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South Haven Health and Rehabilitation, LLC

3141 Old Columbiana Road, Birmingham, AL 35226 · Jefferson County · (205) 822-1580

101 certified beds, about 96 residents a day · For profit - Individual · Medicare and Medicaid since 1971

Last standard inspection more than 2 years ago Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
3 of 5
Staffing
4 of 5
Quality measures
2 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 015321 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on July 14, 2022, inspectors cited 1 health deficiency (the Alabama average is 4, the national average 9.2).

None of its 12 health citations since July 2018 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.95 hours per resident per day, against 3.88 across Alabama and 3.86 nationally. Registered nurses accounted for 0.58 of those hours.

50.0% of nursing staff left within the year CMS measured (Alabama average 46.9%).

CMS links it to Nhs Management, an affiliated group of 43 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 12 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
8D
1E
3F
Potential for minimal harm
0A
0B
0C
April 16, 2024Complaint inspection · 6 citations
  1. D
    Ensure that residents are fully informed and understand their health status, care and treatments.
    F552 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 21, 2024
    Inspectors wroteBased on interviews, observations, resident record review, and review of a facility policy titled, Federal Rights of Resident/Guest(s) the facility failed to ensure Resident Identifier (RI) #7 was informed in his/her language, of care being provided.
  2. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 21, 2024
    Inspectors wroteBased on interviews, resident record review, review of facility policies titled Incidents and Accidents and Abuse, Neglect, Misappropriation of Resident/Guest Property, Suspicious Injuries of Unknown Source, Exploitation and review of a facility investigative file for Resident Identifier (RI) #2, the facility failed to ensure an injury of unknown origin was reported to the Alabama Department of Public Health (ADPH) online reporting system in a timely manner when Certified Nursing Assistant (CNA) #16, discovered discoloration and bruising on RI #2's right ankle on 11/07/2023. The Licensed Practical Nurse (LPN) #19 failed to report the bruising to anyone including the abuse coordinator. On 11/10/2023 an x-ray was performed on RI #2's right ankle and revealed a fracture. The injury of unknown origin was still not reported to ADPH until 11/12/2023. [...]
  3. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 21, 2024
    Inspectors wroteBased on interviews, resident record review, review of facility policies titled Incidents and Accidents and Abuse, Neglect, Misappropriation of Resident/Guest Property, Suspicious Injuries of Unknown Source, Exploitation, and review of the facility investigative file for Resident Identifier (RI) #2, the facility failed to thoroughly investigate an injury of unknown origin for Resident Identifier (RI) #2 when a bruise was identified on 11/07/2023. This affected RI #2 one of two residents for whom reportable incidents were reviewed.
  4. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 21, 2024
    Inspectors wroteBased on interviews, resident record review, and review of a facility policy titled Federal Rights of Resident/Guest(s) the facility failed to ensure staff assisted Resident Identifier (RI) #1 with hair washing and oral care on 04/09/2024 . This had the potential to affect RI #1, one of three residents sampled for Activity of Daily Living care.
  5. D
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    F688 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 21, 2024
    Inspectors wroteBased on observations, interviews, resident record review, and review of a facility policy titled Federal Rights of Resident/Guest(s) the facility failed to ensure Resident Identifier (RI) #3 a resident with upper and lower extremity range of motion limitations, had hand splints or rolled washcloths placed in his/her hands as care planned. RI #3 was observed on 04/09/2024, 04/10/2024, and 04/11/2024, without anything placed in his/her hands. This had the potential to affect RI #3, one of three residents reviewed for extremity limitations. This tag is cited as a result of the investigation of complaint/report number AL00043223.
  6. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 21, 2024
    Inspectors wroteBased on observations, interviews, resident record review, and review of a facility policy titled Hand Hygiene, the facility failed to ensure staff provided care in a manner to prevent the spread of infection. On 04/09/2024 Certified Nursing Assistant (CNA) #8 was observed not washing or sanitizing her hands when going between Resident Identifier (RI) #4 and RI #5's rooms. Further, CNA #26 was observed on 04/11/2024 wearing the same gloves for care and transport of RI #6 in the hallway and while obtaining clean clothes and supplies for RI #6's shower. This had the potential to affect RI #4, RI #5, and RI #6, three of eight sampled residents.
July 14, 2022Standard inspection · 1 citation
  1. E
    Provide activities to meet all resident's needs.
    F679 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 18, 2022
    Inspectors wroteBased on interviews, record review, review of facility policies titled, Activity Program Management and Activity Program Assessment, and review of Resident Identifier (RI) #81's Group Activity Participation Records, the facility failed to provide RI #81 an ongoing program of activities consistent with his/her preferences and in accordance with the individualized plan of care. This affected RI #81, one of three sampled residents reviewed for activities, but had the potential to affect any resident who wished to participate in the facility's weekend planned group activities.
June 20, 2019Standard inspection · 3 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) July 25, 2019
    Inspectors wroteBased on observation, interview, and review of the Food and Drug Administration (FDA) 2017 Food Code, the facility failed to prevent the potential for cross-contamination by: 1) storing a chemical in close proximity with food products, 2) allowing splash from a food preparation sink to strike previously clean pots and pans on a storage shelf, 3) allowing residue to build-up on the conveyor toaster over a 24-hour period, 4) permitting an employee handling soiled items to pull the dish rack of cleaned items out of the dishwasher without washing hands, and 5) not ensuring air gaps existed between the sewer drain and the drains from the dishwasher, the spray sink, the food preparation sinks, and the pot and pan washing sinks. This had the potential to affect 94 residents receiving meals from the facility's kitchen, 94 of 94 residents in the facility.
  2. F
    Dispose of garbage and refuse properly.
    F814 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) July 25, 2019
    Inspectors wroteBased on observation, interview, and review of the Food and Drug Administration (FDA) 2017 Food Code, the facility failed to ensure food-related trash and discarded items did not accumulate in the dumpster area and failed to ensure chunks of concrete did not accumulate in the oil refuse area. This had the potential to affect 94 of 94 residents in the facility.
  3. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 25, 2019
    Inspectors wroteBased on observation, interview and a review of the facility's policy titled, LAUNDRY - STORAGE, COLLECTION & (and) TRANSPORT, the facility failed to ensure employees handling the laundry did not stack clean clothes/linen against the wall or place folded clothing on the same table that employees stored their personal belongings. This affected three of six laundry carts. Findings Include: A review of the facility's policy titled, LAUNDRY - STORAGE. COLLECTION & TRANSPORT REVEALED: . POLICY: * All linens will be stored, handled, transported and processed in a manner that prevents the transmission of microorganisms to other patients and areas. On 6/20/19 at 8:24 a.m. during a tour of the laundry department, the surveyor observed stacks of clean towels (greater than ten) and stacks of bath cloths (greater than ten), touching the wall. The folding table was pushed against the wall. [...]
July 3, 2018Standard inspection · 2 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) August 7, 2018
    Inspectors wroteBased on observation, interview, and review of a facility policy titled Leftover Food Storage and Use, the facility failed to ensure: 1. peaches in a closed plastic container with a documented facility open date of 6/28/18 and a facility use by date of 6/30/18, and potato salad in a closed plastic container with a documented facility open date of 6/28/2018 and a facility use by date of 6/30/18 were discarded, and 2. gravy in a closed plastic container with no documented facility open date and no facility use by date were dated. This had the potential to affect all 92 residents receiving meals from the dietary department. Findings Include: A review of the facility policy titled Leftover Food Storage and Use, with an effective date of 8/15/2009, documented: Purpose: To ensure food borne illnesses are avoided . b. Leftover foods should be .dated. c. [...]
  2. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 7, 2018
    Inspectors wroteBased on observations, interviews, record review, and review of Potter and [NAME], Fundamentals of Nursing, Ninth Edition, the facility failed to ensure licensed staff did not place Resident Identifier (RI) # 241's nebulizer mask in a bag wet with condensation/moisture after a treatment was administered. This deficient practice affected one of two residents observed for nebulizer treatments and one of five nurses observed during medication pass. Findings Include: A review of of Potter and [NAME], Fundamentals of Nursing, Ninth Edition, Chapter 27, page 455, documented: .Cleaning. Cleaning is the removal of organic material .from objects and surfaces .when an object comes in contact with an infectious or potentially infectious material, it is contaminated . Reusable objects need to be cleaned thoroughly before reuse . RI # 241 was admitted to the facility on [DATE]. [...]

Fire safety inspections

10 fire safety citations on file: 3 on July 14, 2022, 3 on June 20, 2019, 4 on July 3, 2018.

Every fire safety citation10 citations
  1. D
    Provide properly protected cooking facilities.
    K 324 · July 14, 2022 · Corrected (the home has a date of correction)
  2. D
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · July 14, 2022 · Corrected (the home has a date of correction)
  3. D
    Install corridor and hallway doors that block smoke.
    K 363 · July 14, 2022 · Corrected (the home has a date of correction)
  4. D
    Have corridors or aisles that are unobstructed and are at least 8 feet in width.
    K 232 · June 20, 2019 · Corrected (the home has a date of correction)
  5. D
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · June 20, 2019 · Corrected (the home has a date of correction)
  6. D
    Have proper medical gas storage and administration areas.
    K 923 · June 20, 2019 · Corrected (the home has a date of correction)
  7. E
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · July 3, 2018 · Corrected (the home has a date of correction)
  8. D
    Provide properly protected cooking facilities.
    K 324 · July 3, 2018 · Corrected (the home has a date of correction)
  9. D
    Install a fire alarm system that can be heard throughout the facility.
    K 341 · July 3, 2018 · Corrected (the home has a date of correction)
  10. D
    Install an approved automatic sprinkler system.
    K 351 · July 3, 2018 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeAlabamaUnited States
All nursing staff (RN, LPN and aides)3.953.883.86
Registered nurses0.580.650.69
All nursing staff on weekends3.083.263.42
Nurse aides2.66
Licensed practical nurses0.71
Nursing staff turnover (share who left in a year)50.0%46.9%45.8%
Registered nurse turnover26.7%39.5%42.9%
Administrators who left1

CMS expects 3.16 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.30 on weekdays and 3.08 on weekends, 28% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.85 in April to June 2025 to 3.95 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.950.584.303.08 0.0%0 of 9096
Oct to Dec 20253.660.653.972.85 0.0%0 of 9294
Jul to Sep 20253.790.704.093.02 0.0%0 of 9294
Apr to Jun 20253.850.614.183.00 0.0%2 of 9192
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Alabama, Jan to Mar 20263.880.634.133.270.9%0.2% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeAlabamaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
14.612.013.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
1.40.90.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.92.41.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
2.83.33.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
2.02.01.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
12.212.114.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
3.85.44.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
35.821.215.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
25.224.823.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
11.311.312.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.22.01.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
3.01.71.8

Owners and operators

Legal business name: SOUTH HAVEN HEALTH AND REHABILITATION LLC. CMS links this home to Nhs Management, a group of 43 nursing homes averaging 2.9 stars overall.

NameRoleTypeShareSince
Northport Holding Operations, LLC5% or greater direct ownership interestOrganization100%11/19/2004
James N Estes Jr Family Dynasty Tr No 25% or greater indirect ownership interestOrganization18%01/01/2013
James Norman Estes Jr Tr5% or greater indirect ownership interestOrganization6%07/01/2013
Jennifer E Agee Family Dynasty Tr No 25% or greater indirect ownership interestOrganization18%01/01/2013
Jennifer Lee Estes Tr 0310935% or greater indirect ownership interestOrganization6%07/01/2013
Estes, James5% or greater indirect ownership interestIndividual51%11/19/2004
Regions Bank5% or greater security interestOrganization08/27/2013
South Haven Health Realty LLC5% or greater security interestOrganization12/16/2024
Cobb, LeighCorporate directorIndividual07/24/2023
Morris, HilaryCorporate directorIndividual09/01/2023
Rasco, LynnCorporate directorIndividual07/29/2013
Estes, JamesCorporate officerIndividual11/19/2004
Long, PhillipCorporate officerIndividual10/01/2019
Cobb, LeighOperational/managerial controlIndividual07/24/2023
Jordan, HiltonOperational/managerial controlIndividual10/14/2024
Morris, HilaryOperational/managerial controlIndividual09/01/2023
Rasco, LynnOperational/managerial controlIndividual07/29/2013
South Haven Health Realty LLCAdp of the SNFOrganization12/16/2024
Jordan, HiltonAdp of the SNFIndividual02/05/2025

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 3 problems in this area, most recently on April 16, 2024: "Provide care and assistance to perform activities of daily living for any resident who is unable."
  2. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 3 problems in this area, most recently on April 16, 2024: "Provide and implement an infection prevention and control program."
  3. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 3 problems in this area, most recently on June 20, 2019: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
  4. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 2 problems in this area, most recently on April 16, 2024: "Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.08 hours per resident per day, below the Alabama average of 3.26.
  6. How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.

Other nursing homes nearby

Alabama contacts for a concern about a nursing home

These are the official offices in Alabama. NursingHomeClear cannot take or act on complaints.

Common questions

What is South Haven Health and Rehabilitation, LLC's Medicare star rating?
CMS rates South Haven Health and Rehabilitation, LLC 3 out of 5 stars overall, with 3 for health inspections, 4 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did South Haven Health and Rehabilitation, LLC get at its last inspection?
1 health deficiency at the standard inspection on July 14, 2022. The Alabama average is 4.
Has South Haven Health and Rehabilitation, LLC been fined?
CMS lists no fines in the last three years.
Does South Haven Health and Rehabilitation, LLC accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns South Haven Health and Rehabilitation, LLC?
CMS lists 19 owners and managers, and links the home to Nhs Management. Legal business name: SOUTH HAVEN HEALTH AND REHABILITATION LLC.

Sources

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