Home / Pennsylvania / Philadelphia
Willowcrest
Albert Einstein Med Ctr, Philadelphia, PA 19141 · Philadelphia County · (215) 456-8632
44 certified beds, about 36 residents a day · Non profit - Corporation · Medicare and Medicaid since 1981
CMS Care Compare ratings, data as of September 1, 2026 · CCN 395515 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on January 5, 2026, inspectors cited 6 health deficiencies (the Pennsylvania average is 10, the national average 9.2).
None of its 9 health citations since February 2024 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 6.17 hours per resident per day, against 3.89 across Pennsylvania and 3.86 nationally. Registered nurses accounted for 1.80 of those hours.
36.2% of nursing staff left within the year CMS measured (Pennsylvania average 44.5%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 9 health citations on file.
January 5, 2026Standard inspection · 6 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observations, review of facility policy and interviews with staff, it was determined that the facility did not ensure that food was stored, prepared, distributed, and served in accordance with professional standards for food service safety.
- D Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Inspectors wroteBased on clinical record review, and staff interview, it was determined that the facility failed to ensure that the residents and/or their representative received written notice notifying them of the transfer and the reason for the move in writing and in the language and manner they understood for one of three closed records reviewed (Resident R50).
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on review of facility policy, review of clinical records, and staff interviews it was determined that the facility failed to review and revise a resident care plan with new interventions status prior and post a fall incident for one of 12 residents reviewed (Resident R24).
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on review of resident clinical records, facility documentation and interview with staff, it was determined that the facility failed to ensure an incontinent resident who was unable to carry out activities of daily living received the appropriate services with toileting for one of 12 resident records reviewed (Resident R24).
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on the review of clinical records and interviews with staff, it was determined that the facility failed to ensure care and treatment were provided in accordance with physician orders for one of 12 residents reviewed. (Resident R3)Findings Include: Review of resident R3's clinical record revealed that the resident was admitted to the facility on [DATE], with diagnoses including fractures, foot drop (inability lifting the front part of the foot). The resident was assessed with a BIMS (Brief Interview of Mental Status) score of nine, indicating moderate cognitive impairment. Continued review of Resident R3's clinical records revealed a physician order dated December 1, 2025, for multipodus boots to left foot drop (orthopedic positioning boots used to protect and properly align the foot and ankle). [...]
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on review of facility policy, review of clinical records, and staff interview, it was revealed that the facility failed to assess and implement interventions to ensure acceptable parameters of nutritional status for one of 2 residents reviewed for nutrition (Resident R16).
January 30, 2025Standard inspection · 2 citations
- D Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Inspectors wroteBased on observation, resident group interview, and staff interview, it was determined that the facility failed to ensure that grievance forms were available and accessible to residents and failed to provide an opportunity for anonymous grievances to be submitted for three of three residents reviewed. (Reisdents R76, R80 and R125)
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observations, review of facility policies, review of facility documentation, clinical record review and interviews with staff, it was determined that the facility failed to maintain an effective infection control program related to Respiratory Precautions for one resident on respiratory precaution of seven residents reviewed (Resident R122).
March 14, 2024Standard inspection · 0 citations
February 8, 2024Complaint inspection · 1 citation
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on review of facility policies, clinical record reviews and interviews with staff, it was determined that the facility failed to follow the physician orders related to medication administration for one of 3 residents reviewed (Residents R1).
Fire safety inspections
1 fire safety citation on file: 1 on January 5, 2026.
Every fire safety citation1 citation
- C Provide a means of sharing information on occupancy/needs.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Pennsylvania | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 6.17 | 3.89 | 3.86 |
| Registered nurses | 1.80 | 0.79 | 0.69 |
| All nursing staff on weekends | 5.53 | 3.53 | 3.42 |
| Nurse aides | 2.61 | ||
| Licensed practical nurses | 1.76 | ||
| Nursing staff turnover (share who left in a year) | 36.2% | 44.5% | 45.8% |
| Registered nurse turnover | 43.8% | 39.9% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.66 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 6.42 on weekdays and 5.53 on weekends, 14% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 6.08 in April to June 2025 to 6.17 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 6.17 | 1.80 | 6.42 | 5.53 | 0.0% | 0 of 90 | 36 |
| Oct to Dec 2025 | 6.67 | 1.66 | 6.95 | 5.91 | 0.0% | 0 of 92 | 35 |
| Jul to Sep 2025 | 7.01 | 1.60 | 7.37 | 6.09 | 0.0% | 0 of 92 | 34 |
| Apr to Jun 2025 | 6.08 | 1.61 | 6.41 | 5.22 | 0.0% | 0 of 91 | 33 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Pennsylvania, Jan to Mar 2026 | 3.69 | 0.65 | 3.82 | 3.34 | 11.3% | 0.1% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Pennsylvania | US |
|---|---|---|---|
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.7 | 1.4 | 1.6 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 27.5 | 22.5 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 10.8 | 9.5 | 12.0 |
Owners and operators
Legal business name: ALBERT EINSTEIN MEDICAL CENTER.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Jefferson Health Corporation | 5% or greater direct ownership interest | Organization | 03/08/1984 | |
| Thomas Jefferson University | 5% or greater indirect ownership interest | Organization | 100% | 10/04/2021 |
| Us Bank, N.a. | 5% or greater security interest | Organization | 06/18/2009 | |
| James, Dixieanne | W-2 managing employee | Individual | 07/01/2020 | |
| Wyatt, Walter | W-2 managing employee | Individual | 07/01/2011 | |
| Ben-Maimon, Carole | Corporate director | Individual | 07/01/2020 | |
| Esquenazi, Alberto | Corporate director | Individual | 07/01/2011 | |
| Gantman, Lewis | Corporate director | Individual | 07/01/2016 | |
| Jaspan, David | Corporate director | Individual | 07/01/2016 | |
| Klehr, Susan | Corporate director | Individual | 07/01/2011 | |
| Korman, John | Corporate director | Individual | 07/01/2011 | |
| Kraftsow-Kogan, Ellen | Corporate director | Individual | 07/01/2011 | |
| Levitties, Matthew | Corporate director | Individual | 07/01/2011 | |
| Lipstein, Robert | Corporate director | Individual | 07/01/2020 | |
| Melendez, Jose | Corporate director | Individual | 07/01/2011 | |
| Pierce, Deborah | Corporate director | Individual | 07/01/2020 | |
| Raymond, Eric | Corporate director | Individual | 07/01/2011 | |
| Reichlin, Lawrence | Corporate director | Individual | 07/01/2016 | |
| Rovinsky, Madalyn | Corporate director | Individual | 07/01/2020 | |
| Stein, Gregory | Corporate director | Individual | 07/01/2016 | |
| Weiss, Paul | Corporate director | Individual | 07/01/2020 | |
| Berk, Steven | Corporate officer | Individual | 07/01/2011 | |
| James, Dixieanne | Corporate officer | Individual | 07/01/2020 | |
| Wyatt, Walter | Corporate officer | Individual | 07/01/2011 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 4 problems in this area, most recently on January 5, 2026: "Provide care and assistance to perform activities of daily living for any resident who is unable."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on January 5, 2026: "Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 1 problem in this area, most recently on January 5, 2026: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- When is the care plan meeting, and can family attend it?Inspectors cited 1 problem in this area, most recently on January 5, 2026: "Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals."
Other nursing homes nearby
- Philadelphia Protestant Home Philadelphia, 0.5 mi · 5 of 5 stars · 8 citations
- Willow Terrace Philadelphia, 1.5 mi · 1 of 5 stars · 61 citations
- Maplewood Nursing and Rehab Center Philadelphia, 1.6 mi · 3 of 5 stars · 45 citations
- Laurel Square Healthcare and Rehabilitation Center Philadelphia, 1.6 mi · 3 of 5 stars · 28 citations
- Independence Rehab and Nursing Philadelphia, 1.7 mi · 1 of 5 stars · 63 citations
- York Nursing and Rehabilitation Center Philadelphia, 1.9 mi · 1 of 5 stars · 58 citations
- Wesley Enhanced Living at Stapeley Philadelphia, 2.1 mi · 3 of 5 stars · 28 citations
- Caring Heart Rehabilitation and Nursing Center Philadelphia, 2.2 mi · 2 of 5 stars · 56 citations
Pennsylvania contacts for a concern about a nursing home
These are the official offices in Pennsylvania. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Pennsylvania Department of Health, Division of Nursing Care Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Pennsylvania Long-Term Care Ombudsman Program, Department of Aging, 717-783-8975. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Pennsylvania Department of Health Nursing Care Facility Locator, where Pennsylvania publishes its own records on licensed homes.
Common questions
- What is Willowcrest's Medicare star rating?
- CMS rates Willowcrest 5 out of 5 stars overall, with 4 for health inspections, 5 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Willowcrest get at its last inspection?
- 6 health deficiencies at the standard inspection on January 5, 2026. The Pennsylvania average is 10.
- Has Willowcrest been fined?
- CMS lists no fines in the last three years.
- Does Willowcrest accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Willowcrest?
- CMS lists 24 owners and managers. Legal business name: ALBERT EINSTEIN MEDICAL CENTER.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.