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St. Williams Living Center

212 West Soo Street, Box 30, Parkers Prairie, MN 56361 · Otter Tail County · (218) 338-4671

53 certified beds, about 49 residents a day · Non profit - Corporation · Medicare and Medicaid since 1991

CMS high performing icon Part of a continuing care retirement community Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
4 of 5
Staffing
5 of 5
Quality measures
4 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 245588 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on February 25, 2026, inspectors cited 1 health deficiency (the Minnesota average is 7.1, the national average 9.2).

Of 10 health citations since January 2024, 2 were rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).

CMS lists 1 fine totaling $14,901 in the last three years; the largest was $14,901, and the latest is dated April 17, 2025.

Nurses and nurse aides worked 5.15 hours per resident per day, against 4.19 across Minnesota and 3.86 nationally. Registered nurses accounted for 1.01 of those hours.

29.9% of nursing staff left within the year CMS measured (Minnesota average 42.2%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 10 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
1J
0K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
4D
3E
1F
Potential for minimal harm
0A
0B
0C
February 25, 2026Standard inspection · 1 citation
  1. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 20, 2026
    Inspectors wroteBased on interview and document review, the facility failed to notify the physician for out-of-range blood sugars for 1 of 5 residents, (R1) reviewed for unnecessary medications.
December 15, 2025Complaint inspection · 3 citations
  1. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 14, 2026
    Inspectors wroteBased on observation, interview and document review, the facility failed to ensure the physician and representative were notified of increased right hip pain and bruising for 1 of 1 resident (R1) reviewed for injury of unknown origin.
  2. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 14, 2026
    Inspectors wroteBased on observation, interview and document review, the facility failed to report an allegation of potential abuse within 2 hours for 1 of 1 resident (R1) with an injury of unknown origin.
  3. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 14, 2026
    Inspectors wroteBased on observation, interviews and document review the facility failed to thoroughly investigate an allegation of potential resident abuse for 1 of 1 residents (R1) who was found to have an injury of unknown origin.
April 17, 2025Complaint inspection · 1 citation
  1. J
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    F700 · Quality of Life and Care · Immediate jeopardy to resident health or safety, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on observation, interview and document review the facility failed to ensure proper assessment of bed rails for 1 of 4 residents (R1) reviewed for siderails. Staff implemented a new mattress on a bed with side rails attached, resulting in R1's head becoming trapped between the mattress and the side rail of the bed. The immediate jeopardy (IJ) began on 4/10/25, at approximately 12:00 a.m., when facility staff replaced the mattress on R1's bed without checking the entrapment zones between the mattress and the side rail resulting in R1's head becoming trapped between the mattress and the siderail. The IJ was identified on 4/17/25, the administrator was notified of the IJ on 4/17/25, at 4:10 p.m. The immediate jeopardy was removed on 4/11/25, and the deficient practice was corrected prior to the start of the survey and was therefore issued at past noncompliance.
December 11, 2024Standard inspection · 2 citations
  1. F
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) January 10, 2025
    Inspectors wroteBased on interview and document review, the facility failed to establish an on-going infection control program which included comprehensive surveillance of resident infections including, signs and symptoms of infections, an antibiotic timeout (timeframe used after an antibiotic was initiated to ensure appropriate use and effectiveness) was performed and start/stop dates of antibiotics to prevent the spread of communicable disease and infections. This deficient practice had the potential to affect all 46 residents who resided in the facility.
  2. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) January 9, 2025
    Inspectors wroteBased on observation, interview and document review, food was not served in a sanitary manner for 15 residents who dined in the north dining area, observed during dining services. In addition, the facility failed to maintain the ice machine in a sanitary manner to prevent potential illness for 15 residents who currently received ice from the ice machine in the north dining area. Further, the facility failed to maintain proper holding food temperatures for 13 of 17 residents observed to receive egg salad sandwiches. These deficient practices had the potential to cause foodborne illness.
February 1, 2024Complaint inspection · 1 citation
  1. G
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on interview and document review, the facility failed to ensure proper placement of a lift sling for the ceiling (overhead) mechanical lift for 1 of 3 residents (R1) reviewed for accidents. This resulted in harm for R1 when she fell from the mechanical lift and sustained a left rib fracture. This deficient practice is being cited at past non-compliance related to corrective action taken to ensure proper placement of the lift slings when using mechanical lifts prior to the survey.
January 10, 2024Standard inspection · 2 citations
  1. E
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    F585 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 13, 2024
    Inspectors wroteBased on observation, interview, and document review, the facility failed to ensure grievances forms and procedures were posted in prominent locations throughout the facility for residents and resident representatives to file grievances anonymously if desired, for 5 of 5 residents (R17, R40, R37, R31, R5) reviewed for grievances.
  2. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 13, 2024
    Inspectors wroteBased on observation, interview and document review, the facility failed to ensure infection control practices such as hand hygiene, avoiding contamination of utensils during a water pass, and ensuring the personal laundry was transported in a manner that prevented risk of contamination for 2 of 5 hallways observed for linen transportation. In addition, the facility failed to ensure the spout of the coffee machine in that facility's kitchen was free of build up.

Fire safety inspections

6 fire safety citations on file: 1 on February 25, 2026, 2 on December 11, 2024, 3 on January 10, 2024.

Every fire safety citation6 citations
  1. E
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · February 25, 2026 · Corrected (the home has a date of correction)
  2. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · December 11, 2024 · Corrected (the home has a date of correction)
  3. D
    Install smoke barrier doors that can resist smoke for at least 20 minutes.
    K 374 · December 11, 2024 · Corrected (the home has a date of correction)
  4. F
    Have simulated fire drills held at unexpected times.
    K 712 · January 10, 2024 · Corrected (the home has a date of correction)
  5. D
    Provide properly protected cooking facilities.
    K 324 · January 10, 2024 · Corrected (the home has a date of correction)
  6. D
    Have restrictions on the use of highly flammable decorations.
    K 753 · January 10, 2024 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
April 17, 2025Fine $14,901

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeMinnesotaUnited States
All nursing staff (RN, LPN and aides)5.154.193.86
Registered nurses1.011.060.69
All nursing staff on weekends4.503.713.42
Nurse aides3.26
Licensed practical nurses0.89
Nursing staff turnover (share who left in a year)29.9%42.2%45.8%
Registered nurse turnover8.3%38.6%42.9%
Administrators who left0

CMS expects 3.27 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 5.41 on weekdays and 4.50 on weekends, 17% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 5.26 in April to June 2025 to 5.15 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20265.151.015.414.50 0.0%0 of 9049
Oct to Dec 20254.760.965.014.14 0.0%0 of 9251
Jul to Sep 20254.900.985.184.18 0.0%0 of 9249
Apr to Jun 20255.261.055.544.55 0.0%0 of 9147
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Minnesota, Jan to Mar 20264.191.054.383.735.2%0.8% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.

Official wage estimates for Minnesota

JobMedianMiddle halfEmployed
Minnesota, all employers
CNAs (nursing assistants)$22.44$19.39 to $23.7229,120
LPNs and LVNs$30.65$28.83 to $34.2612,840
Registered nurses$48.80$42.76 to $55.1770,110
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeMinnesotaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
10.518.213.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.41.90.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
3.42.61.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
1.14.03.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.01.91.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
12.220.514.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
2.75.24.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
17.017.115.4

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for St. Williams Living Center's Medicare short-stay residents. How to read these, and what Medicare pays for.

Went home or back to the community

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

US median of homes 51.5% · Minnesota: 66 better, 14 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 21 eligible stays.

Potentially preventable readmissions

10.2% this home

No different from the national rate

US median of homes 10.7% · Minnesota: 0 better, 0 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 25 eligible stays.

Infections that led to a hospital stay

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

US median of homes 7.1% · Minnesota: 2 better, 0 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 10 eligible stays.

Self-care and mobility at discharge

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: Minnesota57.8% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 12 residents counted.

Falls with major injury

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: Minnesota0.0% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 13 residents counted.

New or worsened pressure ulcers

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: Minnesota2.0% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 13 residents counted.

Medication list given at discharge

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: Minnesota98.5% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 10 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: ST. WILLIAM'S LIVING CENTER.

NameRoleTypeShareSince
Midwest Bank5% or greater mortgage interestOrganization04/29/2005
Dorn, ViolaCorporate directorIndividual01/12/2012
Haggenmiller, JeromeCorporate directorIndividual09/01/2022
Hinrichs, RoseCorporate directorIndividual09/01/2018
Hoffman, ScottCorporate directorIndividual09/01/2022
Jakubiec, DawnCorporate directorIndividual01/02/2012
Theis, JeremyCorporate directorIndividual07/01/2023
Vaske, DavidCorporate directorIndividual08/01/2023
Bitzan, MarleneOperational/managerial controlIndividual05/21/2013
Kelly, TimothyOperational/managerial controlIndividual04/01/2013
Sundby, ScottOperational/managerial controlIndividual02/16/2015
Bitzan, MarleneAdp of the SNFIndividual05/21/2013
Kelly, TimothyAdp of the SNFIndividual12/06/2024
Sundby, ScottAdp of the SNFIndividual07/15/2025

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 3 problems in this area, most recently on February 25, 2026: "Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident."
  2. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 2 problems in this area, most recently on December 15, 2025: "Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities."
  3. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 2 problems in this area, most recently on April 17, 2025: "Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail."
  4. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on December 11, 2024: "Provide and implement an infection prevention and control program."

Other nursing homes nearby

Minnesota contacts for a concern about a nursing home

These are the official offices in Minnesota. NursingHomeClear cannot take or act on complaints.

Common questions

What is St. Williams Living Center's Medicare star rating?
CMS rates St. Williams Living Center 5 out of 5 stars overall, with 4 for health inspections, 5 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did St. Williams Living Center get at its last inspection?
1 health deficiency at the standard inspection on February 25, 2026. The Minnesota average is 7.1.
Has St. Williams Living Center been fined?
Yes. CMS lists 1 fine totaling $14,901 in the last three years.
Does St. Williams Living Center accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns St. Williams Living Center?
CMS lists 14 owners and managers. Legal business name: ST. WILLIAM'S LIVING CENTER.

Sources

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