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Willamette View Health Center

13145 Se River Road, Milwaukie, OR 97222 · Clackamas County · (503) 353-7000

6 certified beds, about 6 residents a day · Non profit - Corporation · Medicare since 1989

CMS high performing icon Part of a continuing care retirement community Certified for Medicare
Overall
5 of 5
Health inspections
5 of 5
Staffing
5 of 5
Quality measures
Not rated
CMS note: Not enough data available to calculate a star rating.

CMS Care Compare ratings, data as of September 1, 2026 · CCN 385200 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on June 17, 2026, inspectors cited 1 health deficiency (the Oregon average is 9.2, the national average 9.2).

None of its 5 health citations since January 2024 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 10.13 hours per resident per day, against 5.03 across Oregon and 3.86 nationally. Registered nurses accounted for 4.39 of those hours.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 5 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
2D
2E
0F
Potential for minimal harm
0A
0B
1C
June 17, 2026Standard inspection · 1 citation
  1. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 13, 2026
    Inspectors wroteBased on interview and record review it was determined the facility failed to contact the physician when indicated by a physician order for 1 of 4 sampled residents (#12) reviewed for medications. This placed residents at risk for lack of needed treatment for a low heart rate.
March 12, 2025Standard inspection · 3 citations
  1. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 18, 2025
    Inspectors wroteBased on observation, interview and record review it was determined the facility failed to ensure biologicals were stored securely and not accessible to unauthorized individuals for 1 of 1 sampled medication room reviewed for medication storage. This placed residents at risk for unauthorized access to drugs and biologicals.
  2. D
    Allow residents to self-administer drugs if determined clinically appropriate.
    F554 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 18, 2025
    Inspectors wroteBased on observation, interview and record review it was determined the facility failed to ensure residents were assessed for self administration of medications for 1 of 1 sampled resident (#1) reviewed for medication administration. This placed residents at risk for adverse medication related consequences.
  3. C
    Post nurse staffing information every day.
    F732 · Nursing and Physician Services · No actual harm, potential for minimal harm, widespread · Corrected (the home has a date of correction) April 18, 2025
    Inspectors wroteBased on interview and record review it was determined the facility failed to the ensure the Direct Care Staff Daily Report (DCSDR) postings were accurate for 35 of 39 days reviewed for staffing. This placed residents and visitors at risk for inaccurate staffing information.
January 3, 2024Standard inspection · 1 citation
  1. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 10, 2024
    Inspectors wroteBased on interview and record review it was determined the facility failed to have a system in place to monitor and document food temperatures for 1 of 1 kitchen reviewed for safe food preparation. This placed residents at risk for food borne illness.

Fire safety inspections

10 fire safety citations on file: 5 on June 17, 2026, 3 on March 12, 2025, 2 on January 3, 2024.

Every fire safety citation10 citations
  1. F
    Develop Emergency Preparedness policies and procedures.
    E 13 · June 17, 2026 · Corrected (the home has a date of correction)
  2. F
    Have simulated fire drills held at unexpected times.
    K 712 · June 17, 2026 · Corrected (the home has a date of correction)
  3. F
    Have power receptacles that are properly grounded.
    K 912 · June 17, 2026 · Corrected (the home has a date of correction)
  4. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · June 17, 2026 · Corrected (the home has a date of correction)
  5. D
    Ensure proper usage of power strips and extension cords.
    K 920 · June 17, 2026 · Corrected (the home has a date of correction)
  6. F
    Have simulated fire drills held at unexpected times.
    K 712 · March 12, 2025 · Corrected (the home has a date of correction)
  7. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · March 12, 2025 · Corrected (the home has a date of correction)
  8. D
    Provide properly protected cooking facilities.
    K 324 · March 12, 2025 · Corrected (the home has a date of correction)
  9. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · January 3, 2024 · Corrected (the home has a date of correction)
  10. D
    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    K 222 · January 3, 2024 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeOregonUnited States
All nursing staff (RN, LPN and aides)10.135.033.86
Registered nurses4.390.720.69
All nursing staff on weekends9.424.513.42
Nurse aides4.39
Licensed practical nurses1.35
Nursing staff turnover (share who left in a year)not reported47.4%45.8%
Registered nurse turnovernot reported51.6%42.9%
Administrators who leftnot reported

CMS expects 3.45 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 10.42 on weekdays and 9.42 on weekends, 10% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 202610.134.3910.429.42 0.0%1 of 906
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Oregon, Jan to Mar 20264.910.645.124.406.2%0.4% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.

Official wage estimates for Oregon

JobMedianMiddle halfEmployed
Oregon, all employers
CNAs (nursing assistants)$23.96$22.83 to $28.4014,800
LPNs and LVNs$38.69$35.11 to $43.604,260
Registered nurses$62.02$51.55 to $64.6339,730
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeOregonUS
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.01.41.6

Owners and operators

Legal business name: WILLAMETTE VIEW INC..

NameRoleTypeShareSince
Hartley, MatthewW-2 managing employeeIndividual08/08/2017
Thompson, BrianW-2 managing employeeIndividual07/01/2011
Bergan, RonaldCorporate directorIndividual01/01/2020
Fraser, MichaelCorporate directorIndividual01/01/2011
Hartsock, JohnCorporate directorIndividual01/01/2008
Iverson, CraigCorporate directorIndividual07/01/2011
Kruger, GlennaCorporate directorIndividual01/01/2021
Marsh, JamesCorporate directorIndividual01/01/2020
Seabrook, GinnyCorporate directorIndividual01/01/2019
Aas, GaryCorporate officerIndividual09/01/2017
Engle, LauraCorporate officerIndividual08/01/2019
Krys-Rusoff, DeidraCorporate officerIndividual08/01/2018
Thompson, BrianCorporate officerIndividual07/01/2011
Vigil, SamuelCorporate officerIndividual09/01/2017
Willamette View Inc.Operational/managerial controlOrganization11/01/2010
Thompson, BrianOperational/managerial controlIndividual07/01/2011

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 1 problem in this area, most recently on June 17, 2026: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
  2. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 1 problem in this area, most recently on March 12, 2025: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
  3. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 1 problem in this area, most recently on March 12, 2025: "Allow residents to self-administer drugs if determined clinically appropriate."
  4. How many nurses and aides work each shift, nights and weekends included?Inspectors cited 1 problem in this area, most recently on March 12, 2025: "Post nurse staffing information every day."

Other nursing homes nearby

Oregon contacts for a concern about a nursing home

These are the official offices in Oregon. NursingHomeClear cannot take or act on complaints.

Common questions

What is Willamette View Health Center's Medicare star rating?
CMS rates Willamette View Health Center 5 out of 5 stars overall, with 5 for health inspections, 5 for staffing and no for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Willamette View Health Center get at its last inspection?
1 health deficiency at the standard inspection on June 17, 2026. The Oregon average is 9.2.
Has Willamette View Health Center been fined?
CMS lists no fines in the last three years.
Does Willamette View Health Center accept Medicaid?
CMS lists it as "Medicare", so it is not certified for Medicaid.
Who owns Willamette View Health Center?
CMS lists 16 owners and managers. Legal business name: WILLAMETTE VIEW INC..

Sources

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