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Maple Manor Rehab Center of Novi Inc

31215 Novi Road, Novi, MI 48377 · Oakland County · (248) 624-8800

72 certified beds, about 58 residents a day · For profit - Corporation · Medicare and Medicaid since 2014

Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
3 of 5
Staffing
5 of 5
Quality measures
3 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 235669 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on April 29, 2026, inspectors cited 4 health deficiencies (the Michigan average is 9.9, the national average 9.2).

Of 20 health citations since April 2024, 1 was rated as actual harm or immediate jeopardy to residents.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 5.84 hours per resident per day, against 3.99 across Michigan and 3.86 nationally. Registered nurses accounted for 0.82 of those hours.

41.0% of nursing staff left within the year CMS measured (Michigan average 44.1%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 20 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
14D
3E
2F
Potential for minimal harm
0A
0B
0C
April 29, 2026Standard inspection, Complaint inspection · 4 citations
  1. F
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) June 8, 2026
    Inspectors wroteBased on observation, interview and record review the facility failed to implement an effective water management program, appropriately initiate Enhanced Barrier Precautions and provide infection control practices with medication administration, this had the ability to affect all the resident's residing in the facility including six [R27, R85, R86, R87, R88 and R89] residents identified.
  2. E
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) May 16, 2026
    Inspectors wroteThis citation pertains to intake# 2788480 Based on observation, interview and record review, the facility failed to maintain a clean and homelike environment for two residents (R57 and R65) of five residents reviewed for environmental concerns, as well as the residents that utilized the central shower room, resulting in unclean floors and shower/resident rooms in disrepair.
  3. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 8, 2026
    Inspectors wroteBased on observation, interview and record review the facility failed to ensure professional standards of practice for medication administration for one resident (R83) of three residents reviewed for medication administration.
  4. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 8, 2026
    Inspectors wroteBased on observation, interview and record reviews the facility failed to ensure preventive interventions were implemented as noted in the plan of care, for two residents at risk for development of pressure injuries (R's 3 & 65) of five residents reviewed for pressure injury.
January 20, 2026Complaint inspection · 1 citation
  1. G
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 27, 2026
    Inspectors wroteThis citation pertains to intake # 2714575Based on observation, interview, and record review, the facility failed to implement proper safety interventions to prevent falls for one resident (R501) of three residents reviewed for falls, resulting in a fall with injuries requiring a transfer to the hospital for skin tears and sutures to R501's forehead.
March 6, 2025Standard inspection · 8 citations
  1. F
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) April 11, 2025
    Inspectors wroteBased on observation, interview, and record reviews the facility failed to ensure infection control standards and practices were consistently implemented by the facility staff and failed to implement an effective infection control surveillance program for 47 or 47 (including Resident R14, R19, R5, R35, R2,R342 ad R24) residents residing at the facility during the time of the survey.
  2. E
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    F919 · Environmental · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 11, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure the facility's 'wireless' call light communication system was fully operational and had adequate alternate interventions for residents to summons help. This deficient practice has the potential to effect all residents, including R142, R144, R143, R344, and one anonymous resident (AR).
  3. D
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    F604 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 11, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure appropriate assessments and physician orders with medical symptoms were completed for audible position change alarms for two (R6 and R342) of two Residents reviewed for restraints resulting in the potential to restrict body movements due to the fear of sounding the alarm with physical discomfort and psychological distress utilizing a reasonable person concept.
  4. D
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    F688 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 11, 2025
    Inspectors wroteBased on observations, interviews, and record review, the facility failed to ensure a positioning device (hand splints) were implemented for one (R16) of one resident reviewed for positioning and range of motion services resulting in the potential for contracture progression (hardening of the muscles, tendons, and other soft tissues) with further decline in range of motion and compromise with skin integrity.
  5. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 11, 2025
    Inspectors wroteBased on observation, interview and record reviews the facility failed to ensure oxygen therapy was consistently administered as ordered by the Physician for one (R14) of two residents reviewed for respiratory care.
  6. D
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    F757 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 11, 2025
    Inspectors wroteBased on observation, interview, and record reviews the facility failed to ensure physician ordered medications had an indication for use and failed to transcribe physician orders per the facility policy for two (R's 5 and 7) of two residents reviewed for unnecessary medications.
  7. D
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 11, 2025
    Inspectors wroteBased on interview and record review, the facility failed to ensure that there was a stop/end date for PRN (as needed) psychotropic medication and failed to ensure that resident specific non-pharmacologic interventions were attempted prior to the administration of PRN psychotropic medication (anxiolytic) for two (R5 and R12) of five residents reviewed for unnecessary medications with potential for adverse side effects and decreased quality of life. Findings inlude: R12 R12 was admitted to facility on 2/5/25 after hospitalization. R12's admitting diagnoses included: stroke, diabetic neuropathy, history of falls, heart failure, kidney failure, generalized anxiety disorder, restlessness and agitation. Based on the Minimum Data Set (MDS) assessment dated [DATE], R12 had Brief Interview for Mental Status (BIMS) score of 13/15, indicative of intact cognition. [...]
  8. D
    Implement a program that monitors antibiotic use.
    F881 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 11, 2025
    Inspectors wroteBased on interview and record review the facility failed to consistently maintain a system that monitored antibiotic use, this had the ability to affect any resident prescribed an antibiotic in the facility of the 47 residents that resided in the facility at the time of the survey.
April 24, 2024Standard inspection, Complaint inspection · 7 citations
  1. E
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    F698 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 31, 2024
    Inspectors wroteBased on observation, interviews, and record reviews the facility failed to ensure consistent dialysis communication documentation and assessments were maintained in the clinical record for one (R40) of one resident reviewed for dialysis.
  2. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 31, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide a privacy cover over an indwelling catheter bag for one Resident (R2) of two residents reviewed for catheters.
  3. D
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    F578 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 31, 2024
    Inspectors wroteBased on interview and record review, the facility failed to ensure three (R46, R48, and R108) of four residents reviewed for advance directives had their code status/treatment preferences clearly documented in their clinical record.
  4. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 31, 2024
    Inspectors wroteBased on interview and record review, the facility failed to develop and implement a care plan for hearing loss for one Resident (R19) hearing loss or one resident reviewed for hearing loss/communication.
  5. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 31, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to thoroughly assess and document a pressure ulcer for one (R30) of two residents reviewed for pressure ulcers.
  6. D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 31, 2024
    Inspectors wroteBased on interview and record review, the facility failed to document urinary output consistently for one Resident (R2) of two residents reviewed for catheters.
  7. D
    Implement a program that monitors antibiotic use.
    F881 · Infection Control · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 31, 2024
    Inspectors wroteBased on interview and record review the facility failed to implement an effective antibiotic stewardship program that included consistent implementation of protocols for appropriate antibiotic use for two (R's 159& 160), this deficient practice had the ability to affect multiple residents who were prescribed antibiotics during their inpatient care at the facility.

Fire safety inspections

2 fire safety citations on file: 2 on April 29, 2026.

Every fire safety citation2 citations
  1. E
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · April 29, 2026 · Corrected (the home has a date of correction)
  2. D
    Have properly installed electrical wiring and gas equipment.
    K 511 · April 29, 2026 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
January 20, 2026Payment Denial 13 days from February 14, 2026

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeMichiganUnited States
All nursing staff (RN, LPN and aides)5.843.993.86
Registered nurses0.820.780.69
All nursing staff on weekends5.783.503.42
Nurse aides3.07
Licensed practical nurses1.95
Nursing staff turnover (share who left in a year)41.0%44.1%45.8%
Registered nurse turnover0.0%39.2%42.9%
Administrators who left0

CMS expects 4.04 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 5.86 on weekdays and 5.78 on weekends, 1% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 12.3% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 5.28 in April to June 2025 to 5.84 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20265.840.825.865.78 12.3%0 of 9058
Oct to Dec 20255.390.785.554.99 10.5%0 of 9261
Jul to Sep 20255.460.675.605.10 18.2%0 of 9258
Apr to Jun 20255.280.705.484.80 15.0%0 of 9160
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Michigan, Jan to Mar 20263.950.704.143.453.3%0.4% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for Michigan

JobMedianMiddle halfEmployed
Michigan, all employers
CNAs (nursing assistants)$19.03$18.35 to $21.5943,290
LPNs and LVNs$31.47$29.83 to $35.5210,880
Registered nurses$45.34$39.46 to $49.74104,950
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For Maple Manor Rehab Center of Novi Inc. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

Your job
Employed by
Usual shift
Do you get a shift differential?
Optional questions
Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeMichiganUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
17.310.813.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
4.10.80.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
6.11.51.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
0.03.03.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
3.01.11.6
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
22.35.14.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
8.814.815.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
39.224.023.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
16.711.712.0

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Maple Manor Rehab Center of Novi Inc's Medicare short-stay residents. On returning residents home or to the community, CMS rates it better than the national rate (64.5% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

64.5% this home

Better than the national rate

US median of homes 51.5% · Michigan: 89 better, 22 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 315 eligible stays.

Potentially preventable readmissions

14.6% this home

Worse than the national rate

US median of homes 10.7% · Michigan: 0 better, 9 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 312 eligible stays.

Infections that led to a hospital stay

7.2% this home

No different from the national rate

US median of homes 7.1% · Michigan: 1 better, 1 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 210 eligible stays.

Self-care and mobility at discharge

61.7% this home

Median of homes: Michigan57.6% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 196 residents counted.

Falls with major injury

0.0% this home

Median of homes: Michigan0.0% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 207 residents counted.

New or worsened pressure ulcers

1.2% this home

Median of homes: Michigan1.3% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 206 residents counted.

Medication list given at discharge

100.0% this home

Median of homes: Michigan99.5% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 198 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: MAPLE MANOR REHAB CENTER OF NOVI INC..

NameRoleTypeShareSince
Evangelista, Marcus5% or greater direct ownership interestIndividual10%09/10/2010
Evangelista, Stella5% or greater direct ownership interestIndividual90%09/10/2010
Evangelista, MarcusCorporate officerIndividual09/08/2010
Evangelista, MarcusOperational/managerial controlIndividual09/08/2010
Evangelista, StellaOperational/managerial controlIndividual09/08/2010
Evangelista, StellaAdp of the SNFIndividual09/08/2010

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 7 problems in this area, most recently on April 29, 2026: "Provide appropriate pressure ulcer care and prevent new ulcers from developing."
  2. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 4 problems in this area, most recently on April 29, 2026: "Provide and implement an infection prevention and control program."
  3. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 3 problems in this area, most recently on April 29, 2026: "Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely."
  4. When is the care plan meeting, and can family attend it?Inspectors cited 2 problems in this area, most recently on April 29, 2026: "Ensure services provided by the nursing facility meet professional standards of quality."

Other nursing homes nearby

Michigan contacts for a concern about a nursing home

These are the official offices in Michigan. NursingHomeClear cannot take or act on complaints.

Common questions

What is Maple Manor Rehab Center of Novi Inc's Medicare star rating?
CMS rates Maple Manor Rehab Center of Novi Inc 4 out of 5 stars overall, with 3 for health inspections, 5 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Maple Manor Rehab Center of Novi Inc get at its last inspection?
4 health deficiencies at the standard inspection on April 29, 2026. The Michigan average is 9.9.
Has Maple Manor Rehab Center of Novi Inc been fined?
CMS lists no fines in the last three years.
Does Maple Manor Rehab Center of Novi Inc accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Maple Manor Rehab Center of Novi Inc?
CMS lists 6 owners and managers. Legal business name: MAPLE MANOR REHAB CENTER OF NOVI INC..

Sources

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