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The Virginia Home

1101 Hampton St., Richmond, VA 23220 · Richmond City County · (804) 359-4093

130 certified beds, about 129 residents a day · Non profit - Corporation · Medicaid since 1974

CMS abuse icon: cited for abuse in a recent inspection Last standard inspection more than 2 years ago Certified for Medicaid
Overall
3 of 5
Health inspections
2 of 5
Staffing
3 of 5
Quality measures
5 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 49E084 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on July 19, 2023, inspectors cited 8 health deficiencies (the Virginia average is 14.3, the national average 9.2).

Of 14 health citations since February 2020, 2 were rated as actual harm or immediate jeopardy to residents.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 4.67 hours per resident per day, against 3.76 across Virginia and 3.86 nationally. Registered nurses accounted for 0.43 of those hours.

16.5% of nursing staff left within the year CMS measured (Virginia average 48.1%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 14 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
2G
0H
0I
Potential for more than minimal harm
6D
6E
0F
Potential for minimal harm
0A
0B
0C
July 19, 2023Standard inspection · 8 citations
  1. G
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · Actual harm, isolated · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on staff interview, facility document review and clinical record review, it was determined the facility staff failed to protect three of 31 residents in the survey sample from abuse (Residents #60, #50 and #35), which resulted in harm cited at past non-compliance.
  2. G
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Actual harm, isolated · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on resident interview, staff interview, facility document review and clinical record review, the facility staff failed to prevent accidents that resulted in fractured bones for two of 31 residents in the survey sample, Residents #43 and #71. This was cited at harm past non-compliance.
  3. E
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    F756 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 31, 2023
    Inspectors wroteBased on staff interview, facility document review and clinical record review, it was determined the facility staff failed to completely develop a policy for the monthly drug regimen reviews with times frames for the different steps in the process, including identifying an irregularity that requires urgent actions to protect the resident for five residents reviewed for medications, (Residents #18, #38, #43, #83 and #109), in the survey sample of 31 residents.
  4. E
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    F757 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 31, 2023
    Inspectors wroteBased on staff interview and clinical record review, the facility staff failed to ensure one of 31 residents in the survey sample was free from an unnecessary medication; Resident #38.
  5. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 31, 2023
    Inspectors wroteBased on resident interview, staff interview, clinical record review, and review of facility's documentation, it was determined that the facility failed to promote and enhance each resident's right to a dignified and respected existence for three of 31 residents in the survey sample, Resident #60, #50 and #35.
  6. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 31, 2023
    Inspectors wroteBased on staff interview and clinical record review, the facility staff failed to implement the comprehensive care plan for one of 31 residents in the survey sample, Resident #38.
  7. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 31, 2023
    Inspectors wroteBased on staff interview, facility document review and clinical record review, it was determined the facility staff failed to review and revise the comprehensive care plan for two of 31 residents in the survey sample, Residents #6 and #34.
  8. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 31, 2023
    Inspectors wroteBased on observation, staff interview, clinical record review, and facility document review, it was determined that facility staff failed to store a resident's nebulizer mask in a sanitary manner for one of 31 residents in the survey sample, Resident #93.
February 3, 2022Standard inspection · 1 citation
  1. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 8, 2022
    Inspectors wroteBased on observation, staff interview, and facility document review it was determined facility staff failed to store and prepare food in a sanitary manner. The facility staff failed to ensure a table-top and floor mixer that were ready for use, were cleaned and free from food debris. The facility staff failed to maintain a 30 inch fan blowing on clean dishes and cups, located in the clean dish area of the kitchen, clean and free of dust. The facility staff failed to ensure a gallon container of apple cider dressing with an open date of 12/27/2021 was available for use.
February 20, 2020Standard inspection · 5 citations
  1. E
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    F623 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 16, 2020
    Inspectors wroteBased on staff interview, clinical record review, and facility document review, it was determined that the facility staff failed to provide the required written notification of a hospital transfer to the resident representative RR) upon a transfer to the hospital for four of 32 residents in the survey sample; Residents #45, #44, #31, and #116. The facility staff failed to provide written notification to the Resident #45's resident representative (RR) of hospital transfers on 12/13/19 and 1/1/20. The facility staff failed to provide written notification to the resident representative (RR) of Resident #44's hospital transfer on 1/31/20. [...]
  2. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 16, 2020
    Inspectors wroteBased on observation, staff interview, and facility document review, it was determined that facility staff failed to ensure the secure storage of controlled medications and failed ensure prefilled syringes were labeled with an expiration date, not expired and not available for use in two of two medication rooms observed, (the third and fifth floor medications rooms). A black metal box, one containing a 30 ml (milliliter) bottle of lorazepam was observed inside the third floor medication room refrigerator and two 30 ml (milliliter) bottles of lorazepam and twenty, 1 ml syringes of lorazepam were observed inside the fifth floor medication room refrigerator. The black metal boxes were not secured and could easily be removed. In the fifth floor medication room [ROOM NUMBER] ml [milliliter] syringes filled with sterile water without an expiration date were available for use.
  3. E
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    F947 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 16, 2020
    Inspectors wroteBased on staff interview, facility document review and employee record review, it was determined that the facility staff failed to meet mandatory training requirements for eight of 10 CNA (certified nursing assistant) educational records reviewed, (CNA #6, #1, #2, #3, #4, #8 , #9 and #10).
  4. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 16, 2020
    Inspectors wroteBased on observation, resident interview, staff interview, and clinical record review, and facility document review it was determined that facility staff failed to maintain the dignity for one of 32 residents in the survey sample, Residents # 5. The facility staff posted pictures of Resident #5 with positioning instructions and the residents name on the wall above the resident's bed. The postings could be viewed by visitors or staff not involved in the residents care and Resident #5 stated she did not like the postings on the wall.
  5. D
    Keep residents' personal and medical records private and confidential.
    F583 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 16, 2020
    Inspectors wroteBased on observation, resident interview, staff interview, and clinical record review, and facility document review it was determined that facility staff failed to maintain privacy for one of 32 residents in the survey sample, Residents # 5. The facility staff posted positioning instructions with pictures of Resident #5 and the residents name on the residents wall beside the resident's bed. The posted care instructions and pictures of the resident could be easily viewed by visitors or staff not involved in the residents care.

Fire safety inspections

31 fire safety citations on file: 16 on July 19, 2023, 3 on February 3, 2022, 12 on February 20, 2020.

Every fire safety citation31 citations
  1. F
    Provide properly protected cooking facilities.
    K 324 · July 19, 2023 · Waiver
  2. F
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · July 19, 2023 · Corrected (the home has a date of correction)
  3. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · July 19, 2023 · Waiver
  4. F
    Have properly installed electrical wiring and gas equipment.
    K 511 · July 19, 2023 · Waiver
  5. F
    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    K 521 · July 19, 2023 · Corrected (the home has a date of correction)
  6. F
    To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    K 761 · July 19, 2023 · Waiver
  7. F
    Ensure proper usage of power strips and extension cords.
    K 920 · July 19, 2023 · Corrected (the home has a date of correction)
  8. E
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · July 19, 2023 · Corrected (the home has a date of correction)
  9. E
    Have properly installed hallway dispensers for alcohol-based hand rub.
    K 325 · July 19, 2023 · Corrected (the home has a date of correction)
  10. E
    Install corridor and hallway doors that block smoke.
    K 363 · July 19, 2023 · Waiver
  11. E
    Have elevators that firefighters can control in the event of a fire.
    K 531 · July 19, 2023 · Corrected (the home has a date of correction)
  12. E
    Provide a written emergency evacuation plan.
    K 711 · July 19, 2023 · Corrected (the home has a date of correction)
  13. E
    Have restrictions on the use of highly flammable decorations.
    K 753 · July 19, 2023 · Corrected (the home has a date of correction)
  14. E
    Have a battery powered remote alarm panel in a location accessible by operating personnel.
    K 916 · July 19, 2023 · Waiver
  15. D
    Use approved construction type or materials.
    K 161 · July 19, 2023 · Corrected (the home has a date of correction)
  16. D
    Have properly located and lighted "Exit" signs.
    K 293 · July 19, 2023 · Corrected (the home has a date of correction)
  17. D
    Install emergency lighting that can last at least 1 1/2 hours.
    K 291 · February 3, 2022 · Corrected (the home has a date of correction)
  18. D
    Meet other general requirements that are deficient.
    K 300 · February 3, 2022 · Corrected (the home has a date of correction)
  19. D
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · February 3, 2022 · Corrected (the home has a date of correction)
  20. E
    Have stairways and smokeproof enclosures used as exits that meet safety requirements.
    K 225 · February 20, 2020 · Corrected (the home has a date of correction)
  21. E
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · February 20, 2020 · Waiver
  22. E
    Install smoke barrier doors that can resist smoke for at least 20 minutes.
    K 374 · February 20, 2020 · Corrected (the home has a date of correction)
  23. E
    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    K 521 · February 20, 2020 · Waiver
  24. D
    Use approved construction type or materials.
    K 161 · February 20, 2020 · Corrected (the home has a date of correction)
  25. D
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · February 20, 2020 · Corrected (the home has a date of correction)
  26. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · February 20, 2020 · Corrected (the home has a date of correction)
  27. D
    Install corridor and hallway doors that block smoke.
    K 363 · February 20, 2020 · Corrected (the home has a date of correction)
  28. D
    Install properly constructed and protected linen or trash chutes.
    K 541 · February 20, 2020 · Corrected (the home has a date of correction)
  29. D
    Meet requirements for the use of electrical equipment.
    K 919 · February 20, 2020 · Corrected (the home has a date of correction)
  30. D
    Ensure proper usage of power strips and extension cords.
    K 920 · February 20, 2020 · Corrected (the home has a date of correction)
  31. C
    Have simulated fire drills held at unexpected times.
    K 712 · February 20, 2020 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeVirginiaUnited States
All nursing staff (RN, LPN and aides)4.673.763.86
Registered nurses0.430.690.69
All nursing staff on weekends4.323.293.42
Nurse aides3.18
Licensed practical nurses1.06
Nursing staff turnover (share who left in a year)16.5%48.1%45.8%
Registered nurse turnover15.4%48.2%42.9%
Administrators who left0

CMS expects 4.64 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.82 on weekdays and 4.32 on weekends, 10% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.59 in April to June 2025 to 4.67 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20264.670.434.824.32 0.0%0 of 90129
Oct to Dec 20254.700.374.834.35 0.0%0 of 92129
Jul to Sep 20254.550.364.694.19 0.0%0 of 92130
Apr to Jun 20254.590.284.784.13 0.0%0 of 91129
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Virginia, Jan to Mar 20263.580.563.763.125.7%0.2% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.

Official wage estimates for Virginia

JobMedianMiddle halfEmployed
Virginia, all employers
CNAs (nursing assistants)$20.77$17.80 to $22.5640,580
LPNs and LVNs$31.21$28.66 to $35.8415,550
Registered nurses$45.00$38.51 to $49.5377,490
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeVirginiaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
6.814.813.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.00.40.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
1.91.61.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
0.83.63.2
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
8.715.614.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
2.54.74.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
23.914.215.4
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
0.71.51.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
0.51.51.8

Owners and operators

Legal business name: Legal Business Name Not Available.

NameRoleTypeShareSince
Ownership data not available

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 4 problems in this area, most recently on July 19, 2023: "Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights."
  2. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 3 problems in this area, most recently on July 19, 2023: "Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures."
  3. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 2 problems in this area, most recently on July 19, 2023: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
  4. When is the care plan meeting, and can family attend it?Inspectors cited 2 problems in this area, most recently on July 19, 2023: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."

Other nursing homes nearby

Virginia contacts for a concern about a nursing home

These are the official offices in Virginia. NursingHomeClear cannot take or act on complaints.

Common questions

What is The Virginia Home's Medicare star rating?
CMS rates The Virginia Home 3 out of 5 stars overall, with 2 for health inspections, 3 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did The Virginia Home get at its last inspection?
8 health deficiencies at the standard inspection on July 19, 2023. The Virginia average is 14.3.
Has The Virginia Home been fined?
CMS lists no fines in the last three years.
Does The Virginia Home accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns The Virginia Home?
CMS lists 1 owner or manager. Legal business name: Legal Business Name Not Available.

Sources

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