Home / New Hampshire / Unity
Sullivan County Health Care
5 Nursing Home Drive, Unity, NH 03743 · Sullivan County · (603) 542-9511
156 certified beds, about 114 residents a day · Government - County · Medicare and Medicaid since 2002
CMS Care Compare ratings, data as of September 1, 2026 · CCN 305093 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on December 11, 2025, inspectors cited 2 health deficiencies (the New Hampshire average is 4, the national average 9.2).
Of 10 health citations since October 2023, 1 was rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).
CMS lists 1 fine totaling $16,153 in the last three years; the largest was $16,153, and the latest is dated June 6, 2025.
Nurses and nurse aides worked 5.56 hours per resident per day, against 3.90 across New Hampshire and 3.86 nationally. Registered nurses accounted for 0.56 of those hours.
48.1% of nursing staff left within the year CMS measured (New Hampshire average 44.1%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 10 health citations on file.
December 11, 2025Standard inspection · 2 citations
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on interview and record review, it was determined that the facility failed to ensure resident care plans were revised for 2 residents in a final sample of 24 residents. (Resident Identifiers are #34 and #121).
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, interview, and record review, it was determined that the facility failed to ensure that a resident was assisted with meals in accordance with the resident's care plan for 2 of 2 dining observations. (Resident identifier is #31.)
June 6, 2025Complaint inspection · 1 citation
- J Provide and implement an infection prevention and control program.
Inspectors wroteBased on interview and record review, it was determined that the facility failed to ensure residents were free from exposure to bloodborne pathogen transmission when staff used a resident's insulin pen to administer insulin to another resident (Resident identifiers are #1 and #2.)
October 16, 2024Standard inspection · 2 citations
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on interview and record review it was determined that the facility failed to follow professional standards after a fall with identified hip pain for 1 of 1 resident reviewed for falls (Resident Identifier #120)
- B Ensure each resident receives an accurate assessment.
Inspectors wroteBased on record review and interview, it was determined that the facility failed to accurately code Minimum Data Set (MDS) assessments for 3 residents reviewed for MDS in a final sample of 25 residents (Resident identifiers are #8, #29, and #118).
January 4, 2024Complaint inspection · 2 citations
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on interview and record review, the facility failed to ensure that staff reported allegations of abuse to the administrator, or designee, within 2 hours after the allegation, to prevent further abuse for 1 of 3 residents reviewed for abuse (Resident Identifier is #2).
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on interview and record review, the facility failed to ensure that staff reported allegations of abuse to the administrator, or designee, within 2 hours after the allegation for 1 of 3 residents reviewed for abuse (Resident Identifier is #2)
October 19, 2023Standard inspection, Complaint inspection · 3 citations
- E Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Inspectors wroteBased on interview and record review, it was determined that the facility failed to ensure that the residents were seen face-to-face by a physician, at least once every 30 days, for the first 90 days after admission, and at least every 60 days thereafter for 7 out of 7 residents reviewed for physician visits in a final sample of 25 residents (Resident Identifiers are #1, #40, #62, #73, #113 and #117).
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview, and policy review it was determined that the facility failed to ensure that the residents' environment remained as free of accident hazards as possible on 1 of 4 units (Stern 3 Unit).
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview, and record review, it was determined that the facility failed to ensure that expired medications and biologicals were removed from supply and were not given for 1 of 2 medication rooms and 1 of 4 medication carts observed.
Fire safety inspections
1 fire safety citation on file: 1 on December 11, 2025.
Every fire safety citation1 citation
- C Have simulated fire drills held at unexpected times.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| June 6, 2025 | Fine | $16,153 |
| October 19, 2023 | Payment Denial | 35 days from January 19, 2024 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | New Hampshire | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 5.56 | 3.90 | 3.86 |
| Registered nurses | 0.56 | 0.78 | 0.69 |
| All nursing staff on weekends | 5.21 | 3.47 | 3.42 |
| Nurse aides | 4.02 | ||
| Licensed practical nurses | 0.98 | ||
| Nursing staff turnover (share who left in a year) | 48.1% | 44.1% | 45.8% |
| Registered nurse turnover | 33.3% | 40.9% | 42.9% |
| Administrators who left | not reported |
CMS expects 3.07 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 5.70 on weekdays and 5.21 on weekends, 9% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 26.5% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 5.35 in April to June 2025 to 5.56 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 5.56 | 0.56 | 5.70 | 5.21 | 26.5% | 0 of 90 | 114 |
| Oct to Dec 2025 | 5.33 | 0.64 | 5.48 | 4.94 | 32.2% | 0 of 92 | 122 |
| Jul to Sep 2025 | 5.57 | 0.66 | 5.80 | 4.97 | 31.2% | 0 of 92 | 125 |
| Apr to Jun 2025 | 5.35 | 0.74 | 5.59 | 4.77 | 29.3% | 0 of 91 | 123 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| New Hampshire, Jan to Mar 2026 | 3.85 | 0.74 | 4.01 | 3.45 | 13.1% | 0.1% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | New Hampshire | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 30.9 | 22.7 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 3.5 | 1.1 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.9 | 2.1 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 3.4 | 4.4 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 1.3 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 18.1 | 17.5 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 2.7 | 4.2 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 26.1 | 17.8 | 15.4 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.5 | 1.6 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.4 | 1.9 | 1.8 |
Owners and operators
Legal business name: SULLIVAN COUNTY COMMISSIONERS.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Lagos, Matthew | W-2 managing employee | Individual | 12/19/2022 | |
| Lagos, Matthew | Corporate director | Individual | 12/19/2022 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- When is the care plan meeting, and can family attend it?Inspectors cited 3 problems in this area, most recently on December 11, 2025: "Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 2 problems in this area, most recently on December 11, 2025: "Provide care and assistance to perform activities of daily living for any resident who is unable."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 2 problems in this area, most recently on January 4, 2024: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 1 problem in this area, most recently on June 6, 2025: "Provide and implement an infection prevention and control program."
Other nursing homes nearby
- Elm Wood Center at Claremont Claremont, 5.8 mi · 2 of 5 stars · 29 citations
- Woodlawn Healthcare Center LLC Newport, 7.4 mi · 2 of 5 stars · 16 citations
- Cedar Hill Health Care Center Windsor, 9.7 mi · 3 of 5 stars · 13 citations
- Springfield Health & Rehab Springfield, 9.9 mi · not rated · 79 citations
- Gill Odd Fellows Home of Vermont Ludlow, 20.4 mi · 4 of 5 stars · 25 citations
- Hillsboro House Nursing Home Hillsboro, 22.8 mi · 3 of 5 stars · 16 citations
- Covenant Living of Keene Keene, 23.6 mi · 4 of 5 stars · 6 citations
- Lebanon Center, Genesis Healthcare Lebanon, 24.2 mi · 1 of 5 stars · 30 citations
Common questions
- What is Sullivan County Health Care's Medicare star rating?
- CMS rates Sullivan County Health Care 4 out of 5 stars overall, with 4 for health inspections, 4 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Sullivan County Health Care get at its last inspection?
- 2 health deficiencies at the standard inspection on December 11, 2025. The New Hampshire average is 4.
- Has Sullivan County Health Care been fined?
- Yes. CMS lists 1 fine totaling $16,153 in the last three years.
- Does Sullivan County Health Care accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Sullivan County Health Care?
- CMS lists 2 owners and managers. Legal business name: SULLIVAN COUNTY COMMISSIONERS.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.