Vancrest of Payne
650 North Main Street, Payne, OH 45880 · Paulding County · (419) 263-0191
40 certified beds, about 32 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 2018
CMS Care Compare ratings, data as of September 1, 2026 · CCN 366468 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on December 23, 2025, inspectors cited 3 health deficiencies (the Ohio average is 10.5, the national average 9.2).
None of its 8 health citations since August 2019 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.81 hours per resident per day, against 3.69 across Ohio and 3.86 nationally. Registered nurses accounted for 0.55 of those hours.
32.1% of nursing staff left within the year CMS measured (Ohio average 48.7%).
CMS links it to Vancrest Health Care Centers, an affiliated group of 13 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 8 health citations on file.
December 23, 2025Standard inspection · 3 citations
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on observation, resident family interview, staff interviews, review of facility self-reported incidents (SRIs), and review of facility policy, the facility failed to report an allegation of injury of unknown origin. This affected one (#35) of two residents reviewed for abuse. The facility census was 37.
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on medical record review, staff interview, and review of facility policy, the facility failed to ensure newly identified skin impairments were thoroughly evaluated and assessed. This affected one (#24) of one resident reviewed for pressure ulcers. The facility census was 37.
- B Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Inspectors wroteBased on medical record review, staff interview, and review of facility policy, the facility failed to ensure bed hold notices were provided timely. This affected four (#1, #3, #11, and #38) of four residents reviewed for bed hold notices. The facility census was 37.
October 31, 2024Complaint inspection · 1 citation
- D Ensure that residents are free from significant medication errors.
Inspectors wroteBased on medical record review, staff interview, physician interview, and review of medication information from Medscape, the facility failed to administer seizure medications for a resident who was admitted to the facility from the hospital with a new onset of seizure disorder resulting in significant medication errors. This affected one (Resident #30) of three residents reviewed for medication administration. The facility census was 29.
January 19, 2023Standard inspection · 2 citations
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observations, staff interviews, record review, and policy review, the facility failed to ensure a dependent resident received timely personal hygiene care. This affected one resident (#11) out of two residents reviewed for activities of daily living (ADL). The facility identified all 24 residents required assistance from staff with bathing and dressing. The facility census was 24.
- C Ensure staff are vaccinated for COVID-19
Inspectors wroteBased on staff interview, review of the staffing schedule, review of the Staff Coronavirus Disease 2019 (COVID-19) Vaccination Matrix, review of the facility policy, and review of the Centers of Medicare and Medicaid Services (CMS) memorandum QSO-23-02-ALL, the facility failed to ensure staff were COVID-19 vaccinated, had an approved exemption, or had been identified as appropriate for a temporary delay per Center for Disease Control and Prevention (CDC) guidance. The vaccination rate for the facility was calculated at 98.8%. This had the potential to affect all 24 residents currently residing in the facility.
August 22, 2019Standard inspection · 2 citations
- D Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Inspectors wroteBased on medical record review, staff interview and policy review, the facility failed to issue written notice of the reasoning for transfer to the hospital to the resident and/or resident representative. This affected one (#21) of one resident reviewed for hospitalizations. The facility census was 22.
- D Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Inspectors wroteBased on medical record review, policy review and staff interview, the facility failed to issue written notice of the bed hold policy to a resident's representative. This affected one (#21) of one resident reviewed for hospitalizations. The total facility census was 22.
Fire safety inspections
10 fire safety citations on file: 3 on December 23, 2025, 5 on January 19, 2023, 2 on August 22, 2019.
Every fire safety citation10 citations
- F Install a fire alarm system that can be heard throughout the facility.
- F Meet other general requirements that are deficient.
- F Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- F Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- F Provide properly protected cooking facilities.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Have simulated fire drills held at unexpected times.
- F Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- F Inspect, test, and maintain automatic sprinkler systems.
- E Install an approved automatic sprinkler system.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Ohio | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.81 | 3.69 | 3.86 |
| Registered nurses | 0.55 | 0.64 | 0.69 |
| All nursing staff on weekends | 3.49 | 3.28 | 3.42 |
| Nurse aides | 2.17 | ||
| Licensed practical nurses | 1.10 | ||
| Nursing staff turnover (share who left in a year) | 32.1% | 48.7% | 45.8% |
| Registered nurse turnover | not reported | 43.9% | 42.9% |
| Administrators who left | 1 |
CMS expects 4.13 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.94 on weekdays and 3.49 on weekends, 11% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.68 in April to June 2025 to 3.81 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.81 | 0.55 | 3.94 | 3.49 | 0.0% | 0 of 90 | 32 |
| Oct to Dec 2025 | 3.66 | 0.60 | 3.79 | 3.33 | 0.0% | 0 of 92 | 35 |
| Jul to Sep 2025 | 3.47 | 0.56 | 3.58 | 3.17 | 0.1% | 0 of 92 | 34 |
| Apr to Jun 2025 | 3.68 | 0.52 | 3.77 | 3.44 | 0.0% | 0 of 91 | 32 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Ohio, Jan to Mar 2026 | 3.64 | 0.60 | 3.80 | 3.24 | 4.6% | 0.4% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Ohio | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 7.8 | 5.3 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 1.0 | 0.2 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 2.6 | 3.2 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 1.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 6.5 | 6.1 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 2.7 | 3.4 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 2.3 | 8.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 22.5 | 24.9 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 10.7 | 12.9 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.6 | 1.7 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.2 | 1.8 | 1.8 |
Owners and operators
Legal business name: VANCREST OF PAYNE LLC. CMS links this home to Vancrest Health Care Centers, a group of 13 nursing homes averaging 3.9 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Bagley, Jon | 5% or greater direct ownership interest | Individual | 30% | 07/19/2012 |
| McCleery, Mark | 5% or greater direct ownership interest | Individual | 20% | 07/19/2012 |
| White, Mark | 5% or greater direct ownership interest | Individual | 07/19/2012 | |
| Langenkamp, Cindy | W-2 managing employee | Individual | 04/01/2018 | |
| Bagley, Jon | Corporate officer | Individual | 07/19/2012 | |
| McCleery, Mark | Corporate officer | Individual | 07/19/2012 | |
| White, Mark | Corporate officer | Individual | 07/19/2012 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 3 problems in this area, most recently on December 23, 2025: "Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 2 problems in this area, most recently on December 23, 2025: "Provide appropriate pressure ulcer care and prevent new ulcers from developing."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 1 problem in this area, most recently on December 23, 2025: "Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 1 problem in this area, most recently on October 31, 2024: "Ensure that residents are free from significant medication errors."
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- Gardens of Paulding the Paulding, 7.5 mi · 2 of 5 stars · 31 citations
- Adams Heritage Monroeville, 11 mi · 5 of 5 stars · 3 citations
- Vancrest of Hicksville Hicksville, 14.5 mi · 5 of 5 stars · 14 citations
- Majestic Care of New Haven New Haven, 15.5 mi · 3 of 5 stars · 20 citations
- Golden Years Homestead Fort Wayne, 16.2 mi · 3 of 5 stars · 21 citations
- Cedars the Leo, 16.6 mi · 4 of 5 stars · 20 citations
- Vancrest Health Care Center Van Wert, 16.7 mi · 5 of 5 stars · 22 citations
- Chateau Rehabilitation and Healthcare Center Fort Wayne, 17.5 mi · 1 of 5 stars · 37 citations
Ohio contacts for a concern about a nursing home
These are the official offices in Ohio. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Ohio Department of Health, Nursing Homes and Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Ohio Office of the State Long-Term Care Ombudsman, 1-800-282-1206. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Ohio Long-Term Care Quality Navigator (Ohio Department of Aging), where Ohio publishes its own records on licensed homes.
Common questions
- What is Vancrest of Payne's Medicare star rating?
- CMS rates Vancrest of Payne 5 out of 5 stars overall, with 5 for health inspections, 3 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Vancrest of Payne get at its last inspection?
- 3 health deficiencies at the standard inspection on December 23, 2025. The Ohio average is 10.5.
- Has Vancrest of Payne been fined?
- CMS lists no fines in the last three years.
- Does Vancrest of Payne accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Vancrest of Payne?
- CMS lists 7 owners and managers, and links the home to Vancrest Health Care Centers. Legal business name: VANCREST OF PAYNE LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.