Southampton Rehabilitation and Healthcare Center
7246 Forest Hill Ave, Richmond, VA 23225 · Richmond City County · (804) 320-7901
195 certified beds, about 182 residents a day · For profit - Partnership · Medicare and Medicaid since 2017
Last standard inspection more than 2 years ago Certified for Medicaid Certified for Medicare
Overall
2 of 5
Health inspections
2 of 5
Staffing
1 of 5
Quality measures
5 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 495423 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on September 3, 2021, inspectors cited 15 health deficiencies (the Virginia average is 14.3, the national average 9.2).
Of 49 health citations since July 2017, 3 were rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).
CMS lists 4 fines totaling $36,283 in the last three years; the largest was $14,151, and the latest is dated February 6, 2026.
Nurses and nurse aides worked 3.02 hours per resident per day, against 3.76 across Virginia and 3.86 nationally. Registered nurses accounted for 0.41 of those hours.
52.2% of nursing staff left within the year CMS measured (Virginia average 48.1%).
CMS links it to Marquis Health Services, an affiliated group of 90 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
007/17
1610/18
1509/21
602/24
311/24
506/25
402/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 49 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
1J
0K
0L
Actual harm
2G
0H
0I
Potential for more than minimal harm
36D
8E
2F
Potential for minimal harm
0A
0B
0C
February 6, 2026Complaint inspection · 4 citations
- J Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Inspectors wroteBased on resident representative interview, staff interview, facility document review and clinical record review, the facility staff failed to ensure a safe discharge to the community for two of three residents in the survey sample (Residents #1 and #2). Residents #1 and #2 were discharged to a lower level of care in the community without a documented basis for the discharge, a prior discharge plan, identification or verification of needed care/services, involvement of the interdisciplinary team, preparation/orientation for the residents and without involvement or consent from the legal guardian (for Resident #1). This resulted in the identification of immediately jeopardy regarding failure to provide a safe, appropriate discharge to the community.
- D Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Inspectors wroteBased on resident representative interview, staff interview, facility document review and clinical record review, the facility staff failed to provide written notice to the resident's legal guardian of discharge to the community and failed to accurately document medication reconciliation prior to discharge for one of three residents in the survey sample (Resident #1).
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on staff interview, facility document review and clinical record review, the facility staff failed to review and revise the comprehensive care plan for two of three residents in the survey sample (Residents #1 and #2) and failed to ensure the interdisciplinary team conducted quarterly care plan reviews for one of three residents in the survey sample (Resident #1).
- D Provide medically-related social services to help each resident achieve the highest possible quality of life.
Inspectors wroteBased on resident representative interview, staff interview, facility document review and clinical record review, the facility staff failed to provide medically related social services regarding discharge planning for two of three residents in the survey sample (Residents #1 and #2).
June 12, 2025Complaint inspection · 5 citations
- E Provide safe, appropriate pain management for a resident who requires such services.
Inspectors wroteBased on staff interview, facility document review, and clinical record review, the facility staff failed to implement a complete pain management program for one of 61 residents in the survey sample, Resident #317.
- E Ensure each resident’s drug regimen must be free from unnecessary drugs.
Inspectors wroteBased on staff interview, facility document review, and clinical record review, the facility staff failed to monitor residents to prevent unnecessary medication administration for two of 61 residents in the survey sample, Residents #317, and #118.
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation, resident interview, staff interview, clinical record review and facility document review, it was determined that facility staff failed to promote resident's dignity for two of 61 current residents in the survey sample, Residents #113 (R113) and R115.
- D Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observation, resident interview, staff interview, facility document review, and clinical record review, the facility staff failed to provide a comfortable and homelike environment for one of 61 residents in the survey sample, Resident #85.
- D Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Inspectors wroteBased on observation, resident interview, staff interview, facility document review, and clinical record review, the facility staff failed to honor a resident's food preferences/dislikes for one of 61 residents in the survey sample, Resident #14.
November 7, 2024Complaint inspection · 3 citations
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observation, interview, clinical record review and facility documentation, the facility staff failed to develop and implement comprehensive resident centered care plan for 1 Resident (#5) in a survey sample of 5 Residents.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on observation, interview, clinical record review and facility documentation, the facility staff failed to review and revise the care plan care plan for 1 Resident (#5) in a survey sample of 5 Residents.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on staff interview, facility documentation review and clinical record review, the facility staff failed to maintain a safe environment for one dependent resident (Resident #4) in a survey sample of 6 residents. For Resident # 4, the facility staff failed to prevent a fall from the bed during incontinence care on 11/26/2023.
February 27, 2024Complaint inspection · 6 citations
- G Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on resident interview, staff interview, facility documentation review, and clinical record review, the facility staff failed to ensure freedom from abuse and neglect for one resident (Resident #1) in a survey sample of 8 residents.
- E Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on staff interview, facility documentation review, and clinical record review, the facility staff failed to meet professional standards of quality for three Residents (#3, #2, and #1) in a survey sample of 8 residents.
- E Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Inspectors wroteBased on observation, resident interview, staff interview, and facility documentation review, the facility staff failed to provide a clean and comfortable environment on two of three floors and in the dining room
- D Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Inspectors wroteBased on staff interview and facility documentation review, the facility staff failed to implement the abuse policy for one resident (Resident #1) in a survey sample of 8 residents.
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on interview, clinical record review, and facility documentation review, the facility staff failed to report an allegation of abuse within 2 hours of an allegation involving sexual abuse, for one resident (Resident #1) in a survey sample of 8 residents.
- D Make sure that a working call system is available in each resident's bathroom and bathing area.
Inspectors wroteBased on observations, resident interview, staff interview, facility documentation review, the facility staff failed to ensure an effectively functioning call bell system on two of three units affecting two residents (Residents #3 and #6) in a survey sample of 8 residents.
September 3, 2021Standard inspection · 15 citations
- F Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, staff interviews, facility document review and clinical record review the facility staff failed to practice and maintain infection control measures to prevent the spread of infections to include Covid-19 while in an active Covid outbreak on 3 of 3 nursing units.
- F Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Inspectors wroteBased on staff interviews the facility staff failed to have a designated individual to serve as the Infection Preventionist (IP) who had completed specialized training in infection prevention and control. This has the potential to affect all 106 Residents residing in the facility.
- E Ensure the activities program is directed by a qualified professional.
Inspectors wroteBased on staff interviews and facility documentation review, the facility staff failed to provide a qualified therapeutic recreation specialist or an Activities professional meeting the regulatory requirement to oversee the facility's Activity Program.
- E Perform COVID19 testing on residents and staff.
Inspectors wroteBased on staff interview, facility documentation review and clinical record review, the facility staff failed to conduct COVID-19 testing of one Resident (Resident #112) who was symptomatic and failed to conduct routine COVID-19 testing of all unvaccinated staff, to prevent the spread of COVID-19 infections within the facility.
- D Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Inspectors wroteBased on staff interview, clinical record review, facility documentation review, and in the course of a complaint investigation, the facility staff failed for 1 resident (Resident #103) in the survey sample of 46 residents, to grant a written request for access to medical records.
- D Keep residents' personal and medical records private and confidential.
Inspectors wroteBased on observation, staff interview and facility documentation review, the facility staff failed to uphold one Resident's (Resident #49) personal privacy during care, in a survey sample of 41 Residents. This failure to uphold a Resident's privacy has the potential to violate the Resident's dignity and cause feelings of embarrassment.
- D Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Inspectors wroteBased on staff interview, clinical record review and facility documentation review, the facility staff failed to implement their abuse policy by failing to conduct a post investigation follow-up report after an allegation of abuse involving two Residents (Resident #27 and Resident #70) in a survey sample of 41 Residents.
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on staff interview, clinical record review and facility documentation review, the facility staff failed to report to the State Survey Agency the result(s) of an investigation within 5 working days, following an allegation of abuse involving two Residents (Resident #27 and Resident #70) in a survey sample of 41 Residents.
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on observation, interview, and clinical record review, the facility staff failed to accurately complete MDS assessments for (3) Residents (#'s 51, 55, 57) in a survey sample of 40 residents.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on interview, observation, clinical record review and facility documentation the facility staff failed to review and revise care plans for 1 Resident (#55) in a survey sample of 40 Residents.
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on observations, resident interviews, staff interviews, and clinical record reviews, the facility staff failed to provide care and services according to professional standards of care for 1 resident (Resident #288) in a sample size of 46 residents.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on interview, clinical record review the facility staff failed to provide timely ADL care to 1 dependent Resident (#15) in a survey sample of 40 Residents. For Resident #15 the facility staff failed to provide incontinent care in a timely manner resulting in Resident #15 sitting in a soiled brief for 2 hours.
- D Provide appropriate foot care.
Inspectors wroteBased on observation, interview, and clinical record review and in the course of an investigation the facility staff failed to provide appropriate foot care for 1 Resident (# 12) in a survey sample of 40 residents.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview, and facility documentation the facility staff failed to appropriately label and store medications for 2 Residents (#'s 40, 102) in a sample of 40 Residents and failed to remove expired medication from use for one medication cart and one medication room.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on observation, staff interview, and clinical record review, the facility staff failed to maintain an accurate clinical record for one resident (Resident #288) in a sample size of 46 residents.
October 4, 2018Standard inspection · 16 citations
- G Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on Resident interview, staff interview, facility documentation and clinical record review the facility failed to ensure the environment was free of accident hazards for 1 Resident (Resident # 122) in a survey sample of 46 Residents resulting in harm. For Resident #122, the facility failed to provide a safe raised commode seat resulting in a fall requiring hospitalization for 3 fractured ribs. Resident #122, a [AGE] year old woman, was admitted to the facility on [DATE] with diagnoses of but not limited to Anemia, Hypertension, history of knee replacement, unsteady gait, Osteoarthritis, Chronic Pain, Low back Pain, Her most recent (Minimum Data Set) MDS (a screening tool) had the Resident coded as having a (Brief Interview of Mental Status) BIMS score of 15 indicating no cognitive impairment. [...]
- E Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteBased on observation, facility staff interview, clinical record review, and facility documentation review, the facility staff failed for 6 residents (131, 71, 122, 104, 81, 65) of the survey sample of 46 residents, to ensure that they were free from unnecessary psychotropic medications. 1. For Resident #131, the facility staff failed to ensure that he was free of unnecessary psychotropic medication (Seroquel). 2. For Resident #71 the facility administered antipsychotic medication without proper diagnosis and without attempting at Gradual Dose Reduction. 3. For Resident #122 the facility failed to perform a gradual dose reduction (GDR) on psychotropic medications in spite of Pharmacy recommendations and hospital warning that it was dangerous to give Ambien and narcotic pain medicine. 4. [...]
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation and staff interview, the facility staff failed to ensure safe storage of medications. 1. Two medications were found to be expired, and open and available For Resident administration to Residents #52, and #133. 2. The facility staff failed to discard 2 bottles of expired medication (magnesium oxide) in 2 of 3 medication rooms (1st floor and 3rd floor medication rooms) 3. The facility staff failed to ensure the narcotic box was permanently affixed in 2 of 3 medication refrigerators (2nd and 1st floor medication rooms) In addition, the narcotic box in the 2nd floor medication refrigerator was not locked.
- D Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Inspectors wroteBased on staff interview and facility documentation review, the facility staff failed to ensure two residents (Resident #232 and 233) of 46 sampled residents was given a form CMS-10055 before discharge from skilled nursing.
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on observation, resident interview, staff interview and clinical record review, the facility staff failed for 1 resident (Resident # 92) of the survey sample of 46 residents, to ensure that resident #92 was free from verbal abuse. For Resident #92, the facility staff failed to ensure that she was free of verbal abuse by facility staff on 2 occasions.
- D Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
Inspectors wroteBased on observation, staff interview and facility documentation review the facility staff failed to screen employees for convictions of abuse, neglect, exploitation, misappropriation of property, or mistreatment. The facility staff failed to screen two employees prior to hire (Employee G, Employee B).
- D Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Inspectors wroteBased on clinical record review, facility record review, and staff interview, the facility staff failed to send a plan of care to the receiving hospital for one Resident (Resident #80) upon discharge to the hospital. For Resident #80, the facility staff failed to send a care plan to the emergency department with the Resident upon discharge.
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on staff interview and facility documentation review, the facility staff failed to ensure an accurate assessment for 1 of 46 residents sampled (Resident #54). Specifically, the facility staff coded on the BIMS a 99 and also did the staff assessment when in fact the resident scored a 5 on the BIMS and the facility staff assessment should not have been completed.
- D Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Inspectors wroteBased on staff interview and facility documentation review, the facility staff failed to ensure an accurate PASARR assessment for 1 of 46 residents sampled (Resident #54).
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on observation, staff interview, facility documentation and clinical record review, the facility staff failed to, for one Resident, Resident #104, in a survey sample of 46 residents, to ensure the care plan had targeted behaviors and non pharmacological interventions for the use of an antipsychotic medication. Resident #104's care plan had no targeted behaviors or non pharmacological interventions for the twice daily use of Geodon.
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on observation, staff interview, and clinical record review the facility staff failed to ensure professional standards of nursing for medication administration were followed for 1 residents (#83) of 46 residents in the survey sample. 1. For Resident #83 the facility staff failed to administer calcium per physician order.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on staff interview and facility documentation review, the facility staff failed to develop a comprehensive, collaborative care plan with the hospice agency for 1 of 46 residents sampled (Resident #81).
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, staff interview, and clinical record review, the facility staff failed to administer oxygen per physician order. For Resident #108, the facility staff failed to administer the correct amount of oxygen per physician order.
- D Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Inspectors wroteBased on observation, staff interview, facility documentation and clinical record review, the facility failed to, for one Resident, Resident #104 in a survey sample of 46 residents, to ensure the resident received care and services for dementia care. Resident #104 has been taking Geodon 60 mg (milligrams) twice daily with no appropriate diagnosis or behaviors since her admission [DATE]). There are no care plan interventions to address behaviors or for the continued use of an antipsychotic.
- D Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Inspectors wroteBased on observation, staff interview and facility record review, the facility staff failed to ensure that the Acting Dietary Manager was certified. The facility staff failed to ensure that the Acting Dietary Manager was Certified in Dietary Management. The facility did not have a Dietary Manager.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, staff interview, and facility documentation review, the facility staff failed to provide Activities of Daily Living (ADL) care in a manner to prevent the spread of infection. A facility staff member carried a cloth bag from room to room, with no way to disinfect it.
July 20, 2017Standard inspection · 0 citations
Fire safety inspections
17 fire safety citations on file: 3 on September 3, 2021, 14 on October 4, 2018.
Every fire safety citation17 citations
- D Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- D Properly select, install, inspect, or maintain portable fire extinguishes.
- D Install corridor and hallway doors that block smoke.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E Inspect, test, and maintain automatic sprinkler systems.
- E Install smoke barrier doors that can resist smoke for at least 20 minutes.
- E Meet requirements for the installation and maintenance of electrical systems.
- D Meet other general requirements.
- D Use approved construction type or materials.
- D Keep aisles, corridors, and exits free of obstruction in case of emergency.
- D Provide properly protected cooking facilities.
- D Have approved installation, maintenance and testing program for fire alarm systems.
- D Install corridor and hallway doors that block smoke.
- D Meet requirements for the use of electrical equipment.
- D Ensure proper usage of power strips and extension cords.
- C Meet other general requirements that are deficient.
- C Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| February 6, 2026 | Fine | $14,151 |
| February 27, 2024 | Fine | $12,106 |
| January 22, 2024 | Fine | $6,774 |
| December 26, 2023 | Fine | $3,252 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Virginia | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.02 | 3.76 | 3.86 |
| Registered nurses | 0.41 | 0.69 | 0.69 |
| All nursing staff on weekends | 2.76 | 3.29 | 3.42 |
| Nurse aides | 1.59 | ||
| Licensed practical nurses | 1.02 | ||
| Nursing staff turnover (share who left in a year) | 52.2% | 48.1% | 45.8% |
| Registered nurse turnover | 45.0% | 48.2% | 42.9% |
| Administrators who left | 0 |
CMS expects 4.91 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.13 on weekdays and 2.76 on weekends, 12% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.5% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.50 in April to June 2025 to 3.02 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.02 | 0.41 | 3.13 | 2.76 | 0.5% | 0 of 90 | 182 |
| Oct to Dec 2025 | 3.14 | 0.44 | 3.25 | 2.87 | 0.1% | 0 of 92 | 178 |
| Jul to Sep 2025 | 3.55 | 0.54 | 3.78 | 2.98 | 6.2% | 0 of 92 | 177 |
| Apr to Jun 2025 | 3.50 | 0.40 | 3.66 | 3.10 | 1.3% | 0 of 91 | 176 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Virginia, Jan to Mar 2026 | 3.58 | 0.56 | 3.76 | 3.12 | 5.7% | 0.2% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Virginia | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 5.5 | 14.8 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.4 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.3 | 1.6 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 1.5 | 3.6 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.6 | 1.3 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 7.2 | 15.6 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 3.6 | 4.7 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 10.1 | 14.2 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 18.8 | 22.3 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 15.7 | 11.5 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.4 | 1.5 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.6 | 1.5 | 1.8 |
Owners and operators
Legal business name: SOUTHAMPTON OPERATOR LLC. CMS links this home to Marquis Health Services, a group of 90 nursing homes averaging 3.1 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Skilled Venture LLC | Direct ownership interest | Organization | 12/01/2022 | |
| M&t Bank Corporation | 5% or greater mortgage interest | Organization | 12/01/2022 | |
| M&t Bank Corporation | 5% or greater security interest | Organization | 12/01/2022 | |
| Harman, Dina | Managing control - governing body | Individual | 12/01/2022 | |
| Law, Joseph | Managing control - governing body | Individual | 12/01/2022 | |
| Tealakh, Borhan | Managing control - governing body | Individual | 11/04/2024 | |
| Viroja, Yogesh | Managing control - governing body | Individual | 12/01/2022 | |
| Tealakh, Borhan | Corporate director | Individual | 11/04/2024 | |
| Posen, Mindee | Corporate officer | Individual | 12/01/2022 | |
| Marquis Limited LLC | Operational/managerial control | Organization | 12/01/2022 | |
| Reliant Pro Rehab LLC | Operational/managerial control | Organization | 12/01/2022 | |
| Bergman, Carl | Operational/managerial control | Individual | 12/01/2022 | |
| Tealakh, Borhan | Operational/managerial control | Individual | 11/04/2024 | |
| Marquis Limited LLC | Adp of the SNF | Organization | 03/11/2025 | |
| Nfr 2020 Irrv Tr | Adp of the SNF | Organization | 12/01/2022 | |
| Quinto Nexgen LLC | Adp of the SNF | Organization | 12/01/2022 | |
| Reliant Pro Rehab LLC | Adp of the SNF | Organization | 03/11/2025 | |
| Rsbrmk Holdings LLC | Adp of the SNF | Organization | 12/01/2022 | |
| Sk Nexgen Tr | Adp of the SNF | Organization | 12/01/2022 | |
| Southampton Property LLC | Adp of the SNF | Organization | 12/01/2022 | |
| Tryko Nexgen Holdings LLC | Adp of the SNF | Organization | 12/01/2022 | |
| Uak 2020 Irrv Tr | Adp of the SNF | Organization | 12/01/2022 | |
| Ukr Nexgen LLC | Adp of the SNF | Organization | 12/01/2022 | |
| Yk Nexgen Tr | Adp of the SNF | Organization | 12/01/2022 | |
| Yr Nexgen Tr | Adp of the SNF | Organization | 12/01/2022 | |
| Bergman, Carl | Adp of the SNF | Individual | 12/01/2022 | |
| Harman, Dina | Adp of the SNF | Individual | 12/01/2022 | |
| Law, Joseph | Adp of the SNF | Individual | 12/01/2022 | |
| Posen, Mindee | Adp of the SNF | Individual | 12/01/2022 | |
| Tealakh, Borhan | Adp of the SNF | Individual | 11/04/2024 | |
| Viroja, Yogesh | Adp of the SNF | Individual | 12/01/2022 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- When is the care plan meeting, and can family attend it?Inspectors cited 12 problems in this area, most recently on February 6, 2026: "Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 10 problems in this area, most recently on February 6, 2026: "Provide medically-related social services to help each resident achieve the highest possible quality of life."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 8 problems in this area, most recently on February 6, 2026: "Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 7 problems in this area, most recently on February 27, 2024: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.76 hours per resident per day, below the Virginia average of 3.29.
Other nursing homes nearby
- Beaufont Health and Rehabilitation Center Richmond, 2.2 mi · 2 of 5 stars · 43 citations
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- Glenburnie Rehab & Nursing Center Richmond, 3.7 mi · 2 of 5 stars · 130 citations
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- Westport Rehabilitation and Nursing Center Richmond, 4.7 mi · 1 of 5 stars · 126 citations
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Virginia contacts for a concern about a nursing home
These are the official offices in Virginia. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Virginia Department of Health, Office of Licensure and Certification, Division of Long-Term Care Services, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Virginia Office of the State Long-Term Care Ombudsman, 800-552-5019. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: VDH Nursing Home and ICF/IID Inspections and Surveys, where Virginia publishes its own records on licensed homes.
Common questions
- What is Southampton Rehabilitation and Healthcare Center's Medicare star rating?
- CMS rates Southampton Rehabilitation and Healthcare Center 2 out of 5 stars overall, with 2 for health inspections, 1 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Southampton Rehabilitation and Healthcare Center get at its last inspection?
- 15 health deficiencies at the standard inspection on September 3, 2021. The Virginia average is 14.3.
- Has Southampton Rehabilitation and Healthcare Center been fined?
- Yes. CMS lists 4 fines totaling $36,283 in the last three years.
- Does Southampton Rehabilitation and Healthcare Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Southampton Rehabilitation and Healthcare Center?
- CMS lists 31 owners and managers, and links the home to Marquis Health Services. Legal business name: SOUTHAMPTON OPERATOR LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.