Solaris Healthcare Lake Zephyr
38250 a Ave, Zephyrhills, FL 33542 · Pasco County · (813) 782-5508
120 certified beds, about 110 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1989
CMS Care Compare ratings, data as of September 1, 2026 · CCN 105658 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on July 30, 2024, inspectors cited 3 health deficiencies (the Florida average is 7.1, the national average 9.2).
None of its 16 health citations since April 2021 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.67 hours per resident per day, against 3.82 across Florida and 3.86 nationally. Registered nurses accounted for 0.68 of those hours.
43.9% of nursing staff left within the year CMS measured (Florida average 41.4%).
CMS links it to Solaris Healthcare, an affiliated group of 22 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 16 health citations on file.
November 24, 2025Complaint inspection · 2 citations
- D Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Inspectors wroteBased on interviews and record review the facility failed to ensure a grievance process was followed for one resident (#5) of three residents sampled for grievances. Findings Included: Review of Resident #5's medical record revealed the resident was re-admitted to the facility on [DATE]. The medical diagnosis of the resident included: concussion with loss of consciousness status unknown, subsequent encounter trauma fall with laceration 3 centimeters with hematoma, major depressive disorder, recurrent, moderate, and adjustment disorder with anxiety. Review of Resident #5's Minimum Data Set (MDS), revealed the resident had a Brief Interview Mental Status (BIMS), score of 13 out of 15, indicating the resident's cognition was intact. During an interview at 9:54 a.m. [...]
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on record reviews and interviews the facility failed to provide adequate and appropriate health care for one (#2) of three sampled residents as evidence by not obtaining a urinalysis with culture and sensitivity as ordered by the physician and not monitoring a surgical site for signs of infection, drainage, and/or a clean intact dressing.
July 30, 2024Standard inspection, Complaint inspection · 5 citations
- E Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observations, interviews, and record review, the facility failed to implement care plan interventions related to oxygen administration for four residents (#42, #56, #60, and #71) out of 4 residents reviewed for oxygen administration.
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observations, interviews, and record review. the facility 1) failed to adhere to infection control practice standards for personal protective equipment (PPE) while providing direct care for two residents (#98 and #319) out of eight residents on enhanced barrier precautions (EBP), and 2) failed to perform hand hygiene during medication administration during 3 out of 9 observations of medication administration.
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on observations, interviews, and record review, the facility 1) failed to provide the necessary care and services for urinary catheter care, maintaining urinary flow into the urinary catheter bag and ensuring appropriate infection control techniques during urinary catheter care for one resident (#319) out of three residents reviewed for incontinence care, and 2) failed to document consent related to insertion of a catheter for one resident (#458) out of three residents reviewed.
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on interviews and record review, the facility failed to report within two hours an injury of unknown source for one resident (# 41) of three sampled residents. Findings Included: On 7/10/2024 during the 7:00 a.m. to 3:00 p.m. shift, Staff O, Certified Nursing Assistant (CNA) observed a yellowish bruise near Resident's #41's vaginal area and did not report the observation to the nurse. On 7/11/2024 on 11:00 p.m. to 7:00 a.m. shift, Staff M, CNA said she observed a small bruise on Resident #41's left lateral thigh and did not report the observation to the nurse. Review of a Situation Background Assessment Recommendation (SBAR) form, dated 7/12/2024, showed Resident #41 had changes in skin color or condition and there were no medication changes in the past week. The blood pressure was 136/74, Pulse 82, Respiratory rate 18, Temperature 98.0 degrees and weight was 111.4 pounds. [...]
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on interviews and record review, the facility failed to prevent an injury of unknown origin for one resident (# 41) out of three sampled residents for injuries/accidents. Findings Included: Review of a Situation Background Assessment Recommendation (SBAR) form, dated 7/12/2024, showed Resident #41 had changes in skin color or condition and there were no medication changes in the past week. The blood pressure was 136/74, Pulse 82, Respiratory rate 18, Temperature 98.0 degrees and weight was 111.4 pounds. Resident #41's skin evaluation showed Resident present bruising in the groin area and left hip, accompany by swelling of the left labia left thigh, left hip. X-ray Stat was ordered. The documentation was signed by Staff F, Registered Nurse (RN). [...]
August 18, 2022Standard inspection · 4 citations
- E Report COVID19 data to residents and families.
Inspectors wroteBased on observation, interview, and policy review, the facility failed to ensure residents, resident representatives, and visitors were notified of the COVID-19 status.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure that all skin conditions were appropriately addressed for two (Residents #25, #26) of 36 sampled residents.
- D Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Inspectors wroteBased on observation, interview, and record review, the facility failed to obtain physician's orders for, assess the use of, and develop care plans for padded side rails which were attached to the beds of four (Residents #8, #31, #76, and #81) of 36 sampled residents .
- D Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on observations, interviews, and record review, the facility failed to ensure the medication error rate was less than 5.00%. Twenty-five medication administration opportunities were observed, and two errors were identified for two (Residents #32 and #26) of six residents observed. These errors constituted a 8.00% medication error rate.
April 2, 2021Standard inspection · 5 citations
- E Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Inspectors wroteBased on observation, record reviews, and interviews, the facility failed to ensure that hot foods were held at 135 degrees Fahrenheit or higher on the steam table in one of one kitchen.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on record review and interview the facility failed to develop and implement a comprehensive careplan for 1 of 3 (#72) residents sampled for pain.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure one Resident #184 was receiving oxygen according to professional standards of practice of three residents sampled. Findings Included: Observation of Resident #184 on 3/30/21 at 4:00 p.m. the resident was lying in bed on the Covid-19 positive unit with oxygen set at 3 liters via nasal cannula. Staff member B, LPN confirmed the oxygen was set at 3 liters. An interview with Staff member E, LPN on 3/30/21 at 4:02 p.m. confirmed the resident was on continuous oxygen. Observation of Resident #184 on 4/1/21 at 5:45 p.m. sitting up in bed on the Covid-19 positive unit with oxygen set at 2.5 liters via nasal cannula. Staff member B, LPN confirmed the oxygen was set at 3 liters via nasal cannula and stated the resident should have an order for the oxygen. [...]
- D Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Inspectors wroteBased on record review and interview the facility failed to notify the physician of pharmacy recommendations for 1 of 5 (#48) residents reviewed for unnecessary medications
- D Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on observations, record reviews, and interviews the facility failed to ensure that the medication error rate was less than 5.00%. Thirty-one medication administration opportunities were observed and two errors were identified for one Resident (#55) of ten residents observed. These errors constituted a 6.45% medication error rate. Findings Included: Observation of medication administration on 4/1/21 at 11:02 a.m. with Staff member D, LPN and Resident #55. Staff member D, checked the blood sugar for Resident #55 with a result of 154. Review of physician orders for the sliding scale of Novolog solution 100 unit/ml included 151 - 200 equals giving 2 units of insulin. Prime pen with 2 units air shot prior to insulin administration. Staff member D, verified the Novolog flex pen for resident #55 and placed a new needle on the pen. At 11:10 a.m. [...]
Fire safety inspections
9 fire safety citations on file: 4 on August 18, 2022, 5 on April 2, 2021.
Every fire safety citation9 citations
- D Have approved installation, maintenance and testing program for fire alarm systems.
- D Inspect, test, and maintain automatic sprinkler systems.
- D Install corridor and hallway doors that block smoke.
- D Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- D Inspect, test, and maintain automatic sprinkler systems.
- D Install corridor and hallway doors that block smoke.
- D Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- D Have generator or other power source capable of supplying service within 10 seconds.
- D Have proper medical gas storage and administration areas.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Florida | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.67 | 3.82 | 3.86 |
| Registered nurses | 0.68 | 0.73 | 0.69 |
| All nursing staff on weekends | 3.39 | 3.49 | 3.42 |
| Nurse aides | 2.15 | ||
| Licensed practical nurses | 0.84 | ||
| Nursing staff turnover (share who left in a year) | 43.9% | 41.4% | 45.8% |
| Registered nurse turnover | 50.0% | 46.0% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.76 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.78 on weekdays and 3.39 on weekends, 10% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.64 in April to June 2025 to 3.67 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.67 | 0.68 | 3.78 | 3.39 | 0.0% | 0 of 90 | 110 |
| Oct to Dec 2025 | 3.62 | 0.61 | 3.73 | 3.34 | 0.0% | 0 of 92 | 112 |
| Jul to Sep 2025 | 3.53 | 0.66 | 3.66 | 3.20 | 0.0% | 0 of 92 | 116 |
| Apr to Jun 2025 | 3.64 | 0.71 | 3.76 | 3.33 | 0.0% | 0 of 91 | 113 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Florida, Jan to Mar 2026 | 3.76 | 0.70 | 3.90 | 3.44 | 1.1% | 0.2% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Florida | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 6.0 | 8.7 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.3 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.4 | 0.7 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 1.6 | 2.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.4 | 1.5 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 7.0 | 9.5 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 4.1 | 4.5 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 1.2 | 8.6 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 23.1 | 26.1 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 5.8 | 9.1 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.4 | 2.1 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.8 | 1.1 | 1.8 |
Owners and operators
Legal business name: ZEPHYRHILLS SOUTH SNF OPERATIONS LLC. CMS links this home to Solaris Healthcare, a group of 22 nursing homes averaging 4.1 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Zephyrhills South SNF Operations Holdings LLC | 5% or greater direct ownership interest | Organization | 100% | 06/05/2023 |
| Acc SNF Operations Holdings LLC | 5% or greater indirect ownership interest | Organization | 06/05/2023 | |
| Ch Acc Holdings LLC | 5% or greater indirect ownership interest | Organization | 06/05/2023 | |
| Seam Trust | 5% or greater indirect ownership interest | Organization | 06/05/2023 | |
| Sk Holdings Acc Holdings LLC | 5% or greater indirect ownership interest | Organization | 06/05/2023 | |
| Klein, Solomon | Corporate officer | Individual | 06/05/2023 | |
| Wilkins, Stacey | Operational/managerial control | Individual | 06/05/2023 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 6 problems in this area, most recently on November 24, 2025: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 3 problems in this area, most recently on August 18, 2022: "Ensure medication error rates are not 5 percent or greater."
- When is the care plan meeting, and can family attend it?Inspectors cited 2 problems in this area, most recently on July 30, 2024: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on July 30, 2024: "Provide and implement an infection prevention and control program."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.39 hours per resident per day, below the Florida average of 3.49.
Other nursing homes nearby
- Hillside Health and Rehabilitation Center Zephyrhills, 1.3 mi · 3 of 5 stars · 31 citations
- Solaris Healthcare Zephyrhills Zephyrhills, 2.4 mi · 5 of 5 stars · 18 citations
- Royal Oak Nursing Center Dade City, 8.6 mi · 4 of 5 stars · 14 citations
- Dade City Health and Rehabilitation Center Dade City, 9 mi · 1 of 5 stars · 54 citations
- Blue Heron Health and Rehabilitation Wesley Chapel, 10.8 mi · 4 of 5 stars · 18 citations
- Solaris Healthcare Plant City Plant City, 14.8 mi · 5 of 5 stars · 7 citations
- Community Convalescent Center Plant City, 14.8 mi · 1 of 5 stars · 37 citations
- Valencia Hills Health and Rehabilitation Center Lakeland, 15.6 mi · 1 of 5 stars · 45 citations
Florida contacts for a concern about a nursing home
These are the official offices in Florida. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Florida Agency for Health Care Administration, Long Term Care Services Unit, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Florida Long-Term Care Ombudsman Program, 1-888-831-0404. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: FloridaHealthFinder, where Florida publishes its own records on licensed homes.
Common questions
- What is Solaris Healthcare Lake Zephyr's Medicare star rating?
- CMS rates Solaris Healthcare Lake Zephyr 3 out of 5 stars overall, with 3 for health inspections, 4 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Solaris Healthcare Lake Zephyr get at its last inspection?
- 3 health deficiencies at the standard inspection on July 30, 2024. The Florida average is 7.1.
- Has Solaris Healthcare Lake Zephyr been fined?
- CMS lists no fines in the last three years.
- Does Solaris Healthcare Lake Zephyr accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Solaris Healthcare Lake Zephyr?
- CMS lists 7 owners and managers, and links the home to Solaris Healthcare. Legal business name: ZEPHYRHILLS SOUTH SNF OPERATIONS LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.