Glenburnie Rehab & Nursing Center
1901 Libbie Ave, Richmond, VA 23226 · Henrico County · (804) 281-3500
125 certified beds, about 120 residents a day · For profit - Partnership · Medicare and Medicaid since 2007
CMS Care Compare ratings, data as of September 1, 2026 · CCN 495391 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on January 25, 2024, inspectors cited 24 health deficiencies (the Virginia average is 14.3, the national average 9.2).
Of 130 health citations since July 2021, 1 was rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).
CMS lists 1 fine totaling $54,211 in the last three years; the largest was $54,211, and the latest is dated January 16, 2025.
Nurses and nurse aides worked 3.20 hours per resident per day, against 3.76 across Virginia and 3.86 nationally. Registered nurses accounted for 0.38 of those hours.
69.4% of nursing staff left within the year CMS measured (Virginia average 48.1%).
CMS links it to Lifeworks Rehab, an affiliated group of 64 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 130 health citations on file.
June 25, 2026Complaint inspection · 3 citations
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, staff interview, and facility documentation review, the facility staff failed to serve food in a sanitary manner by failure to wear proper hair restraints in the main kitchen, which had the potential to affect residents on two of two units.
- D Keep residents' personal and medical records private and confidential.
Inspectors wroteBased on observation and staff interview, the facility staff failed to uphold one resident's personal privacy to promote dignity for one resident (Resident #3-R3) in a survey sample of nine residents.
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on staff interview, clinical record review, and facility documentation review, the facility staff failed to accurately code an assessment for one resident (Resident #4-R4) in a survey sample of nine residents.
October 29, 2025Complaint inspection · 14 citations
- E Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on staff interview, facility document review, and clinical record review, the facility staff failed to revise the care plan for three of eight residents in the survey sample, Residents #2, #1, and #3.
- E Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observation, resident interview, staff interview, facility document review, and clinical record review, the facility staff failed to implement interventions to prevent and treat pressure injuries (1) for three of eight residents in the survey sample, Residents #2, #1, and #3.
- E Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on staff interview, facility document review, and clinical record review, the facility staff failed to provide respiratory services for one of eight residents in the survey sample, Resident #1.
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, staff interview, clinical record review, and facility document review, the facility staff failed to implement infection control procedures for one of eight residents in the survey sample, Resident #2.
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation, staff interview, facility document review, and clinical record review, the facility staff failed to provide care in a dignified manner for one of eight residents in the survey sample, Resident #4.
- D Reasonably accommodate the needs and preferences of each resident.
Inspectors wroteBased on staff interview, resident interview, facility document review and clinical record review, it was determined the facility staff failed to ensure resident rights by accommodating the needs of one of eleven residents in the survey sample, Resident #104 (R104).
- D Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observations and staff interview, facility staff failed to maintain a homelike environment for one of 11 resident rooms observed, resident room [ROOM NUMBER]-B.
- D Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Inspectors wroteBased on clinical record review and staff interview, the facility staff failed to develop a baseline care plan for one of 11 residents in the survey sample, Resident #103.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on staff interview, facility document review, and clinical record review, the facility staff failed to implement the care plan for one of eight residents in the survey sample, Resident #2.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on staff interview, facility document review, and clinical record review, the facility staff failed to provide ADL (activities of daily living) care to a dependent resident for one of eight residents in the survey sample, Resident #1.
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on observation, staff interview, facility document review, and clinical record review, the facility staff failed to provide incontinence care for one of eight residents in the survey sample, Resident #4.
- D Provide safe, appropriate pain management for a resident who requires such services.
Inspectors wroteBased on resident interview, staff interview, facility document review, and clinical record review, the facility staff failed to implement a complete pain program for one of eight residents in the survey sample, Resident #2.
- D Provide or arrange emergency care by a doctor 24 hours a day.
Inspectors wroteBased on staff interview, facility document review, and clinical record review, the facility staff failed to provide 24 hour on-call physician services for one of eight residents in the survey sample, Resident #3.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on staff interview and clinical record review it was determined that the facility staff failed to maintain a complete and accurate record for two of 11 residents in the survey sample, Residents #101 and Resident #109.
April 17, 2025Complaint inspection · 5 citations
- L Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, resident interview, staff interview, facility document review, and clinical record review, the facility staff failed to thoroughly investigate the circumstances surrounding a fire and to implement interventions to prevent future fires for a census of 116 residents. This resulted in a determination of Immediate Jeopardy (IJ). After Immediate Jeopardy was removed, the scope and severity were lowered to a level 2, widespread.
- F Have a plan that describes the process for conducting QAPI and QAA activities.
Inspectors wroteBased on staff interview and facility document review, the facility staff failed to implement an effective QAPI (quality assurance and performance improvement) program for one of one facility.
- E Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
Inspectors wroteBased on staff interview and clinical record review, the facility staff failed to evidence agreements for contractual services for one of one facility.
- D Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Inspectors wroteBased on staff interview, facility document review, and clinical record review, the facility staff failed to provide timely physician visits for one of nine residents in the survey sample, Resident #5.
- C Post nurse staffing information every day.
Inspectors wroteBased on staff interview and facility document review, the facility staff failed to post a complete record of nursing staffing for 30 of 30 days reviewed.
March 27, 2025Complaint inspection · 9 citations
- E Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wrote4. The facility staff failed to meet professional standards by administering medications timely for R5. R5 was admitted to the facility on [DATE] with diagnosis that included but were not limited to acute myeloblastic leukemia in relapse, bone marrow transplant, CHF (congestive heart failure) and renal insufficiency. The most recent MDS (minimum data set) assessment, a Medicare 5-day assessment, with an ARD (assessment reference date) of 2/3/25, coded the resident 15 out of 15 on the BIMS (brief interview for mental status) score indicating the resident was not cognitively impaired. A review of the MDS Section GG-functional abilities and goals coded the resident as requiring max assist for bed mobility/transfers/bathing/dressing/toileting and supervision for eating. A review of the comprehensive care plan dated 2/7/25/24 revealed, FOCUS: GENERAL INFECTION: [...]
- E Ensure each resident’s drug regimen must be free from unnecessary drugs.
Inspectors wroteBased on observation, staff interview, clinical record review and facility document review, it was determined that the facility staff failed to monitor/follow medication administration orders to prevent unnecessary medications for two of 13 residents in the survey sample, Residents #8 and #2.
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation, resident interview, staff interview and clinical record review, it was determined that facility staff failed to promote resident's dignity for one of 13 residents in the survey sample, Resident #10 (R10).
- D Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observation, resident interview, staff interview and clinical record review, it was determined that facility staff failed to maintain the resident's bathroom and room in a homelike environment for one of seven current residents in the survey sample, Resident #10 (R10).
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observations, staff/resident interviews, facility document review and clinical record review, it was determined the facility staff failed to implement the care plan for one of 13 residents in the survey sample, R5.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on observation, resident interview, clinical record review, staff interview, and facility document review, it was determined that the facility staff failed to review and/or revise the care plan for three of 13 residents in the survey sample, Residents #12, #7 and #2.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on staff interview, facility document review and clinical record review, it was determined the facility staff failed to provide care and services to promote a resident's highest level of well-being for two of 13 residents, R6 and R2.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on staff interview, facility document review and clinical record review, it was determined that the facility staff failed to provide a safe environment by monitoring and implementing fall prevention measures for two of 13 residents, R6 and R7.
- D Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Inspectors wroteBased on staff interview, clinical record review and facility document review, it was determined that the facility staff failed to provide food in a form to meet resident needs for one of 13 residents in the survey sample, Resident #2.
January 16, 2025Complaint inspection · 10 citations
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on staff interview, facility document review, and clinical record review, it was determined the facility staff failed to notify the physician and responsible party that a medication was not available for administration for one of ten residents in the survey sample, Resident #2.
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on staff interview, clinical record review and facility document review, it was determined that the facility failed to protect two of ten residents in the survey sample from verbal abuse by a staff member, Residents #9 and #10.
- D Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Inspectors wroteBased on staff interview, clinical record review and facility document review, it was determined that the facility failed to implement their abuse policy to protect two of ten residents in the survey sample from verbal abuse by a staff member, Residents #9 and #10.
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on clinical record review, staff interview and facility document review, it was determined that the facility staff failed to evidence a complete investigation into an elopement for one of 10 residents in the survey sample, Resident #5.
- D Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Inspectors wroteBased on clinical record review, staff interview and facility document review, it was determined that the facility staff failed to implement the baseline care plan for one of nine residents in the survey sample, Resident #104.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on clinical record review, staff interview and facility document review, it was determined that the facility failed to review and/or revise the comprehensive care plan for two of ten residents in the survey sample, Residents #9 and #10.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on clinical record review, staff interview, clinical record review and facility document review, it was determined that the facility staff failed to provide care and services to maintain a resident's highest level of well-being for one of 10 residents in the survey sample, Resident #4.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on resident interview, staff interview, and clinical record review, it was determined the facility staff failed to provide supervision to protect one of ten residents from a fire on 1/1/2025.
- D Provide medically-related social services to help each resident achieve the highest possible quality of life.
Inspectors wroteBased on clinical record review, staff interview and facility document review, it was determined that the facility failed to provide medically related social services after a verbal abuse incident for one of 10 residents in the survey sample, Resident #10.
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on staff interview, facility document review and clinical record review it was determined the facility staff failed to ensure medications were available at the scheduled time of administration for one of ten residents in the survey sample, Resident #2.
May 14, 2024Complaint inspection · 3 citations
- E Ensure each resident’s drug regimen must be free from unnecessary drugs.
Inspectors wroteBased on clinical record review, staff interview and facility document review, it was determined that the facility staff failed to ensure one of six residents in the survey sample was free of unnecessary medications, Resident #1.
- E Make sure that a working call system is available in each resident's bathroom and bathing area.
Inspectors wroteBased on observation, staff interview, and facility document review, the facility staff failed to maintain an operational resident call system for seven of 72 resident rooms.
- D Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Inspectors wroteBased on observation, staff interview, and facility document review, the facility staff failed to maintain a safe, functional, and sanitary, environment for one of one rehab restroom.
January 25, 2024Standard inspection, Complaint inspection · 25 citations
- E Reasonably accommodate the needs and preferences of each resident.
Inspectors wroteBased on observation, resident interview, staff interview, clinical record review, and facility document review, it was determined that the facility staff failed to maintain the call bell in a position accessible to the resident for four of 50 residents in the survey sample, Resident #377, #55, #88, #79.
- E Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on resident interview, observation, staff interview, and facility document review, the facility staff failed to provide a clean, comfortable, home like environment for five of 50 residents in the survey sample, Residents #47, #89, #38, #25, and #90.
- E Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observation, resident interviews, staff interviews, clinical record reviews, and facility document review, it was determined that the facility staff failed to develop and/or implement the comprehensive care plan for eight of 50 residents in the survey sample, Residents #36, #1, #25, #88, #83, #89, #47 and #117.
- E Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Inspectors wroteBased on observation, staff interview, facility document review, and clinical record review, the facility staff failed to provide care and services to prevent a decrease in range of motion (ROM) for two of 50 residents in the survey sample, Residents #89 and #100.
- E Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on resident interview, observation, staff interview, facility document review, and clinical record review, the facility staff failed to provide care and services for an indwelling urinary catheter for two of 50 residents in the survey sample, Residents #89 and #83.
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, staff interview, and facility document review, it was determined facility staff failed to store and serve food in a sanitary manner in one of one facility kitchens.
- E Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on staff interview, clinical record review and facility document review, it was determined the facility staff failed to provide complete and accurate documentation for three of 50 residents in the survey sample, Resident #25, Resident #100 and Resident #119.
- E Develop and implement policies and procedures for flu and pneumonia vaccinations.
Inspectors wroteBased on staff interview, clinical record review, and staff interview, the facility staff failed to administer a complete influenza and pneumonia vaccination program for five of five resident records reviewed, Residents #38, #5, #88, #89, and #61.
- E Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Inspectors wroteBased on staff interview, clinical record review, and staff interview, the facility staff failed to meet COVID-19 vaccination requirements for five of five resident records reviewed, Residents #38, #5, #88, #89, and #61.
- E Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Inspectors wroteBased on observations, resident interview, staff interview, clinical record review and facility document review, it was determined the facility staff failed to evidence bed inspections for three of 50 residents in the survey sample, Residents #38, #25, and #109.
- D Allow residents to self-administer drugs if determined clinically appropriate.
Inspectors wroteBased on observation, resident interview, staff interview, facility document review, and clinical record review, it was determined the facility staff failed to assess one of 50 residents in the survey sample for safe self-administration of medications, Resident #103.
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on clinical record review, staff interview and facility document review, it was determined that the facility staff failed to notify the physician when medication was not administered as ordered for one of 50 residents in the survey sample, Resident #109 (R109).
- D Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Inspectors wroteBased on staff interview and facility document review, the facility staff failed to implement the abuse policy for new employee screening for two of two employee records reviewed, CNAs (certified nursing assistants) #8 and #9.
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on observations, staff interview, clinical record review, and facility document review, it was determined the facility staff failed to provide an accurate MDS (minimum data set) assessment for two out of 50 residents in the survey sample, Resident #55 and Resident #5.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on clinical record review, staff interview, resident interview, and facility document review, it was determined that facility staff failed to review and revise the comprehensive care plan for three of 50 residents in the survey sample, Residents # 81, #1 and #94.
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on staff interview, clinical record review, and facility document review, the facility staff failed to meet professional standards of care for two of 50 residents in the survey sample; Residents #117 and #109.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on resident interview, staff interview, clinical record review and facility document review, it was determined that the facility staff failed to provide ADL (activities of daily living) care for dependent residents for three of 50 residents in the survey sample, Residents #36, #89 and #47.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, staff interview, clinical record review, and facility document review, it was determined that the facility staff failed to maintain a safe environment for two of 50 residents in the survey sample, Resident #100 and #20.
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on clinical record review, staff interview, and facility document review, it was determined that the facility staff failed to monitor weights as ordered for one of 50 residents in the survey sample, Resident #1.
- D Provide safe, appropriate dialysis care/services for a resident who requires such services.
Inspectors wroteBased on clinical record review, staff interview, and facility document review, it was determined that the facility staff failed to provide care and service for a complete dialysis (1) program for one of 50 residents in the survey sample, Residents #8.
- D Provide care or services that was trauma informed and/or culturally competent.
Inspectors wroteBased on resident interview, staff interview, facility document review, and clinical record review, it was determined that the facility staff failed to provide trauma informed care for one of 50 residents in the sample Resident #88.
- D Provide medically-related social services to help each resident achieve the highest possible quality of life.
Inspectors wroteBased on resident interview, staff interview, facility document review and clinical record review, it was determined that the facility staff failed to provide medically related social services for one of 50 residents in the sample Resident #88.
- D Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteBased on staff interview, facility document review, and clinical record review, the facility staff failed to implement interventions to prevent administration of unnecessary psychoactive medications for one of 50 residents in the survey sample, Resident #42.
- C Post nurse staffing information every day.
Inspectors wroteBased on the observations and staff interview, it was determined that the facility staff failed to post complete nurse staffing information for one of four days.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on staff interview, clinical record review and facility document review, it was determined that the facility staff failed to provide respiratory care and services for one of 50 residents in the survey sample; Resident #117.
February 8, 2023Standard inspection · 38 citations
- E Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on staff interview, facility document review and clinical record review, the facility staff failed to notify the physician and/or the RP (responsible party) of a need to alter treatment for four of 58 residents in the survey sample, Residents #114, #118, #112 and #6.
- E Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observation and staff interview, it was determined that facility staff failed to maintain resident's rooms in good repair, and in a clean and sanitary manner for three of 12 resident rooms observed.
- E Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Inspectors wroteBased on staff interview, facility document review, and clinical record review, it was determined the facility staff failed to provide evidence of the required transfer/discharge documents upon discharge/transfer for four of 58 resident in the survey sample, Residents #46, #116, #50, and #79.
- E Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Inspectors wroteBased on staff interview, facility document review, and clinical record review, it was determined the facility staff failed to give written notification to the resident and/or responsible party and failed to notify the Office of the State Long-Term Care Ombudsman upon transfer from the facility for four of 58 residents in the survey sample, Residents #46, #116, #50 and #79.
- E Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Inspectors wroteBased on staff interview, facility document review, and clinical record review, it was determined the facility staff failed to develop and/or implement the baseline care plan for four of 58 residents in the survey sample, Residents #117, #114, #112 and #365.
- E Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observation, resident and/or responsible party interviews, staff interview, clinical record review, and facility document review it was determined that the facility staff failed to develop and/or implement the comprehensive care plan for three of 58 residents in the survey sample, Resident #6, #93, and #113.
- E Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, resident and/or responsible party interview, clinical record review, staff interview, and facility document review it was determined that the facility staff failed to provide ADL (activities of daily living) care to dependent residents for five of 58 residents in the survey sample, Resident #93, #6, #114 #128, and #113.
- E Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on staff interview, facility document review and clinical record review, the facility staff failed to provide care and services to maintain residents' highest level of well-being for four of 58 residents in the survey sample, Residents #114, #22, #77 and #116.
- E Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Inspectors wroteBased on observation, resident interview, staff interview, facility document review, and clinical record review, the facility staff failed to provide care and services for maintenance of a central venous access device for two of 58 residents in the survey sample, Residents #112 and #365.
- E Observe each nurse aide's job performance and give regular training.
Inspectors wroteBased on staff interview and employee record review it was determined that the facility staff failed to ensure CNAs (certified nursing assistants) received annual performance reviews for five of five CNA records reviewed.
- E Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on observation, resident interview, responsible party interview, staff interview, clinical record review, and facility document review, it was determined that the facility staff failed to ensure that medications were available for administration for six of 58 residents in the survey sample, Residents #6, #77, #114, #112, #118, #365 and for one of six residents in the medication administration observation, Resident #416.
- E Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Inspectors wroteBased on staff interview and employee record review it was determined that the facility staff failed to ensure CNAs (certified nursing assistants) received annual retraining in the areas of dementia and abuse for four of five CNA records reviewed (CNAs #1, #6, #9, and #10).
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation, resident interview, staff interview, facility document review, and clinical record review, the facility staff failed to provide care and services in a dignified manner for two of 58 residents in the survey sample, Residents #128 and #96.
- D Honor the resident's right to organize and participate in resident/family groups in the facility.
Inspectors wroteBased on staff interview and facility document review, the facility staff failed to respond to a resident council concern for one of one resident council meetings; the November 2022 meeting.
- D Keep residents' personal and medical records private and confidential.
Inspectors wroteBased on observation, resident interview, staff interview, facility document review, and clinical record review, it was determined that the facility staff failed to provide personal privacy for two of 58 residents in the survey sample, Residents #128 and #98
- D Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Inspectors wroteBased on resident interview, staff interview and facility document review, the facility staff failed to evidence a response to a resident grievance for one of 58 residents in the survey sample, Resident #36.
- D Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Inspectors wroteBased on staff interview, clinical record review and facility document review, it was determined the facility staff failed to provide evidence that bed hold notification was provided when one out of 58 residents in the survey sample was transferred to the hospital; Residents #50.
- D Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Inspectors wroteBased on staff interview and clinical record review, the facility staff failed to complete an admission MDS (minimum data set) assessment within the required time frame for one of 58 residents in the survey sample, Resident #112.
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on staff interview, clinical record review and facility document review, it was determined the facility staff failed to complete an accurate MDS (minimum data set) assessment for two out of 58 residents in the survey sample, Residents #48 and #51.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on observations, staff interview, clinical record review and facility document review, it was determined that the facility staff failed to review and/or revise the comprehensive care plan for one of 58 residents in the survey sample, Resident #101.
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on staff interview, facility document review and clinical record review, it was determined the facility staff failed to clarify physician orders and follow professional standards of practice for three of 58 residents in the survey sample, Residents #113, #463, and #365.
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observation, staff interview, facility document review, and clinical record review, it was determined the facility staff failed to provide care and services to promote healing for two of 58 residents in the survey sample, Residents #113 and #93.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on staff interview, clinical record review and facility document review, it was determined the facility staff failed to provide an environment free of hazards for two out of 58 residents in the survey sample, Residents #48 and #96.
- D Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Inspectors wroteBased on staff interview, facility document review and clinical record review, it was determined the facility staff failed to provide care and services for a colostomy for one of 58 residents in the survey sample, Resident #117.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on resident interview, staff interview, clinical record review and facility document review, the facility staff failed to provide respiratory equipment per plan of care; and failed to store respiratory equipment in a sanitary manner for one of 58 residents in the survey sample, Resident #95.
- D Provide safe, appropriate pain management for a resident who requires such services.
Inspectors wroteBased on staff interview, facility document review, and clinical record review, the facility staff failed to implement a pain management program for one of 58 residents in the survey sample, Resident #22.
- D Provide safe, appropriate dialysis care/services for a resident who requires such services.
Inspectors wroteBased on staff interview, resident interview, clinical record review and facility document review, it was determined the facility staff failed to ensure ongoing communication with the dialysis facility for two of 58 residents in the survey sample, Resident #463 and #127.
- D Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Inspectors wroteBased on observation, staff interview, facility document review, and clinical record review, the facility staff failed to implement side rail safety procedures for one of 58 residents in the survey sample, Resident #363.
- D Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Inspectors wroteBased on observation, resident interview, staff interview, facility documentation, and clinical record review, the facility physician failed to initiate orders for a medication in a timely manner for one of six residents in the medication administration observation, Resident #416.
- D Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Inspectors wroteBased on staff interview, clinical record review and facility document review, it was determined that the facility staff failed to ensure timely physician visits for one of 58 residents in the survey sample; Resident #67.
- D Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Inspectors wroteBased on staff interview and facility document review, it was determined that the facility staff failed to ensure an RN (registered nurse) was on duty on one of 31 days reviewed.
- D Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Inspectors wroteBased on staff interview, facility document review, and clinical record review, it was determined the facility staff failed to evidence monthly drug regimen reviews were conducted by the pharmacist for one of 58 residents in the survey sample, Resident #42.
- D Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on observation, resident interview, staff interview, facility document review, and clinical record review, it was determined that the facility staff failed to administer medications in a manner free of medication errors less than five percent to two of six residents in the medication administration observation, Residents #56 and #416. There were two errors out of 33 opportunities, resulting in a medication error rate of 6.06%.
- D Ensure that residents are free from significant medication errors.
Inspectors wroteBased on observation, resident interview, staff interview, facility documentation, and clinical record review, the facility staff failed to prevent a significant medication error for one of six residents in the medication administration observation, Resident #416.
- D Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
Inspectors wroteBased on staff interview and facility document review, it was determined the facility staff failed to have a written agreement for one of six contracted dialysis centers.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on staff interview, facility document review and clinical record review, it was determined the facility staff failed to maintain an accurate clinical record for one of 58 residents in the survey sample, Resident #117 (R117).
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observations, staff interview, resident interview, clinical record review and facility document review, it was determined the facility staff failed to maintain effective infection control practices for two of 58 residents in the survey sample, Resident #4 and #95.
- C Post nurse staffing information every day.
Inspectors wroteBased on observation, staff interview and facility document review, it was determined that the facility staff failed to display the daily nurse staffing information on one of four days.
July 29, 2021Standard inspection · 23 citations
- E Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Inspectors wroteBased on staff interview, facility document review and clinical record review, it was determined that the facility staff failed to provide the required transfer or discharge documentation for seven of 49 residents in the survey sample, Residents #101, #83, #114, #80, #15, #23 and #52. The facility staff failed to ensure that comprehensive care plan goals for Residents #101, #83, #114, #80, #15, #23 and #52, were provided and communicated to the receiving health care institution upon transfer to the hospital.
- E Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Inspectors wroteBased on staff interview, facility document review and clinical record review, it was determined that the facility staff failed to provide written notification of transfer to the resident and/or their representative for six of 49 residents in the survey sample, Residents #101, #83, #114, #15, #23 and #52.
- E Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Inspectors wroteBased on staff interview, facility document review and clinical record review, it was determined the facility staff failed to provide a notice of bed hold prior to and or upon transfer for six of 49 residents in the survey sample, # 83, #114, #80, #15, #23 and #52.
- E Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wrote11. The facility staff failed to develop the comprehensive care plan to include and address Resident #59's AV (arterial-venous) shunt care and dialysis. Resident #59 was admitted to the facility on [DATE] with diagnosis that included but were not limited to: diabetes mellitus (inability of insulin to function normally in the body) (1), ESRD [end stage renal disease] (inability of the kidneys to excrete wastes and function in the maintenance of electrolyte balance) (2), heart failure (inability of the heart to pump enough blood to maintain normal body requirements) (3) and cerebrovascular accident (abnormal condition in which a hemorrhage or blockage of the blood vessels of the brain leads to a lack of oxygen) (4). [...]
- E Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on observation, staff interview, facility document review and clinical record review, it was determined that the facility staff failed to review and/or revise the comprehensive care plan for four of 49 residents in the survey sample, Residents #105, #9, #114 and Resident # 82. The facility staff failed to review and/or revise Resident #105's comprehensive care plan for the use of bedrails, failed to review and revise Resident #9's comprehensive care plan to address an indwelling Foley catheter and failed to review and revise Resident #114's and Resident # 82's comprehensive care plans to address the use of antianxiety medication prescribed by the physician.
- E Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, staff interview, facility document review and clinical record review, it was determined the facility staff failed to provide respiratory services per the physician orders and per the comprehensive care plan for three of 49 residents in the survey sample, Residents #172, #171 and #11.
- E Provide safe, appropriate dialysis care/services for a resident who requires such services.
Inspectors wroteBased on staff interview, facility document review, clinical record review and in the course of a complaint investigation, it was determined the facility staff failed to provide care and services related to dialysis for six of 49 residents in the survey sample, Residents #64, #114, #173, #80, #59, and #52. The facility failed to ensure an ongoing communication process with the dialysis centers for Resident #64, #114, #173, #80, #59 and #52, and failed to have a physician order for Resident #173 to receive dialysis, failed to ensure Resident #80's dialysis AV [arteriovenous] shunt was assessed and checked for a Bruit and Thrill every shift according to the physician's orders.
- E Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on observation, staff interview and facility document review, it was determined the facility staff failed to ensure expired medication was disposed of and not available for use in one of two medication rooms, (the [NAME] unit medication room). Multiple expired IV (intravenous) medications were observed in the [NAME] unit medication room refrigerator available for resident administration.
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation, resident interview, staff interview, facility document review and clinical record review, it was determined that the facility staff failed to maintain a resident's dignity by appropriately placing a resident's catheter collection bag in a discreet location one of 49 residents in the survey sample, Resident # 104. The facility staff placed Resident # 104's catheter collection bag on the front of the control arm of their power wheelchair.
- D Reasonably accommodate the needs and preferences of each resident.
Inspectors wroteBased on observation, resident interview, staff interview and clinical record review, it was determined that the facility staff failed to ensure accommodation of resident needs maintain for two of 49 residents, Resident #45 and Resident #91. The facility staff failed to ensure the call bells for Resident #45 and 91 were positioned and maintained within reach.
- D Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observation, staff interview and clinical record review, it was determined that the facility staff failed to maintain a homelike environment in one of 126 resident rooms in the facility, (room [ROOM NUMBER]). The window sill in resident room [ROOM NUMBER] was observed with peeling paint and large chips of paint peeled up on the surface.
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on staff interview and clinical record review, it was determined that the facility staff failed to ensure the assessment accurately reflected the status of one of 49 sampled residents, (Resident #104). The facility staff failed to accurately code Resident # 104's bladder status on the admission assessment MDS (minimum data set) with an ARD (assessment reference date) of 07/08/2021.
- D Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Inspectors wroteBased on observation, staff interview, facility document review, and clinical record review, it was determined that the facility staff failed to develop a baseline care plan for two of 49 residents in the survey sample, Residents #23 and #421. The facility staff failed to develop a baseline care plan for the use of an anti-anxiety medication and for the use of bed rails for Resident #23 and failed to develop a baseline care plan to address the physician ordered indwelling urinary catheter upon admission for Resident #421.
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on clinical record review, staff interview and review of facility documentation it was determined the facility staff failed to ensure professional standards for two of 49 residents in the survey sample, (Resident #421 and # 82). 1. The facility staff failed to clarify Resident #421's as needed pain medication order. The 7/19/21, physician order documented the maximum amount of acetaminophen for a 24 hour period should not exceed 3 grams (3000 mg). The 7/20/21, physician order documented to administer Acetaminophen tablet, 975 mg by mouth every 6 hours for pain (4 times a day for a total of 3900 milligram of Acetaminophen per 24-hour period). 2. The facility staff failed to clarify Resident #82's physician orders for two as needed pain medications to determine which and when to administer each as needed pain medication.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, resident interview, staff interview, clinical record review, and facility document review, it was determined that facility staff failed to the implement assistive device safety measures to ensure an environment free of accident hazards for one of 49 residents in the survey sample, Resident #40. The facility staff failed to implement Resident #40's fall mat on 7/26/21, 7/27/21, the morning of 7/28/21 and 7/29/21 per the comprehensive plan of care.
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on observation, resident interview, staff interview, facility document review and clinical record review, it was determined the facility staff failed to ensure the appropriate care and services for a urinary catheter for three of 49 residents in the survey sample, Residents #3, #9 and #104. 1. The facility staff failed to secure Resident #3's indwelling urinary catheter and failed place the urinary catheter collection bag below the level of the bladder. 2. The facility staff failed to maintain Resident #9's urinary catheter bag in a manner to prevent infection. The catheter bag was observed lying on the floor during the dates of the survey. 3. The facility staff failed to position Resident # 104's catheter collection bag below the level of their bladder to prevent backflow of urine and failed to obtain a physician's order for a catheter.
- D Ensure each resident’s drug regimen must be free from unnecessary drugs.
Inspectors wroteBased on staff interview, clinical record review and review of facility documentation the facility staff failed to ensure the medication regimen for two of 49 sampled residents (Resident #114, and Resident #27) was free of unnecessary medications. 1. The facility staff administered the narcotic pain medication Hydrocodone-Acetaminophen to Resident #114, for pain scale ratings below the physician ordered parameters of severe pain (8-10) and failed to attempt non-pharmacological interventions prior to administering the medication. 2. Resident #27 received Diclofenac Sodium Gel 1% (topical analgesic) medication ordered for moderate pain, when pain level was zero.
- D Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteBased on staff interview, facility document review and clinical record review, it was determined that the facility staff failed to ensure residents were free of unnecessary psychotropic medications for two of 49 residents in the survey sample, Residents #62 and #114. 1. The facility staff failed to monitor Resident #62 for targeted behaviors and side effects for the use of Seroquel (1). 2. The facility staff failed to offer non-pharmacological interventions prior to the administration of the as needed (PRN) Ativan an anti-anxiety medication, failed to document the reason for the administration of Ativan anti-anxiety medication, failed to have a stop date for the as needed Ativan anti-anxiety medication and the physician/nurse practitioner failed to document the monitoring for the use of an anti-anxiety medication for Resident #114.
- D Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Inspectors wroteBased on observation, resident interview, staff interview, and facility document review, it was determined that the facility staff failed to serve food at temperatures and flavor that was palatable for meal enjoyment.
- D Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, staff interview and facility document review, it was determined that the facility staff failed to store food in a sanitary manner. In the freezer an unsealed box of fish fillets was observed fish fillets in the box were exposed to the environment in the freezer and a bottle of opened thickened orange juice, half used, was not dated with an opened date or placed in the refrigerator after opening.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on staff interview, clinical record review and facility document review, it was determined the facility staff failed to maintain a complete and accurate medical record for two of 49 residents in the survey sample, Resident #59 and Resident #101.
- C Post nurse staffing information every day.
Inspectors wroteBased on observation, staff interview and facility document review, it was determined that the facility staff failed to post nurse staffing information. The facility staff failed to post nurse staffing information on 7/27/21 and on 7/28/21, during the morning.
- C Dispose of garbage and refuse properly.
Inspectors wroteBased on observation, staff interview, and facility document review, it was determined that the facility staff failed to maintain the dumpster area in a sanitary manner.
Fire safety inspections
13 fire safety citations on file: 2 on January 25, 2024, 8 on February 8, 2023, 3 on July 29, 2021.
Every fire safety citation13 citations
- E Meet other general requirements that are deficient.
- D Provide properly protected cooking facilities.
- F Have a battery powered remote alarm panel in a location accessible by operating personnel.
- F Meet other general requirements.
- E Install emergency lighting that can last at least 1 1/2 hours.
- E Meet other general requirements that are deficient.
- E To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- D Inspect, test, and maintain automatic sprinkler systems.
- C Establish staff and initial training requirements.
- C Conduct testing and exercise requirements.
- D Properly select, install, inspect, or maintain portable fire extinguishes.
- D To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- D Have proper power supply for life support equipment.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| January 16, 2025 | Fine | $54,211 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Virginia | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.20 | 3.76 | 3.86 |
| Registered nurses | 0.38 | 0.69 | 0.69 |
| All nursing staff on weekends | 2.50 | 3.29 | 3.42 |
| Nurse aides | 1.77 | ||
| Licensed practical nurses | 1.05 | ||
| Nursing staff turnover (share who left in a year) | 69.4% | 48.1% | 45.8% |
| Registered nurse turnover | 78.3% | 48.2% | 42.9% |
| Administrators who left | 1 |
CMS expects 4.15 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.48 on weekdays and 2.50 on weekends, 28% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 13.5% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.64 in April to June 2025 to 3.20 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.20 | 0.38 | 3.48 | 2.50 | 13.5% | 1 of 90 | 120 |
| Oct to Dec 2025 | 3.60 | 0.43 | 3.78 | 3.13 | 21.2% | 0 of 92 | 116 |
| Jul to Sep 2025 | 3.90 | 0.54 | 4.15 | 3.28 | 24.5% | 0 of 92 | 104 |
| Apr to Jun 2025 | 3.64 | 0.61 | 3.92 | 2.93 | 6.3% | 0 of 91 | 109 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Virginia, Jan to Mar 2026 | 3.58 | 0.56 | 3.76 | 3.12 | 5.7% | 0.2% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Virginia | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 13.0 | 14.8 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.2 | 0.4 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.7 | 1.6 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 0.0 | 3.6 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.6 | 1.3 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 8.7 | 15.6 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 9.8 | 4.7 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 10.5 | 14.2 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 28.0 | 22.3 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 9.9 | 11.5 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.7 | 1.5 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.4 | 1.5 | 1.8 |
Owners and operators
Legal business name: GLENBURNIE OPERATOR LLC. CMS links this home to Lifeworks Rehab, a group of 64 nursing homes averaging 2.1 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Virginia Care Holco LLC | 5% or greater direct ownership interest | Organization | 01/01/2020 | |
| Charles 1994 Family Grantor Trust | 5% or greater indirect ownership interest | Organization | 01/01/2020 | |
| Edward 1998 Family Grantor Trust | 5% or greater indirect ownership interest | Organization | 01/01/2020 | |
| Isva Holdings LLC | 5% or greater indirect ownership interest | Organization | 01/01/2020 | |
| Jkva Holdings LLC | 5% or greater indirect ownership interest | Organization | 01/01/2020 | |
| Mlva Holdings LLC | 5% or greater indirect ownership interest | Organization | 01/01/2020 | |
| Saul 2012 Family Grantor Trust | 5% or greater indirect ownership interest | Organization | 01/01/2020 | |
| Rajchenbach, Moshe | 5% or greater indirect ownership interest | Individual | 01/17/2020 | |
| Mitchell, Pamela | W-2 managing employee | Individual | 08/18/2022 | |
| Rajchenbach, Moshe | W-2 managing employee | Individual | 01/17/2020 | |
| Rajchenbach, Moshe | Corporate officer | Individual | 01/17/2020 | |
| Innovative Healthcare Management LLC | Operational/managerial control | Organization | 12/01/2019 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 34 problems in this area, most recently on October 29, 2025: "Provide appropriate pressure ulcer care and prevent new ulcers from developing."
- When is the care plan meeting, and can family attend it?Inspectors cited 28 problems in this area, most recently on June 25, 2026: "Ensure each resident receives an accurate assessment."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 26 problems in this area, most recently on June 25, 2026: "Keep residents' personal and medical records private and confidential."
- How many nurses and aides work each shift, nights and weekends included?Inspectors cited 11 problems in this area, most recently on October 29, 2025: "Provide or arrange emergency care by a doctor 24 hours a day."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.50 hours per resident per day, below the Virginia average of 3.29.
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- Westport Rehabilitation and Nursing Center Richmond, 2 mi · 1 of 5 stars · 126 citations
- Rosedale Health & Rehabilitation Richmond, 2.1 mi · 1 of 5 stars · 101 citations
- Westminster-Canterbury of Richmond Richmond, 2.7 mi · 5 of 5 stars · 14 citations
- August Healthcare at Richmond Richmond, 2.7 mi · 3 of 5 stars · 25 citations
- Lakeside Health & Rehabilitation Richmond, 2.7 mi · 2 of 5 stars · 72 citations
- Vcu Health Children's Services at Brook Road Richmond, 3.3 mi · 5 of 5 stars · 5 citations
- Parham Health Care & Rehab Center Richmond, 3.6 mi · 1 of 5 stars · 126 citations
- The Virginia Home Richmond, 3.7 mi · 3 of 5 stars · 14 citations
Virginia contacts for a concern about a nursing home
These are the official offices in Virginia. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Virginia Department of Health, Office of Licensure and Certification, Division of Long-Term Care Services, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Virginia Office of the State Long-Term Care Ombudsman, 800-552-5019. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: VDH Nursing Home and ICF/IID Inspections and Surveys, where Virginia publishes its own records on licensed homes.
Common questions
- What is Glenburnie Rehab & Nursing Center's Medicare star rating?
- CMS rates Glenburnie Rehab & Nursing Center 2 out of 5 stars overall, with 1 for health inspections, 1 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Glenburnie Rehab & Nursing Center get at its last inspection?
- 24 health deficiencies at the standard inspection on January 25, 2024. The Virginia average is 14.3.
- Has Glenburnie Rehab & Nursing Center been fined?
- Yes. CMS lists 1 fine totaling $54,211 in the last three years.
- Does Glenburnie Rehab & Nursing Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Glenburnie Rehab & Nursing Center?
- CMS lists 12 owners and managers, and links the home to Lifeworks Rehab. Legal business name: GLENBURNIE OPERATOR LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.