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Lake Bennet Center for Rehabilitation & Healing

1091 Kelton Ave, Ocoee, FL 34761 · Orange County · (407) 523-0300

120 certified beds, about 111 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1997

Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
2 of 5
Staffing
3 of 5
Quality measures
5 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 105967 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on August 7, 2025, inspectors cited 2 health deficiencies (the Florida average is 7.1, the national average 9.2).

Of 16 health citations since February 2022, 2 were rated as actual harm or immediate jeopardy to residents (2 immediate jeopardy).

CMS lists 1 fine totaling $74,744 in the last three years; the largest was $74,744, and the latest is dated May 17, 2025.

Nurses and nurse aides worked 3.51 hours per resident per day, against 3.82 across Florida and 3.86 nationally. Registered nurses accounted for 0.47 of those hours.

24.2% of nursing staff left within the year CMS measured (Florida average 41.4%).

CMS links it to Summit Care, an affiliated group of 22 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 16 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
2J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
12D
2E
0F
Potential for minimal harm
0A
0B
0C
August 7, 2025Standard inspection · 2 citations
  1. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 27, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure dishes were washed at the appropriate temperature, with regard to the dish machine's data plate and manufacturer's instructions.
  2. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 27, 2025
    Inspectors wroteBased on interview, and record review, the facility failed to administer blood pressure medication according to physician ordered parameters for 1 of 5 residents reviewed for unnecessary medications, of a total sample of 39 residents, (#63).
May 17, 2025Complaint inspection · 3 citations
  1. J
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · Immediate jeopardy to resident health or safety, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 17, 2025
    Inspectors wroteBased on interview, and record review, the facility neglected to ensure nurses implemented physician's orders for diagnostic testing, failed to notify the physician of any changes of status including refusal of care, and neglected to ensure the resident received the provision of necessary care and services; additionally, the facility failed to complete a thorough investigation for possible neglect for 1 of 6 residents reviewed for neglect, of a total sample of 6 residents, (#1). On [DATE], resident #1 was admitted to the facility from the hospital. On [DATE], the resident was re-hospitalized and required mechanical ventilation (life support to breathe) in the Intensive Care Unit (ICU) due to critically low blood pressure and septic shock from a Urinary Tract Infection (UTI). Sepsis is when your body's immune system has a dangerous response to an infection. [...]
  2. J
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · Immediate jeopardy to resident health or safety, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 17, 2025
    Inspectors wroteBased on interview, and record review, the facility failed to attain or maintain the resident's highest practicable physical well-being by failing to ensure nurses implemented physician's orders for diagnostic testing, notified the physician, and ensured provision of necessary care and services for 1 of 6 residents reviewed for Quality of Care, of a total sample of 6 residents, (#1). The facility failed to implement a physician's order for Urinalysis with Culture and Sensitivity (UA/CS) for resident #1, failed to notify the physician that the ordered diagnostic test was not completed, and failed to follow up on the missing laboratory result. Additionally, the physician/provider did not recognize or act upon the absence of the test result. [...]
  3. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 17, 2025
    Inspectors wroteBased on interview and record review, the facility failed to develop an individualized Comprehensive Care Plan to include an indwelling urinary catheter for 1 of 3 residents reviewed for urinary catheters, of a total sample of 6 residents, (#3).
November 30, 2023Standard inspection, Complaint inspection · 5 citations
  1. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 30, 2023
    Inspectors wroteBased on observation and interview, the facility failed to conduct a thorough investigation for a bruise of unknown origin for 1 of 6 residents reviewed for accidents, out of a total sample of 39 residents, (#50).
  2. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 30, 2023
    Inspectors wroteBased on interview and record review, the facility failed to review and/or revise the comprehensive fall care plan to reflect accurate, appropriate, and individualized interventions related to falls for 1 of 3 residents reviewed for falls of a total sample of 39 residents (#37).
  3. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 30, 2023
    Inspectors wroteBased on record review and interview the facility failed to provide adequate supervision and assistance to prevent avoidable falls for 1 of 3 residents reviewed for falls out of a total sample of 39 residents, (#83).
  4. D
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    F693 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 30, 2023
    Inspectors wroteBased on observation, interview, and record review the facility failed to provide adequate and appropriate care and services by not following the physician order for a resident who received gastric tube (GT) feedings for 1 of 3 resident reviewed out of a total of 39 sample residents, (#107).
  5. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 30, 2023
    Inspectors wroteBased on interview and record review the facility failed to ensure accuracy of documentation in the electronic health record for changing of the enteral tube tubing, water bag, and water bag tubing for 1 of 3 residents reviewed for documentation accuracy of tube feedings, out of a total sample of 39 residents (#107).
February 18, 2022Standard inspection · 6 citations
  1. E
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    F688 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 18, 2022
    Inspectors wroteBased on observation, interview and record review, the facility failed to follow plan of care for splint application for 2 of 5 residents reviewed for mobility of a total sample of 44 residents, (#104, #11).
  2. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 18, 2022
    Inspectors wroteBased on observation, interview and record review, the facility failed to identify multiple bruises on a resident's neck/chest for 1 of 3 residents reviewed for non-pressure skin conditions out of a total sample of 44 residents, (#65).
  3. D
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    F693 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 18, 2022
    Inspectors wroteBased on observation, interview, and record review, the facility failed to follow physician orders for tube feedings (TF) for 1 of 4 residents reviewed for tube feedings of a total sample of 44 residents, (#90).
  4. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 18, 2022
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure oxygen (O2) therapy was administered per the physician's order for 1 of 3 residents (#51) and failed to obtain physician orders for O2 therapy for 1 of 3 residents reviewed for oxygen therapy, (#90) of a total sample of 44 residents.
  5. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 18, 2022
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure medication was not left at the bedside unattended for 1 of 17 residents on the 200 unit, out of a total sample of 44 residents, (#124).
  6. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 18, 2022
    Inspectors wroteBased on interview and record review, the facility failed to ensure a physician order was obtained for advanced directive/code status for 1 of 2 residents reviewed for advanced directives of a total sample of 44 residents, (#363).

Fines and payment denials

DatePenaltyAmount or length
May 17, 2025Fine $74,744

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeFloridaUnited States
All nursing staff (RN, LPN and aides)3.513.823.86
Registered nurses0.470.730.69
All nursing staff on weekends3.283.493.42
Nurse aides2.16
Licensed practical nurses0.87
Nursing staff turnover (share who left in a year)24.2%41.4%45.8%
Registered nurse turnover53.8%46.0%42.9%
Administrators who left1

CMS expects 3.64 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.61 on weekdays and 3.28 on weekends, 9% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.60 in April to June 2025 to 3.51 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.510.473.613.28 0.0%0 of 90111
Oct to Dec 20253.560.433.663.31 0.0%0 of 92112
Jul to Sep 20253.690.453.803.42 0.0%0 of 92114
Apr to Jun 20253.600.373.723.30 0.0%0 of 91115
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Florida, Jan to Mar 20263.760.703.903.441.1%0.2% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for Florida

JobMedianMiddle halfEmployed
Florida, all employers
CNAs (nursing assistants)$18.03$17.33 to $20.3496,960
LPNs and LVNs$29.70$28.14 to $31.1138,620
Registered nurses$40.48$37.82 to $48.64229,940
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For Lake Bennet Center for Rehabilitation & Healing. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

Your job
Employed by
Usual shift
Do you get a shift differential?
Optional questions
Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeFloridaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
8.88.713.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.00.30.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.30.71.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
3.52.53.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.51.51.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
5.19.514.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
4.14.54.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
9.88.615.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
27.426.123.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
5.29.112.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.62.11.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
0.71.11.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Lake Bennet Center for Rehabilitation & Healing's Medicare short-stay residents. On returning residents home or to the community, CMS rates it no different from the national rate (56.0% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

56.0% this home

No different from the national rate

US median of homes 51.5% · Florida: 169 better, 109 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 311 eligible stays.

Potentially preventable readmissions

10.6% this home

No different from the national rate

US median of homes 10.7% · Florida: 2 better, 35 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 356 eligible stays.

Infections that led to a hospital stay

6.9% this home

No different from the national rate

US median of homes 7.1% · Florida: 6 better, 21 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 236 eligible stays.

Self-care and mobility at discharge

71.3% this home

Median of homes: Florida55.1% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 160 residents counted.

Falls with major injury

0.4% this home

Median of homes: Florida0.6% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 271 residents counted.

New or worsened pressure ulcers

1.7% this home

Median of homes: Florida1.3% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 271 residents counted.

Medication list given at discharge

100.0% this home

Median of homes: Florida97.7% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 25 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: LAKE BENNET SNF OPERATIONS LLC. CMS links this home to Summit Care, a group of 22 nursing homes averaging 3.4 stars overall.

NameRoleTypeShareSince
Lake Bennet SNF Operations Holdings LLC5% or greater direct ownership interestOrganization100%11/08/2021
Mussari, AdriaW-2 managing employeeIndividual01/01/2022

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 7 problems in this area, most recently on May 17, 2025: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
  2. When is the care plan meeting, and can family attend it?Inspectors cited 4 problems in this area, most recently on May 17, 2025: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
  3. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 2 problems in this area, most recently on August 7, 2025: "Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist."
  4. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 2 problems in this area, most recently on May 17, 2025: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.28 hours per resident per day, below the Florida average of 3.49.
  6. How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.

Other nursing homes nearby

Florida contacts for a concern about a nursing home

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Common questions

What is Lake Bennet Center for Rehabilitation & Healing's Medicare star rating?
CMS rates Lake Bennet Center for Rehabilitation & Healing 3 out of 5 stars overall, with 2 for health inspections, 3 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Lake Bennet Center for Rehabilitation & Healing get at its last inspection?
2 health deficiencies at the standard inspection on August 7, 2025. The Florida average is 7.1.
Has Lake Bennet Center for Rehabilitation & Healing been fined?
Yes. CMS lists 1 fine totaling $74,744 in the last three years.
Does Lake Bennet Center for Rehabilitation & Healing accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Lake Bennet Center for Rehabilitation & Healing?
CMS lists 2 owners and managers, and links the home to Summit Care. Legal business name: LAKE BENNET SNF OPERATIONS LLC.

Sources

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