Home / Michigan / Sterling Heights
Medilodge of Shoreline
14900 Shore Line Drive, Sterling Heights, MI 48313 · Macomb County · (586) 247-4700
112 certified beds, about 104 residents a day · For profit - Corporation · Medicare and Medicaid since 1988
CMS Care Compare ratings, data as of September 1, 2026 · CCN 235473 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on January 8, 2026, inspectors cited 4 health deficiencies (the Michigan average is 9.9, the national average 9.2).
None of its 26 health citations since August 2023 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.58 hours per resident per day, against 3.99 across Michigan and 3.86 nationally. Registered nurses accounted for 0.66 of those hours.
34.5% of nursing staff left within the year CMS measured (Michigan average 44.1%).
CMS links it to Medilodge, an affiliated group of 53 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 26 health citations on file.
May 7, 2026Complaint inspection · 1 citation
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteThis citation pertains to Intakes 2999148 and 2996472. Based on observation, interview, and record review, the facility failed to transcribe and administer medications as ordered during a change in condition for one resident (R701) of three reviewed for change in condition, resulting in a delay in treatment and subsequent transfer to the hospital.
January 8, 2026Standard inspection, Complaint inspection · 4 citations
- D Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Inspectors wroteBased on observation, interview and record review, the facility failed to complete annual PASARR (Pre-admission Screening and Annual Resident Review/3877) assessments for four residents (R6, R28, R32 and R61) of four residents reviewed for PASARR assessments.
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure one (R8) of three residents reviewed for medication administration received the correct dose of a medication and consumed all medications provided.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteThis citation pertains to Intake 2704083. Based on observation, interview, and record review, the facility failed to provide showers for one resident (R66) of three reviewed for activities of daily living (ADLs).
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview, and record review, the facility failed to remove expired medications from two of three medication carts reviewed.
October 17, 2024Standard inspection, Complaint inspection · 11 citations
- F Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Inspectors wroteBased on interview and record review, the facility failed to ensure the Quality Assessment and Assurance (QAA) meetings were held quarterly, for two of four meetings, potentially affecting all of the 103 residents currently residing in facility resulting in delayed identification and resolution of identified issues.
- F Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Inspectors wroteThis citation pertains to Intake MI00147288. Based on observation, interview, and record review, the facility failed to maintain a pest-free environment, resulting in gnats throughout the common areas of the facility and throughout residents rooms. This deficient practice had the potential to affect all 130 residents who reside in the facility.
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation, interview, and record review the facility failed to provide care in a dignified manner, for one sample resident (R49) of seven reviewed for dignity.
- D Reasonably accommodate the needs and preferences of each resident.
Inspectors wroteThis citation pertains to MI00147323 Based on observation, interview, and record review the facility failed to ensure communication needs were met for one resident (R10) of three residents reviewed for communication.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on interview and record review, the facility failed to hold medication per medication parameters for one resident (R102) out of four reviewed for medication administration.
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide and document indwelling catheter care (tube inserted into the bladder to drain urine) for one resident (R63) out of two reviewed for an indwelling catheter.
- D Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Inspectors wroteBased on observation, interview, and record review, the facility failed to properly care for and document colostomy care for one (R88) of one resident reviewed for ostomy care.
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on observation, interview and record review, the facility failed to implement nutritional interventions for one resident (R63) out of two reviewed for nutrition.
- D Ensure that residents are free from significant medication errors.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure one resident (R63) out of four reviewed for medication administration were free of any significant medication errors.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview, and record review, the facility failed to properly store and secure medications for one resident (R48) out of one resident reviewed for medication storage.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review the facility failed to change an indwelling catheter (tube inserted into the bladder to drain urine) with a urinary tract infection for one resident (R39) out of two reviewed for indwelling catheters.
June 26, 2024Complaint inspection · 1 citation
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteThis citation pertains to Intake MI00144522. Based on observation, interview, and record review, the facility failed to document and provide showers per resident preference and schedule for three residents (R902, R903, R904) of three residents reviewed for showers. Findings Include: R902 On 6/26/2024 at 10:30 AM, R902 was observed in their bed. R902 stated they do not receive showers as they should and they have only received two showers since being in the facility. R902 stated they do receive bed baths but would much rather have a shower. R902 stated they feel as though staff won't give them showers because they are a bit bigger and the staff do not want to do the extra work. On 6/26/2024 at 10:57 AM, R902 was observed receiving a bed bath from two certified nursing assistants (CNA). [...]
April 24, 2024Complaint inspection · 3 citations
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteThis citation pertains to Intake MI00143567. Based on observation, interview, and record review, the facility failed to get residents out of bed per their preference for two residents (R803 and R806) out of two reviewed for resident rights.
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteThis citation pertains to Intakes MI00143495 and MI00143567. Based on observation, interview, and record review, the facility failed to float heels per physician orders for two residents (R802 and R803) out of two reviewed for skin conditions.
- D Make sure that a working call system is available in each resident's bathroom and bathing area.
Inspectors wroteThis citation pertains to Intake MI00142973. Based on observation, interview, and record review, the facility failed to answer a call light and provide needs in a timely manner for one resident (R805) out of three reviewed for call lights. Findings Include: On 4/23/2024 at 1:50 PM, R805's call light was observed activated. At 2:09 PM, R805 call light was observed still activated. Multiple people were noted in the hallway and walking past the light. R805 was interviewed regarding what assistance they were waiting for Certified Nursing Assistant (CNA) B. R805 stated that they were waiting to be changed and that they had been waiting for an hour and a half. On 4/23/2024 at 2:10 PM, CNA B was observed going into the room with R805 and turning off their call light. CNA B stated that R805 was a two person assist and they had to go find someone to help. [...]
August 23, 2023Standard inspection · 6 citations
- F Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Inspectors wroteBased on observation, interview and record review the facility failed to ensure the repair of damaged walls, doors, ceiling tiles, and vinyl floors, and failed to clean and empty trash in rooms in a timely manner, resulting in an unsafe and unhomelike environment.
- E Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteThis citation pertains to Intake MI00138545. Based on observation interview and record review the facility failed to ensure fall and skin management care plan interventions were consistently implemented for four residents (R7, R44, R27, R10) of 5 whose fall and skin management care plans were reviewed, resulting in the potential for unmet care needs, falls and skin breakdown.
- E Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteR7 On 08/21/23 at 9:01 AM, R7 was observed to be in bed. The aide came in with the breakfast tray and set it on the tray table in front the resident. The roommate talked to the aide and told the aide to ensure R7 was sitting up and the food was cut up and positioned where R7 could reach it as R7 could not use their right side. A knife was not included on the tray and the sausage patty appeared difficult to cut up with the edge of the fork. The aide did not remain to assist R7. On 08/21/23 at 10:14 AM, R7 was observed to be on their back in bed, a pillow under the left side and with the head of the bed up around 30-45 degrees. On 08/21/23 at 12:31 PM, R7 was observed to be in bed, laying on their back, dressed in T-shirt and brief. The left leg was flexed up and a right hand contracture was observed. [...]
- D Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Inspectors wroteBased on observation, interview and record review, the facility failed to accommodate resident/resident representative's choices and preference for bed rails for one sampled resident (R46) of one reviewed for self-determination resulting in feelings of frustration and loss of control.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, interview, and record review the facility failed to ensure a pacemaker check for one sampled residents (R32), of one reviewed for pacemakers.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview and record review the facility failed to ensure proper hand hygiene and maintain appropriate infection control practices during patient care for three residents (R7, R33, R72, Resident L) of six reviewed for infection control practices, resulting in the potential for the spread of infection.
Fire safety inspections
11 fire safety citations on file: 3 on January 8, 2026, 3 on October 17, 2024, 5 on August 23, 2023.
Every fire safety citation11 citations
- E Inspect, test, and maintain automatic sprinkler systems.
- E Have properly installed electrical wiring and gas equipment.
- E Have proper medical gas storage and administration areas.
- F Have properly installed electrical wiring and gas equipment.
- F Have simulated fire drills held at unexpected times.
- E Inspect, test, and maintain automatic sprinkler systems.
- F Install an approved automatic sprinkler system.
- F Inspect, test, and maintain automatic sprinkler systems.
- F To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- E Have properly located and lighted "Exit" signs.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Michigan | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.58 | 3.99 | 3.86 |
| Registered nurses | 0.66 | 0.78 | 0.69 |
| All nursing staff on weekends | 2.96 | 3.50 | 3.42 |
| Nurse aides | 2.08 | ||
| Licensed practical nurses | 0.85 | ||
| Nursing staff turnover (share who left in a year) | 34.5% | 44.1% | 45.8% |
| Registered nurse turnover | 20.0% | 39.2% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.95 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.84 on weekdays and 2.96 on weekends, 23% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.70 in April to June 2025 to 3.58 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.58 | 0.66 | 3.84 | 2.96 | 0.0% | 0 of 90 | 104 |
| Oct to Dec 2025 | 3.74 | 0.66 | 3.98 | 3.16 | 0.0% | 0 of 92 | 102 |
| Jul to Sep 2025 | 3.74 | 0.63 | 4.01 | 3.05 | 0.0% | 0 of 92 | 101 |
| Apr to Jun 2025 | 3.70 | 0.59 | 3.96 | 3.07 | 0.0% | 0 of 91 | 102 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Michigan, Jan to Mar 2026 | 3.95 | 0.70 | 4.14 | 3.45 | 3.3% | 0.4% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Michigan | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 7.8 | 10.8 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.8 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 2.0 | 1.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 2.3 | 3.0 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 3.1 | 1.1 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 12.5 | 12.0 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 4.5 | 5.1 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 11.9 | 14.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 21.9 | 24.0 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 2.5 | 11.7 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.0 | 1.8 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.3 | 1.6 | 1.8 |
Owners and operators
Legal business name: SHORELINE OPCO, LLC. CMS links this home to Medilodge, a group of 53 nursing homes averaging 3.1 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| B&y Healthcare S Corp | 5% or greater direct ownership interest | Organization | 48% | 03/01/2018 |
| Cody Healthcare S Corp | 5% or greater direct ownership interest | Organization | 48% | 03/01/2018 |
| B&y Trust | 5% or greater indirect ownership interest | Organization | 48% | 03/01/2018 |
| Craig Flashner 2007 Trust | 5% or greater indirect ownership interest | Organization | 48% | 03/01/2018 |
| Norcross, Robert | Contracted managing employee | Individual | 03/01/2018 | |
| Rogers, Stacey | Contracted managing employee | Individual | 03/01/2018 | |
| Kirk, Kristine | W-2 managing employee | Individual | 03/01/2018 | |
| Century Healthcare Management LLC | Operational/managerial control | Organization | 03/01/2018 | |
| Flashner, Craig | Operational/managerial control | Individual | 03/01/2018 | |
| Perlstein, Yitzchok | Operational/managerial control | Individual | 03/01/2018 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 10 problems in this area, most recently on May 7, 2026: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 4 problems in this area, most recently on October 17, 2024: "Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights."
- When is the care plan meeting, and can family attend it?Inspectors cited 3 problems in this area, most recently on January 8, 2026: "Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 3 problems in this area, most recently on January 8, 2026: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.96 hours per resident per day, below the Michigan average of 3.50.
Other nursing homes nearby
- Lakeside Manor Nursing and Rehabilitation Center Sterling Heights, 0.8 mi · not rated · 53 citations
- Shelby Health and Rehabilitation Center Shelby Township, 1.5 mi · 4 of 5 stars · 36 citations
- Shelby Crossing Health Campus Shelby Townhip, 1.7 mi · 5 of 5 stars · 7 citations
- Harmony Village of Clinton Clinton Township, 2.8 mi · 2 of 5 stars · 42 citations
- Regency Manor Nursing & Rehabilitation Center Utica, 3.2 mi · 2 of 5 stars · 39 citations
- Optalis Health and Rehabilitation of Sterling Heig Sterling Heights, 3.2 mi · 3 of 5 stars · 43 citations
- Regency at Shelby Township Shelby Township, 4.2 mi · 4 of 5 stars · 25 citations
- Martha T Berry Mcf Mount Clemems, 4.4 mi · 4 of 5 stars · 17 citations
Michigan contacts for a concern about a nursing home
These are the official offices in Michigan. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Michigan Department of Licensing and Regulatory Affairs, Bureau of Survey and Certification, Long Term Care Division, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Michigan Long Term Care Ombudsman Program, 1-866-485-9393. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: LARA State Licensing Search, where Michigan publishes its own records on licensed homes.
Common questions
- What is Medilodge of Shoreline's Medicare star rating?
- CMS rates Medilodge of Shoreline 4 out of 5 stars overall, with 4 for health inspections, 3 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Medilodge of Shoreline get at its last inspection?
- 4 health deficiencies at the standard inspection on January 8, 2026. The Michigan average is 9.9.
- Has Medilodge of Shoreline been fined?
- CMS lists no fines in the last three years.
- Does Medilodge of Shoreline accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Medilodge of Shoreline?
- CMS lists 10 owners and managers, and links the home to Medilodge. Legal business name: SHORELINE OPCO, LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.