Home / Florida / Winter Garden
Winter Garden Rehabilitation and Nursing Center
12751 W Colonial Drive, Winter Garden, FL 34787 · Orange County · (407) 877-6636
120 certified beds, about 109 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1985
CMS Care Compare ratings, data as of September 1, 2026 · CCN 105518 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on February 7, 2025, inspectors cited 8 health deficiencies (the Florida average is 7.1, the national average 9.2).
None of its 24 health citations since November 2021 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.46 hours per resident per day, against 3.82 across Florida and 3.86 nationally. Registered nurses accounted for 0.42 of those hours.
45.7% of nursing staff left within the year CMS measured (Florida average 41.4%).
CMS links it to Aston Health, an affiliated group of 38 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 24 health citations on file.
May 21, 2026Complaint inspection · 1 citation
- E Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on interview, and record review, the facility failed to provide pharmaceutical services, consistent with professional standards of practice, to ensure safe medication administration for three residents reviewed for anticonvulsant medications, of a total sample of 10 residents, (#1, #2, and #3).
February 4, 2026Complaint inspection · 2 citations
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observation, interview, and record review, the facility failed to include pressure and surgical wounds as part of Comprehensive Resident Centered Care Plans, for 2 of 3 residents reviewed for wound care, (#1 and #3), of a total sample of 4 residents.
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on interview, and record review, the facility failed to implement revised wound specialist physician's orders for a stage 3 pressure injury for 1 of 3 residents reviewed for pressure wounds, of a total sample of 4 residents, (#1). According to the Centers for Medicare & Medicaid Services (CMS), stage 3 pressure ulcers are described as full thickness tissue loss without bone, tendon, or muscle exposure. Stage 4 pressure ulcers include full thickness tissue loss with exposed bone, tendon, or muscle, (retrieved from cms.gov on [DATE]).
December 17, 2025Complaint inspection · 1 citation
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on interview, and record review, the facility failed to ensure a high fall risk resident received timely post-fall assessment, pain management, and emergency medical intervention in accordance with professional standards of practice and the resident's comprehensive, person-centered care plan for one of four residents reviewed for falls, of a total sample of five residents, (#1).
September 25, 2025Complaint inspection · 1 citation
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation, interview, and record review, the facility failed to treat residents in a dignified and respectful manner for 1 of 6 residents reviewed for resident rights of a total sample of 12 residents, (#5).
February 7, 2025Standard inspection · 8 citations
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, record review, and interview, the facility failed to determine if potentially hazardous foods were at a safe cold holding temperature prior to distribution.
- E Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Inspectors wroteBased on interview, and record review, the administration failed to ensure safe water temperatures from 2 of 2 boiler rooms that supplied hot water to all resident areas were adequately monitored and failed to oversee environmental services to ensure resident room repairs were conducted routinely.
- E Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Inspectors wroteBased on observation, interview, and record review, the facility failed to maintain a safe environment to protect residents, staff, and the public from potential burns to skin by not monitoring the hot water temperatures for water supplied to all resident rooms from 2 of 2 sets of hot water tanks; failed to maintain walls in a resident room in a sanitary manner, (#62); failed to repair the wall after a water leak under the sink, (#97); and failed to maintain the area around a wall unit air conditioner, leaving open space to the outside, (#97).
- D Allow residents to self-administer drugs if determined clinically appropriate.
Inspectors wroteBased on observation, interview, and record review, the facility failed to conduct a medication self-administration assessment to ensure safety for 1 of 1 resident reviewed for self-administration of medications, of a total sample of 39 residents, (#93).
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on interview, and record review, the facility failed to ensure the care plan for activities of daily living (ADL) self-care deficit was revised to accurately reflect the interventions for toileting for 1 of 2 residents reviewed for bowel and bladder incontinence, of a total sample of 39 residents, (#89).
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide activities of daily living (ADLs) related grooming/personal hygiene for 1 out of 5 residents sampled for ADLs, of a total sample of 39 residents, (#88).
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, interview, and record review, the facility failed to address an alteration in a resident's skin integrity in a timely manner, for 1 of 4 residents reviewed for skin conditions, of a total sample of 39 sampled residents, (#2).
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure infection control practices were followed regarding safe medication administration for 1 of 7 residents sampled for medication administration, of a total sample of 39 residents, (#51).
October 11, 2023Complaint inspection · 1 citation
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on interview, and record review, the facility failed to ensure an injury resulting in serious bodily harm was reported to the relevant Federal and State Agencies for 1 of 3 residents reviewed for falls, of a total of 10 residents, (#1)
June 2, 2023Standard inspection · 6 citations
- E Post nurse staffing information every day.
Inspectors wroteBased on observation, interview, and record review, the facility failed to present up-to-date staffing hours for residents and visitors in a complete and accurate format.
- D Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Inspectors wroteBased on interview, and record review, the facility failed to provide written Notification of Transfer or Discharge form for 2 of 2 residents reviewed for hospitalization, of a total sample of 58 residents, (#82, #99).
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observation, interview, and record review, the facility failed to develop a comprehensive individualized care plan with interventions to address administration of Continuous Positive Airway Pressure (CPAP) for 1 of 3 residents reviewed for respiratory care of a total of 58 residents, (#90).
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide care and services consistent with professional standards of practice pertaining to continuous positive airway pressure (CPAP) for 1 of 3 residents (#90) reviewed for respiratory care, and failed to ensure oxygen concentrator was maintained in a clean manner for 2 of 3 residents (#28, #79) reviewed for respiratory care and failed to provide oxygen rate per physician order for 1 of 3 residents reviewed for respiratory care (#28) of a total of 58 residents.
- D Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure nursing staff received the necessary training for care of residents on continuous positive airway pressure (CPAP) therapy for 1 of 3 residents reviewed for respiratory care of a total of 58 residents, (#90).
- D Ensure each resident’s drug regimen must be free from unnecessary drugs.
Inspectors wroteBased on interview, and record review, the facility failed to ensure behavior monitoring was initiated and provided for 1 of 5 residents reviewed for Unnecessary Medication Review out of a total sample of 58 residents, (#434).
November 4, 2021Standard inspection · 4 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure the dishwashing machine was operating to properly wash and sanitize resident dishware, and failed to ensure sanitizing strips for the 3-compartment sink were not expired.
- E Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure all dietary staff were trained to operate a temporary dishwashing machine.
- D Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Inspectors wroteBased on observation interview and record review, the facility failed to develop a baseline plan of care for 2 of 2 residents reviewed in a total sample of 40 residents (#676 & 677).
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, interview and record review, the facility failed to dispense oxygen as ordered for 2 of 2 residents reviewed for respiratory care in a total sample of 40 residents (#677 & 35).
Fire safety inspections
1 fire safety citation on file: 1 on February 7, 2025.
Every fire safety citation1 citation
- E Inspect, test, and maintain automatic sprinkler systems.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Florida | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.46 | 3.82 | 3.86 |
| Registered nurses | 0.42 | 0.73 | 0.69 |
| All nursing staff on weekends | 3.18 | 3.49 | 3.42 |
| Nurse aides | 2.08 | ||
| Licensed practical nurses | 0.96 | ||
| Nursing staff turnover (share who left in a year) | 45.7% | 41.4% | 45.8% |
| Registered nurse turnover | 60.0% | 46.0% | 42.9% |
| Administrators who left | 1 |
CMS expects 3.50 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.57 on weekdays and 3.18 on weekends, 11% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 1.8% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.60 in April to June 2025 to 3.46 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.46 | 0.42 | 3.57 | 3.18 | 1.8% | 0 of 90 | 109 |
| Oct to Dec 2025 | 3.40 | 0.42 | 3.49 | 3.19 | 2.4% | 0 of 92 | 103 |
| Jul to Sep 2025 | 3.24 | 0.36 | 3.31 | 3.06 | 1.8% | 0 of 92 | 105 |
| Apr to Jun 2025 | 3.60 | 0.60 | 3.79 | 3.12 | 0.4% | 0 of 91 | 102 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Florida, Jan to Mar 2026 | 3.76 | 0.70 | 3.90 | 3.44 | 1.1% | 0.2% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Florida | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 11.0 | 8.7 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.3 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.7 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 3.0 | 2.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.5 | 1.5 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 8.8 | 9.5 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 4.8 | 4.5 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 7.4 | 8.6 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 24.4 | 26.1 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 6.0 | 9.1 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.4 | 2.1 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.3 | 1.1 | 1.8 |
Owners and operators
Legal business name: WINTER GARDEN REHAB, LLC. CMS links this home to Aston Health, a group of 38 nursing homes averaging 2.7 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Wg Rehab Holdings, LLC | 5% or greater direct ownership interest | Organization | 100% | 12/03/2018 |
| Quality Rehab Partners LLC | 5% or greater indirect ownership interest | Organization | 100% | 08/01/2019 |
| Wildes, Donna | Corporate officer | Individual | 08/28/2025 | |
| Britton, Mark | Operational/managerial control | Individual | 04/01/2025 | |
| Jack, Alecia | Operational/managerial control | Individual | 03/31/2025 | |
| Richardson, Neema | Operational/managerial control | Individual | 12/25/2023 | |
| Thomas, Chana | Operational/managerial control | Individual | 04/29/2024 | |
| Wildes, Donna | Operational/managerial control | Individual | 08/28/2025 | |
| Aston Healthcare LLC | Adp of the SNF | Organization | 01/01/2022 | |
| Britton, Mark | Adp of the SNF | Individual | 10/15/2025 | |
| Jack, Alecia | Adp of the SNF | Individual | 10/15/2025 | |
| Wildes, Donna | Adp of the SNF | Individual | 08/28/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 7 problems in this area, most recently on May 21, 2026: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
- When is the care plan meeting, and can family attend it?Inspectors cited 4 problems in this area, most recently on February 4, 2026: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 3 problems in this area, most recently on September 25, 2025: "Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 3 problems in this area, most recently on February 7, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.18 hours per resident per day, below the Florida average of 3.49.
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- Health Central Park Winter Garden, 1.6 mi · 2 of 5 stars · 20 citations
- Vivo Healthcare West Orange Ocoee, 1.7 mi · 2 of 5 stars · 17 citations
- Lake Bennet Center for Rehabilitation & Healing Ocoee, 2.3 mi · 3 of 5 stars · 16 citations
- Aviata at Colonial Lakes Winter Garden, 2.8 mi · 2 of 5 stars · 34 citations
- Orlando Health Center for Rehabilitation Ocoee, 2.9 mi · 4 of 5 stars · 9 citations
- Metro West Nursing and Rehab Center Orlando, 6.6 mi · 4 of 5 stars · 19 citations
- Apopka Health and Rehabilitation Center Apopka, 6.8 mi · 3 of 5 stars · 23 citations
- Solaris Healthcare Windermere Orlando, 8.5 mi · 5 of 5 stars · 4 citations
Florida contacts for a concern about a nursing home
These are the official offices in Florida. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Florida Agency for Health Care Administration, Long Term Care Services Unit, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Florida Long-Term Care Ombudsman Program, 1-888-831-0404. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: FloridaHealthFinder, where Florida publishes its own records on licensed homes.
Common questions
- What is Winter Garden Rehabilitation and Nursing Center's Medicare star rating?
- CMS rates Winter Garden Rehabilitation and Nursing Center 2 out of 5 stars overall, with 2 for health inspections, 3 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Winter Garden Rehabilitation and Nursing Center get at its last inspection?
- 8 health deficiencies at the standard inspection on February 7, 2025. The Florida average is 7.1.
- Has Winter Garden Rehabilitation and Nursing Center been fined?
- CMS lists no fines in the last three years.
- Does Winter Garden Rehabilitation and Nursing Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Winter Garden Rehabilitation and Nursing Center?
- CMS lists 12 owners and managers, and links the home to Aston Health. Legal business name: WINTER GARDEN REHAB, LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.