Mennonite Memorial Home
410 W Elm Street, Bluffton, OH 45817 · Allen County · (419) 358-1015
60 certified beds, about 55 residents a day · Non profit - Church related · Medicare and Medicaid since 1997
Part of a continuing care retirement community Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
3 of 5
Staffing
4 of 5
Quality measures
4 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 366144 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on November 18, 2024, inspectors cited 11 health deficiencies (the Ohio average is 10.5, the national average 9.2).
None of its 29 health citations since August 2019 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 4.02 hours per resident per day, against 3.69 across Ohio and 3.86 nationally. Registered nurses accounted for 0.66 of those hours.
46.8% of nursing staff left within the year CMS measured (Ohio average 48.7%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
508/19
608/22
109/23
111/23
304/24
1111/24
206/25
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 29 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
22D
4E
2F
Potential for minimal harm
0A
0B
1C
June 3, 2025Complaint inspection · 2 citations
- E Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on record review, staff interviews and review of facility policy, the facility failed to ensure residents were provided with assistance for activities of daily living (ADL's). This affected 10 (#10, #11, #12, #13, #14, #15, #16, #20, #21 and #22) residents residing on the secured dementia unit. The facility census was 58.
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on record review and staff interview, the facility failed to timely notify a resident's representative of change of condition in the resident. This affected one (#19) of three residents reviewed for change of condition. The facility census was 58.
November 18, 2024Standard inspection · 11 citations
- F Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation and staff interview, the facility failed to ensure medications were not expired. This had the possibility to affect all 57 residents residing in the facility. The facility census was 57.
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation and staff interview, the facility failed to ensure residents were treated with dignity during dining when Certified Nursing Assistance (CNA) #479 failed to sit while assisting Resident #50 to eat his lunch. This affected one resident (#50) of one needing assistance to eat. The facility census was 57.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on record review, review of the facility policy for care plans, and staff interview, the facility failed to have a complete care plan relating to a pressure ulcer. This affected one (Resident #34) out of two residents reviewed for pressure ulcer care plans. The current census is 57.
- D Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Inspectors wroteBased on medical record review, staff interview, and review of the facility policy, the facility failed to develop a discharge summary which included a recapitulation of stay and the resident's final status. This affected one resident (#58) of one resident reviewed for discharge. The facility census was 57.
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on medical record review, observations, resident, staff and Nurse Practitioner (NP) #601 interviews, the facility failed to properly assess and treat pressure ulcers. This affected two (Residents #34 and #56) of two residents reviewed for pressure ulcers. The facility census was 58.
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on medical record review, staff interview, and policy review, the facility failed to put interventions in place in a timely manner to prevent weight loss. This affected one (Resident #55) of three reviewed for weight loss. The facility census was 57.
- D Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Inspectors wroteBased on medical record review, observations, staff interviews, and review of the facility policy, the facility failed to ensure proper oversight of a resident receiving nutrition through enteral tube feed which led the resident experiencing a significant weight loss of seven-point five percent (7.5%) in six months. This affected one (#02) of two residents reviewed for tube feeding nutrition. The census was 57.
- D Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteBased on medical record review, staff interview, and review of facility policy, the facility failed to ensure residents had appropriate diagnosis to the support the use of an antipsychotic medication. This affected one resident (#261) of six residents reviewed for psychotropic medication use. The facility census was 57.
- D Ensure that residents are free from significant medication errors.
Inspectors wroteBased on observation, staff interview, medical record review, and policy review, the facility failed to ensure insulin was administered as ordered. This resulted in a significant medication error. This affected one (Resident #15) of four observed for medication administration. The facility census was 57.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, staff interview, and policy review, the facility failed to ensure a glucometer device was disinfected between resident use. This had the potential to affect three (Residents #03, #12, and #15) identified by the facility as having blood glucose monitoring. The facility census was 57.
- C Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observation, staff interview, and review of facility policy, the facility failed to ensure over head paging was used only in case of emergency. This had the potential to to affect all residents in the facility. The facility census was 57.
April 15, 2024Complaint inspection · 3 citations
- E Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on medical record review, staff interview, review of facility census, review of the facility self-reported incidents (SRIs), review of facility investigations, and policy review, the facility failed to ensure residents were free from verbal abuse and mistreatment. This affected one (#32) of two residents reviewed for abuse and had the possibility to affect 31 (#14, #15, #16, #17, #18, #19, #20, #21, #22, #23, #24, #25, #26, #27, #28, #29, #30, #31, #32, #33, #34, #35, #36, #37, #38, #39, #40, #41, #42, #43 and #44) residents residing on the hallway. The facility census was 53.
- E Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on medical record review, staff interview, review of facility census, review of the facility self-reported incidents (SRIs), review of facility investigations, and policy review, the facility failed to timely report an allegation of an incident of a staff member potentially verbally abusing and mistreating a resident to the Administrator and state agency. This affected one (#32) of two residents reviewed for abuse and had the possibility to affect 31 (#14, #15, #16, #17, #18, #19, #20, #21, #22, #23, #24, #25, #26, #27, #28, #29, #30, #31, #32, #33, #34, #35, #36, #37, #38, #39, #40, #41, #42, #43 and #44) residents residing on the hallway. The facility census was 53.
- E Respond appropriately to all alleged violations.
Inspectors wroteBased on medical record review, staff interview, review of facility census, review of the facility self-reported incidents (SRIs), review of facility investigations, and policy review, the facility failed to timely begin an investigation, complete a thorough investigation and provide protection to residents, when an allegation of a staff member potentially verbally abusing and mistreating a resident was made. This affected one (#32) of two residents reviewed for abuse and had the possibility to affect 31 (#14, #15, #16, #17, #18, #19, #20, #21, #22, #23, #24, #25, #26, #27, #28, #29, #30, #31, #32, #33, #34, #35, #36, #37, #38, #39, #40, #41, #42, #43 and #44) residents residing on the hallway. The facility census was 53.
November 14, 2023Complaint inspection · 1 citation
- F Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Inspectors wroteBased on review of facility's posted nursing hours, review of licensure staffing tool, and staff interview, the facility failed to ensure there was a Registered Nurse (RN), working in the facility for 8 hours a day, 7 days a week. This has the potential to affect all 55 residents residing in the facility. The current census is 55.
September 21, 2023Complaint inspection · 1 citation
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteTHE FOLLOWING DEFICIENCY REPRESENTS AN INCIDENT OF PAST NON-COMPLIANCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY. Based on medical record review, Self-Reported Incident (SRI) review, employee disciplinary review, staff interview, resident interview, in-service review and policy review, the facility failed to ensure a resident was free from verbal and physical abuse by a staff member. This affected one (#56) of three resident reviewed for potential abuse. The facility census was 56.
August 8, 2022Standard inspection · 6 citations
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation, staff interview and review of facility policy, the facility failed to ensure residents were cared for in a manner that promoted dignity. This affected two residents (#4 and #15) of thee reviewed for dignity. The facility census was 39.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, resident interview, staff interview, medical record review, and review of facility policy, the facility failed to assist a female resident with shaving facial hair. This affected one (Resident #2) of three residents reviewed for activities of daily living. The facility census was 39.
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on record review, observation, staff interview, and review of facility policy, the facility failed to assess, document, measure, and complete accurate assessments for pressure ulcers. This affected one (Resident #245) out of three residents reviewed for pressure ulcers. The facility's census was 39.
- D Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on observation, staff interview, review of manufacturers recommendations, and review of facility policy, the facility failed to ensure medications were administered without errors. This resulted in two medication errors out of 27 medication opportunities or a 7.4 percent (%) medication error rate. This affected one (Resident #28) out of eight residents observed for medication administration. Facility census was 39.
- D Ensure that residents are free from significant medication errors.
Inspectors wroteBased on observation, staff interview, review of manufacturers recommendations, and review of facility policy, the facility failed to ensure staff primed an insulin pen prior to the administration of insulin, resulting in significant medication errors. This affected one (Resident #28) out of eight residents observed for medication administration. Facility census was 39.
- D Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Inspectors wroteBased on medical record review, staff interview, and review of facility policy, the facility failed to complete labs as ordered. This affected one (Resident #25) out of five residents reviewed for lab completion. The facility census was 39.
August 29, 2019Standard inspection · 5 citations
- D Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Inspectors wroteBased on medical record review, staff interview, and review of the facility policy, the facility failed to ensure resident and or representative were provided with written documentation upon transfer and/or discharge to the hospital. This affected two (#46, #48) of two residents reviewed for hospitalizations. The facility census was 47.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on medical record review, staff interview, and facility policy review, the facility failed to ensure a care plan was revised following a resident elopement. This affected one resident (#14) of twelve residents reviewed for care plans. The facility census was 47. Findings Include: Review of Resident #14's medical record revealed an admission date of 07/06/17. Diagnoses included vascular dementia with behavioral disturbance, paranoid personality disorder, anxiety disorder, restlessness and agitation, repeated falls, and depressive disorder. Review of Resident #14's Minimum Data Set (MDS) assessment, dated 06/26/19, revealed the resident to have severe cognitive impairment. The resident was assessed to wander/elopement alarm daily. Review of Resident #14's nurse's note dated 08/22/19 revealed the resident was found outside of a fenced area in her wheelchair. [...]
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on medical record review, observation, interview and review of facility policy, the facility failed to ensure oxygen tubing was dated for one (#23) of one resident reviewed for respiratory care. The facility identified 11 residents utilizing oxygen therapy. The facility census was 47.
- D Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteBased on medical record review, staff interview, review of pharmacy recommendations, and review of facility policy, the facility failed to ensure an as needed psychotropic medication had a specific duration of use beyond the 14 days for one (#5) of five reviewed for unnecessary medications. The census was 47.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, staff interview, medical record review, and facility policy review, the facility failed to ensure medications were properly stored/disposed of after a resident refusal. This affected one (#22) of five residents observed during medication administration. The facility census was 47.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Ohio | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.02 | 3.69 | 3.86 |
| Registered nurses | 0.66 | 0.64 | 0.69 |
| All nursing staff on weekends | 3.58 | 3.28 | 3.42 |
| Nurse aides | 2.38 | ||
| Licensed practical nurses | 0.98 | ||
| Nursing staff turnover (share who left in a year) | 46.8% | 48.7% | 45.8% |
| Registered nurse turnover | 44.4% | 43.9% | 42.9% |
| Administrators who left | 1 |
CMS expects 3.10 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.20 on weekdays and 3.58 on weekends, 15% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 13.9% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.88 in April to June 2025 to 4.02 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.02 | 0.66 | 4.20 | 3.58 | 13.9% | 0 of 90 | 55 |
| Oct to Dec 2025 | 4.04 | 0.58 | 4.27 | 3.47 | 14.5% | 0 of 92 | 55 |
| Jul to Sep 2025 | 4.00 | 0.60 | 4.20 | 3.47 | 20.3% | 0 of 92 | 55 |
| Apr to Jun 2025 | 3.88 | 0.56 | 4.06 | 3.42 | 16.2% | 0 of 91 | 57 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Ohio, Jan to Mar 2026 | 3.64 | 0.60 | 3.80 | 3.24 | 4.6% | 0.4% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Ohio | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 12.8 | 5.3 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 1.3 | 0.2 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 2.6 | 0.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 8.8 | 3.2 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 3.2 | 1.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 10.6 | 6.1 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 3.0 | 3.4 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 7.1 | 8.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 29.4 | 24.9 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 12.6 | 12.9 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.2 | 1.7 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.7 | 1.8 | 1.8 |
Owners and operators
Legal business name: MENNONITE MEMORIAL HOME.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Brethren Retirement Community | 5% or greater direct ownership interest | Organization | 100% | 12/31/2024 |
| Allread, Kara | Corporate director | Individual | 12/31/2024 | |
| Arnold, Matthew | Corporate director | Individual | 12/31/2024 | |
| Keller, Lori | Corporate director | Individual | 12/31/2024 | |
| Kepler, David | Corporate director | Individual | 12/31/2024 | |
| Maurer, Rebecca | Corporate director | Individual | 12/31/2024 | |
| North, Steven | Corporate director | Individual | 12/31/2024 | |
| Polhamus, Marjorie | Corporate director | Individual | 12/31/2024 | |
| Shetler, David | Corporate director | Individual | 12/31/2024 | |
| Subler, Jeff | Corporate director | Individual | 12/31/2024 | |
| Warner, John | Corporate director | Individual | 12/31/2024 | |
| Warner, John | Corporate officer | Individual | 12/31/2024 | |
| Nickles, Lance | Operational/managerial control | Individual | 04/15/2024 | |
| Woodruff, David | Operational/managerial control | Individual | 12/31/2024 | |
| Brethren Retirement Community | Adp of the SNF | Organization | 12/31/2024 | |
| Nickles, Lance | Adp of the SNF | Individual | 04/15/2024 | |
| Woodruff, David | Adp of the SNF | Individual | 12/31/2024 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 7 problems in this area, most recently on June 3, 2025: "Provide care and assistance to perform activities of daily living for any resident who is unable."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 7 problems in this area, most recently on November 18, 2024: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 5 problems in this area, most recently on June 3, 2025: "Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 4 problems in this area, most recently on April 15, 2024: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- Willow Ridge of Mennonite Home Communities of Ohio Bluffton, 1.4 mi · 5 of 5 stars · 23 citations
- Vancrest of Ada Ada, 9.1 mi · 2 of 5 stars · 20 citations
- Autumn Court Ottawa, 10.8 mi · 4 of 5 stars · 14 citations
- Serenity Spring Senior Living at Arlington Arlington, 12.3 mi · 3 of 5 stars · 22 citations
- Meadows of Ottawa the Ottawa, 12.3 mi · 4 of 5 stars · 26 citations
- Lost Creek Rehabilitation and Nursing Center Lima, 13.7 mi · 2 of 5 stars · 31 citations
- Meadows of Leipsic Leipsic, 14 mi · 5 of 5 stars · 14 citations
- Carecore at Lima Lima, 15.2 mi · 4 of 5 stars · 38 citations
Ohio contacts for a concern about a nursing home
These are the official offices in Ohio. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Ohio Department of Health, Nursing Homes and Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Ohio Office of the State Long-Term Care Ombudsman, 1-800-282-1206. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Ohio Long-Term Care Quality Navigator (Ohio Department of Aging), where Ohio publishes its own records on licensed homes.
Common questions
- What is Mennonite Memorial Home's Medicare star rating?
- CMS rates Mennonite Memorial Home 3 out of 5 stars overall, with 3 for health inspections, 4 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Mennonite Memorial Home get at its last inspection?
- 11 health deficiencies at the standard inspection on November 18, 2024. The Ohio average is 10.5.
- Has Mennonite Memorial Home been fined?
- CMS lists no fines in the last three years.
- Does Mennonite Memorial Home accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Mennonite Memorial Home?
- CMS lists 17 owners and managers. Legal business name: MENNONITE MEMORIAL HOME.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.