, #95, #102, #103, #104, #107, #110, #112, #116, #117, #120, #121, #122, #138, #175, #178, #179, #180, #226, #227, #229, #231, and #232 The facility also failed to ensure that medications, including three cups containing various types of pills, were stored appropriately. The facility census was 120.
  2. E
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    F804 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 30, 2025
    Inspectors wroteBased on observations, resident interview, staff interview, and review of facility policy, the facility failed to provide food and drink at a palatable, attractive, and at a safe and appetizing temperature. This affected one resident (Resident #75) and had the potential to affect all 65 of the residents on units #2 and #4 except for Resident #68 and Resident #114, who did not eat or drink food from the kitchen. The facility census was 120 residents.
  3. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 30, 2025
    Inspectors wroteBased on observation, staff interview, and policy review the facility failed to distribute and serve food under sanitary conditions. This had the potential to affect all residents residing in the facility who receive food from the kitchen except for residents #68 and #114 who did not eat or drink food from the kitchen. The census was 120.
  4. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 30, 2025
    Inspectors wroteBased on medical record review, staff interview, review of the Electronic Information Dissemination and Collection (EIDC) system, and review of the facility policy, the facility failed to report an injury of unknown origin to the State Survey Agency (SSA). This affected one resident (Resident #7) of two residents reviewed for abuse. The facility census was 120.
  5. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 30, 2025
    Inspectors wroteBased on medical record review, resident interview, staff interview and review of the facility policy, the facility failed to thoroughly investigate an injury of unknown origin. This affected one (#7) of two residents reviewed for abuse. The facility census was 120.
  6. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 30, 2025
    Inspectors wroteBased on record review, staff interview, and policy review the facility failed to ensure residents receive care consistent with professional standards of practice when they failed to timely transcribe a new physician order for a pressure ulcer dressing change for Resident #105. This affected one (Resident #105) of four Residents reviewed for pressure ulcers. The facility census was 120.
  7. D
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    F756 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 30, 2025
    Inspectors wroteBased on record review, interviews, and facility policy review, the facility failed to timely respond to monthly medication regimen reviews (MRR) for two Residents (#51 and #76) out of five residents (#10, #51, #57, #76 and #89) reviewed for unnecessary medications. The facility census was 120.
  8. D
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 30, 2025
    Inspectors wroteBased on record review, interview and policy review, the facility failed to ensure accurate physician order reconciliation was conducted following a hospital admission for one (Resident #82) of two residents reviewed for hospitalizations. The facility census was 120.
  9. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 30, 2025
    Inspectors wroteBased on record review, observation, staff interview, and review of facility policy, the facility failed to ensure hand hygiene was performed prior to medication administration and failed to ensure proper sanitary practices were followed when preparing medications for administration. This failure affected one resident (Resident #82) out of the six residents observed during medication administration. The facility census was 120.
March 10, 2025Complaint inspection · 1 citation
  1. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 11, 2025
    Inspectors wroteBased on medical record review, observation, staff interview, and review of the facility policy, the facility failed to ensure resident dignity was maintained during medication administration. This affected one (Resident #93) of nine residents observed for dining. The facility census was 136 residents.
February 6, 2025Complaint inspection · 2 citations
  1. L
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · Immediate jeopardy to resident health or safety, widespread · found on a complaint visit · Corrected (the home has a date of correction) February 25, 2025
    Inspectors wroteBased on medical record review, review of hospital records, observation, staff interviews, interview with the Local County Health Department (LCHD), interview with the physician, review of a death certificate, review of the facility's Legionella bacteria prevention plan, review of email communications with the LCHD, review of facility policy and procedures, review of the Legionella risk assessment, and review of the Centers for Disease Control and Prevention (CDC) website, the facility failed to follow their water management plan to ensure all shower heads were descaled semi-annually and flushes were completed weekly which resulted in elevated risk levels of Legionella bacteria in the facility's water system and exposure to the residents. [...]
  2. E
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    F804 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) February 25, 2025
    Inspectors wroteBased on observation, review of facility policy, and staff interview, the facility failed to ensure the milk served during meal service remained in a safe and palatable temperature for serving. This had the potential to affect 56 residents (Residents #1, #2, #3, #5, #6, #8, #9, #10, #12, #13, #14, #15, #18, #19, #20, #21, #22, #23, #25, #27, #28, #32, #34, #35, #36, #37, #40, #41, #42, #43, #47, #48, #49, #51, #52, #54, #59, #60, #63, #69, #74, #75, #76, #81, #82, #84, #89, #93, #101, #102, #103, #113, #116, #120, #130 and #238) who regularly consume milk. The facility census was 133.
April 9, 2024Complaint inspection · 1 citation
  1. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 13, 2024
    Inspectors wroteBased on medical record review, resident and staff interview, and review of a self-reported incident, the facility failed to ensure residents received proper assistance with transfers and toileting per the plan of care. This affected one (#1) of three residents reviewed for accidents. The facility census was 132.
March 11, 2024Complaint inspection · 5 citations
  1. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 13, 2024
    Inspectors wroteBased on medical record review, staff interviews, and review of the facility policy, the facility failed to ensure a resident's pressure ulcer was assessed and monitored and the treatment to the pressure ulcer was administered as physician ordered. This affected one (Resident #100) of three residents reviewed for pressure ulcer care.
  2. D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 13, 2024
    Inspectors wroteBased on record review, resident and staff interview, and review of the facility policy, the facility failed to ensure a resident received the physician ordered catheter care. This affected one (Resident #200) of two residents reviewed for urinary catheter care. The facility census was 135.
  3. D
    Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
    F691 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 13, 2024
    Inspectors wroteBased on record review, resident and staff interview, and review of the facility policy, the facility failed to ensure residents received the physician ordered care of their ostomy. This affected one (Resident #200) of two residents reviewed for ostomy care. The facility census was 135.
  4. D
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    F694 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 13, 2024
    Inspectors wroteBased on record review, resident and staff interview, observation, and review of the facility policy, the facility failed to ensure residents received care and services for their intravenous catheter (IV). This affected one (Resident #200) of two residents reviewed for IV care. The facility census was 135.
  5. D
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 13, 2024
    Inspectors wroteBased on record review, resident interview, staff interview, and review of the facility policy, the facility failed to ensure residents were free from significant medication errors. This affected one (Resident #200) of one resident reviewed for significant medication errors. The facility census was 135.
February 8, 2024Complaint inspection · 2 citations
  1. G
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 13, 2024
    Inspectors wroteBased on observation, record review, staff interviews, review of wound notes, and facility policy review, the facility failed to accurately assess, timely notify the physician of an identified pressure area, and implement interventions to prevent a middle lumbar pressure ulcer from worsening for Resident #16. Additionally, the facility failed to comprehensively assess, notify the physician, and implement a treatment plan timely for Resident #9 and Resident #67 who were admitted to the facility with pressure ulcers/injuries. Actual Harm occurred on 10/22/23 when Resident #16, who required extensive assistance from two staff and was incontinent, had a middle lumbar wound that was not accurately assessed as a Stage II (Partial thickness loss of dermis presenting as a shallow open ulcer with a red-pink wound bed, without slough or bruising. [...]
  2. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 13, 2024
    Inspectors wroteBased on observation, record review, interview and facility policy review, the facility failed to ensure two residents (#9 and #67), who were dependent on staff for personal hygiene was shaved. This affected two (Resident #9 and #67) of three residents reviewed for personal hygiene. The facility census was 130. Findings Include: 1. Review of the medical record for Resident #67 revealed an initial admission date of 03/27/23 with the latest readmission of 01/20/24 with the diagnoses including metabolic encephalopathy, pseudomonas, sepsis due to pseudomonas, acute and chronic respiratory failure, hydronephrosis, chronic obstructive pulmonary disease (COPD), paraplegia, neuromuscular dysfunction of bladder, paralytic syndromes, spinal stenosis of cervical region, hypertension, insomnia, benign prostatic hyperplasia, depression, chronic pain syndrome and neurogenic bowel. [...]
September 7, 2023Complaint inspection · 1 citation
  1. D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 29, 2023
    Inspectors wroteBased on medical record review, observations, staff interview and policy review the facility failed to ensure bladder incontinence care was provided correctly. This affected one (#101) of two residents observed for incontinence care. The facility identified there were 73 residents who were incontinent and required assistance. The facility census was 128.
May 19, 2022Standard inspection · 2 citations
  1. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 20, 2022
    Inspectors wroteBased on observation, record review, facility policy and procedure review and interview the facility failed to ensure Resident #4 and Resident #60, who required staff assistance with activities of daily living care received adequate and timely assistance with nail care to promote proper hygiene. This affected two residents (#4 and #60) of four residents reviewed for activities of daily living (ADL). Findings Include: 1. Review of Resident #4's medical record revealed an initial admission date of 06/22/21 with the latest readmission of 01/28/22 and diagnoses including cerebrovascular accident (CVA) with left sided weakness, dysphasia, chronic obstructive pulmonary disease (COPD), diabetes mellitus, bipolar disorder, borderline personality disorder, viral hepatitis B, gastrostomy, anemia, major depressive disorder, insomnia, liver disease, alcohol dependence, hypertension and emphysema. [...]
  2. D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 20, 2022
    Inspectors wroteBased on observation, record review, facility policy and procedure review and interview the facility failed to ensure Resident #8's suprapubic urinary catheter collection bag was placed properly to prevent infection and promote proper flow/drainage of urine. This affected one resident (#8) of one resident reviewed for urinary catheters. The facility identified four residents with indwelling urinary catheters. Findings Include: Review of Resident #8's medical record revealed an initial admission date of 08/29/19 with the latest readmission of 07/26/21 and diagnoses including acquired absence of left leg above the knee, chronic kidney disease, hydronephrosis, diabetes mellitus, anemia, hyperlipidemia, disorders of the bladder, urogenital implants, hypertension, gastroesophageal reflux disease, insomnia, systemic lupus, obstructive and reflux uropathy and dysphasia. [...]
July 18, 2019Standard inspection · 10 citations
  1. E
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    F803 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 16, 2019
    Inspectors wroteBased observation, staff interview, and menu review the facility failed to follow the menu for residents who received a consistent carbohydrate diet, and renal diet. This had the potential to affected 23 (#5, #16, #29, #34, #40, #43, #50, #53, #56, #57, #60, #76, #82, #85, #89, #91, #97, #100, #409, #412, #414, #419, and #425) out of 116 residents residing in the facility and who receive consistent carbohydrate diets and/or renal diets Facility census was 116.
  2. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 16, 2019
    Inspectors wroteBased on observation and staff interview, the facility failed to ensure pans were stored dry. This had the potential to affect 111 of the 116 residents residing in the facility, all except Resident #18, #22, #87, #89, and #416 who were identified as not received meals from the facility kitchen. Facility census was 116.
  3. D
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    F561 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 16, 2019
    Inspectors wroteBased on observation, staff and resident resident interview, and medical record review, the facility failed to honor resident's food choices. This affected two (#60 and #82) of six sampled residents reviewed for food concerns. Facility census was 116.
  4. D
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    F578 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 16, 2019
    Inspectors wroteBased on medical record review, resident and staff interview and facility policy, the facility failed to maintain signed physician orders for an advance directive. This affected one (#412) out of 24 residents reviewed for advanced directives. Facility census was 116.
  5. D
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 16, 2019
    Inspectors wroteBased on observations, resident and staff interviews and review of facility policy, the facility failed to maintain resident rooms and equipment in a clean and homelike manner. This affected two (#412 and #71) out of 24 residents reviewed for a clean and homelike environment. Facility census was 116.
  6. D
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    F644 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 16, 2019
    Inspectors wroteBased on medical record review, staff interview and policy review, the facility failed to incorporate recommendations from the pre-admission screening and resident review (PASRR) II into the care plan and submit a re-determination once the initial level II PASRR expired. This affected one (#28) of 24 residents reviewed for PASRR's. The census was 116.
  7. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 16, 2019
    Inspectors wroteBased on medical record review, observations, staff and family interview, the facility failed to assist a resident who was dependent on care with their personal hygiene needs. This affected one (#87) out of 24 residents reviewed for ADL care. Facility census was 116.
  8. D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 16, 2019
    Inspectors wroteBased on medical record and resident and staff interview, the facility failed to ensure a resident who was incontinent received care and treatment to restore as much continence as possible. This affected one (#84) out of three sampled residents reviewed for continence. Facility census was 116.
  9. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 16, 2019
    Inspectors wroteBased on medical record review, observation, staff interview and policy review, the facility failed to ensure residents with respiratory care needs were given adequate care when they failed to change oxygen tubing weekly. This affected one (#78) out of one resident reviewed for oxygen usage. The facility census was 116.
  10. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 16, 2019
    Inspectors wroteBased on observation, staff interview, and review of facility policy, the facility failed to keep a treatment cart on 100 hall locked. This affected one (#87) of 24 residents who were reviewed for ensuring all biologicals were kept in locked compartments. The census was 116.

Fire safety inspections

11 fire safety citations on file: 7 on May 1, 2025, 1 on May 19, 2022, 3 on July 18, 2019.

Every fire safety citation11 citations
  1. F
    Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
    K 342 · May 1, 2025 · Corrected (the home has a date of correction)
  2. F
    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    K 741 · May 1, 2025 · Corrected (the home has a date of correction)
  3. E
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · May 1, 2025 · Corrected (the home has a date of correction)
  4. E
    Install an approved automatic sprinkler system.
    K 351 · May 1, 2025 · Corrected (the home has a date of correction)
  5. E
    Install corridor and hallway doors that block smoke.
    K 363 · May 1, 2025 · Corrected (the home has a date of correction)
  6. E
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · May 1, 2025 · Corrected (the home has a date of correction)
  7. D
    Ensure proper usage of power strips and extension cords.
    K 920 · May 1, 2025 · Corrected (the home has a date of correction)
  8. E
    Install an approved automatic sprinkler system.
    K 351 · May 19, 2022 · Corrected (the home has a date of correction)
  9. F
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · July 18, 2019 · Corrected (the home has a date of correction)
  10. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · July 18, 2019 · Corrected (the home has a date of correction)
  11. F
    Have simulated fire drills held at unexpected times.
    K 712 · July 18, 2019 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
February 6, 2025Fine $168,656
February 8, 2024Payment Denial 36 days from March 8, 2024

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeOhioUnited States
All nursing staff (RN, LPN and aides)3.663.693.86
Registered nurses0.850.640.69
All nursing staff on weekends3.393.283.42
Nurse aides2.14
Licensed practical nurses0.67
Nursing staff turnover (share who left in a year)41.5%48.7%45.8%
Registered nurse turnover50.0%43.9%42.9%
Administrators who left0

CMS expects 4.30 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.77 on weekdays and 3.39 on weekends, 10% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 1.9% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.78 in April to June 2025 to 3.66 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.660.853.773.39 1.9%0 of 90120
Oct to Dec 20253.940.824.093.57 5.2%0 of 92123
Jul to Sep 20253.820.833.973.42 8.8%0 of 92126
Apr to Jun 20253.780.943.943.37 12.2%0 of 91126
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Ohio, Jan to Mar 20263.640.603.803.244.6%0.4% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.

Official wage estimates for Ohio

JobMedianMiddle halfEmployed
Ohio, all employers
CNAs (nursing assistants)$18.76$17.93 to $21.4463,280
LPNs and LVNs$29.78$27.34 to $31.6839,900
Registered nurses$39.67$38.08 to $47.61143,730
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeOhioUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
3.65.313.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.00.20.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.30.51.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
0.53.23.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.31.21.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
3.06.114.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
4.43.44.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
8.48.815.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
28.324.923.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
13.412.912.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.81.71.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.31.81.8

Owners and operators

Legal business name: WHETSTONE CARE CENTER, LLC. CMS links this home to Optalis Health & Rehabilitation, a group of 36 nursing homes averaging 2.4 stars overall.

NameRoleTypeShareSince
Om Holdco 2 LLC5% or greater direct ownership interestOrganization100%06/01/2022
Charles Franklin LLC5% or greater indirect ownership interestOrganization06/01/2022
Charles Westland LLC5% or greater indirect ownership interestOrganization06/01/2022
Hemant Shah 2018 Irrevocable Trust5% or greater indirect ownership interestOrganization06/01/2022
Optalis LP Investors 2 LLC5% or greater indirect ownership interestOrganization06/01/2022
Snw LLC5% or greater indirect ownership interestOrganization06/01/2022
Optum Management Solutions. IncIndirect ownership interestOrganization06/01/2022
Zimmerman, AdamOperational/managerial controlIndividual01/28/2026
Charles Franklin LLCAdp of the SNFOrganization06/01/2022
Charles Westland LLCAdp of the SNFOrganization06/01/2022
Cliftonlarsonallen LLPAdp of the SNFOrganization01/01/2025
Forbright BankAdp of the SNFOrganization02/16/2026
Hemant Shah 2018 Irrevocable TrustAdp of the SNFOrganization06/01/2022
Om Holdco 2 LLCAdp of the SNFOrganization06/01/2022
Optalis LP Investors 2 LLCAdp of the SNFOrganization06/01/2022
Paar 108 LLCAdp of the SNFOrganization06/01/2022
Pinal R. Patel 2017 Irrevocable Trust F/B/O Aarna R. PatelAdp of the SNFOrganization06/01/2022
Pinal R. Patel 2017 Irrevocable Trust F/B/O Ansh R. PatelAdp of the SNFOrganization06/01/2022
Pinal R. Patel 2020 Irrevocable Family Trust Uad 10-6-2020Adp of the SNFOrganization06/01/2022
Rajan G Patel 2020 Irr Fam Tr Uad 12-3-2020Adp of the SNFOrganization06/01/2022
Schlaupitz MadhavanAdp of the SNFOrganization01/01/2025
Snw LLCAdp of the SNFOrganization06/01/2022
Ratnarajah, GokulanAdp of the SNFIndividual01/28/2026
Zimmerman, AdamAdp of the SNFIndividual05/08/2026

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 14 problems in this area, most recently on May 1, 2025: "Provide appropriate pressure ulcer care and prevent new ulcers from developing."
  2. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 5 problems in this area, most recently on May 1, 2025: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
  3. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 5 problems in this area, most recently on May 1, 2025: "Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature."
  4. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 4 problems in this area, most recently on March 10, 2025: "Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights."

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Common questions

What is Riverview's Medicare star rating?
CMS rates Riverview 3 out of 5 stars overall, with 2 for health inspections, 3 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Riverview get at its last inspection?
9 health deficiencies at the standard inspection on May 1, 2025. The Ohio average is 10.5.
Has Riverview been fined?
Yes. CMS lists 1 fine totaling $168,656 in the last three years.
Does Riverview accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Riverview?
CMS lists 24 owners and managers, and links the home to Optalis Health & Rehabilitation. Legal business name: WHETSTONE CARE CENTER, LLC.

Sources

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