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Shelby Crossing Health Campus

13794 21 Mile Road, Shelby Townhip, MI 48315 · Macomb County · (586) 532-2100

57 certified beds, about 56 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 2013

CMS high performing icon Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
5 of 5
Staffing
4 of 5
Quality measures
5 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 235662 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on May 21, 2026, inspectors cited 0 health deficiencies (the Michigan average is 9.9, the national average 9.2).

None of its 7 health citations since February 2024 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 4.54 hours per resident per day, against 3.99 across Michigan and 3.86 nationally. Registered nurses accounted for 1.15 of those hours.

21.9% of nursing staff left within the year CMS measured (Michigan average 44.1%).

CMS links it to Trilogy Health Services, an affiliated group of 127 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 7 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
5D
0E
2F
Potential for minimal harm
0A
0B
0C
May 21, 2026Standard inspection · 0 citations
March 26, 2025Standard inspection · 2 citations
  1. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 18, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure opened biologicals were dated or had an identifier on the medication in three of four medication carts reviewed.
  2. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 18, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to perform appropriate hand hygiene and or sanitize a blood pressure cuff during two of six medication pass observations.
February 15, 2024Standard inspection · 5 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) March 12, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to store and serve food under sanitary conditions. This deficient practice had the potential to affect all residents that consume food from the kitchen.
  2. F
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) March 12, 2024
    Inspectors wroteThis citation has two deficient practice statements Deficient Practice Statement # 1 Based on observation, interview, and record review the facility failed to transport clean linen in sanitary manner. Findings Include: On 2/13/2024 at 10:41 AM, a cart with clean linen was observed being transported in the hallway uncovered. Subsequently, clean linen was observed to be getting stocked (in the clean linen storage closet on the 200 hallway) on top of the linen that was observed being transported uncovered in the hallway. On 2/15/2024 at 10:37 AM, an interview was conducted with Laundry Manager C. Laundry Manager C stated that laundry should always be covered when being transported. On 2/15/2024 at 10:49 AM, an interview was conducted with the Director of Nursing (DON). The DON stated that laundry should be covered when they are transporting it in the hallway. [...]
  3. D
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    F655 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 12, 2024
    Inspectors wroteBased on interview and record review, the facility failed to develop a baseline care plan for an armpit/chest wall wound for one resident (R354) of three residents reviewed for timely initiation of a base line care plan.
  4. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 12, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to apply offloading heel boots per physician orders for one resident (R5) out of one reviewed for wounds.
  5. D
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    F919 · Environmental · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 12, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure a call light was within reach for one resident (R48) out of two reviewed for call lights.

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeMichiganUnited States
All nursing staff (RN, LPN and aides)4.543.993.86
Registered nurses1.150.780.69
All nursing staff on weekends3.903.503.42
Nurse aides1.99
Licensed practical nurses1.40
Nursing staff turnover (share who left in a year)21.9%44.1%45.8%
Registered nurse turnover22.2%39.2%42.9%
Administrators who left0

CMS expects 4.87 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.80 on weekdays and 3.90 on weekends, 19% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.51 in April to June 2025 to 4.54 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20264.541.154.803.90 0.0%0 of 9056
Oct to Dec 20254.401.104.633.80 0.0%0 of 9256
Jul to Sep 20254.531.104.783.88 0.0%0 of 9256
Apr to Jun 20254.511.064.793.81 0.0%0 of 9156
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Michigan, Jan to Mar 20263.950.704.143.453.3%0.4% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.

Official wage estimates for Michigan

JobMedianMiddle halfEmployed
Michigan, all employers
CNAs (nursing assistants)$19.03$18.35 to $21.5943,290
LPNs and LVNs$31.47$29.83 to $35.5210,880
Registered nurses$45.34$39.46 to $49.74104,950
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeMichiganUS
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.01.51.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
0.03.03.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.01.11.6
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
2.05.14.6
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
23.824.023.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
5.011.712.0

Owners and operators

Legal business name: TRILOGY HEALTHCARE OF MACOMB, LLC. CMS links this home to Trilogy Health Services, a group of 127 nursing homes averaging 4.2 stars overall.

NameRoleTypeShareSince
Continental Merger Sub LLC5% or greater indirect ownership interestOrganization10/01/2021
Northstar Healthcare Income Inc5% or greater indirect ownership interestOrganization10/01/2021
Northstar Healthcare Income Operating Partnership LP5% or greater indirect ownership interestOrganization10/01/2021
Trilogy Holdings Nt-Hci, LLC5% or greater indirect ownership interestOrganization10/01/2021
Keybank National Association5% or greater mortgage interestOrganization08/01/2018
Corbin, KathyW-2 managing employeeIndividual01/10/2011
Fightmaster, LisaW-2 managing employeeIndividual12/01/2015
Barney, LeighCorporate officerIndividual11/01/2019
Bryant, WilliamCorporate officerIndividual01/05/2016
Bufford, RandallCorporate officerIndividual11/01/2019
Conner, GregoryCorporate officerIndividual06/03/2021
Davis, DavidCorporate officerIndividual08/21/2017
Prosky, DannyCorporate officerIndividual12/01/2015
Streiff, MathieuCorporate officerIndividual12/01/2015
Trilogy Management Services LLCOperational/managerial controlOrganization10/01/2021
Chua, NelsonOperational/managerial controlIndividual09/22/2021

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on March 26, 2025: "Provide and implement an infection prevention and control program."
  2. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 1 problem in this area, most recently on March 26, 2025: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
  3. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 1 problem in this area, most recently on February 15, 2024: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
  4. When is the care plan meeting, and can family attend it?Inspectors cited 1 problem in this area, most recently on February 15, 2024: "Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted"

Other nursing homes nearby

Michigan contacts for a concern about a nursing home

These are the official offices in Michigan. NursingHomeClear cannot take or act on complaints.

Common questions

What is Shelby Crossing Health Campus's Medicare star rating?
CMS rates Shelby Crossing Health Campus 5 out of 5 stars overall, with 5 for health inspections, 4 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Shelby Crossing Health Campus get at its last inspection?
0 health deficiencies at the standard inspection on May 21, 2026. The Michigan average is 9.9.
Has Shelby Crossing Health Campus been fined?
CMS lists no fines in the last three years.
Does Shelby Crossing Health Campus accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Shelby Crossing Health Campus?
CMS lists 16 owners and managers, and links the home to Trilogy Health Services. Legal business name: TRILOGY HEALTHCARE OF MACOMB, LLC.

Sources

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