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West Bloomfield Health and Rehabilitation Center

6445 W Maple, West Bloomfield, MI 48322 · Oakland County · (248) 661-1600

172 certified beds, about 130 residents a day · For profit - Corporation · Medicare and Medicaid since 1989

Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
3 of 5
Staffing
4 of 5
Quality measures
3 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 235488 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on April 10, 2025, inspectors cited 4 health deficiencies (the Michigan average is 9.9, the national average 9.2).

Of 30 health citations since January 2023, 1 was rated as actual harm or immediate jeopardy to residents.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 4.39 hours per resident per day, against 3.99 across Michigan and 3.86 nationally. Registered nurses accounted for 0.49 of those hours.

40.7% of nursing staff left within the year CMS measured (Michigan average 44.1%).

CMS links it to Ciena Healthcare/Laurel Health Care, an affiliated group of 81 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 30 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
22D
2E
4F
Potential for minimal harm
0A
0B
1C
May 12, 2026Complaint inspection · 1 citation
  1. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteThis citation pertains to intake 3002054Based on interview and record review, the facility failed to ensure interventions to prevent falls were completed and in place for one resident (R801) of two residents reviewed for falls.
March 9, 2026Complaint inspection · 1 citation
  1. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 1, 2026
    Inspectors wroteThis citation pertains to intake 2696425 .Based on interview and record review, the facility failed to ensure medication was available for administration per Physician's order, utilize the reserve supply of medication for administration and accurately document administration of medication in the medical record for one resident (R903) of two residents reviewed for medication administration.
April 10, 2025Standard inspection · 4 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) May 19, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to prepare food in accordance with professional standards for food service safety. This deficient practice has the potential to result in food borne illness among all residents that consume food from the kitchen.
  2. E
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    F578 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 19, 2025
    Inspectors wroteBased on observation, interview and record review the facility failed to ensure timely and accurate advanced directive documentation were in place for four (R29, R47, R48 and R71) out of eight reviewed for advanced directives.
  3. D
    Keep residents' personal and medical records private and confidential.
    F583 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 19, 2025
    Inspectors wroteBased on observation, interview and record review, the facility failed to maintain the confidentiality of medical information for one (R110) of four residents reviewed for dignity.
  4. D
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    F806 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 19, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure two (R273 and R272) of four residents reviewed for dietary services, received meals according to their preferences.
February 11, 2025Complaint inspection · 1 citation
  1. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 3, 2025
    Inspectors wroteThis citation pertains to intake #'s MI00147219 and MI00149909 Based on observation, interview and record review, the facility failed to ensure multiple allegations of verbal and physical employee to resident abuse were reported to the State Agency (SA) for two (R404 and R401) of three residents reviewed for abuse.
September 17, 2024Complaint inspection · 3 citations
  1. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 21, 2024
    Inspectors wroteThis citation pertains to Intake MI00146824 Based on interview and record review, the facility failed to report an allegation of abuse (from R902) to the State Agency within the required timeframe for one (R905) of one residents reviewed for abuse, resulting in the potential for unidentified or continued abuse.
  2. D
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
    F742 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 21, 2024
    Inspectors wroteThis citation pertains to Intake MI00146824. Based on interview and record review, the facility failed to ensure additional and revised interventions were in place for one (R902) of one reviewed for behavior, resulting in the potential to exacerbate and further disrupt other residents (including R903, R904).
  3. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 21, 2024
    Inspectors wroteThis citation pertains to Intake MI00146824 Based on interview and record review, the facility failed to maintain and provide complete clinical records for one (R902) reviewed of one, resulting in the facility staff and providers not having access to all pertinent information to care for the resident.
May 29, 2024Complaint inspection · 2 citations
  1. D
    Ensure that residents are fully informed and understand their health status, care and treatments.
    F552 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 27, 2024
    Inspectors wroteThis citaiton pertains to intake #MI00144557. Based on interview and record review, the facility failed to ensure appropriate consents for treatment were made for one resident (R801) of three residents reviewed for consents, resulting in feelings of frustration.
  2. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 27, 2024
    Inspectors wroteThis citation pertains to intake #MI00144557. Based on interview and record review, the facility failed to ensure notification of changes for one resident (R801) of three residents reviewed for notification of changes, resulting in feelings of frustration.
April 29, 2024Complaint inspection · 1 citation
  1. G
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 25, 2024
    Inspectors wroteThis citation pertains to intake: MI00143972. Based on interviews and record reviews the facility failed to ensure the required assistance level for care was provided for one (R404) of two residents reviewed for falls, resulting in the resident to have fell from their bed, required a transfer to the hospital due to pain, and admitted with a lateral angulated fracture of the right femoral neck and multiple left rib fractures.
February 28, 2024Standard inspection, Complaint inspection · 10 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) April 5, 2024
    Inspectors wroteBased on observation, interview and record review the facility failed to maintain sanitary conditions in the kitchen. This deficient practice had the potential to affect all residents that consume food from the kitchen:
  2. F
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) April 5, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to follow protocols for residents on contact/droplet precautions and utilize correct infection control practices and protocols for disposing of contaminated Personal Protective Equipment (PPE) (R15, R83, R50, R5, R54) residents reviewed for COVID-19 (Coronavirus Disease 2019). This had the potential to affect all 130 residents who resided in the facility.
  3. E
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    F849 · Administration · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 5, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure coordination of care for hospice services for two residents (R#'s 22 and 105) of three residents reviewed for hospice services resulting in the potential for unmet care needs at the end of life.
  4. D
    Give the resident's representative the ability to exercise the resident's rights.
    F551 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 5, 2024
    Inspectors wroteBased on interview, and record review, the facility failed to ensure an authorized person consented to vaccinations for one resident (R97) of five residents reviewed for consents resulting in the potential the inappropriate initiation of treatments and services.
  5. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 5, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure medications were administered according to professional standards of practice for one (R6).
  6. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 5, 2024
    Inspectors wroteThis citation has two deficient practices. Deficient Practice #1 Based on observation, interview and record review the facility failed to ensure a Doppler diagnostic and medication order to treat (Deep-Vein thrombosis) were initiated in a timely manner for one resident (R12) of one residents reviewed for Swelling/Edema.
  7. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 5, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide appropriate medical services to prevent the development of a pressure ulcer injury for one resident (R30) out of one reviewed for pressure ulcers resulting in the development of two stage two sacral (area on lower back where the spine and pelvis meet) pressure ulcers.
  8. D
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    F745 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 5, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide social services that included competency assessment and obtaining services for legal representation for residents without a decision maker for two (R15 and R97) of five residents reviewed for advance directives.
  9. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 5, 2024
    Inspectors wroteBased on observation, interview and record review the facility failed to properly store and dispose of outdated medications in one medication storage room and properly secure two treatment carts, of two storage rooms and five medication carts reviewed for labeling and storage.
  10. C
    Post nurse staffing information every day.
    F732 · Nursing and Physician Services · No actual harm, potential for minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) April 5, 2024
    Inspectors wroteBased on observation, interview and record review the facility failed to ensure the daily nurse staff postings were updated daily and reflected the staffing at the facility potentially affecting all residents and visitors at the facility.
September 20, 2023Complaint inspection · 1 citation
  1. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 9, 2023
    Inspectors wroteThis citation pertains to intake #MI00139289. Based on interview and record review, the facility failed to ensure a proper transfer for one resident, (R802) of three residents reviewed for accidents resulting in a 7.5 centimeter skin tear.
January 26, 2023Standard inspection · 6 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) February 17, 2023
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure potentially hazardous food items were cooled to 41 degrees Fahrenheit or less within 6 hours, failed to ensure food items were stored covered, failed to date food items when opened, and failed to store wiping cloths in chemical sanitizer. This deficient practice had the potential to affect all residents that consume food from the kitchen.
  2. D
    Allow residents to self-administer drugs if determined clinically appropriate.
    F554 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 17, 2023
    Inspectors wroteBased on observation, interview and record review, the facility failed to obtain an assessment and physician's order for self-administration of medications for one resident (R84) of one resident reviewed for self-administration of medications.
  3. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 17, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure medications were administered according to professional standards of practice for one (R16).
  4. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 17, 2023
    Inspectors wroteBased on interview and record review, the facility failed to ensure adequate coordination of care and maintain timely documented communication with the resident's hospice provider for one (R20) of three residents reviewed for hospice services.
  5. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 17, 2023
    Inspectors wroteBased on observation, interview and record review the facility failed to ensure the safety of a resident from possible burns/fire from a heating pad for one (R329) out of seven residents reviewed for accidents.
  6. D
    Have a policy regarding use and storage of foods brought to residents by family and other visitors.
    F813 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 17, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to follow their policy regarding monitoring temperature and proper functioning of refrigerators for one (R111) of one resident reviewed for having a personal refrigerator. This deficient practice may result in potentially hazardous food being held outside of the proper temperature and the increased risk of contamination and food-borne illness.

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeMichiganUnited States
All nursing staff (RN, LPN and aides)4.393.993.86
Registered nurses0.490.780.69
All nursing staff on weekends3.693.503.42
Nurse aides2.30
Licensed practical nurses1.60
Nursing staff turnover (share who left in a year)40.7%44.1%45.8%
Registered nurse turnover26.3%39.2%42.9%
Administrators who left0

CMS expects 3.48 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.68 on weekdays and 3.69 on weekends, 21% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.62 in April to June 2025 to 4.39 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20264.390.494.683.69 0.0%0 of 90130
Oct to Dec 20254.610.554.903.85 0.1%0 of 92129
Jul to Sep 20254.570.594.853.86 0.0%0 of 92125
Apr to Jun 20254.620.604.923.84 0.0%0 of 91130
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Michigan, Jan to Mar 20263.950.704.143.453.3%0.4% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeMichiganUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
17.510.813.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.70.80.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
2.11.51.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
2.93.03.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.51.11.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
20.112.014.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
4.25.14.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
13.714.815.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
29.924.023.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
13.711.712.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
3.71.81.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.51.61.8

Owners and operators

Legal business name: WEST BLOOMFIELD HEALTH AND REHABILITATION CENTER, LLC. CMS links this home to Ciena Healthcare/Laurel Health Care, a group of 81 nursing homes averaging 2.8 stars overall.

NameRoleTypeShareSince
Ciena Michigan Operations Group II, LLC5% or greater direct ownership interestOrganization100%11/01/2025
Mohammad a Qazi Living Trust Dated 09/26/97Indirect ownership interestOrganization11/01/2025
Qazi, MohammadIndirect ownership interestIndividual11/01/2025
Ciena Healthcare Management IncOperational/managerial controlOrganization11/01/2025
Jackson, ScottOperational/managerial controlIndividual09/01/2019
Khan, AnisOperational/managerial controlIndividual11/01/2025
Qazi, MohammadOperational/managerial controlIndividual11/01/2025
Ciena Healthcare Management IncAdp of the SNFOrganization11/10/2025
Ciena Michigan Real Estate II, LLCAdp of the SNFOrganization11/01/2025
Mohammad Qazi 2022 Children's Trust Uad 5-4-2022Adp of the SNFOrganization11/01/2025
West Maple Senior Leasing, LLCAdp of the SNFOrganization11/01/2025
Jackson, ScottAdp of the SNFIndividual03/13/2025
Khan, AnisAdp of the SNFIndividual11/01/2025

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 10 problems in this area, most recently on May 12, 2026: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
  2. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 6 problems in this area, most recently on April 10, 2025: "Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive."
  3. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 5 problems in this area, most recently on April 10, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
  4. When is the care plan meeting, and can family attend it?Inspectors cited 3 problems in this area, most recently on September 17, 2024: "Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards."

Other nursing homes nearby

Michigan contacts for a concern about a nursing home

These are the official offices in Michigan. NursingHomeClear cannot take or act on complaints.

Common questions

What is West Bloomfield Health and Rehabilitation Center's Medicare star rating?
CMS rates West Bloomfield Health and Rehabilitation Center 3 out of 5 stars overall, with 3 for health inspections, 4 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did West Bloomfield Health and Rehabilitation Center get at its last inspection?
4 health deficiencies at the standard inspection on April 10, 2025. The Michigan average is 9.9.
Has West Bloomfield Health and Rehabilitation Center been fined?
CMS lists no fines in the last three years.
Does West Bloomfield Health and Rehabilitation Center accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns West Bloomfield Health and Rehabilitation Center?
CMS lists 13 owners and managers, and links the home to Ciena Healthcare/Laurel Health Care. Legal business name: WEST BLOOMFIELD HEALTH AND REHABILITATION CENTER, LLC.

Sources

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