Westbury Center of Jackson for Nursing and Healing
922 McDonough Road, Jackson, GA 30233 · Butts County · (770) 775-7832
196 certified beds, about 190 residents a day · For profit - Corporation · Medicare and Medicaid since 1994
Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
4 of 5
Staffing
1 of 5
Quality measures
3 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 115563 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on March 12, 2026, inspectors cited 1 health deficiency (the Georgia average is 5, the national average 9.2).
Of 11 health citations since August 2023, 1 was rated as actual harm or immediate jeopardy to residents.
CMS lists 1 fine totaling $8,512 in the last three years; the largest was $8,512, and the latest is dated July 12, 2024.
Nurses and nurse aides worked 3.04 hours per resident per day, against 3.56 across Georgia and 3.86 nationally. Registered nurses accounted for 0.28 of those hours.
53.2% of nursing staff left within the year CMS measured (Georgia average 46.0%).
CMS links it to Empire Care Centers, an affiliated group of 21 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
208/23
207/24
602/25
103/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 11 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
10D
0E
0F
Potential for minimal harm
0A
0B
0C
March 12, 2026Standard inspection · 1 citation
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observations, staff interviews, and the facility policy titled Infection Prevention and Control Program, the facility failed to maintain sanitary conditions to prevent the transmission of communicable diseases and infections. This deficient practice created a potential for infection and cross contamination for 53 sampled residents (R). Findings Include:Review of the Facility's Infection Prevention and Control Program Policy, implemented on 10/01/2022, showed that the Facility has established and maintains an infection prevention and control program designed to provide safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections as per accepted national standard and guidelines. 11. Linens: a. Laundry and direct care staff shall handle, store, process, and transport linens to prevent spread of infection. [...]
February 6, 2025Standard inspection, Complaint inspection · 6 citations
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observations, staff interviews, record reviews, and review of the facility's policy titled Quality of Life- Dignity, the facility failed to provide care in a manner that maintained or enhanced a resident's dignity for one of 53 sampled residents (R) (R37). This failure had the potential to diminish R37's quality of life in an environment that promotes the maintenance or enhancement of each resident's quality of life.
- D Allow residents to self-administer drugs if determined clinically appropriate.
Inspectors wroteBased on observations, resident and staff interviews, record review, and review of the facility's policy titled Resident Self-Administration of Medication, the facility failed to ensure medications were not left at the bedside of two of 53 sampled residents (R) (R86 and R287) who were not assessed for medication self-administration. This deficient practice had the potential to place R86 and R287 at risk of serious health complications, including medication misuse or overdose, and compromise their safety and well-being. Findings Include: A review of the facility's policy titled Resident Self-Administration of Medication, revised on 3/2024, revealed the Policy section was It is the policy of this facility to support each resident's right to self-administer medication. [...]
- D Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observations, staff interviews, record review, and review of the facility-provided document titled Logbook Documentation - Heating, Ventilation and Air Conditioning (HVAC)/ Packaged Terminal Air Conditioner (PTAC): Clean Air Filters, the facility failed to ensure that the PTAC filters were maintained in a clean condition for two of 120 resident rooms (rooms [ROOM NUMBERS] ). In addition, the facility failed to maintain a home-like environment in two of 120 resident rooms (rooms [ROOM NUMBERS]) observed with chipped paint and loose baseboards. These deficient practices had the potential to place the residents residing in the rooms at risk of living in an unsanitary and unsafe living environment and a potential for diminished quality of life.
- D PASARR screening for Mental disorders or Intellectual Disabilities
Inspectors wroteBased on staff interviews, record review, and review of the facility policy titled Resident Assessment-Coordination with PASARR (Preadmission Screening and Resident Review) Program, the facility failed to submit an application for Level II PASARR for evaluation and determination of specialized services for three of four residents (R) (R32, R87, and R90) reviewed for PASARR. This failure had the potential to place R32, R87, and R90 at risk of not receiving services and/or care according to their needs.
- D Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Inspectors wroteBased on observations, resident and staff interviews, record review, and a review of the facility-provided binder titled Rehab: Patient Level of Assistance, the facility failed to ensure restorative nursing care was provided to one of two residents (R) (R99) sampled for range of motion (ROM) and mobility. This deficient practice had the potential to place R99 at risk of worsening contractures and a diminished quality of life.
- D Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on observations, staff interviews, record review, and review of the facility's policy titled Insulin Pen, the facility failed to ensure the medication error rate was less than five percent. There were two errors with 30 opportunities for two of four residents, R (R119 and R147), for a medication error rate of 6.67 percent. These failures had the potential to place R119 and R147 at risk of medical complications and decreased therapeutic effects of medications.
July 12, 2024Complaint inspection · 2 citations
- G Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on staff interviews, record review, and a review of the facility policy titled Abuse, Neglect and Exploitation, the facility failed to protect the resident's right to be free from verbal and physical abuse by staff. The Certified Nursing Assistant (CNA) forcefully pushed the resident (R) (R1) down, grabbed the wheelchair, and prevented the resident from leaving the room. Psychosocial harm occurred on 7/13/2023 when a CNA voiced racial comments causing R1 to become distraught, scared, and crying. Due to the verbal abuse, R1 left the facility and did not return.
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on staff interviews, record review, and a review of the facility policy titled Notification of Changes, the facility failed to notify the resident's representative of a change in the resident's condition for 1 of 3 sampled residents (R) (R5) reviewed for notification of change in condition.
August 31, 2023Standard inspection · 2 citations
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on observation, staff interviews, record review, and a review of the facility's policy titled, Insulin Pen, the facility failed to maintain professional nursing standards of quality, as evidenced by one Licensed Practical Nurse (LPN) administering insulin to one of 55 Residents (R) (#14) without priming pen prior to administration.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observations, staff interviews, record reviews, and a review of the facility's policies titled Peripheral Intravenous Catheter Insertion, Maintenance, and Removal, Nebulizer Therapy, and Cleaning and Disinfection of Resident-Care Items and Equipment, the facility failed to maintain infection control standard precautions by not removing an intravenous (IV) access timely after discontinuation of the IV antibiotic for one Resident (R) (#8) of three with an IV site, not keeping nebulizer mask enclosed inside a bag when not in use for one of one Resident (R) (#39), and not cleaning or disinfecting equipment between residents who were COVID-19 positive for two residents (room [ROOM NUMBER] A/B) reviewed for Transmission Based Precautions (TBP). Findings Include: 1. [...]
Fire safety inspections
2 fire safety citations on file: 1 on March 12, 2026, 1 on February 6, 2025.
Every fire safety citation2 citations
- D Have properly installed electrical wiring and gas equipment.
- D Install properly constructed windows in hallway walls or doors.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| July 12, 2024 | Fine | $8,512 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Georgia | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.04 | 3.56 | 3.86 |
| Registered nurses | 0.28 | 0.50 | 0.69 |
| All nursing staff on weekends | 2.69 | 3.10 | 3.42 |
| Nurse aides | 2.11 | ||
| Licensed practical nurses | 0.65 | ||
| Nursing staff turnover (share who left in a year) | 53.2% | 46.0% | 45.8% |
| Registered nurse turnover | 54.5% | 44.5% | 42.9% |
| Administrators who left | 0 |
CMS expects 4.00 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.18 on weekdays and 2.69 on weekends, 15% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 1.9% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.02 in April to June 2025 to 3.04 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.04 | 0.28 | 3.18 | 2.69 | 1.9% | 0 of 90 | 190 |
| Oct to Dec 2025 | 3.15 | 0.25 | 3.29 | 2.77 | 1.8% | 0 of 92 | 185 |
| Jul to Sep 2025 | 3.14 | 0.21 | 3.26 | 2.84 | 1.7% | 0 of 92 | 189 |
| Apr to Jun 2025 | 3.02 | 0.20 | 3.15 | 2.69 | 2.2% | 0 of 91 | 189 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Georgia, Jan to Mar 2026 | 3.50 | 0.46 | 3.68 | 3.03 | 3.3% | 0.6% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Georgia | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 13.1 | 15.3 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.2 | 0.9 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.8 | 2.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 4.1 | 3.2 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 2.6 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 18.9 | 15.2 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 4.9 | 5.6 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 14.7 | 19.9 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 24.3 | 25.0 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 11.3 | 11.6 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.7 | 2.1 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.0 | 1.9 | 1.8 |
Owners and operators
Legal business name: JACKSON GA OPCO LLC. CMS links this home to Empire Care Centers, a group of 21 nursing homes averaging 1.8 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Swerdloff, Aryeh | Indirect ownership interest | Individual | 05/01/2021 | |
| Donath, Barry | Managing control - governing body | Individual | 06/07/2021 | |
| Heller, Shlomo | Managing control - governing body | Individual | 05/01/2021 | |
| Nussbaum, Ephraim | Managing control - governing body | Individual | 05/01/2021 | |
| Empire Care Centers LLC | Operational/managerial control | Organization | 05/01/2021 | |
| Check, Paul | Operational/managerial control | Individual | 01/24/2022 | |
| Coleman, Allison | Operational/managerial control | Individual | 05/19/2021 | |
| Colley, Stacey | Operational/managerial control | Individual | 02/06/2025 | |
| Donath, Barry | Operational/managerial control | Individual | 06/07/2021 | |
| Ellis, Renee | Operational/managerial control | Individual | 05/01/2021 | |
| Fears, Yolanda | Operational/managerial control | Individual | 05/01/2021 | |
| Hardy, Leanthony | Operational/managerial control | Individual | 05/01/2022 | |
| Heller, Shlomo | Operational/managerial control | Individual | 05/01/2021 | |
| Ladson, Gwendolyn | Operational/managerial control | Individual | 04/05/2023 | |
| Nussbaum, Ephraim | Operational/managerial control | Individual | 05/01/2021 | |
| Reed, Joel | Operational/managerial control | Individual | 03/01/2023 | |
| Ridgeway, Julia | Operational/managerial control | Individual | 12/13/2021 | |
| Ridley, Kim | Operational/managerial control | Individual | 05/01/2021 | |
| Sone-Ebeloue, Gladys | Operational/managerial control | Individual | 05/01/2021 | |
| Stephens, Carrie | Operational/managerial control | Individual | 01/09/2025 | |
| Swerdloff, Aryeh | Operational/managerial control | Individual | 05/01/2021 | |
| Valentin, Lissette | Operational/managerial control | Individual | 01/01/2022 | |
| Empire Care Centers LLC | Adp of the SNF | Organization | 01/06/2026 | |
| Ensh Consulting LLC | Adp of the SNF | Organization | 05/01/2021 | |
| Check, Paul | Adp of the SNF | Individual | 01/24/2022 | |
| Coleman, Allison | Adp of the SNF | Individual | 05/19/2021 | |
| Colley, Stacey | Adp of the SNF | Individual | 02/06/2025 | |
| Donath, Barry | Adp of the SNF | Individual | 06/07/2021 | |
| Ellis, Renee | Adp of the SNF | Individual | 05/01/2021 | |
| Fears, Yolanda | Adp of the SNF | Individual | 05/01/2021 | |
| Hardy, Leanthony | Adp of the SNF | Individual | 05/01/2021 | |
| Heller, Shlomo | Adp of the SNF | Individual | 05/01/2021 | |
| Ladson, Gwendolyn | Adp of the SNF | Individual | 04/05/2023 | |
| Nussbaum, Ephraim | Adp of the SNF | Individual | 05/01/2021 | |
| Reed, Joel | Adp of the SNF | Individual | 03/01/2023 | |
| Ridgeway, Julia | Adp of the SNF | Individual | 12/13/2021 | |
| Ridley, Kim | Adp of the SNF | Individual | 05/01/2021 | |
| Sone-Ebeloue, Gladys | Adp of the SNF | Individual | 05/01/2021 | |
| Stephens, Carrie | Adp of the SNF | Individual | 01/09/2025 | |
| Swerdloff, Aryeh | Adp of the SNF | Individual | 05/01/2021 | |
| Valentin, Lissette | Adp of the SNF | Individual | 01/01/2022 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 4 problems in this area, most recently on February 6, 2025: "Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on March 12, 2026: "Provide and implement an infection prevention and control program."
- When is the care plan meeting, and can family attend it?Inspectors cited 2 problems in this area, most recently on February 6, 2025: "PASARR screening for Mental disorders or Intellectual Disabilities"
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 1 problem in this area, most recently on February 6, 2025: "Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.69 hours per resident per day, below the Georgia average of 3.10.
Other nursing homes nearby
- Pruitthealth - Monroe Forsyth, 10.4 mi · 4 of 5 stars · 13 citations
- Westbury Center of McDonough for Nursing & Healing McDonough, 14.1 mi · 2 of 5 stars · 12 citations
- Retreat, the Monticello, 16.7 mi · 5 of 5 stars · 6 citations
- Pruitthealth - Griffin Griffin, 16.8 mi · 2 of 5 stars · 36 citations
- Pruitthealth - Forsyth Forsyth, 17.8 mi · 2 of 5 stars · 10 citations
- Spalding Post Acute LLC Griffin, 17.8 mi · 1 of 5 stars · 31 citations
- Heritage Inn of Barnesville Health and Rehab Barnesville, 19.7 mi · 3 of 5 stars · 14 citations
- Pruitthealth - Laurel Park, LLC Stockbridge, 20.4 mi · 4 of 5 stars · 6 citations
Georgia contacts for a concern about a nursing home
These are the official offices in Georgia. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Georgia Department of Community Health, Healthcare Facility Regulation Division, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Georgia Long-Term Care Ombudsman Program, 1-866-552-4464. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: GaMap2Care, Find a Facility, where Georgia publishes its own records on licensed homes.
Common questions
- What is Westbury Center of Jackson for Nursing and Healing's Medicare star rating?
- CMS rates Westbury Center of Jackson for Nursing and Healing 3 out of 5 stars overall, with 4 for health inspections, 1 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Westbury Center of Jackson for Nursing and Healing get at its last inspection?
- 1 health deficiency at the standard inspection on March 12, 2026. The Georgia average is 5.
- Has Westbury Center of Jackson for Nursing and Healing been fined?
- Yes. CMS lists 1 fine totaling $8,512 in the last three years.
- Does Westbury Center of Jackson for Nursing and Healing accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Westbury Center of Jackson for Nursing and Healing?
- CMS lists 41 owners and managers, and links the home to Empire Care Centers. Legal business name: JACKSON GA OPCO LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.