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Victoria Healthcare and Rehabilitation Center

340 Victoria Street, Costa Mesa, CA 92627 · Orange County · (949) 642-0387

79 certified beds, about 79 residents a day · For profit - Corporation · Medicare and Medicaid since 1971

CMS high performing icon Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
5 of 5
Staffing
3 of 5
Quality measures
4 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 055237 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on July 23, 2025, inspectors cited 11 health deficiencies (the California average is 15.6, the national average 9.2).

None of its 27 health citations since July 2021 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 4.22 hours per resident per day, against 4.52 across California and 3.86 nationally. Registered nurses accounted for 0.45 of those hours.

17.9% of nursing staff left within the year CMS measured (California average 36.7%).

CMS links it to The Ensign Group, an affiliated group of 344 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 27 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
19D
1E
0F
Potential for minimal harm
0A
7B
0C
September 4, 2025Complaint inspection · 1 citation
  1. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 18, 2025
    Inspectors wroteBased on interview, medical record review, facility document review, and facility P&P review, the facility failed to ensure the administration of the controlled medications were accurately documented on the MAR (Medication Administration Record) for one of three sampled residents (Resident 1). * The facility failed to accurately document the hydrocodone/APAP 5-325 mg (a controlled medication) administration to Resident 1. This failure had the potential for the medications to be administered in error and opportunities for drug diversion or drug misuse.
July 23, 2025Standard inspection · 11 citations
  1. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 8, 2025
    Inspectors wroteBased on observation and interview, the facility failed to ensure sanitary conditions were maintained and foods were stored in safe conditions. * There were expired food items stored inside the facility's freezer.* The stock pot was observed with black discoloration, warped and dented.* Two ceiling vents were dusty and corroded. Additionally, the meat products stored under the vents were also dusty with yellow stains/discoloration.* One cook did not wear a beard restraint.* One dietary aide placed his hands in a red bucket containing sanitizing solution and a dish rag instead of performing hand hygiene. These failures posed the risk of foodborne illness to the 68 of 68 residents who received food prepared in the facility's kitchen.
  2. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 8, 2025
    Inspectors wroteBased on observation, interview, medical record review, and facility P&P review, the facility failed to ensure one of 17 final sampled residents (Resident 1) maintained the highest practicable well-being. * Resident 1 was transferred inappropriately, via use of Resident 1's armpits and back of Resident 1's pants. * Resident 1's change of condition to her foot was not documented. These failures had the potential to cause injury and not provide appropriate care to the resident.
  3. D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 8, 2025
    Inspectors wroteBased on observation, interview, medical record review, and facility P&P review, the facility failed to ensure two of three final sampled resident (Residents 1 and 7) reviewed for catheter care received the appropriate care and services for an indwelling urinary catheter. * The facility failed to continuously monitor Resident 7 after the resident had a change in condition when the resident's suprapubic catheter was not draining.* The facility failed to ensure Resident 1's indwelling urinary catheter did not touch the floor. These failures had the potential for the residents to develop complications associated with the use of the indwelling urinary catheter.
  4. D
    Provide safe, appropriate pain management for a resident who requires such services.
    F697 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 8, 2025
    Inspectors wroteBased on interview, medical record review, and facility P&P review, the facility failed to provide adequate and appropriate pain management for one of 17 final sampled residents (Resident 9). * The facility failed to ensure the pain medication was administered per Resident 9's physician's order. This failure had the potential for residents not to receive the appropriate treatment for pain.
  5. D
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    F698 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 8, 2025
    Inspectors wroteBased on observation, interview, medical record review, and facility P&P review, the facility failed to provide the necessary dialysis care to one of three final sampled residents (Resident 93) reviewed for dialysis care. The facility failed to ensure Resident 93's dialysis access site was accurately assessed. Resident 93 had a vascular dialysis access on the right upper chest, however, the resident was assessed for shunt, and bruit and thrill post-dialysis. In addition, Resident 93's care plan to address the dialysis included monitoring for the fistula. These failures had the potential for Resident 93 not being provided with appropriate dialysis care, and the possibility of medical complications related to dialysis care.
  6. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 8, 2025
    Inspectors wroteBased on interview, medical record review, facility document review, and facility P&P review, the facility failed to provide the necessary pharmaceutical services as per the facility P&P for one nonsampled resident (Resident 30).* The facility failed to ensure the administration of the controlled medication for Resident 30 was documented on the MAR. This failure had the potential for the medications to be administered in error and opportunities for drug diversion or drug misuse.
  7. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 8, 2025
    Inspectors wroteBased on observation, interview, medical record review, and facility P&P review, the facility failed to provide the necessary pharmacy services to ensure proper storage and labeling of medications. * The facility failed to ensure the medical label on the on the bubble pack of losartan (antihypertensive medication) was correct. * The facility failed to ensure LVN 1 did not leave medications unattended at bedside during medication administration observation. * The facility failed to ensure LVN 1 did not leave the medication cart (Medication Cart A) unlocked and unattended. These failures had potential to result in unsafe medication administration, cross-contamination of the medications and post the risk for non-licensed staff to have access to the medicationsFindings: 1. [...]
  8. B
    Allow residents to self-administer drugs if determined clinically appropriate.
    F554 · Resident Rights · No actual harm, potential for minimal harm, pattern · Corrected (the home has a date of correction) August 8, 2025
    Inspectors wroteBased on observation, interview, medical record review, and facility P&P review, the facility failed to determine if it was safe for a resident to self-administer the medication for one of 17 final sampled residents (Resident 26). Resident 26 was observed with a medication at the bedside. Resident 26 had no physician's order, assessment, or a care plan in place for self-administration of medications. This failure had the potential for Resident 26 to administer the medication inaccurately.
  9. B
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    F640 · Resident Assessment and Care Planning · No actual harm, potential for minimal harm, pattern · Corrected (the home has a date of correction) August 8, 2025
    Inspectors wroteBased on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the MDS discharge assessment was completed for one nonsampled resident (Resident 86) when the resident was discharged on 3/28/25. This failure posed the risk of not being able to monitor the resident's progress over time.
  10. B
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for minimal harm, pattern · Corrected (the home has a date of correction) August 8, 2025
    Inspectors wroteBased on observation, interview, medical record review, and facility P&P review, the facility failed to ensure one of 17 final sampled residents (Resident 14) and one nonsampled resident (Resident 43) were provided with the appropriate respiratory care and services. The facility failed to ensure Resident 14 and 43's nebulizer masks and storage bags were changed every seven days. This failure had the potential to affect the respiratory health and well-being of the residents in the facility.
  11. B
    Dispose of garbage and refuse properly.
    F814 · Nutrition and Dietary · No actual harm, potential for minimal harm, pattern · Corrected (the home has a date of correction) August 8, 2025
    Inspectors wroteBased on observation and interview, the facility failed to ensure the trash bins were not overflowed with trash. This failure posed the risk of unsanitary conditions and of harboring unwanted pests.
April 29, 2024Complaint inspection · 1 citation
  1. B
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) May 16, 2024
    Inspectors wroteBased on interview, medical record review, and facility document review, the facility failed to ensure the complete and accurate medical record for one of five sampled residents (Resident 1). * There was no change in condition completed when Resident 1 pulled out the GT and when the GT was reinserted by the physician. This failure had the potential to negatively impact Resident 1's care and treatment.
October 31, 2023Standard inspection · 2 citations
  1. D
    Allow residents to self-administer drugs if determined clinically appropriate.
    F554 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 19, 2023
    Inspectors wroteBased on observations, interviews, record review, and facility policy review, the facility failed to ensure an assessment was completed to determine if a resident could safely self-administer, prior to medications being left at the bedside for 1 (Resident #49) of 1 resident reviewed for self-administration.
  2. D
    PASARR screening for Mental disorders or Intellectual Disabilities
    F645 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 19, 2023
    Inspectors wroteBased on interviews, record review, and facility policy review, the facility failed to ensure the Preadmission Screening and Resident Review (PASARR) was accurate for 1 (Resident #1) of 4 residents reviewed for PASARRs.
October 23, 2023Complaint inspection · 1 citation
  1. D
    Reasonably accommodate the needs and preferences of each resident.
    F558 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 10, 2023
    Inspectors wroteBased on interview, medical record review, facility document review, and facility P&P review, the facility failed to provide the reasonable accommodations to meet the needs for one of two sampled residents (Residents 1). * The facility failed to ensure Resident 1 was provided with assistance in a timely manner. This failure had the potential to negatively impact the residents' physical and psychosocial well-being.
July 9, 2021Standard inspection · 11 citations
  1. D
    Reasonably accommodate the needs and preferences of each resident.
    F558 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 9, 2021
    Inspectors wroteBased on observation, interview, and facility P&P review, the facility failed to ensure the call lights were kept within the resident's reach for one nonsampled resident (Resident 464) and one of 18 final sampled residents (Resident 40). This failure led to the residents feeling helpless and upset and posed the risk the residents could not use the call light to summon help.
  2. D
    Keep residents' personal and medical records private and confidential.
    F583 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 9, 2021
    Inspectors wroteBased on observation and interview, the facility failed to ensure the privacy for one of 18 final sampled residents (Resident 48). LVN 3 left the privacy curtain open while he injected the medication to Resident 48's abdomen. This failure had the potential to violate the resident's right to privacy by unnecessarily exposing the resident's body during the provision of care.
  3. D
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    F693 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 9, 2021
    Inspectors wroteBased on observation, interview, and medical record review, the facility failed to ensure the appropriate care and services for the use of the GT for one nonsampled resident (Resident 48). The facility failed to ensure Resident 48's fluid order was provided as prescribed by the physician. This posed the risk for Resident 48 to experience complications.
  4. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 9, 2021
    Inspectors wroteBased on observation, interview, medical record review, and facility P&P review, the facility failed to ensure accurate accounting and safeguarding of the controlled medications in order to prevent loss, diversion, or accidental exposure. * LVN 3 failed to sign Resident 27's narcotic count sheet for alprazolam (anti-anxiety medication) and Resident 414's narcotic count sheet for hydrocodone (opioid medication for pain) to show when he had administered the medications. Residents 27 and 414's documented remaining counts of tablets on the narcotic count sheets did not reconcile with the actual number of tablets remaining in their medication bubble packs. This posed the risk for loss or diversion of the controlled medications. * The facility failed to ensure the incoming and outgoing licensed nurses assigned to Medication Cart A consistently signed the shift count log. [...]
  5. D
    Ensure medication error rates are not 5 percent or greater.
    F759 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 9, 2021
    Inspectors wroteBased on observation, interview, and medical record review, the facility failed to ensure the medication error rate was below 5%. The medication error rate was 15.38%. * Resident 48 received partial doses of amiodarone (medications for irregular heart beat), docusate sodium (stool softener), magnesium oxide (supplement), and multivitamin (supplement) when some of the medications were leftover in the medication cups. This had the potential for the resident to experience decreased drug efficacy.
  6. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 9, 2021
    Inspectors wroteBased on observation and interview, the facility failed to ensure the medications were stored and labeled properly. An undated vial of Tubersol (Tuberculin Purified Protein Derivative used in a skin test to aid in diagnosis of tuberculosis infection), an unlabeled cup of a white powdery substance, an unlabeled inhaler, and an unlabeled tube of diclofenac (pain medication) gel were observed in Medication Cart A. This had the potential for unsafe administration of medications.
  7. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 9, 2021
    Inspectors wroteBased on interview and medical record review, the facility failed to ensure the medical records were complete for three of 18 final sampled residents (Residents 3, 59 and 564). * The psychiatric consultant's progress notes for 1/4 and 6/25/21, were not in the Resident 59's medical record. * The psychiatric consultant's progress notes for 1/4/21, were not in the Resident 3's medical record. * Resident 564's follow-up urology appointment progress note from 3/24/21, was not in the resident's medical record. These failures had the potential for the residents' medical statuses and plans to not be easily accessible to the multidisciplinary team for continuity of care.
  8. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 9, 2021
    Inspectors wrote3. Medical record review for Resident 5 was initiated on 7/6/21. Resident 5 was admitted to the facility on [DATE], and readmitted on [DATE]. On 7/6/21 at 0730 hours, Resident 5's urinary drainage bag and tubing were observed touching the floor. On 7/6/21 at 1227 hours, CNA 3 was asked to come to Resident 5's room. Resident 5's urinary drainage bag and tubing were observed touching the floor. CNA 3 verified the findings. On 7/8/21 at 1630 hours, an interview was conducted with the DON. The DON stated the urinary drainage bag and tubing should be kept off of the floor to prevent the infections. 4. On 7/6/21 at 0913 hours, a medication administration observation for Resident 46 was conducted with LVN 2. LVN 2 took a stack of medication cups with her bare hands and touched the rim and inside of the cups. LVN 2 placed the medication in each cup. [...]
  9. D
    Implement a program that monitors antibiotic use.
    F881 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 9, 2021
    Inspectors wroteBased on interview and facility document review, the facility failed to establish an infection control program designed to provide a safe and sanitary environment. * The facility failed to ensure the assessment of residents' signs and symptoms were reviewed and documented for appropriateness of antibiotic use in the Infection Control Surveillance logs for the months of March, April and May 2021. This failure posed the risk of inappropriate antibiotic usage and inaccuracy of data.
  10. B
    Assess the resident when there is a significant change in condition
    F637 · Resident Assessment and Care Planning · No actual harm, potential for minimal harm, pattern · Corrected (the home has a date of correction) August 9, 2021
    Inspectors wroteBased on interview and medical record review, the facility failed to complete the comprehensive significant change MDS for one of three closed record residents (Resident 64). This had the potential of not providing the appropriate care and services to Residents 64 based on the resident's current status.
  11. B
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for minimal harm, pattern · Corrected (the home has a date of correction) August 9, 2021
    Inspectors wroteBased on interview and medical record review, the facility failed to accurately complete the MDS assessment for one of three closed record residents (Resident 65). This had the potential to result in the residents being incorrectly coded as discharge to an acute care hospital.

Fire safety inspections

15 fire safety citations on file: 3 on July 23, 2025, 6 on October 31, 2023, 6 on July 9, 2021.

Every fire safety citation15 citations
  1. E
    Have simulated fire drills held at unexpected times.
    K 712 · July 23, 2025 · Corrected (the home has a date of correction)
  2. D
    Properly select, install, inspect, or maintain portable fire extinguishes.
    K 355 · July 23, 2025 · Corrected (the home has a date of correction)
  3. D
    Have properly installed electrical wiring and gas equipment.
    K 511 · July 23, 2025 · Corrected (the home has a date of correction)
  4. D
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · October 31, 2023 · Corrected (the home has a date of correction)
  5. D
    Follow proper procedures when the fire alarm was out of service for more than 4 hours.
    K 346 · October 31, 2023 · Corrected (the home has a date of correction)
  6. D
    Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
    K 354 · October 31, 2023 · Corrected (the home has a date of correction)
  7. D
    Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.
    K 361 · October 31, 2023 · Corrected (the home has a date of correction)
  8. D
    Have power receptacles that are properly grounded.
    K 912 · October 31, 2023 · Corrected (the home has a date of correction)
  9. D
    Ensure proper usage of power strips and extension cords.
    K 920 · October 31, 2023 · Corrected (the home has a date of correction)
  10. D
    Develop and maintain an Emergency Preparedness Program (EP).
    E 4 · July 9, 2021 · Corrected (the home has a date of correction)
  11. D
    Conduct risk assessment and an All-Hazards approach.
    E 6 · July 9, 2021 · Corrected (the home has a date of correction)
  12. D
    Establish procedures for tracking staff and patients during an emergency.
    E 18 · July 9, 2021 · Corrected (the home has a date of correction)
  13. D
    Establish policies and procedures for medical documentation.
    E 23 · July 9, 2021 · Corrected (the home has a date of correction)
  14. D
    Establish roles under a Waiver declared by secretary.
    E 26 · July 9, 2021 · Corrected (the home has a date of correction)
  15. D
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · July 9, 2021 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeCaliforniaUnited States
All nursing staff (RN, LPN and aides)4.224.523.86
Registered nurses0.450.670.69
All nursing staff on weekends3.864.093.42
Nurse aides2.56
Licensed practical nurses1.20
Nursing staff turnover (share who left in a year)17.9%36.7%45.8%
Registered nurse turnover22.2%38.1%42.9%
Administrators who left0

CMS expects 4.64 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.36 on weekdays and 3.86 on weekends, 11% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.41 in April to June 2025 to 4.22 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20264.220.454.363.86 0.0%0 of 9079
Oct to Dec 20254.390.504.524.05 0.0%0 of 9271
Jul to Sep 20254.540.544.754.02 0.0%0 of 9272
Apr to Jun 20254.410.444.613.89 0.0%0 of 9174
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
California, Jan to Mar 20264.360.594.523.972.3%0.5% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for California

JobMedianMiddle halfEmployed
California, all employers
CNAs (nursing assistants)$22.90$22.04 to $26.35110,060
LPNs and LVNs$38.34$35.98 to $45.0682,850
Registered nurses$67.44$58.87 to $83.25338,940
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For Victoria Healthcare and Rehabilitation Center. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

Your job
Employed by
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Do you get a shift differential?
Optional questions
Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeCaliforniaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
14.110.313.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.00.80.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.01.21.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
0.01.63.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
1.01.41.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
19.49.814.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
7.74.34.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
4.712.015.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
27.522.923.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
14.311.212.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.02.31.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
0.91.61.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Victoria Healthcare and Rehabilitation Center's Medicare short-stay residents. On returning residents home or to the community, CMS rates it no different from the national rate (57.7% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

57.7% this home

No different from the national rate

US median of homes 51.5% · California: 301 better, 190 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 283 eligible stays.

Potentially preventable readmissions

9.9% this home

No different from the national rate

US median of homes 10.7% · California: 10 better, 22 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 293 eligible stays.

Infections that led to a hospital stay

8.2% this home

No different from the national rate

US median of homes 7.1% · California: 8 better, 48 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 197 eligible stays.

Self-care and mobility at discharge

65.1% this home

Median of homes: California59.2% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 63 residents counted.

Falls with major injury

0.3% this home

Median of homes: California0.0% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 292 residents counted.

New or worsened pressure ulcers

2.0% this home

Median of homes: California0.6% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 292 residents counted.

Medication list given at discharge

99.1% this home

Median of homes: California96.2% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 109 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: COSTA VICTORIA HEALTHCARE LLC. CMS links this home to The Ensign Group, a group of 344 nursing homes averaging 3.2 stars overall.

NameRoleTypeShareSince
Flagstone Healthcare South LLCDirect ownership interestOrganization01/30/2006
The Ensign Group IncIndirect ownership interestOrganization01/30/2006
Bashandy, HanyManaging control - governing bodyIndividual10/30/2019
Yuhas, MichaelManaging control - governing bodyIndividual07/13/2016
Burnam, SoonCorporate officerIndividual01/30/2006
Keetch, ChadCorporate officerIndividual03/01/2011
Willits, AdamCorporate officerIndividual01/01/2019
Bashandy, HanyOperational/managerial controlIndividual10/30/2019
Yuhas, MichaelOperational/managerial controlIndividual07/13/2016
Port, BarryIndividual is an owner, partner or trustee of any ADP of the SNFIndividual04/13/2026
Ensign Services IncAdp of the SNFOrganization07/01/2003
Margaret L Woods TrustAdp of the SNFOrganization07/01/2003
Wahl Investments, LLCAdp of the SNFOrganization07/01/2003
Wahl Properties, LLCAdp of the SNFOrganization07/01/2003
Bashandy, HanyAdp of the SNFIndividual10/30/2019
Yuhas, MichaelAdp of the SNFIndividual07/13/2016

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 6 problems in this area, most recently on September 4, 2025: "Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist."
  2. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 6 problems in this area, most recently on July 23, 2025: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
  3. When is the care plan meeting, and can family attend it?Inspectors cited 6 problems in this area, most recently on July 23, 2025: "Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment."
  4. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 5 problems in this area, most recently on July 23, 2025: "Allow residents to self-administer drugs if determined clinically appropriate."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.86 hours per resident per day, below the California average of 4.09.

Other nursing homes nearby

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Assisted living in California

California contacts for a concern about a nursing home

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Common questions

What is Victoria Healthcare and Rehabilitation Center's Medicare star rating?
CMS rates Victoria Healthcare and Rehabilitation Center 5 out of 5 stars overall, with 5 for health inspections, 3 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Victoria Healthcare and Rehabilitation Center get at its last inspection?
11 health deficiencies at the standard inspection on July 23, 2025. The California average is 15.6.
Has Victoria Healthcare and Rehabilitation Center been fined?
CMS lists no fines in the last three years.
Does Victoria Healthcare and Rehabilitation Center accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Victoria Healthcare and Rehabilitation Center?
CMS lists 16 owners and managers, and links the home to The Ensign Group. Legal business name: COSTA VICTORIA HEALTHCARE LLC.

Sources

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