Home / Florida / Winter Garden
Health Central Park
411 North Dillard Street, Winter Garden, FL 34787 · Orange County · (407) 296-1600
218 certified beds, about 211 residents a day · Non profit - Corporation · Medicare and Medicaid since 1984
CMS Care Compare ratings, data as of September 1, 2026 · CCN 105479 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on May 22, 2025, inspectors cited 8 health deficiencies (the Florida average is 7.1, the national average 9.2).
Of 20 health citations since February 2022, 4 were rated as actual harm or immediate jeopardy to residents (4 immediate jeopardy).
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 4.58 hours per resident per day, against 3.82 across Florida and 3.86 nationally. Registered nurses accounted for 0.85 of those hours.
24.3% of nursing staff left within the year CMS measured (Florida average 41.4%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 20 health citations on file.
May 22, 2025Standard inspection · 8 citations
- E Provide activities to meet all resident's needs.
Inspectors wroteBased on interview, and record review, the facility failed to provide activities in resident rooms on the weekends for 3 of 4 residents reviewed for activities, of a total sample of 53 residents, (#142, #65, #66).
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review, the facility failed to offer hand hygiene prior to meals for 35 residents, at 3 different dining locations and failed to follow evidence based practice for implementation of enhanced barrier precautions for 1 of 1 residents reviewed for enhanced barrier precautions, (#65); of a total sample of 53 residents.
- D Reasonably accommodate the needs and preferences of each resident.
Inspectors wroteBased on interview, and record review, the facility failed to timely accommodate a resident's preference to obtain individualized diabetic shoes for 1 of 1 residents sampled for specialized durable medical equipment, of a total sample of 53 residents, (#46).
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observation, interview, and record review, the facility failed to monitor implementation of a fall prevention intervention for 1 of 1 residents sampled regarding fall care plan interventions, of a total sample of 53 residents, (#95).
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, interview, and record review the facility failed to ensure Activities of Daily Living (ADLs) were maintained for nail care of 1 of 1 residents reviewed for ADLs, of a total sample of 53 residents, (#141) .
- D Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Inspectors wroteBased on observation, interview, and record review the facility failed to provide services to prevent reduction in range of motion by failing to apply bilateral palm guards per the plan of care for 1 of 1 residents reviewed for positioning, of a total sample of 53 residents, (#66).
- D Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide the appropriate assistive device for fluids (two-handled cup) during the lunch meal for 1 of 2 residents reviewed for assistive devices while dining on the 500 unit, of a total sample of 53 residents, (#128).
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on interview, and record review, the facility failed to maintain an accurate medical record for 1 of 2 residents reviewed for respiratory care, of a total sample of 53 residents, (#107).
September 23, 2023Standard inspection · 4 citations
- K Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on observation, interview and record review, the facility failed to protect the resident's right to be free from neglect by their failure to provide care and maintenance for a central line intravenous catheter (CVC) per standards of care for 1 of 1 resident reviewed for CVCs, of a total sample of 42 residents, (#65). Resident #65, was readmitted to the facility from the hospital on [DATE] with a central venous line intravenous catheter to the right side of his chest. The admitting nurse noted a treatment was ordered or required in the admission documentation, but only a weekly dressing change was ordered on 11/23/22 for 3 weeks. On 12/09/22, resident #65 was again hospitalized and re-admitted back to the facility on [DATE]. [...]
- K Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, interview, and record review the facility failed to provide care and assessment of a central line intravenous catheter (CVC) for 1 of 1 resident reviewed for CVCs of a total sample of 42 residents, (#65). Resident #65, was readmitted to the facility from the hospital on [DATE] with a central venous line intravenous catheter to the right side of his chest. The admitting nurse noted a treatment was ordered or required in the admission documentation, but only a weekly dressing change was ordered on 11/23/22 for 3 weeks. On 12/09/22, resident #65 was again hospitalized and re-admitted back to the facility on [DATE]. Resident #65 remained at the facility for the next 38 weeks and 5 days including 7 hospitalizations and re-admittances without receiving care and services to maintain and prevent infection of the CVC. [...]
- K Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure licensed nurses were knowledgeable and demonstrated competency to provide care and services for a central line intravenous catheter (CVC) for 1 of 1 residents reviewed for CVCs of a total sample of 42 residents, (#65). Resident #65, was readmitted to the facility from the hospital on [DATE] with a CVC to the right side of his chest. The admitting nurse noted a treatment was ordered or required in the admission documentation, but only a weekly dressing change was ordered on 11/23/22 for 3 weeks. On 12/09/22, resident #65 was again hospitalized and re-admitted back to the facility on [DATE]. Resident #65 remained at the facility for the next 38 weeks and 5 days including 7 hospitalizations and re-admittances without receiving care and services to maintain and prevent infection of the CVC. [...]
- J Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on interview, and record review, the facility failed to timely follow procedures to ensure a resident's wishes related to health care treatments and procedures at the end of life were accurately recorded and available to nursing staff, and failed to honor an advance directive that reflected the decision to withhold Cardiopulmonary Resuscitation (CPR) for 1 of 1 resident reviewed for Death, of a total sample of 42 residents, (#108). These failures contributed to resident #108 receiving CPR against her explicit wish for a natural, dignified death. There was likelihood resident #108 experienced severe pain, and could have suffered broken bones, organ damage and a prolonged dying process. On Friday, [DATE], at approximately 2:00 PM, resident #108 and her physician signed a Do Not Resuscitate Order (DNRO) form. [...]
February 24, 2022Standard inspection · 8 citations
- F Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Inspectors wroteBased on interview and record review, the facility failed to maintain sufficient nurse staffing on the night shift to promote the highest practicable level of well-being for residents on 2 of 2 units; and failed to provide necessary care and services and ensure safety according to the plans of care for 7 of 16 residents reviewed for staffing concerns, (#2, #3, #10, #12, #45, #62, and #79).
- F Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Inspectors wroteBased on interview and record review, the facility failed to utilize its resources effectively to develop and implement a plan that ensured sufficient staffing on the night shift to meet residents' care needs.
- E Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, interview and record review, the facility failed to maintain oxygen flow rate as ordered by the physician for 1 resident (#60); and failed to ensure oxygen concentrators were in clean and safe condition for 6 residents (#60, #83, #49, #32, #13, and #83), out of 7 residents reviewed for respiratory care, of 16 residents receiving oxygen therapy.
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview and record review, the facility failed to maintain safe and sanitary conditions for food storage in 1 of 2 nutrition rooms, (400-unit).
- D Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Inspectors wroteBased on interview and record review, the facility failed to provide showers according to preferences for 3 of 8 residents reviewed for choices of a total sample of 54 residents, (#20, #65, #75).
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on interview and record review, the facility failed to develop an individualized care plan for 1 of 5 residents reviewed for oxygen therapy of a total sample of 54 residents, (#51).
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide non-surgical site treatment according to a physician's order for 1 of 2 residents reviewed for non-pressure skin condition out of a sampled of 54 residents, (#83).
- C Post nurse staffing information every day.
Inspectors wroteBased on interview and record review, the facility failed to post daily nurse staffing information that included hours worked from 1/01/21 to 2/21/22.
Fire safety inspections
1 fire safety citation on file: 1 on September 23, 2023.
Every fire safety citation1 citation
- F Inspect, test, and maintain automatic sprinkler systems.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Florida | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.58 | 3.82 | 3.86 |
| Registered nurses | 0.85 | 0.73 | 0.69 |
| All nursing staff on weekends | 4.28 | 3.49 | 3.42 |
| Nurse aides | 2.93 | ||
| Licensed practical nurses | 0.80 | ||
| Nursing staff turnover (share who left in a year) | 24.3% | 41.4% | 45.8% |
| Registered nurse turnover | 29.0% | 46.0% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.60 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.69 on weekdays and 4.28 on weekends, 9% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 2.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.67 in April to June 2025 to 4.58 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.58 | 0.85 | 4.69 | 4.28 | 2.0% | 0 of 90 | 211 |
| Oct to Dec 2025 | 4.54 | 0.85 | 4.65 | 4.26 | 1.5% | 0 of 92 | 204 |
| Jul to Sep 2025 | 4.63 | 0.71 | 4.76 | 4.29 | 1.4% | 0 of 92 | 197 |
| Apr to Jun 2025 | 4.67 | 0.69 | 4.83 | 4.26 | 1.4% | 0 of 91 | 191 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Florida, Jan to Mar 2026 | 3.76 | 0.70 | 3.90 | 3.44 | 1.1% | 0.2% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Florida | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 10.3 | 8.7 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.3 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.3 | 0.7 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 1.3 | 2.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.1 | 1.5 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 9.7 | 9.5 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 1.9 | 4.5 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 12.6 | 8.6 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 18.1 | 26.1 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 7.4 | 9.1 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.7 | 2.1 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.7 | 1.1 | 1.8 |
Owners and operators
Legal business name: ORLANDO HEALTH CENTRAL, INC..
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Orlando Health Inc | 5% or greater indirect ownership interest | Organization | 100% | 04/01/2012 |
| Miller, John | Corporate director | Individual | 04/01/2016 | |
| Boucher, William | Operational/managerial control | Individual | 02/20/2025 | |
| Miller, John | Operational/managerial control | Individual | 04/01/2016 | |
| Nagalapadi, Venkatesh | Operational/managerial control | Individual | 01/01/2005 | |
| Romelus, Fanley | Operational/managerial control | Individual | 12/17/2023 | |
| Orlando Health Inc | Adp of the SNF | Organization | 04/01/2012 | |
| Boucher, William | Adp of the SNF | Individual | 02/20/2025 | |
| Miller, John | Adp of the SNF | Individual | 04/01/2016 | |
| Nagalapadi, Venkatesh | Adp of the SNF | Individual | 01/01/2005 | |
| Romelus, Fanley | Adp of the SNF | Individual | 12/17/2023 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 6 problems in this area, most recently on May 22, 2025: "Provide activities to meet all resident's needs."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 3 problems in this area, most recently on May 22, 2025: "Reasonably accommodate the needs and preferences of each resident."
- When is the care plan meeting, and can family attend it?Inspectors cited 3 problems in this area, most recently on May 22, 2025: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
- How many nurses and aides work each shift, nights and weekends included?Inspectors cited 3 problems in this area, most recently on September 23, 2023: "Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being."
Other nursing homes nearby
- Winter Garden Rehabilitation and Nursing Center Winter Garden, 1.6 mi · 2 of 5 stars · 24 citations
- Aviata at Colonial Lakes Winter Garden, 2.4 mi · 2 of 5 stars · 34 citations
- Vivo Healthcare West Orange Ocoee, 3 mi · 2 of 5 stars · 17 citations
- Lake Bennet Center for Rehabilitation & Healing Ocoee, 3.4 mi · 3 of 5 stars · 16 citations
- Orlando Health Center for Rehabilitation Ocoee, 4.1 mi · 4 of 5 stars · 9 citations
- Apopka Health and Rehabilitation Center Apopka, 5.8 mi · 3 of 5 stars · 23 citations
- Metro West Nursing and Rehab Center Orlando, 7.8 mi · 4 of 5 stars · 19 citations
- Skytop View Rehabilitation Center Clermont, 8.1 mi · 5 of 5 stars · 13 citations
Florida contacts for a concern about a nursing home
These are the official offices in Florida. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Florida Agency for Health Care Administration, Long Term Care Services Unit, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Florida Long-Term Care Ombudsman Program, 1-888-831-0404. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: FloridaHealthFinder, where Florida publishes its own records on licensed homes.
Common questions
- What is Health Central Park's Medicare star rating?
- CMS rates Health Central Park 2 out of 5 stars overall, with 1 for health inspections, 5 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Health Central Park get at its last inspection?
- 8 health deficiencies at the standard inspection on May 22, 2025. The Florida average is 7.1.
- Has Health Central Park been fined?
- CMS lists no fines in the last three years.
- Does Health Central Park accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Health Central Park?
- CMS lists 11 owners and managers. Legal business name: ORLANDO HEALTH CENTRAL, INC..
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.