The Village at Germantown
7930 Walking Horse Circle, Germantown, TN 38138 · Shelby County · (901) 752-2580
55 certified beds, about 47 residents a day · Non profit - Other · Medicare since 2006
Part of a continuing care retirement community Certified for Medicare
Overall
3 of 5
Health inspections
2 of 5
Staffing
5 of 5
Quality measures
2 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 445482 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on September 11, 2025, inspectors cited 5 health deficiencies (the Tennessee average is 4.4, the national average 9.2).
Of 16 health citations since August 2019, 1 was rated as actual harm or immediate jeopardy to residents.
CMS lists 1 fine totaling $11,196 in the last three years; the largest was $11,196, and the latest is dated September 11, 2025.
Nurses and nurse aides worked 7.17 hours per resident per day, against 3.80 across Tennessee and 3.86 nationally. Registered nurses accounted for 0.99 of those hours.
41.0% of nursing staff left within the year CMS measured (Tennessee average 48.9%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
508/19
609/22
509/25
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 16 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
11D
3E
1F
Potential for minimal harm
0A
0B
0C
September 11, 2025Standard inspection · 5 citations
- E Ensure each resident’s drug regimen must be free from unnecessary drugs.
Inspectors wroteBased on policy review, medical record review, and interview, the facility failed to ensure residents were free from unnecessary medications for 3 of 5 (Resident #2, #5, and #9) reviewed for unnecessary medications.
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on policy review, observation, and interview, the facility failed to ensure food was stored, handle, prepared, and served under sanitary conditions, when food was found opened and undated, and dirty cooking utensils were found on the floor. The census was 52 with 49 residents receiving a meal tray from the kitchen.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on policy review, medical record review, observation, and interview, the facility failed to ensure the environment was free from accident hazards when unsecure sharps were observed in 4 of 56 (Residents #2, #12, #29, and #42) sampled residents' rooms.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on policy review, observation, and interview, the facility failed to ensure medications were properly stored and secured for 2 of 5 (Resident #5 and #23) residents observed when 2 of 5 (License Practical Nurse (LPN) A and LPN C) staff members left a medication unattended and out of sight during medication pass and a random observation.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on Centers for Disease Control and Prevention (CDC) guidelines, facility policy review, Glucometer (a device used to check blood sugar levels with the use of a blood sample) User's Guide review, skills check off list review, medical record review, observation, and interview, the facility failed to ensure practices to prevent the potential spread of infection were maintained when a multi-use blood glucose meter was not cleaned or disinfected with an Environmental Protection Agency (EPA) approved disinfecting wipe to prevent the cross-contamination of bloodborne pathogens and failed to ensure staff properly performed hand hygiene for 1 of 2 (Resident #23) sampled residents reviewed for blood glucose monitoring. [...]
September 22, 2022Standard inspection · 6 citations
- G Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on review of the National Pressure Injury Advisory Panel (NPIAP) Prevention and Treatment of Pressure Ulcers: Quick Reference Guide, policy review, medical record review, observation, and interview, the facility failed to ensure a resident received preventative care, received treatment and services to promote healing and prevent further pressure ulcers and tissue injuries for 1 of 4 sampled residents (Resident #16) reviewed with in-house acquired pressure ulcers. The facility's failure to provide preventative treatment, identification, assessment, reporting, and appropriate treatment resulted in actual Harm for Resident #16.
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on policy review, observation, and interview, the facility failed to ensure food was served under sanitary. The facility had a census of 36 with 21 of those residents receiving a food tray from the Care Base 3 Kitchen.
- D Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Inspectors wroteBased on medical record review and interview the facility failed to ensure Care Plan conference meetings were held at least quarterly for 2 of 16 sampled residents (Resident #7 and #10) reviewed for care plan meetings.
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on policy review, medical record review, and interview the facility failed to ensure pressure risk assessments were completed at least quarterly for 1 of 4 sampled residents (Resident #7) reviewed for pressure ulcers.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on medical record review and interview the facility failed to revise the comprehensive care plan to reflect the use of anticoagulant medication (blood thinning medication) for 1 of 5 sampled residents (Resident #15) reviewed for unnecessary medications.
- D Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Inspectors wroteBased on policy review, medical record review, and interview the facility failed to ensure vitals signs were taken for the use of an antihypertensive medication for 1 of 5 sampled residents (Resident #7) reviewed for unnecessary medication.
August 14, 2019Standard inspection · 5 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on policy review, observation, and interview, the facility failed to ensure food was stored, prepared, and served under sanitary conditions when staff failed to perform proper hand hygiene and handle food properly in the Long Term Care Kitchen and failed to maintain food at the proper holding temperature in the Rehabilitation Kitchen. The facility had a census of 44 residents, with 19 of those residents receiving a meal from the Long Term Care Kitchen and 23 of those receiving a meal from the Rehabilitation Kitchen.
- D Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
Inspectors wroteBased on policy review, new employee file review, and interview, the facility failed to ensure 2 of 8 (Certified Nursing Assistant (CNA) #3 and 4) employee files reviewed had a current certification/license.
- D Observe each nurse aide's job performance and give regular training.
Inspectors wroteBased on policy review, Certified Nursing Assistant (CNA) training record review, and interview, the facility failed to ensure 2 of 8 (CNA #1 and 2) CNAs employed for a full year received at least 12 hours of in-service training.
- D Ensure that residents are free from significant medication errors.
Inspectors wroteBased on review of the GERIATRIC MEDICATION HANDBOOK, 13TH EDITION provided by the American Society of Consultant Pharmacists, medical record review, observation, and interview, the facility failed to ensure 1 of 3 (Licensed Practical Nurse (LPN) #1) nurses failed to administer medications free of significant medication errors.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on Caviwipes Directions for Use review, policy review, observation, and interview, 3 of 3 (Licensed Practical Nurse (LPN) #1, 2, and 3) nurses failed to ensure practices to prevent the potential spread of infection were maintained when glucometers (glucose testing machine) were not disinfected properly after use and hand hygiene was not performed properly during medication administration.
Fire safety inspections
7 fire safety citations on file: 3 on September 11, 2025, 4 on August 14, 2019.
Every fire safety citation7 citations
- D Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- D Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
- D Have generator or other power source capable of supplying service within 10 seconds.
- D Establish roles under a Waiver declared by secretary.
- D Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- D Install corridor and hallway doors that block smoke.
- D To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| September 11, 2025 | Fine | $11,196 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Tennessee | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 7.17 | 3.80 | 3.86 |
| Registered nurses | 0.99 | 0.60 | 0.69 |
| All nursing staff on weekends | 6.45 | 3.31 | 3.42 |
| Nurse aides | 4.39 | ||
| Licensed practical nurses | 1.79 | ||
| Nursing staff turnover (share who left in a year) | 41.0% | 48.9% | 45.8% |
| Registered nurse turnover | 27.3% | 43.2% | 42.9% |
| Administrators who left | 1 |
CMS expects 4.02 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 7.45 on weekdays and 6.45 on weekends, 13% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 17.2% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 6.27 in April to June 2025 to 7.16 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 7.16 | 0.99 | 7.45 | 6.45 | 17.2% | 0 of 90 | 47 |
| Oct to Dec 2025 | 6.94 | 1.09 | 7.24 | 6.18 | 10.5% | 0 of 92 | 49 |
| Jul to Sep 2025 | 6.79 | 1.06 | 7.20 | 5.75 | 7.6% | 0 of 92 | 48 |
| Apr to Jun 2025 | 6.27 | 0.87 | 6.69 | 5.23 | 8.5% | 0 of 91 | 52 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Tennessee, Jan to Mar 2026 | 3.75 | 0.56 | 3.95 | 3.27 | 4.0% | 0.7% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
Staff pay at this home
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.
Official wage estimates for Tennessee
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Tennessee, all employers | |||
| CNAs (nursing assistants) | $18.27 | $17.09 to $19.66 | 27,040 |
| LPNs and LVNs | $28.31 | $23.64 to $30.12 | 20,830 |
| Registered nurses | $39.18 | $36.28 to $45.79 | 72,200 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Tennessee | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 17.2 | 14.0 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 1.5 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.1 | 1.8 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 0.0 | 3.4 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.5 | 1.7 | 1.6 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 11.5 | 5.0 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 10.7 | 16.9 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 32.0 | 22.6 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 19.3 | 11.2 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.9 | 1.7 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.2 | 1.6 | 1.8 |
Owners and operators
Legal business name: THE VILLAGE AT GERMANTOWN INC.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Lavy, Junaita | Operational/managerial control | Individual | 03/27/2015 | |
| Repking, Julie | Operational/managerial control | Individual | 02/01/2014 | |
| Selheimer, Donald | Operational/managerial control | Individual | 03/01/2015 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 4 problems in this area, most recently on September 11, 2025: "Ensure each resident’s drug regimen must be free from unnecessary drugs."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 3 problems in this area, most recently on September 11, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 2 problems in this area, most recently on September 11, 2025: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on September 11, 2025: "Provide and implement an infection prevention and control program."
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- Signature Healthcare of Primacy Memphis, 3.2 mi · 5 of 5 stars · 7 citations
- Iris Cove Health & Rehabilitation Memphis, 3.2 mi · 2 of 5 stars · 19 citations
- Waters of Memphis a Rehabilitation & Nursing Ctr Memphis, 3.2 mi · 1 of 5 stars · 13 citations
- Kirby Pines Manor Memphis, 4.1 mi · 5 of 5 stars · 2 citations
- Cordova Wellness and Rehabilitation Center Cordova, 4.3 mi · 3 of 5 stars · 12 citations
- Memphis Jewish Home Cordova, 4.3 mi · 4 of 5 stars · 14 citations
- Applingwood Post Acute Cordova, 4.3 mi · 2 of 5 stars · 10 citations
- Shelby Oaks Post Acute Memphis, 6.6 mi · 1 of 5 stars · 22 citations
Tennessee contacts for a concern about a nursing home
These are the official offices in Tennessee. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Tennessee Health Facilities Commission, Division of Licensure and Regulation, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Tennessee Long-Term Care Ombudsman, Department of Disability and Aging, 877-236-0013. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
Common questions
- What is The Village at Germantown's Medicare star rating?
- CMS rates The Village at Germantown 3 out of 5 stars overall, with 2 for health inspections, 5 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did The Village at Germantown get at its last inspection?
- 5 health deficiencies at the standard inspection on September 11, 2025. The Tennessee average is 4.4.
- Has The Village at Germantown been fined?
- Yes. CMS lists 1 fine totaling $11,196 in the last three years.
- Does The Village at Germantown accept Medicaid?
- CMS lists it as "Medicare", so it is not certified for Medicaid.
- Who owns The Village at Germantown?
- CMS lists 3 owners and managers. Legal business name: THE VILLAGE AT GERMANTOWN INC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.