6500 Kirby Gate Boulevard, Memphis, TN 38119 · Shelby County · (901) 752-0772
90 certified beds, about 83 residents a day · For profit - Individual · Medicare and Medicaid since 2016
CMS Care Compare ratings, data as of September 1, 2026 · CCN 445522 · See it on Medicare.gov · Compare with other homes
At its most recent standard inspection, on September 14, 2023, inspectors cited 8 health deficiencies (the Tennessee average is 4.4, the national average 9.2).
None of its 13 health citations since June 2019 was rated as actual harm or immediate jeopardy.
CMS lists 1 fine totaling $5,293 in the last three years; the largest was $5,293, and the latest is dated September 18, 2023.
Nurses and nurse aides worked 3.40 hours per resident per day, against 3.80 across Tennessee and 3.86 nationally. Registered nurses accounted for 0.39 of those hours.
59.5% of nursing staff left within the year CMS measured (Tennessee average 48.9%).
CMS links it to Infinity Healthcare Consulting, an affiliated group of 70 nursing homes.
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 13 health citations on file.
Inspectors wroteBased on facility policy review, personnel file review, facility document review and interview, Administration failed to ensure that nursing services were provided by qualified personnel when the facility hired an imposter nurse (Imposter Nurse A) to function as a Registered Nurse (RN) using another RN's (RN C) Tennessee license. Imposter Nurse A was hired on 02/21/2025 and worked at the facility from 02/25/2025 to 04/23/2025.
Inspectors wroteBased on policy review, medical record review, and interview, the facility failed to thoroughly investigate an allegation of an injury of unknown origin for 1 of 3 (Resident #1) sampled residents reviewed for abuse.
Inspectors wroteBased on policy review, observation, and interview, the facility failed to maintain and enhance resident's dignity and respect when 7 of 24 (Registered Nurse (RN) #1, Licensed Practical Nurse (LPN) #1, LPN #2, Unit Manager #1, Unit Manager #2, Certified Nursing Assistant (CNA) #1, CNA #4, CNA #6) staff members failed to knock before entering resident rooms, when 1 of 24 (LPN #1) staff members stood to assist Resident #45 with meals, when 1 of 24 (CNA #4) staff members did not use proper courtesy titles, and when 1 of 4 (RN #1) nurses failed to provide privacy for 1 of 5 (Resident #46) residents observed during medication administration.
Inspectors wroteBased on policy review, observation, and interview, the facility failed to ensure food was served under sanitary conditions when 5 of 24 staff members Certified Nurse Assistant (CNA#1, #2, #3, #4, #6) failed to perform hand hygiene during meal services. The number of meal trays served on 9/10/2023 for lunch were 73. The number of meal trays served for breakfast on 9/11/2023 were 72.
Inspectors wroteBased on policy review, observation, and interview, the facility failed to provide effective housekeeping to maintain a sanitary environment for 3 of 53 (room [ROOM NUMBER], #230, and #307) resident rooms observed.
Inspectors wroteBased on policy review, medical record review, facility investigation, and interview, the facility failed to ensure residents' were free from abuse for 1 of 5 (Resident #67) sampled residents reviewed for abuse.
Inspectors wroteBased on policy review, medical record review, and interview, the facility failed to timely report an allegation of abuse for 1 of 5 (Resident #67) sampled residents reviewed for allegation of abuse.
Inspectors wroteBased on policy review, medical record review, review of facility investigation, and interview, the facility failed to provide documentation for an investigation of an allegation of abuse and failed to ensure a thorough investigation was completed for 1 of 5 (Resident #67) sampled residents reviewed for an allegation of abuse.
Inspectors wroteBased on policy review, medical record review, observation, and interview, the facility failed to provide care and services for an indwelling urinary catheter (a tube in the bladder that drains the urine) for 2 of 2 (Resident #22 and #41) sampled residents reviewed for indwelling catheters.
Inspectors wroteBased on policy review, observation, and interview, the facility failed to ensure infection control practices to prevent the spread of infection were used when 2 of 4 (Licensed Practical Nurse (LPN) #3, and LPN #5) nurses failed to perform hand hygiene and clean equipment after use during medication administration.
Inspectors wroteBased on policy review, observation, and interview, the facility failed to deliver meal trays to residents in a timely manner resulting in late meals. This had the potential to affect the 73 of the 78 residents who had received a tray from the Kitchen.
Inspectors wroteBased on policy review, observation, and interview, the facility failed to ensure food was stored, prepared, and served under sanitary conditions as evidenced by undated food items, a dirty deep fryer, meat slicer, and mixer, inappropriate tray line serving temperatures, and 2 of 13 staff members (Certified Nursing Assistant (CNA) #1 and #2) failed to distribute and serve food in a sanitary manner during dining. This had the potential to affect the 73 of the 78 residents who had received a tray from the Kitchen.
Inspectors wroteBased on policy review, observation, and interview, the facility failed to ensure food was stored, prepared, and served under sanitary conditions when dietary staff did not properly restrain hair and when food items were stored in the refrigerator and freezer uncovered, unlabeled, and undated. The facility had a census of 82 residents, with 80 of those residents receiving a tray from the kitchen.
4 fire safety citations on file: 4 on September 14, 2023.
| Date | Penalty | Amount or length |
|---|---|---|
| September 18, 2023 | Fine | $5,293 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Tennessee | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.40 | 3.80 | 3.86 |
| Registered nurses | 0.39 | 0.60 | 0.69 |
| All nursing staff on weekends | 2.95 | 3.31 | 3.42 |
| Nurse aides | 1.87 | ||
| Licensed practical nurses | 1.15 | ||
| Nursing staff turnover (share who left in a year) | 59.5% | 48.9% | 45.8% |
| Registered nurse turnover | 93.3% | 43.2% | 42.9% |
| Administrators who left | 3 |
CMS expects 4.41 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.58 on weekdays and 2.95 on weekends, 18% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.64 in April to June 2025 to 3.40 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.40 | 0.39 | 3.58 | 2.95 | 0.0% | 0 of 90 | 83 |
| Oct to Dec 2025 | 3.72 | 0.44 | 3.99 | 3.01 | 0.0% | 0 of 92 | 84 |
| Jul to Sep 2025 | 3.69 | 0.40 | 3.90 | 3.16 | 1.9% | 0 of 92 | 81 |
| Apr to Jun 2025 | 3.64 | 0.33 | 3.87 | 3.09 | 0.0% | 0 of 91 | 72 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Tennessee, Jan to Mar 2026 | 3.75 | 0.56 | 3.95 | 3.27 | 4.0% | 0.7% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Tennessee, all employers | |||
| CNAs (nursing assistants) | $18.27 | $17.09 to $19.66 | 27,040 |
| LPNs and LVNs | $28.31 | $23.64 to $30.12 | 20,830 |
| Registered nurses | $39.18 | $36.28 to $45.79 | 72,200 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Tennessee | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 1.9 | 14.0 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.3 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 1.8 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 2.8 | 3.4 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.7 | 1.7 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 9.0 | 17.2 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 3.2 | 5.0 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 21.3 | 16.9 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 25.4 | 22.6 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 12.8 | 11.2 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.8 | 1.7 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.8 | 1.6 | 1.8 |
For a stay to recover after a hospital visit, these are the results CMS publishes for Waters of Memphis a Rehabilitation & Nursing Ctr's Medicare short-stay residents. On returning residents home or to the community, CMS rates it no different from the national rate (47.8% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.
47.8% this home
No different from the national rate
US median of homes 51.5% · Tennessee: 62 better, 16 worse
Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 90 eligible stays.
10.6% this home
No different from the national rate
US median of homes 10.7% · Tennessee: 1 better, 7 worse
Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 99 eligible stays.
7.1% this home
No different from the national rate
US median of homes 7.1% · Tennessee: 2 better, 1 worse
Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 64 eligible stays.
61.1% this home
Median of homes: Tennessee58.3% · US 56.6%
Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 36 residents counted.
0.0% this home
Median of homes: Tennessee0.8% · US 0.0%
Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 65 residents counted.
1.8% this home
Median of homes: Tennessee1.6% · US 1.7%
Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 65 residents counted.
Not reported
CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Median of homes: Tennessee98.7% · US 98.7%
Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 10 residents counted.
Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.
Legal business name: WATERS OF MEMPHIS A REHABILITATION & NURSING CENTER. CMS links this home to Infinity Healthcare Consulting, a group of 70 nursing homes averaging 2.1 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Carr, Kristian | W-2 managing employee | Individual | 09/12/2022 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Chosen from this home's own inspection record.
These are the official offices in Tennessee. NursingHomeClear cannot take or act on complaints.