Home / New Hampshire / Exeter
Riverwoods at Exeter
6 White Oak Drive, Exeter, NH 03833 · Rockingham County · (603) 772-4700
8 certified beds, about 3 residents a day · Non profit - Corporation · Medicare since 1995
CMS Care Compare ratings, data as of September 1, 2026 · CCN 305049 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on March 18, 2026, inspectors cited 1 health deficiency (the New Hampshire average is 4, the national average 9.2).
None of its 4 health citations since March 2024 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 4 health citations on file.
March 18, 2026Standard inspection · 1 citation
- F Provide and implement an infection prevention and control program.
Inspectors wroteBased on interview, and record review, the facility failed to implement water management control measures, potentially exposing a census of 3 residents to waterborne pathogens.
March 6, 2025Standard inspection · 2 citations
- D Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation and interview, it was determined that the facility failed to ensure that equipment used to prepare food was properly cleaned in the main kitchen.
- C Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Inspectors wroteBased on record review, it was determined that the facility failed to submit complete and accurate data for Payroll Based Journal for Fiscal Year Quarter 4 (July 1, 2024 - September 30, 2024).
March 28, 2024Standard inspection · 1 citation
- D Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, and policy review, it was determined that the facility failed to store food in accordance with professional standards.
Fire safety inspections
11 fire safety citations on file: 1 on March 18, 2026, 4 on March 6, 2025, 6 on March 28, 2024.
Every fire safety citation11 citations
- F Have simulated fire drills held at unexpected times.
- F Inspect, test, and maintain automatic sprinkler systems.
- E Have simulated fire drills held at unexpected times.
- D Provide properly protected cooking facilities.
- C Have generator or other power source capable of supplying service within 10 seconds.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Have simulated fire drills held at unexpected times.
- D Provide properly protected cooking facilities.
- D To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- C Install emergency lighting that can last at least 1 1/2 hours.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | New Hampshire | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | not reported | 3.90 | 3.86 |
| Registered nurses | not reported | 0.78 | 0.69 |
| All nursing staff on weekends | not reported | 3.47 | 3.42 |
| Nurse aides | not reported | ||
| Licensed practical nurses | not reported | ||
| Nursing staff turnover (share who left in a year) | not reported | 44.1% | 45.8% |
| Registered nurse turnover | not reported | 40.9% | 42.9% |
| Administrators who left | not reported |
CMS note on this home's staffing data: This facility submitted data that did not meet the criteria required to calculate a staffing measure.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In October to December 2025, nursing staff hours per resident were 12.18 on weekdays and 9.11 on weekends, 25% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 5.1% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 7.51 in April to June 2025 to 11.29 in October to December 2025.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Oct to Dec 2025 | 11.29 | 4.84 | 12.18 | 9.11 | 5.1% | 0 of 92 | 5 |
| Jul to Sep 2025 | 7.41 | 1.20 | 7.83 | 6.38 | 12.6% | 2 of 92 | 16 |
| Apr to Jun 2025 | 7.51 | 1.10 | 7.78 | 6.85 | 1.5% | 4 of 91 | 16 |
| United States, Oct to Dec 2025 | 3.76 | 0.62 | 3.93 | 3.34 | 5.3% | 0.5% of days | |
| New Hampshire, Oct to Dec 2025 | 3.85 | 0.73 | 4.01 | 3.45 | 13.7% | 1.3% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | New Hampshire | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 8.7 | 22.7 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 1.1 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 2.1 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 0.0 | 4.4 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 1.3 | 1.6 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 6.3 | 4.2 | 4.6 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 28.1 | 22.3 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 36.6 | 13.4 | 12.0 |
Owners and operators
Legal business name: THE RIVERWOODS COMPANY AT EXETER NEW HAMPSHIRE.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Vogel, Justine | W-2 managing employee | Individual | 06/01/2007 | |
| Riddell, Deborah | Corporate director | Individual | 06/01/2017 | |
| Brownell, David | Corporate officer | Individual | 06/01/2020 | |
| Chartrand, Daniel | Corporate officer | Individual | 06/01/2020 | |
| Desjardins, Susan | Corporate officer | Individual | 06/01/2020 | |
| Goyette, Kevin | Corporate officer | Individual | 01/01/2007 | |
| Hickory, J Michael | Corporate officer | Individual | 06/01/2020 | |
| Maccraken Donnelly, Sarah | Corporate officer | Individual | 06/01/2020 | |
| Prue, Patricia | Corporate officer | Individual | 05/01/2022 | |
| Stafford, William | Corporate officer | Individual | 06/01/2020 | |
| Towers, Cathy | Corporate officer | Individual | 06/01/2016 | |
| Ulfelder, Howard | Corporate officer | Individual | 06/01/2016 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on March 6, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 1 problem in this area, most recently on March 18, 2026: "Provide and implement an infection prevention and control program."
- Who is the administrator and director of nursing, and how long have they been in the job?Inspectors cited 1 problem in this area, most recently on March 6, 2025: "Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data."
Other nursing homes nearby
- Exeter Center Exeter, 3.7 mi · 3 of 5 stars · 12 citations
- Rockingham County Nursing Home Brentwood, 4.3 mi · 4 of 5 stars · 4 citations
- Colonial Poplin Nursing Home Fremont, 7.3 mi · 4 of 5 stars · 2 citations
- Oceanside Skilled Nursing and Rehabilitation Hampton, 8 mi · 1 of 5 stars · 17 citations
- Mill Town Health and Rehabilitation Amesbury, 8.3 mi · 1 of 5 stars · 61 citations
- Maplewood Center Amesbury, 8.9 mi · 1 of 5 stars · 61 citations
- Webster at Rye Rye, 10.5 mi · 4 of 5 stars · 8 citations
- Adviniacare Newburyport Newburyport, 11.7 mi · 2 of 5 stars · 67 citations
Common questions
- What is Riverwoods at Exeter's Medicare star rating?
- CMS rates Riverwoods at Exeter 5 out of 5 stars overall, with 4 for health inspections, no for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Riverwoods at Exeter get at its last inspection?
- 1 health deficiency at the standard inspection on March 18, 2026. The New Hampshire average is 4.
- Has Riverwoods at Exeter been fined?
- CMS lists no fines in the last three years.
- Does Riverwoods at Exeter accept Medicaid?
- CMS lists it as "Medicare", so it is not certified for Medicaid.
- Who owns Riverwoods at Exeter?
- CMS lists 12 owners and managers. Legal business name: THE RIVERWOODS COMPANY AT EXETER NEW HAMPSHIRE.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.