Home / South Dakota / Brookings
The Neighborhoods at Brookview
2421 Yorkshire Dr, Brookings, SD 57006 · Brookings County · (605) 696-8700
79 certified beds, about 70 residents a day · Government - City/county · Medicare and Medicaid since 1995
CMS Care Compare ratings, data as of September 1, 2026 · CCN 435083 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on November 21, 2025, inspectors cited 1 health deficiency (the South Dakota average is 6.7, the national average 9.2).
None of its 8 health citations since August 2023 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 4.60 hours per resident per day, against 3.79 across South Dakota and 3.86 nationally. Registered nurses accounted for 0.80 of those hours.
53.6% of nursing staff left within the year CMS measured (South Dakota average 48.2%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 8 health citations on file.
November 21, 2025Standard inspection · 1 citation
- D Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Inspectors wroteBased on observation, interview, and policy review the provider failed to ensure a safe environment when the oven in Ash Neighborhood kitchenette was left on at 300 degrees and unattended by nutrition services (NS) D with four residents observed in he area.
November 13, 2025Complaint inspection · 1 citation
- E Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on record review, interviews, observations, document review, and policy review, the provider failed to assess three of five sampled residents (1, 4, and 5), all of whom had either experienced a fall related to a recliner or lacked access to their recliner controls. The provider also failed to update residents' care plans and educate staff as indicated in the incident reports.
May 31, 2024Standard inspection · 3 citations
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, expiration date cheat sheet review, and policy review, the provider failed to properly label and store: *Juice cartons in two of six kitchenette refrigerators. *Food items in one of one main kitchen walk-in cooler.
- D Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Inspectors wroteBased on observation, interview, and call light log report review, the provider failed to ensure call lights were answered promptly for one of two sampled residents (29) who used the call light to alert staff of assistance needs.
- D Provide and implement an infection prevention and control program.
Inspectors wroteA. Based on observation, interview, and policy review, the provider failed to ensure appropriate glove use and hand hygiene had been performed during one of two residents (44) observed catheter care and personal care by certified nursing assistant (CNA) J.
August 31, 2023Standard inspection · 3 citations
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on observation, interview, record review, and policy review the provider failed to ensure their policy for re-weighing residents had been followed for one of one sampled resident (48) with a significant weight variance. 1. Observation and interview on 8/31/23 at 9:09 a.m. of resident 48 revealed: *She was in her room, sitting in a recliner. *She was wearing blue jeans that appeared to be tightly fitting, and a shirt. *She thought the food was very good. *She had been gaining weight and did not like that. *She had to lay down on the bed to get her jeans buttoned. *She was not sure how often she was weighed or what her weight currently was. *No one had visited with her about her weight. Review of resident 48's electronic medical record revealed: *She was admitted on [DATE]. *Her diagnoses included the following: [...]
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on observation, interview, and record review, the provider failed to follow a physician's order for a mechanically altered diet for one of one sampled resident (26).
- D Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, and policy review, the provider failed to prevent potential cross-contamination through improper glove use and hand hygiene when handling ready-to-eat foods by two of two nutrition and food service (NAFS) employees (I and K) during three of three meal service observations in two of six neighborhood kitchens.
Fire safety inspections
2 fire safety citations on file: 1 on May 31, 2024, 1 on August 31, 2023.
Every fire safety citation2 citations
- E Keep aisles, corridors, and exits free of obstruction in case of emergency.
- D Have generator or other power source capable of supplying service within 10 seconds.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | South Dakota | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.60 | 3.79 | 3.86 |
| Registered nurses | 0.80 | 0.80 | 0.69 |
| All nursing staff on weekends | 3.94 | 3.26 | 3.42 |
| Nurse aides | 3.49 | ||
| Licensed practical nurses | 0.30 | ||
| Nursing staff turnover (share who left in a year) | 53.6% | 48.2% | 45.8% |
| Registered nurse turnover | 23.1% | 34.7% | 42.9% |
| Administrators who left | not reported |
CMS expects 3.17 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.87 on weekdays and 3.94 on weekends, 19% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 2.6% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.75 in April to June 2025 to 4.60 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.60 | 0.80 | 4.87 | 3.94 | 2.6% | 0 of 90 | 70 |
| Oct to Dec 2025 | 4.80 | 0.82 | 5.06 | 4.12 | 9.6% | 0 of 92 | 71 |
| Jul to Sep 2025 | 4.73 | 0.86 | 5.00 | 4.04 | 5.2% | 0 of 92 | 73 |
| Apr to Jun 2025 | 4.75 | 0.82 | 5.07 | 3.94 | 15.2% | 0 of 91 | 71 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| South Dakota, Jan to Mar 2026 | 3.76 | 0.79 | 3.97 | 3.25 | 9.1% | 1.1% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | South Dakota | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 21.7 | 21.4 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 1.1 | 2.1 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 4.9 | 2.9 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 4.3 | 5.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 2.0 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 21.6 | 19.4 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 6.2 | 4.6 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 22.9 | 24.6 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 7.5 | 19.9 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 6.8 | 12.0 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.2 | 1.5 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.5 | 1.8 | 1.8 |
Owners and operators
Legal business name: CITY OF BROOKINGS.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| City of Brookings | 5% or greater direct ownership interest | Organization | 100% | 03/21/1970 |
| Merkley, Jason | Corporate officer | Individual | 12/05/2011 | |
| Wagner, Melissa | Corporate officer | Individual | 09/15/2018 | |
| Cecil, Daniel | Operational/managerial control | Individual | 06/01/2013 | |
| Klinkhammer, Jeremy | Operational/managerial control | Individual | 05/03/2021 | |
| Merkley, Jason | Operational/managerial control | Individual | 12/05/2011 | |
| City of Brookings | Adp of the SNF | Organization | 03/21/1970 | |
| Cecil, Daniel | Adp of the SNF | Individual | 12/01/2025 | |
| Klinkhammer, Jeremy | Adp of the SNF | Individual | 05/03/2021 | |
| Merkley, Jason | Adp of the SNF | Individual | 12/05/2011 | |
| Wagner, Melissa | Adp of the SNF | Individual | 09/18/2018 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 2 problems in this area, most recently on November 13, 2025: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on May 31, 2024: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- Can we see a resident room, a shower room and the dining room on this visit?Inspectors cited 1 problem in this area, most recently on November 21, 2025: "Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public."
- How many nurses and aides work each shift, nights and weekends included?Inspectors cited 1 problem in this area, most recently on May 31, 2024: "Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift."
Other nursing homes nearby
- United Living Community Brookings, 2 mi · 2 of 5 stars · 22 citations
- Riverview Healthcare Center Flandreau, 19.8 mi · 1 of 5 stars · 36 citations
- Flandreau Santee Sioux Tribe Care Center Flandreau, 20 mi · 3 of 5 stars · 10 citations
- Hendricks Community Hospital Hendricks, 21.9 mi · 1 of 5 stars · 26 citations
- Estelline Nursing and Care Center Estelline, 23.9 mi · 4 of 5 stars · 2 citations
South Dakota contacts for a concern about a nursing home
These are the official offices in South Dakota. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: South Dakota Department of Health, Office of Health Facilities Licensure and Certification, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: South Dakota Long-Term Care Ombudsman Program, Department of Human Services. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: South Dakota Department of Health Nursing Facility Reports, where South Dakota publishes its own records on licensed homes.
Common questions
- What is The Neighborhoods at Brookview's Medicare star rating?
- CMS rates The Neighborhoods at Brookview 5 out of 5 stars overall, with 5 for health inspections, 4 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did The Neighborhoods at Brookview get at its last inspection?
- 1 health deficiency at the standard inspection on November 21, 2025. The South Dakota average is 6.7.
- Has The Neighborhoods at Brookview been fined?
- CMS lists no fines in the last three years.
- Does The Neighborhoods at Brookview accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns The Neighborhoods at Brookview?
- CMS lists 11 owners and managers. Legal business name: CITY OF BROOKINGS.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.