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Seneca Hill Manor Inc

20 Manor Drive, Oswego, NY 13126 · Oswego County · (315) 349-5300

120 certified beds, about 108 residents a day · Non profit - Other · Medicare and Medicaid since 1999

Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
4 of 5
Staffing
4 of 5
Quality measures
4 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 335815 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on October 9, 2024, inspectors cited 2 health deficiencies (the New York average is 8.1, the national average 9.2).

None of its 10 health citations since January 2020 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.52 hours per resident per day, against 3.63 across New York and 3.86 nationally. Registered nurses accounted for 0.60 of those hours.

40.6% of nursing staff left within the year CMS measured (New York average 40.3%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 10 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
10D
0E
0F
Potential for minimal harm
0A
0B
0C
April 14, 2026Complaint inspection · 1 citation
  1. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 4, 2026
    Inspectors wroteBased on record review and interviews, the facility failed to report timely, verbal and physical abuse for one (1) of three (3) residents (Residents #1) reviewed, resulting in the alleged perpetrator having continued access to residents. Specifically, on 04/02/2026 at approximately 5:30 PM, Certified Nurse Aide #2 alleged they witnessed Certified Nurse Aide #1 handling and speaking to Resident #1 roughly during care. On 04/02/2026, Certified Nurse Aide #1 continued to have access to residents and worked until the end of their shift at 10:00 PM. Certified Nurse Aide #2 did not report the incident until 04/03/2026 at approximately 2:30 PM. Resident #1 was not assessed until 04/03/2026 at approximately 8:00 PM.
October 9, 2024Standard inspection · 2 citations
  1. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 7, 2024
    Inspectors wroteBased on observation, record review, and interviews during the recertification survey conducted 10/3/2024-10/9/2024, the facility did not ensure residents who were unable to carry out activities of daily living received the necessary services to maintain good nutrition, grooming, and personal and oral hygiene for 3 of 4 residents (Residents #25, #53, and #86) reviewed. Specifically, Resident #86 was not provided timely toileting assistance; Resident #53 was not provided nail care, facial hair care, or a weekly shower as planned; and Resident #25 was not provided their offloading boots (used to lessen pressure on the feet) as planned.
  2. D
    Observe each nurse aide's job performance and give regular training.
    F730 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 7, 2024
    Inspectors wroteBased on record review and interviews during the recertification survey conducted 10/3/2024-10/9/2024, the facility did not ensure performance reviews for certified nurse aides were completed at least once every 12 months for 2 of 2 Certified Nurse Aides (Certified Nurse Aides #1 and #2) reviewed. Specifically, Certified Nurse Aides #1 and #2 did not have performance evaluations documented at least once every 12 months.
November 9, 2023Complaint inspection · 2 citations
  1. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 8, 2024
    Inspectors wroteBased on record review and interview during the abbreviated Survey (NY00310806), the facility did not implement a person-centered care plan with measurable objectives, time frames, and appropriate interventions for 1 of 3 residents (Resident #1) reviewed. Specifically, Resident #1 was identified at risk for falls and no fall prevention interventions were included on their care plan. The resident was left unattended in the bathroom and was found on the floor with a minor injury.
  2. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 8, 2024
    Inspectors wroteBased on record review and interview during the abbreviated survey (NY00326356), the facility did not ensure residents received treatment and care in accordance with professional standards of practice for 1 of 3 residents reviewed (Resident #2). Specifically, Resident #2 was admitted to the facility with a cholecystostomy tube (tube that drains fluid from the gallbladder) and there was no documentation: - a treatment was ordered to the cholecystostomy insertion site until the surgical provider ordered one 13 days after admission. - Parameters were specified for cholecystostomy drainage to determine when the medical provider should be notified of inadequate drainage. - The resident was assessed after the cholecystostomy tube was removed to determine if a treatment order was needed at the insertion site. - A plan of care was implemented to monitor the resident after the tube removal.
October 4, 2022Standard inspection · 2 citations
  1. D
    Have a policy regarding use and storage of foods brought to residents by family and other visitors.
    F813 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 21, 2022
    Inspectors wroteBased on observation, interview and record review during the recertification survey conducted 9/29/22-10/4/22, the facility failed to ensure staff were educated on the policy regarding use and storage of foods brought to residents by family and other visitors to ensure safe and sanitary storage, handling, and consumption for 3 of 3 resident units (Units 1, 2, and 3). Specifically, facility staff were not aware of the policy to properly reheat resident food brought from outside the facility and did not have access to an internal probe thermometer to properly measure food temperatures after reheating.
  2. D
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    F883 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 30, 2022
    Inspectors wroteBased on record review and interview during the recertification survey conducted 9/28/22-10/4/22, the facility failed to ensure each resident was offered influenza and pneumococcal immunizations and received education regarding the benefits and potential side effects of the immunizations for 2 of 5 residents (Residents #39 and 16) reviewed. Specifically, there was no documented evidence Resident #39 was offered, declined, or educated on the pneumococcal immunization, or Resident #16 was offered, declined, or educated on the influenza immunization.
January 16, 2020Standard inspection · 3 citations
  1. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 16, 2020
    Inspectors wroteBased on observation, record review and interview during the recertification survey the facility did not ensure each resident is treated with respect and dignity to promote maintenance or enhancement of his or her quality of life for 2 of 2 residents (Residents #83 and #110) reviewed for dignity. Specifically, Residents #83 and #110 were not provided a dignified dining experience.
  2. D
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    F604 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 16, 2020
    Inspectors wroteBased on observation, record review and interview during the recertification survey, the facility did not ensure residents had the right to be free from physical restraints not required to treat the resident's medical symptoms for 1 of 1 resident (Resident #4) reviewed for restraints. Specifically, Resident #4 had a wheelchair seat belt in place without a physician order for a restraint, a current restraint assessment or parameters for use of the seat belt.
  3. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 16, 2020
    Inspectors wroteBased on observation, interview and record review during the recertification survey, the facility did not ensure it established and maintained an infection prevention and control program designed to provide a safe, sanitary and comfortable environment to help prevent the development and transmission of communicable diseases and infections for 5 of 11 residents (Residents #25, 45, 62, 100, and 313) observed for medication administration. Specifically, licensed practical nurses (LPNs) #1 and 2 were observed not performing hand hygiene between Residents #25, 45, 62, 100 and 313 during medication pass observations.

Fire safety inspections

8 fire safety citations on file: 7 on October 9, 2024, 1 on October 4, 2022.

Every fire safety citation8 citations
  1. E
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · October 9, 2024 · Waiver
  2. D
    Use approved construction type or materials.
    K 161 · October 9, 2024 · Corrected (the home has a date of correction)
  3. D
    Provide properly protected cooking facilities.
    K 324 · October 9, 2024 · Corrected (the home has a date of correction)
  4. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · October 9, 2024 · Corrected (the home has a date of correction)
  5. D
    Have elevators that firefighters can control in the event of a fire.
    K 531 · October 9, 2024 · Corrected (the home has a date of correction)
  6. D
    Have restrictions on the use of portable space heaters.
    K 781 · October 9, 2024 · Corrected (the home has a date of correction)
  7. D
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · October 9, 2024 · Corrected (the home has a date of correction)
  8. D
    Install a two-hour-resistant firewall separation.
    K 133 · October 4, 2022 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeNew YorkUnited States
All nursing staff (RN, LPN and aides)3.523.633.86
Registered nurses0.600.710.69
All nursing staff on weekends2.963.183.42
Nurse aides1.97
Licensed practical nurses0.95
Nursing staff turnover (share who left in a year)40.6%40.3%45.8%
Registered nurse turnover26.7%39.8%42.9%
Administrators who left1

CMS expects 3.59 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.75 on weekdays and 2.96 on weekends, 21% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 4.8% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.36 in April to June 2025 to 3.52 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.520.603.752.96 4.8%0 of 90108
Oct to Dec 20253.430.613.662.87 5.8%0 of 92109
Jul to Sep 20253.240.533.442.73 4.4%0 of 92110
Apr to Jun 20253.360.563.572.83 7.6%0 of 91108
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
New York, Jan to Mar 20263.550.683.723.139.8%0.1% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Trains nurse aides: this home runs a state-approved CNA program for its own hires (state list: NYS DOH Nurse Aide Training Programs (nursing homes), as of October 1, 2026). A nursing home cannot charge aides it employs, or has offered a job, for state-approved training (42 CFR 483.152(c)). See Seneca Hill Manor Inc CNA training on CareerFunded, our sister site for career training.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for New York

JobMedianMiddle halfEmployed
New York, all employers
CNAs (nursing assistants)$23.36$21.04 to $24.9987,990
LPNs and LVNs$32.30$29.52 to $37.0039,400
Registered nurses$52.62$45.60 to $62.34205,810
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For Seneca Hill Manor Inc. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

Your job
Employed by
Usual shift
Do you get a shift differential?
Optional questions
Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeNew YorkUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
25.314.113.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.80.50.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
6.11.31.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
4.33.13.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.41.21.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
25.212.514.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
3.16.54.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
10.413.715.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
23.620.623.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
8.79.612.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.21.71.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
0.71.41.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Seneca Hill Manor Inc's Medicare short-stay residents. On returning residents home or to the community, CMS rates it better than the national rate (57.8% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

57.8% this home

Better than the national rate

US median of homes 51.5% · New York: 101 better, 157 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 361 eligible stays.

Potentially preventable readmissions

13.2% this home

No different from the national rate

US median of homes 10.7% · New York: 12 better, 5 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 316 eligible stays.

Infections that led to a hospital stay

6.8% this home

No different from the national rate

US median of homes 7.1% · New York: 7 better, 21 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 198 eligible stays.

Self-care and mobility at discharge

78.3% this home

Median of homes: New York60.6% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 161 residents counted.

Falls with major injury

1.0% this home

Median of homes: New York0.6% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 208 residents counted.

New or worsened pressure ulcers

2.1% this home

Median of homes: New York2.0% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 208 residents counted.

Medication list given at discharge

99.0% this home

Median of homes: New York98.5% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 102 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: SENECA HILL MANOR INC.

NameRoleTypeShareSince
Oswego Health Inc5% or greater direct ownership interestOrganization100%12/10/1997
Backus, MichaelW-2 managing employeeIndividual01/01/2023
Alberts, EdCorporate directorIndividual05/01/2019
Avery, AtomCorporate directorIndividual06/28/2013
Backus, MichaelCorporate directorIndividual07/01/2016
Barnhart, TimothyCorporate directorIndividual07/01/2019
Bozeman, ElizabethCorporate directorIndividual01/01/2022
Clark, WilliamCorporate directorIndividual06/20/2011
Cullinan, PeterCorporate directorIndividual06/20/2011
Dorsey, DanielCorporate directorIndividual07/01/2019
Eggert, MarieCorporate directorIndividual07/01/2018
Furlong, VictoriaCorporate directorIndividual07/01/2016
Sarkar, PalomaCorporate directorIndividual07/01/2022
Tascarella, RonCorporate directorIndividual07/01/2018
Toomey, KatieCorporate directorIndividual07/01/2020
Tull, DuaneCorporate directorIndividual01/01/2020
Vangorder, ScottCorporate directorIndividual06/01/2013
Alberts, EdCorporate officerIndividual07/01/2022
Campbell, EricCorporate officerIndividual09/01/2016
Gagas, AdamCorporate officerIndividual07/01/2013
Holst, EllenCorporate officerIndividual07/01/2016
Slayton, MarkCorporate officerIndividual07/01/2014

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 2 problems in this area, most recently on April 14, 2026: "Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities."
  2. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 2 problems in this area, most recently on October 9, 2024: "Provide care and assistance to perform activities of daily living for any resident who is unable."
  3. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on October 4, 2022: "Develop and implement policies and procedures for flu and pneumonia vaccinations."
  4. How many nurses and aides work each shift, nights and weekends included?Inspectors cited 1 problem in this area, most recently on October 9, 2024: "Observe each nurse aide's job performance and give regular training."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.96 hours per resident per day, below the New York average of 3.18.
  6. How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.

Other nursing homes nearby

Assisted living in Oswego

Licensed assisted living homes in the same town or within 5 miles, each with its New York inspection record.

Assisted living in New York

New York contacts for a concern about a nursing home

These are the official offices in New York. NursingHomeClear cannot take or act on complaints.

Common questions

What is Seneca Hill Manor Inc's Medicare star rating?
CMS rates Seneca Hill Manor Inc 4 out of 5 stars overall, with 4 for health inspections, 4 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Seneca Hill Manor Inc get at its last inspection?
2 health deficiencies at the standard inspection on October 9, 2024. The New York average is 8.1.
Has Seneca Hill Manor Inc been fined?
CMS lists no fines in the last three years.
Does Seneca Hill Manor Inc accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Seneca Hill Manor Inc?
CMS lists 22 owners and managers. Legal business name: SENECA HILL MANOR INC.

Sources

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