William E Christofferson Salt Lake Veterans Home
700 South Foothill Drive, Salt Lake City, UT 84113 · Salt Lake County · (801) 584-1900
81 certified beds, about 73 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 2000
CMS Care Compare ratings, data as of September 1, 2026 · CCN 465150 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on March 19, 2026, inspectors cited 3 health deficiencies (the Utah average is 8.8, the national average 9.2).
Of 12 health citations since June 2022, 1 was rated as actual harm or immediate jeopardy to residents.
CMS lists 1 fine totaling $8,278 in the last three years; the largest was $8,278, and the latest is dated November 12, 2025.
Nurses and nurse aides worked 4.38 hours per resident per day, against 4.09 across Utah and 3.86 nationally. Registered nurses accounted for 1.53 of those hours.
38.5% of nursing staff left within the year CMS measured (Utah average 50.7%).
CMS links it to Avalon Health Care, an affiliated group of 16 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 12 health citations on file.
March 19, 2026Standard inspection · 3 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview and record review the facility did not store, prepare, distribute and serve food in accordance with professional standards for food service safety. Specifically, the dishmachine washing temperature was not meeting manufacturer requirements and sanitizer solution was not at required levels for sanitizing. In addition, there were soiled areas in the kitchen.
- D Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Inspectors wroteBased on interview and record review, for 2 of 32 sampled residents, the facility did not obtain laboratory services only when ordered by a physician. Specifically, a resident had a Complete Blood Count (CBC) with differential and Vitamin D, 25-Hydroxy drawn without a physician's order. Resident identifier 5.
- D Keep complete, dated laboratory records in the resident's record.
Inspectors wroteBased on interview and record review, the facility failed to ensure that laboratory reports were accurately maintained and readily available within the medical record. Specifically, for 2 out of 32 sampled residents, laboratory results were not located in their medical record. Resident identifiers: 3 and 4.
November 12, 2025Complaint inspection · 1 citation
- G Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Inspectors wroteBased on interview and record review, for 1 of 3 sampled residents, the facility failed to ensure each resident received food prepared in a form designed to meet individual needs. Specifically, a resident had a diet order for soft and bite-sized texture and was served a sandwich for a snack which resulted in the resident choking and passing away. Resident identifier: 1. It was determined the provider's non-compliance with the requirements of participation had caused harm. The harm was related to the State Operations Manual, Appendix PP, S483.60(d)(3) Food prepared in a form designed to meet individual needs, F805, at a scope and severity of G. However, based on the facility's corrective actions and a review of its current compliance in this regulatory area, the deficiency was determined to be past noncompliance. [...]
February 28, 2024Standard inspection · 5 citations
- D Reasonably accommodate the needs and preferences of each resident.
Inspectors wroteBased on observation, interview, and record review it was determined, for 1 of 23 sampled residents, that the facility failed to ensure that a resident had the right to reside and receive services in the facility with reasonable accommodation of resident needs and preferences. Specifically, individualized accommodations to keep a resident's telephone and radio within reach was not provided. Resident identifier: 50.
- D Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Inspectors wroteBased on interview and record review, the facility did not send a copy of resident 30-day discharge notices or hospitalizations to the Long-Term Care Ombudsman. Resident identifiers: 30.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview and record review, for 1 of 23 sampled residents, the facility did not ensure each resident received adequate supervision and assistance devices to prevent accidents. Specifically, a resident who required substantial two person assistance for transfers was left unattended on the side of her bed and sustained a fall. Resident identifier: 6.
- D Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation and interview, the facility did not store, prepare, distribute and serve food in accordance with professional standards for food service safety, Specifically, food service staff were not wearing hair restraints while preparing and serving food.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation and interview, the facility did not establish and maintain an infection prevention and control program designed to provide a safe, sanitary and comfortable environment, and to help prevent the development and transmission of communicable diseases and infections. Specifically, for 2 out of 23 sampled residents, a staff member was observed to touch the resident's medications with their bare hand during medication administration. Resident identifiers: 62 and 70.
June 9, 2022Standard inspection · 3 citations
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation and interview, it was determined, the facility did not store, prepare, distribute and serve food in accordance with professional standards for food service safety. Specifically, food items in the walk-in freezer were open to air, and food items in the walk-in refrigerator were past the manufacturers use-by date.
- D Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observation and interview, it was determined, the facility did not provide housekeeping and maintenance services necessary to maintain a sanitary, orderly, and comfortable interior. Specifically, there were four chairs with missing seat cushions on the Memory Care Unit (MCU).
- D Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Inspectors wroteBased on interview and record review, it was determined, that the facility did not ensure that the Quality Assessment and Assurance (QAA) committee developed and implemented appropriate plans of action to correct identified quality deficiencies. Specifically, the facility was found to be in non-compliance with F812 which was cited within the facility's 2017, 2018, and 2019 recertification survey. In addition, the facility was found to be in non-compliance with F584 which was cited within the facility's 2019 recertification survey.
Fire safety inspections
8 fire safety citations on file: 3 on March 19, 2026, 4 on February 28, 2024, 1 on June 9, 2022.
Every fire safety citation8 citations
- E Have properly installed electrical wiring and gas equipment.
- E Have simulated fire drills held at unexpected times.
- D Have proper medical gas storage and administration areas.
- F To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- D Inspect, test, and maintain automatic sprinkler systems.
- D Properly select, install, inspect, or maintain portable fire extinguishes.
- D Ensure proper usage of power strips and extension cords.
- D Have properly installed electrical wiring and gas equipment.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| November 12, 2025 | Fine | $8,278 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Utah | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.38 | 4.09 | 3.86 |
| Registered nurses | 1.53 | 1.25 | 0.69 |
| All nursing staff on weekends | 3.96 | 3.58 | 3.42 |
| Nurse aides | 2.55 | ||
| Licensed practical nurses | 0.30 | ||
| Nursing staff turnover (share who left in a year) | 38.5% | 50.7% | 45.8% |
| Registered nurse turnover | 29.0% | 40.6% | 42.9% |
| Administrators who left | 1 |
CMS expects 2.96 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.55 on weekdays and 3.96 on weekends, 13% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 1.5% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.29 in April to June 2025 to 4.38 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.38 | 1.53 | 4.55 | 3.96 | 1.5% | 0 of 90 | 73 |
| Oct to Dec 2025 | 4.24 | 1.48 | 4.38 | 3.89 | 1.2% | 0 of 92 | 75 |
| Jul to Sep 2025 | 4.26 | 1.52 | 4.42 | 3.85 | 1.3% | 0 of 92 | 75 |
| Apr to Jun 2025 | 4.29 | 1.56 | 4.45 | 3.87 | 6.3% | 0 of 91 | 75 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Utah, Jan to Mar 2026 | 3.91 | 1.11 | 4.10 | 3.44 | 2.8% | 0.2% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
Staff pay at this home
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.
Official wage estimates for Utah
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Utah, all employers | |||
| CNAs (nursing assistants) | $19.15 | $17.81 to $21.32 | 12,260 |
| LPNs and LVNs | $30.40 | $25.71 to $35.86 | 1,680 |
| Registered nurses | $40.67 | $38.49 to $50.54 | 27,420 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Utah | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 12.7 | 11.3 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.8 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 2.8 | 1.8 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 3.9 | 2.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 5.2 | 0.9 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 9.5 | 15.1 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 1.6 | 3.9 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 4.4 | 14.2 | 15.4 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.2 | 1.3 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.0 | 1.4 | 1.8 |
Short-term rehab results
For a stay to recover after a hospital visit, these are the results CMS publishes for William E Christofferson Salt Lake Veterans Home's Medicare short-stay residents. How to read these, and what Medicare pays for.
CMS reports none of these results for this home: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.
Owners and operators
Legal business name: AVALON CARE CENTER - VA SALT LAKE II LLC. CMS links this home to Avalon Health Care, a group of 16 nursing homes averaging 3.4 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Avalon VA Management LLC | 5% or greater direct ownership interest | Organization | 100% | 02/17/2015 |
| Avalon Veterans Services, L.L.C. | 5% or greater indirect ownership interest | Organization | 100% | 12/18/2018 |
| Dangerfield, David | Managing control - governing body | Individual | 11/01/2008 | |
| Kirton, Byron | Managing control - governing body | Individual | 08/27/2024 | |
| Kirton, Hyrum | Managing control - governing body | Individual | 03/29/2022 | |
| Kirton, Spencer | Managing control - governing body | Individual | 08/27/2024 | |
| Woltil, Robert | Managing control - governing body | Individual | 05/23/2012 | |
| Dangerfield, David | Corporate director | Individual | 11/01/2008 | |
| Kirton, Byron | Corporate director | Individual | 08/27/2024 | |
| Kirton, Hyrum | Corporate director | Individual | 08/27/2024 | |
| Kirton, Spencer | Corporate director | Individual | 08/27/2024 | |
| Woltil, Robert | Corporate director | Individual | 05/23/2012 | |
| Borisevich, Maria | Corporate officer | Individual | 01/08/2024 | |
| Hash, Alan | Corporate officer | Individual | 08/15/2017 | |
| Kirton, Hyrum | Corporate officer | Individual | 03/29/2022 | |
| Smith, Nicole | Corporate officer | Individual | 03/01/2023 | |
| Avalon Health Care Inc | Operational/managerial control | Organization | 12/01/2003 | |
| Avalon Health Care Management Inc | Operational/managerial control | Organization | 11/01/2008 | |
| State of Utah | Operational/managerial control | Organization | 11/01/2008 | |
| Borisevich, Maria | Operational/managerial control | Individual | 01/08/2024 | |
| Braegger, Angela | Operational/managerial control | Individual | 01/20/2025 | |
| Hash, Alan | Operational/managerial control | Individual | 08/15/2017 | |
| Hueftle, Kristin | Operational/managerial control | Individual | 04/01/2024 | |
| Kirton, Hyrum | Operational/managerial control | Individual | 03/29/2022 | |
| Smith, Nicole | Operational/managerial control | Individual | 03/01/2023 | |
| Watson, Lacey | Operational/managerial control | Individual | 08/07/2022 | |
| Kirton, Hyrum | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 07/07/2026 | |
| Avalon Health Care Inc | Adp of the SNF | Organization | 04/07/2025 | |
| Avalon Health Care Management Inc | Adp of the SNF | Organization | 06/06/2025 | |
| State of Utah | Adp of the SNF | Organization | 11/01/2008 | |
| Borisevich, Maria | Adp of the SNF | Individual | 01/08/2024 | |
| Braegger, Angela | Adp of the SNF | Individual | 01/20/2025 | |
| Hash, Alan | Adp of the SNF | Individual | 08/15/2017 | |
| Hueftle, Kristin | Adp of the SNF | Individual | 04/01/2024 | |
| Kirton, Hyrum | Adp of the SNF | Individual | 03/29/2022 | |
| Smith, Nicole | Adp of the SNF | Individual | 03/01/2023 | |
| Watson, Lacey | Adp of the SNF | Individual | 08/07/2022 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 4 problems in this area, most recently on March 19, 2026: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- Who is the administrator and director of nursing, and how long have they been in the job?Inspectors cited 3 problems in this area, most recently on March 19, 2026: "Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 3 problems in this area, most recently on February 28, 2024: "Reasonably accommodate the needs and preferences of each resident."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 1 problem in this area, most recently on February 28, 2024: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- City Creek Post Acute Salt Lake City, 1.6 mi · 4 of 5 stars · 21 citations
- Maple Ridge Rehabilitation and Nursing Salt Lake City, 2.1 mi · 1 of 5 stars · 29 citations
- St. Joseph Villa Salt Lake City, 3.2 mi · 3 of 5 stars · 14 citations
- Millcreek Rehabilitation and Nursing Salt Lake City, 3.2 mi · 2 of 5 stars · 29 citations
- Monument Healthcare South Salt Lake Salt Lake City, 3.7 mi · 1 of 5 stars · 58 citations
- Mt. Olympus Rehabilitation Center Salt Lake City, 3.8 mi · 2 of 5 stars · 66 citations
- Meadow Brook Rehabilitation and Nursing Salt Lake City, 3.9 mi · 2 of 5 stars · 59 citations
- Monument Healthcare Canyon Rim Millcreek, 3.9 mi · 3 of 5 stars · 25 citations
Utah contacts for a concern about a nursing home
These are the official offices in Utah. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Utah Department of Health and Human Services, Division of Licensing and Background Checks, Health Facilities Licensing, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Utah Long Term Care Ombudsman Program, Division of Aging and Adult Services, 801-538-3910. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Utah DLBC Find a Facility (licensing records and compliance history), where Utah publishes its own records on licensed homes.
Common questions
- What is William E Christofferson Salt Lake Veterans Home's Medicare star rating?
- CMS rates William E Christofferson Salt Lake Veterans Home 5 out of 5 stars overall, with 4 for health inspections, 5 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did William E Christofferson Salt Lake Veterans Home get at its last inspection?
- 3 health deficiencies at the standard inspection on March 19, 2026. The Utah average is 8.8.
- Has William E Christofferson Salt Lake Veterans Home been fined?
- Yes. CMS lists 1 fine totaling $8,278 in the last three years.
- Does William E Christofferson Salt Lake Veterans Home accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns William E Christofferson Salt Lake Veterans Home?
- CMS lists 37 owners and managers, and links the home to Avalon Health Care. Legal business name: AVALON CARE CENTER - VA SALT LAKE II LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.