West Park Care Center LLC
1700 Heinzerling Drive, Columbus, OH 43223 · Franklin County · (614) 274-4222
99 certified beds, about 89 residents a day · For profit - Corporation · Medicare and Medicaid since 1990
CMS Care Compare ratings, data as of September 1, 2026 · CCN 365799 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on July 9, 2026, inspectors cited 7 health deficiencies (the Ohio average is 10.5, the national average 9.2).
Of 35 health citations since June 2022, 4 were rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).
CMS lists 1 fine totaling $24,115 in the last three years; the largest was $24,115, and the latest is dated March 6, 2025.
Nurses and nurse aides worked 3.31 hours per resident per day, against 3.69 across Ohio and 3.86 nationally. Registered nurses accounted for 0.40 of those hours.
63.6% of nursing staff left within the year CMS measured (Ohio average 48.7%).
CMS links it to Optalis Health & Rehabilitation, an affiliated group of 36 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 35 health citations on file.
July 9, 2026Standard inspection, Complaint inspection · 7 citations
- D Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Inspectors wroteBased on medical record review, resident and staff interview, and review of facility policies, the facility failed to ensure residents were provided with adequate bathing to meet resident needs per preferences and schedules. This affected one (#62 of three residents reviewed for activities of daily living (ADLs). The facility census was 88.
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on medical record review, staff interview, and policy review, the facility failed to obtain resident weight measurements as ordered. This affected one (#76) of four residents reviewed for nutrition. The facility census was 88.
- D Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Inspectors wroteBased on observation, medical record review, and staff interview, the facility failed to ensure enteral nutrition products in use were properly marked as ordered and failed to ensure cleaning of a resident's percutaneous endoscopic gastrostomy (PEG) tube site was completed per physician orders. This affected one (#7) of three residents identified by the facility with PEG tubes. The facility census was 88.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, staff interview, medical record review, and review of a facility policy, the facility failed to administer oxygen to residents at flow rates ordered by prescribers. This affected two (#1 and #69) of two residents reviewed for respiratory care. The facility census was 88.
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on observation, medical record review, staff interview, and policy review, the facility failed to ensure staff followed established procedures for pharmaceutical service. This affected one (#84) of one residents observed with possession of medications following administration. The facility census was 88.
- D Ensure that residents are free from significant medication errors.
Inspectors wroteBased on observation, medical record review, staff interview, and policy review, the facility failed to ensure insulin was administered as ordered resulting in a significant medication error. This affected one (#74) of five residents identified by the facility with orders for subcutaneous insulin injections. The facility census was 88.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, medical record review, staff interview, review of drug manufacturer information, and policy review, the facility failed to ensure medications were properly labeled and dated for storage. This affected three (#46, #77, and #101) of three residents reviewed for medication storage. The census was 88.
March 6, 2025Standard inspection · 14 citations
- G Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on medical record review, staff interview, review of hospital records, and review of the facility policy, the facility failed to ensure a resident, who was identified at risk of malnutrition and dehydration, maintained acceptable parameters of nutritional status, failed to initiate appropriate nutritional interventions, and address significant and severe weight loss for Resident #52. This resulted in Actual Harm for one (Resident #52) resident who experienced a significant weight loss of 5.1 percent (%) in four weeks and had ongoing severe weight loss of 13.6% over less than three months, when on 12/10/24 was noted with increased lethargy, malaise and was difficult to arouse, resulting in hospitalization for failure to thrive and percutaneous endoscopic gastrostomy (PEG) tube placement for enteral nutrition support. [...]
- G Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Inspectors wroteBased on medical record review, resident guardian interview, staff interview, facility Self-Reported Incident (SRI) review, and review of facility investigation, the facility failed to investigate and implement psychiatric recommendations to ensure Resident #82 had the ability to attain or maintain their highest physical, mental, and psychosocial wellbeing. Actual Harm occurred when the facility failed to fully investigate the root cause of Resident #82's potential hallucinations/behaviors, which contributed to the facility being unable to meet the residents behavioral health needs, resulting in a discharge from the facility. This affected one (Resident #82) of one resident reviewed for behavioral/emotional needs. The facility census was 84.
- E Assure the security of all personal funds of residents deposited with the facility.
Inspectors wroteBased on facility financial record review and staff interview, the facility failed to secure a surety bond that covered all of the resident funds. This had the potential to affect 42 residents (#2, #3, #4, #5, #6, #7, #9, #11, #13, #14, #15, #16, #18, #19, #21, #22, #23, #24, #25, #26, #28, #32, #33, #39, #40, #43, #44, #45, #46, #51, #52, #54, #55, #56, #57, #58, #60, #63, #64, #72, #76, #82) of 42 residents who had funds managed by the facility. The census was 84. Findings Include: Review of 42 residents (#2, #3, #4, #5, #6, #7, #9, #11, #13, #14, #15, #16, #18, #19, #21, #22, #23, #24, #25, #26, #28, #32, #33, #39, #40, #43, #44, #45, #46, #51, #52, #54, #55, #56, #57, #58, #60, #63, #64, #72, #76, #82) current financial records revealed the total for all funds managed by the facility was $158,125.48. [...]
- E Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, staff interview, and facility policy review, the facility failed to ensure hot water temperatures were maintained below the maximum temperature of 120 degrees. This had the potential to affect 37 residents (#3, #6, #7, #8, #10, #11, #13, #16, #18, #23, #29, #32, #33, #37, #38, #39, #44, #45, #51, #57, #58, #60, #65, #68, #70, #73, #74, #78, #83, #138, #139, #140, #141, #142, #143, #238 and #239) who resided on the [NAME] hallway. In addition, based on medical record review, staff interview, and review of facility policy, the facility failed to ensure Resident #52's fall was documented and investigated. This affected one resident (#52) of ten residents reviewed for accidents. The facility census was 84 residents. Findings Include: 1. a. [...]
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation, record review, staff interview, and facility policy review, the facility failed to treat Resident #143 in a dignified manner. This affected one resident (#143) of one resident reviewed for dignity. The facility census was 84.
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on record review, staff interview, and facility policy review, the facility failed to notify Resident #140's primary care physician (PCP) of a weight gain outside of the physician ordered parameters. This affected one resident (#140) of five residents reviewed for unnecessary medications. The facility census was 84. Findings Include: Review of the medical record for Resident #140 revealed an initial admission date of 02/18/25 with the diagnoses including light chain (AL) amyloidosis, congestive heart failure, hypertensive heart disease, atrial fibrillation, lymphedema, respiratory syncytial virus (RSV), type one diabetes mellitus, morbid obesity, cardiomyopathy, hyperlipidemia, anemia, chronic kidney disease, hydrocephalus, anxiety disorder, depression, orthopnea, solitary pulmonary nodule, bilateral conductive hearing loss and constipation. [...]
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on medical record review, staff interview, and facility policy review, the facility failed to adequately revise resident care plans. This affected one (Resident #81) of 18 resident care plans reviewed. Findings Include: Review of Resident #81's record revealed she was admitted to the facility on [DATE]. Her diagnoses included complete traumatic amputation between knee and ankle, atrial fibrillation, Crohn's disease, aortic insufficiency, venous insufficiency, hypertension, hyperlipidemia, vitamin D deficiency, other primary thrombophilia, hypokalemia, anxiety disorder, depression, pressure ulcer to right heel (stage II), polyosteoarthritis, edema, and dementia. Review of Resident #81's Minimum Data Set (MDS) assessment, dated 02/04/25, revealed she had a severe cognitive impairment. [...]
- D Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Inspectors wroteBased on record review, observation, resident interview, staff interview, and facility policy review, the facility failed to ensure one resident (#140) received routine showers. This affected one resident (#140) out of three residents reviewed for activities of daily living (ADL). The facility census was 84. Findings Include: Review of the medical record for Resident #140 revealed an initial admission date of 02/18/25 with the diagnoses including but not limited to light chain (AL) amyloidosis, congestive heart failure, hypertensive heart disease, atrial fibrillation, lymphedema, respiratory syncytial virus (RSV), type one diabetes mellitus, morbid obesity, cardiomyopathy, hyperlipidemia, anemia, chronic kidney disease, hydrocephalus, anxiety disorder, depression, orthopnea, solitary pulmonary nodule, bilateral conductive hearing loss and constipation. [...]
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, resident and staff interviews, record review, and facility policy review, the facility failed to complete daily weights as ordered for one resident (Resident #5), failed to implement a physician-ordered fluid restriction for one resident (Resident #140), and failed to ensure lymphedema wraps and interventions were implemented as ordered for one resident (Resident #48). The deficient practices affected three residents (Residents #5, #48, and #140) of 18 reviewed for quality of care. The facility census was 84.
- D Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Inspectors wroteBased on observation, record review, resident interview, staff interview, and review of facility policy and procedure, the facility failed to timely address Resident #143's leaking nephrostomy tube and accurately document the residents hospitalization and subsequent nephrostomy tube replacement. This affected one resident (#143) of one resident reviewed for nephrostomy tubes. The facility census was 84.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, record review, and staff interview, the facility failed to ensure respiratory equipment was stored in a sanitary manner. This affected one resident (#143) of two residents reviewed for respiratory care. The facility census was 84. Findings Include: Review of the medical record for Resident #143 revealed an initial admission date of 02/18/25 with diagnoses including atrial fibrillation, diabetes mellitus, panlobular emphysema, dementia, obstructive and reflux uropathy, artificial openings of urinary tract, hyperlipidemia, hypertension, constipation, acquired absence of other genital organs and urinary tract infection (UTI). Review of Resident #143's admission evaluation dated 02/18/25 revealed the resident was alert and oriented on admission. [...]
- D Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on observation, medical record review, staff interview, and facility policy review, the facility failed to administer medications as ordered, resulting in a medication administration error rate above 5 percent (%). Three errors out of 28 observed opportunities resulted in an error rate of 10.71%. This affected one (Resident #21) of three residents observed during the medication pass. The facility census was 84.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, record review, interview, and facility policy review, the facility failed to ensure Resident #143's medication was secured in a locked medication cart. This affected one resident (#143) of 18 residents observed for medication storage. The facility census was 84.
- D Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Inspectors wroteBased on observation, staff interviews, and record review, the facility failed to ensure hospice notes were readily available for one resident (Resident #44). This affected one resident (#44) out of one resident reviewed for hospice services. Findings Include: Review of the medical record for Resident #44 revealed an admission date on 04/07/22. Medical diagnoses included frontal lobe and executive function deficit following cerebral infarction, type two diabetes mellitus with diabetic retinopathy without macular edema, hemiplegia and hemiparesis following cerebral infarction affecting right dominant side, encounter for palliative care, chronic hepatitis, and syncope and collapse. Review of the hospice contract dated 01/26/24 revealed the contract stated, Communication: [...]
February 8, 2024Complaint inspection · 1 citation
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on medical record review, staff interview, and review of the facility policy the facility failed to ensure staff followed the resident's care plan regarding Hoyer lift transfers. This affected one (Resident #12) of three residents reviewed for Hoyer lift transfers. The census was 86.
November 28, 2023Complaint inspection · 1 citation
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on record review, interview and policy review the facility failed to ensure the medical record was accurate related to a change in condition for a resident. This affected one (Resident #1) of three sampled residents. The census was 91.
June 30, 2022Standard inspection · 12 citations
- J Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Inspectors wroteBased on closed medical record review, staff interviews, resident emergency contact interview, review of the hospital history and physical, review of continuity of care, review of hospital ethics team meeting notes, review of a hospital discharge summary, review of a hospital transfer report, review of facility policy related to code status, and review of a facility policy related to Cardiopulmonary Resuscitation (CPR), the facility failed to initiate CPR and contact Emergency Medical Services (EMS) for one resident (Resident #73) who was a Full Code status and was found unresponsive without vital signs. This resulted in Immediate Jeopardy and the potential for serious life-threatening harm and/or death, when facility staff did not immediately initiate CPR on Resident #73 nor contact EMS to assist in life-sustaining measures and expired at the facility. [...]
- G Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on medical record review, review of a fall investigation, and staff interviews, the facility failed ensure staff utilized proper precautions while ambulating with residents. Actual harm occurred when State Tested Nurse Aide(STNA) #126 was ambulating with Resident #64, while not using a gait belt, and Resident #64 fell resulting in a left hip fracture and subsequent hospitalization. This affected one (Resident #64) out of seven residents reviewed for falls. The facility census was 74.
- F Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observations, staff interviews, medical record review, and review of facility policy, the facility failed to maintain a clean and sanitary environment in resident rooms. This affected four residents (Resident #26, #37, #61, and #63) out of 74 residents in the facility. Additionally, the facility failed to maintain an odor free environment in the hallway of the teal unit. This had the potential to affect all 24 residents living on the teal unit (#2, #3, #8, #9, #11, #18, #22, #25, #26, #27, #32, #33, #35, #37, #40, #41, #47, #49, #54, #59, #61, #63, #64, and #67). Additionally, the facility failed to maintain a clean and safe environment in the front of the facility grounds. This had the potential to affect all 74 residents. The facility census was 74.
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observations, staff interview, and facility policy review, the facility failed to appropriately store and date foods in the refrigerator and freezer. Additionally, the facility failed to appropriately perform hand hygiene during preparation of a lunch meal. This had the potential to affect all 74 residents in the facility. The facility did not have any residents on a nothing by mouth (NPO) diet. The facility census was 74.
- F Provide and implement an infection prevention and control program.
Inspectors wroteBased on medical record review, staff interview, observations, review of a resident vaccination status list, and facility policy review, the facility failed to properly apply Personal Protective Equipment (PPE) when caring for a resident in isolation, failed to ensure catheter bag tubing was not touching the ground, and failed to implement appropriate isolation precautions while an isolation resident was smoking with other non-isolation residents. This affected five residents (#29, #43, #62, #222, and #223) and had the potential to affect all 74 residents residing in the facility. The facility census was 74.
- D Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Inspectors wroteBased on staff interview, medical record review, and review of facility policy, the facility failed to ensure care conferences were held with the interdisciplinary team and resident and/or resident representative. This affected one (Resident #2) out of one resident reviewed for care plan conferences. The facility census was 74.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on staff interview, medical record review, and review of facility policy, the facility failed to ensure care conferences were held with the interdisciplinary team and resident and/or resident representative. This affected one (Resident #2) out of one resident reviewed for care plan conferences. The facility census was 74.
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on medical record review, observation, staff interview, and facility policy review, the facility failed to ensure therapeutic diets were provided as ordered. This affected one (Resident #223) out of one resident reviewed for dialysis. The facility census was 74.
- D Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Inspectors wroteBased on medical record review, review of pharmacy recommendations, staff interview, and facility policy review, the facility failed to ensure pharmacy recommendations were addressed and a rationale was provided when a pharmacy recommendation was declined. This affected two residents (Residents #2 and #16) out of six reviewed for unnecessary medications and pharmacy recommendations. The facility census was 74.
- D Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on medical record review, staff interview, observations, and review of facility policy, the facility failed to ensure that its medication error rate was less than five percent. This affected two (#58 and #17) out of four residents reviewed for medications. There was 25 opportunities with two errors resulting in an eight percent (%) medication error rate. The facility census was 74.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on medical record review, observation, staff interview, and facility policy review, the facility failed to store medications in a safe and secure manner. This affected three residents (#66, #30, and #2) out of three residents reviewed for medication storage. The facility census was 74.
- D Provide timely, quality laboratory services/tests to meet the needs of residents.
Inspectors wroteBased on medical record review, staff interview, and facility policy review, the facility failed to obtain labs as ordered by the physician. This affected two (Residents #6 and #16) out of six residents reviewed for routine labs. The facility census was 74.
Fire safety inspections
11 fire safety citations on file: 4 on July 9, 2026, 3 on March 6, 2025, 4 on June 30, 2022.
Every fire safety citation11 citations
- F Provide properly protected cooking facilities.
- F Have simulated fire drills held at unexpected times.
- E Have exits that are accessible at all times.
- E Meet other general requirements that are deficient.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- F Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Provide properly protected cooking facilities.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| March 6, 2025 | Fine | $24,115 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Ohio | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.31 | 3.69 | 3.86 |
| Registered nurses | 0.40 | 0.64 | 0.69 |
| All nursing staff on weekends | 3.10 | 3.28 | 3.42 |
| Nurse aides | 1.96 | ||
| Licensed practical nurses | 0.95 | ||
| Nursing staff turnover (share who left in a year) | 63.6% | 48.7% | 45.8% |
| Registered nurse turnover | 70.8% | 43.9% | 42.9% |
| Administrators who left | 1 |
CMS expects 4.53 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.40 on weekdays and 3.10 on weekends, 9% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 8.2% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.33 in April to June 2025 to 3.31 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.31 | 0.40 | 3.40 | 3.10 | 8.2% | 0 of 90 | 89 |
| Oct to Dec 2025 | 3.47 | 0.54 | 3.57 | 3.22 | 5.5% | 0 of 92 | 88 |
| Jul to Sep 2025 | 3.59 | 0.59 | 3.74 | 3.21 | 2.2% | 0 of 92 | 86 |
| Apr to Jun 2025 | 3.33 | 0.57 | 3.44 | 3.04 | 4.1% | 0 of 91 | 87 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Ohio, Jan to Mar 2026 | 3.64 | 0.60 | 3.80 | 3.24 | 4.6% | 0.4% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Ohio | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 3.7 | 5.3 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.2 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 3.9 | 3.2 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.1 | 1.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 1.4 | 6.1 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 5.5 | 3.4 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 17.9 | 8.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 41.3 | 24.9 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 9.1 | 12.9 | 12.0 |
Owners and operators
Legal business name: WEST PARK CARE CENTER LLC. CMS links this home to Optalis Health & Rehabilitation, a group of 36 nursing homes averaging 2.4 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Om Holdco 2 LLC | 5% or greater direct ownership interest | Organization | 100% | 06/01/2022 |
| Charles Franklin LLC | 5% or greater indirect ownership interest | Organization | 06/01/2022 | |
| Charles Westland LLC | 5% or greater indirect ownership interest | Organization | 06/01/2022 | |
| Hemant Shah 2018 Irrevocable Trust | 5% or greater indirect ownership interest | Organization | 06/01/2022 | |
| Optalis LP Investors 2 LLC | 5% or greater indirect ownership interest | Organization | 06/01/2022 | |
| Snw LLC | 5% or greater indirect ownership interest | Organization | 06/01/2022 | |
| Optum Management Solutions. Inc | Indirect ownership interest | Organization | 06/01/2022 | |
| Stepanian, Bonita | Operational/managerial control | Individual | 12/01/2025 | |
| Charles Franklin LLC | Adp of the SNF | Organization | 06/01/2022 | |
| Charles Westland LLC | Adp of the SNF | Organization | 06/01/2022 | |
| Cliftonlarsonallen LLP | Adp of the SNF | Organization | 01/01/2025 | |
| Forbright Bank | Adp of the SNF | Organization | 02/16/2026 | |
| Hemant Shah 2018 Irrevocable Trust | Adp of the SNF | Organization | 06/01/2022 | |
| Obs of Oh LLC | Adp of the SNF | Organization | 01/28/2026 | |
| Om Holdco 2 LLC | Adp of the SNF | Organization | 06/01/2022 | |
| Optalis LP Investors 2 LLC | Adp of the SNF | Organization | 06/01/2022 | |
| Paar 108 LLC | Adp of the SNF | Organization | 06/01/2022 | |
| Pinal R. Patel 2017 Irrevocable Trust F/B/O Aarna R. Patel | Adp of the SNF | Organization | 06/01/2022 | |
| Pinal R. Patel 2017 Irrevocable Trust F/B/O Ansh R. Patel | Adp of the SNF | Organization | 06/01/2022 | |
| Pinal R. Patel 2020 Irrevocable Family Trust Uad 10-6-2020 | Adp of the SNF | Organization | 06/01/2022 | |
| Rajan G Patel 2020 Irr Fam Tr Uad 12-3-2020 | Adp of the SNF | Organization | 06/01/2022 | |
| Schlaupitz Madhavan | Adp of the SNF | Organization | 01/01/2025 | |
| Snw LLC | Adp of the SNF | Organization | 06/01/2022 | |
| Scott, Mary | Adp of the SNF | Individual | 01/28/2026 | |
| Stepanian, Bonita | Adp of the SNF | Individual | 05/08/2026 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 14 problems in this area, most recently on July 9, 2026: "Provide enough food/fluids to maintain a resident's health."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 8 problems in this area, most recently on July 9, 2026: "Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 6 problems in this area, most recently on July 9, 2026: "Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice."
- When is the care plan meeting, and can family attend it?Inspectors cited 3 problems in this area, most recently on March 6, 2025: "Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.10 hours per resident per day, below the Ohio average of 3.28.
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- Embassy of Woodview Columbus, 0 mi · 2 of 5 stars · 57 citations
- Columbus Healthcare Center Columbus, 2.3 mi · 2 of 5 stars · 71 citations
- Monterey Care Center Grove City, 2.7 mi · 2 of 5 stars · 38 citations
- Scioto Pointe Columbus, 2.9 mi · 2 of 5 stars · 43 citations
- Majestic Care of Columbus LLC Columbus, 3.5 mi · 5 of 5 stars · 24 citations
- Laurels of West Columbus, the Columbus, 4.1 mi · 1 of 5 stars · 52 citations
- First Community Village Healthcare Ctr Columbus, 4.7 mi · 4 of 5 stars · 26 citations
- Ohio Living Westminster-Thurber Columbus, 4.8 mi · 3 of 5 stars · 26 citations
Ohio contacts for a concern about a nursing home
These are the official offices in Ohio. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Ohio Department of Health, Nursing Homes and Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Ohio Office of the State Long-Term Care Ombudsman, 1-800-282-1206. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Ohio Long-Term Care Quality Navigator (Ohio Department of Aging), where Ohio publishes its own records on licensed homes.
Common questions
- What is West Park Care Center LLC's Medicare star rating?
- CMS rates West Park Care Center LLC 2 out of 5 stars overall, with 3 for health inspections, 1 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did West Park Care Center LLC get at its last inspection?
- 7 health deficiencies at the standard inspection on July 9, 2026. The Ohio average is 10.5.
- Has West Park Care Center LLC been fined?
- Yes. CMS lists 1 fine totaling $24,115 in the last three years.
- Does West Park Care Center LLC accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns West Park Care Center LLC?
- CMS lists 25 owners and managers, and links the home to Optalis Health & Rehabilitation. Legal business name: WEST PARK CARE CENTER LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.