Home / North Carolina / Chapel Hill
Signature Healthcare of Chapel Hill
1602 E Franklin Street, Chapel Hill, NC 27514 · Orange County · (919) 967-1418
108 certified beds, about 96 residents a day · For profit - Corporation · Medicare and Medicaid since 1982
CMS Care Compare ratings, data as of September 1, 2026 · CCN 345225 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on June 19, 2025, inspectors cited 4 health deficiencies (the North Carolina average is 4.7, the national average 9.2).
None of its 20 health citations since March 2023 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.59 hours per resident per day, against 3.85 across North Carolina and 3.86 nationally. Registered nurses accounted for 0.84 of those hours.
58.3% of nursing staff left within the year CMS measured (North Carolina average 49.0%).
CMS links it to Signature Healthcare, an affiliated group of 67 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 20 health citations on file.
June 19, 2025Standard inspection, Complaint inspection · 4 citations
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observations and staff interviews the facility failed to (1) remove expired medication and date open medication for 1 of 2 medication storage refrigerators reviewed (Blue Hall), and (2) failed to date open medications for 1 of 2 medication carts reviewed (Red Hall).
- D Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observations and staff interviews, the facility failed to ensure the furniture and floors were maintained in a clean state, free from drainage from an enteral feeding (Resident #76) and the insulated outer covering of the bed control wires was intact (Resident #31) for 2 of 6 rooms on 1 of 2 halls observed for a safe, clean and homelike environment.
- D Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation and staff interviews, the facility failed to remove expired fortified nutritional supplements stored for use in 1 of 2 nourishment rooms (Nourishment Kitchenette at Blue side). These practices had the potential to affect 2 of 2 residents who received tube feeding.
- B Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on record review and interviews with residents and staff, the facility failed to maintain an accurate Medication Administration Record (MAR) when insulin that was administered by licensed nursing staff was signed off on the MAR as administered by Medication Aide (MA) #2. This deficient practice affected 3 of 27 sampled residents whose medical records were reviewed (Resident #11, Resident #43, and Resident #80).
April 11, 2024Standard inspection, Complaint inspection · 7 citations
- E Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Inspectors wroteBased on record review, residents and staff interviews, the facility failed to follow the current Centers for Disease Control (CDC) recommendations for coronavirus disease 2019 (COVID-19) vaccination for 5 of 5 residents reviewed for COVID-19 vaccination (Resident #53, Resident #4, Resident #43, Resident #6, and Resident #46).
- D Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Inspectors wroteBased on record review, and interviews with the resident, Responsible Party (RP), and staff, the facility failed to facilitate the inclusion of a cognitively intact resident and her RP in the care planning process for 1 of 1 resident reviewed for the care planning process (Resident #71).
- D Allow residents to self-administer drugs if determined clinically appropriate.
Inspectors wroteBased on observations, record review, interviews with resident and staff, the facility failed to assess if a cognitively impaired resident could self-administer eye drops kept at the bedside for 1 of 1 resident reviewed for self-administration (Resident #6).
- D Honor the resident's right to manage his or her financial affairs.
Inspectors wroteBased on record review, resident interview and staff interviews, the facility failed to allow a resident the right to manage personal funds for 1 of 3 sampled residents reviewed for personal funds. (Resident #40)
- D Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Inspectors wroteBased on record review, law enforcement interview and staff interviews, the facility failed to report an allegation of abuse to law enforcement and adult protective services (Resident #242) and failed to report an allegation of misappropriation of resident property to adult protective services (Resident #66). In addition, the facility policy failed to include procedures for reporting allegations of abuse/misappropriation of resident property to adult protective services. This was for 2 of 3 residents reviewed abuse/misappropriation of resident property.
- D Provide appropriate foot care.
Inspectors wroteBased on observations, record review, and staff interviews, the facility failed to arrange podiatry services and/or provide toenail care for 1of 1 resident reviewed for foot care (Resident #70). Findings Included: Resident #70 was admitted to the facility on [DATE]. His diagnoses included left hemiplegia (weakness on one side) and hemiparesis (paralysis on one side) following a stroke. Review of the facility's skin alert form indicated [redacted]'s nails were trimmed on 12/5/23, 12/19/23 and 12/29/23. A review of Resident #70's quarterly Minimum Data Set, dated [DATE] revealed he was cognitively intact and had an impairment on one side of his body. He was assessed as requiring supervision or touch assistance for showers. He was independent in performing personal hygiene and in putting on and taking off his footwear. [...]
- D Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Inspectors wroteBased on staff interview, and record review, the facility's Quality Assurance and Performance Improvement (QAPI) committee failed to maintain implemented effective procedures and monitor the interventions that the committee put into place following a recertification and complaint investigation survey on 04/11/24, the complaint investigation survey on 11/3/23 and the complaint investigation survey on 6/23/22. This was for one deficiency in the area of Resident Self-Administer Medication (554) recited on the current recertification and complaint investigation survey on 4/11/24. The continued failure of the facility during three federal surveys of record showed a pattern of the facility's inability to sustain an effective QAPI program.
November 3, 2023Complaint inspection · 5 citations
- E Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Inspectors wroteBased on test tray observation, record reviews and interviews with residents and staff the facility failed to serve food that was palatable and at temperatures acceptable to 2 of 2 residents review for food palatability. (Resident #2 and #18) This practice had the potential to affect other residents.
- D Allow residents to self-administer drugs if determined clinically appropriate.
Inspectors wroteBased on record review, observation, resident and staff interviews, the facility failed to assess the ability of residents to self-administer medication for 2 of 2 sampled residents observed with medications at the bedside (Resident #11 and Resident #17).
- D Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Inspectors wroteBased on record review, resident and staff interviews, the facility failed to honor resident requests for two showers per week for 2 of 2 sampled residents reviewed for self-determination (Resident #11 and Resident #8)
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on record review, staff, and Behavioral Health Nurse Practitioner's interview, the facility failed to inform the resident's Responsible Party when there were changes in the resident's medications for 1 of 3 sampled residents reviewed for notification of changes (Resident #1).
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on record review, observation, resident and staff interviews, the facility failed to ensure that residents did not possess smoking material for 2 of 2 sampled residents observed for accidents (Residents #11 and Resident #10).
March 23, 2023Standard inspection · 4 citations
- D Prepare residents for a safe transfer or discharge from the nursing home.
Inspectors wroteBased on record review, staff interviews and home healthcare agencies interview the facility failed to follow through with the referrals to the home healthcare agency as ordered by the physician, failed to verify their services when discharged from the facility. This was for 2 of 3 sampled residents (Resident #133 and Resident #79) reviewed for discharge.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on record review and staff interviews, the facility failed to develop a person-centered care plan with measurable goals and objectives for one of three residents reviewed for activities. (Resident #9)
- D Provide activities to meet all resident's needs.
Inspectors wroteBased on observations, staff interviews and record review, the facility failed to provide an ongoing activity program that met the individual interests and needs to enhance the quality of life for 1 of 2 sampled cognitively impaired residents reviewed for activities. (Resident #9).
- D Develop and implement policies and procedures for flu and pneumonia vaccinations.
Inspectors wroteBased on record review and staff interview, the facility failed to administer a pneumococcal (pneumonia) vaccine as consented for 2 of 5 residents (Resident #12 and Resident #59) and failed to obtain a consent for 1 of 5 residents (Resident #11) reviewed for immunizations.
Fire safety inspections
11 fire safety citations on file: 7 on April 11, 2024, 4 on March 23, 2023.
Every fire safety citation11 citations
- F Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- F Install corridor and hallway doors that block smoke.
- F Have properly installed electrical wiring and gas equipment.
- F Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- D Properly install and monitor supervisory attachments on automatic sprinkler systems.
- D Inspect, test, and maintain automatic sprinkler systems.
- D Have a battery powered remote alarm panel in a location accessible by operating personnel.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- D Install corridor and hallway doors that block smoke.
- D Have a battery powered remote alarm panel in a location accessible by operating personnel.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | North Carolina | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.59 | 3.85 | 3.86 |
| Registered nurses | 0.84 | 0.62 | 0.69 |
| All nursing staff on weekends | 3.10 | 3.42 | 3.42 |
| Nurse aides | 2.24 | ||
| Licensed practical nurses | 0.52 | ||
| Nursing staff turnover (share who left in a year) | 58.3% | 49.0% | 45.8% |
| Registered nurse turnover | 38.9% | 45.6% | 42.9% |
| Administrators who left | 2 |
CMS expects 3.55 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.79 on weekdays and 3.10 on weekends, 18% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.75 in April to June 2025 to 3.59 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.59 | 0.84 | 3.79 | 3.10 | 0.0% | 0 of 90 | 96 |
| Oct to Dec 2025 | 3.41 | 0.90 | 3.62 | 2.87 | 0.0% | 0 of 92 | 98 |
| Jul to Sep 2025 | 3.59 | 0.98 | 3.83 | 2.97 | 0.0% | 0 of 92 | 95 |
| Apr to Jun 2025 | 3.75 | 0.91 | 4.00 | 3.09 | 2.4% | 0 of 91 | 96 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| North Carolina, Jan to Mar 2026 | 3.65 | 0.53 | 3.82 | 3.25 | 8.0% | 0.7% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | North Carolina | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 18.1 | 15.6 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 2.3 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 3.4 | 3.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.5 | 1.4 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 28.2 | 18.3 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 5.5 | 5.5 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 13.8 | 14.0 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 26.8 | 22.9 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 18.9 | 12.9 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.6 | 1.8 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.9 | 1.8 | 1.8 |
Owners and operators
Legal business name: LP CHAPEL HILL, LLC. CMS links this home to Signature Healthcare, a group of 67 nursing homes averaging 3.1 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Shc LP Holdings LLC | 5% or greater direct ownership interest | Organization | 100% | 08/01/2014 |
| Asbr Holdings LLC | 5% or greater indirect ownership interest | Organization | 05/01/2018 | |
| Jjla LLC | 5% or greater indirect ownership interest | Organization | 08/01/2014 | |
| Lpsnf LLC | 5% or greater indirect ownership interest | Organization | 08/01/2014 | |
| Wheaten LLC | 5% or greater indirect ownership interest | Organization | 08/01/2014 | |
| Steier III, Elmer | 5% or greater indirect ownership interest | Individual | 08/01/2014 | |
| Muhairwe, Moses | W-2 managing employee | Individual | 09/01/2020 | |
| Harrison, John | Corporate officer | Individual | 08/01/2014 | |
| Signature Healthcare LLC | Operational/managerial control | Organization | 08/01/2014 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 8 problems in this area, most recently on June 19, 2025: "Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 3 problems in this area, most recently on April 11, 2024: "Provide appropriate foot care."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on June 19, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- When is the care plan meeting, and can family attend it?Inspectors cited 2 problems in this area, most recently on June 19, 2025: "Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.10 hours per resident per day, below the North Carolina average of 3.42.
- How long has the current administrator been here?CMS counts 2 administrators who left in the period it measured.
Other nursing homes nearby
- Parkview Health and Rehabilitation Center Chapel Hill, 1.4 mi · 5 of 5 stars · 4 citations
- The Cedars of Chapel Hill Chapel Hill, 2.1 mi · 4 of 5 stars · 3 citations
- Carol Woods Chapel Hill, 2.2 mi · 5 of 5 stars · 7 citations
- Pruitthealth-Carolina Point Durham, 4.4 mi · 1 of 5 stars · 18 citations
- The Forest at Duke Inc Durham, 5.4 mi · 4 of 5 stars · 1 citation
- Southpoint Rehabilitation and Healthcare Center Durham, 5.7 mi · 2 of 5 stars · 29 citations
- Pruitthealth-Durham Durham, 6.7 mi · 1 of 5 stars · 49 citations
- University Health and Rehabilitation Center Durham, 7.2 mi · 1 of 5 stars · 37 citations
North Carolina contacts for a concern about a nursing home
These are the official offices in North Carolina. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: NC Division of Health Service Regulation, Nursing Home Licensure and Certification Section, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: North Carolina Long-Term Care Ombudsman Program. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: NC DHSR Regulated Facilities search (Statements of Deficiencies), where North Carolina publishes its own records on licensed homes.
Common questions
- What is Signature Healthcare of Chapel Hill's Medicare star rating?
- CMS rates Signature Healthcare of Chapel Hill 3 out of 5 stars overall, with 3 for health inspections, 3 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Signature Healthcare of Chapel Hill get at its last inspection?
- 4 health deficiencies at the standard inspection on June 19, 2025. The North Carolina average is 4.7.
- Has Signature Healthcare of Chapel Hill been fined?
- CMS lists no fines in the last three years.
- Does Signature Healthcare of Chapel Hill accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Signature Healthcare of Chapel Hill?
- CMS lists 9 owners and managers, and links the home to Signature Healthcare. Legal business name: LP CHAPEL HILL, LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.