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Woodcliff Lake Health & Rehabilitation Center
555 Chestnut Ridge Road, Woodcliff Lake, NJ 07677 · Bergen County · (201) 391-0900
114 certified beds, about 94 residents a day · For profit - Individual · Medicare and Medicaid since 1972
CMS Care Compare ratings, data as of September 1, 2026 · CCN 315133 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on May 6, 2025, inspectors cited 2 health deficiencies (the New Jersey average is 8.6, the national average 9.2).
None of its 7 health citations since April 2021 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.81 hours per resident per day, against 3.85 across New Jersey and 3.86 nationally. Registered nurses accounted for 0.61 of those hours.
27.3% of nursing staff left within the year CMS measured (New Jersey average 39.7%).
CMS links it to Family of Caring Healthcare, an affiliated group of 8 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 7 health citations on file.
May 6, 2025Standard inspection, Complaint inspection · 3 citations
- E Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Inspectors wroteBased on observation, interview, and record review, it was determined that the facility failed to ensure that the resident's primary physician (MD) accurately dated their physician progress notes (PPN) during their visit to ensure the resident's current medical regimen was up to date. This deficient practice was observed for 3 (three) of 18 residents (Residents #12, #18, and #40). This deficient practice was evidenced by the following: 1. On 4/30/25 at 10:30 AM, the surveyor observed Resident #12 asleep in bed. On 4/30/25 at 11:54 AM, the surveyor reviewed the electronic Medical Record (eMR)/ hybrid medical record (paper and electronic) of Resident #12, which revealed the following: [...]
- D Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Inspectors wroteBased on observation, interview, and record review, it was determined that the facility failed to ensure the resident's primary physician (MD) responsible for supervising the care of residents conducted face-to-face visits and wrote progress notes at least once every 60 days for Medicaid recipient residents. This deficient practice was identified for 1 (one) of 18 residents (Resident #12) reviewed for physician visits. This deficient practice was evidenced by the following: On 4/30/25 at 10:30 AM, the surveyor observed Resident #12 asleep in bed. On 4/30/25 at 11:54 AM, the surveyor reviewed the electronic Medical Record (eMR)/ hybrid medical record (paper and electronic) of Resident #12, which revealed that the resident's MD there is no Physician Progress Notes (PPN) after 10/29/24 and 2/25/25. [...]
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteComplaint number: NJ00169346 Based on observation, interview, and record review, it was determined that the facility failed to follow professional standards of practice by not clarifying a Physician's Order (PO) for 1 of 5 residents reviewed (Resident #175). This deficient practice was evidenced by the following: On 5/1/25 at 9:52 AM, the surveyor reviewed the closed electronic medical record (E-mar) for Resident #175 which revealed the following: A review of the Resident #175's admission Record (an admission summary) documented that the resident was admitted to the facility with diagnoses that included but were not limited to: pneumonia, dysphagia (difficulty swallowing), gastrostomy (the creation of an artificial external opening into the stomach for nutritional support, tube feeding (TF), or enteral feeding (EF)), and malignant neoplasm of major salivary gland. [...]
March 23, 2023Standard inspection · 4 citations
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observations, interviews, record review, and facility policy review, it was determined the facility failed to ensure a urinary catheter drainage bag was covered to promote dignity for 1 (Resident #68) of 4 sampled residents reviewed for dignity.
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on interviews, record review, document review, and facility policy review, it was determined the facility failed to report an allegation of physical abuse to the physician and responsible party for 1 (Resident #31) of 6 residents reviewed for abuse.
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on interviews, record review, document review, and facility policy review, it was determined the facility failed to report an allegation of physical abuse to the state agency for 1 (Resident #31) of 6 residents reviewed for abuse.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observations, interviews, record review, and facility policy review, it was determined the facility failed to ensure staff changed gloves during wound and incontinence care to reduce the risk of infection for 1 (Resident #20) of 3 residents reviewed for pressure ulcer/injury.
April 9, 2021Standard inspection · 0 citations
Fire safety inspections
18 fire safety citations on file: 17 on May 6, 2025, 1 on March 23, 2023.
Every fire safety citation18 citations
- F Provide emergency officials' contact information.
- F Provide primary/alternate means for communication.
- F Keep aisles, corridors, and exits free of obstruction in case of emergency.
- F Have stairways and smokeproof enclosures used as exits that meet safety requirements.
- F Install proper backup exit lighting.
- F Install emergency lighting that can last at least 1 1/2 hours.
- F Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- F Provide properly protected cooking facilities.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
- F Have elevators that firefighters can control in the event of a fire.
- F Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- F Have generator or other power source capable of supplying service within 10 seconds.
- F Ensure that testing and maintenance of electrical equipment is performed.
- D Install corridor and hallway doors that block smoke.
- D Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- F Keep aisles, corridors, and exits free of obstruction in case of emergency.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | New Jersey | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.81 | 3.85 | 3.86 |
| Registered nurses | 0.61 | 0.68 | 0.69 |
| All nursing staff on weekends | 3.51 | 3.50 | 3.42 |
| Nurse aides | 2.21 | ||
| Licensed practical nurses | 1.00 | ||
| Nursing staff turnover (share who left in a year) | 27.3% | 39.7% | 45.8% |
| Registered nurse turnover | 7.7% | 37.7% | 42.9% |
| Administrators who left | 1 |
CMS expects 4.93 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.93 on weekdays and 3.51 on weekends, 11% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 33.3% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.98 in April to June 2025 to 3.81 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.81 | 0.61 | 3.93 | 3.51 | 33.3% | 0 of 90 | 94 |
| Oct to Dec 2025 | 3.97 | 0.78 | 4.09 | 3.65 | 29.6% | 0 of 92 | 85 |
| Jul to Sep 2025 | 4.01 | 0.72 | 4.12 | 3.73 | 30.7% | 0 of 92 | 86 |
| Apr to Jun 2025 | 3.98 | 0.67 | 4.15 | 3.55 | 28.1% | 0 of 91 | 87 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| New Jersey, Jan to Mar 2026 | 3.68 | 0.59 | 3.82 | 3.34 | 11.6% | 0.2% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | New Jersey | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 10.6 | 8.7 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 1.9 | 0.6 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.8 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 0.6 | 2.3 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.6 | 1.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 11.8 | 8.2 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 3.9 | 5.4 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 7.5 | 12.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 26.3 | 24.9 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 7.5 | 8.1 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.1 | 2.1 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.5 | 1.1 | 1.8 |
Owners and operators
Legal business name: WOODCLIFF LAKE HEALTH AND REHABILITATION CENTER, LLC. CMS links this home to Family of Caring Healthcare, a group of 8 nursing homes averaging 3.8 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Chesnut Ridge Care Associates LLC | 5% or greater direct ownership interest | Organization | 02/01/1992 | |
| Friedman, Nathan | 5% or greater direct ownership interest | Individual | 02/01/1992 | |
| Chesnut Ridge Care Associates LLC | Operational/managerial control | Organization | 02/01/1992 | |
| Friedman, Edward | Operational/managerial control | Individual | 02/01/1992 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How many nurses and aides work each shift, nights and weekends included?Inspectors cited 2 problems in this area, most recently on May 6, 2025: "Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on March 23, 2023: "Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights."
- When is the care plan meeting, and can family attend it?Inspectors cited 1 problem in this area, most recently on May 6, 2025: "Ensure services provided by the nursing facility meet professional standards of quality."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 1 problem in this area, most recently on March 23, 2023: "Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities."
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- Family of Caring at Park Ridge LLC Park Ridge, 2.1 mi · 1 of 5 stars · 32 citations
- Allendale Rehabilitation and Healthcare Center Allendale, 2.6 mi · 4 of 5 stars · 23 citations
- Ridgewood Center Ridgewood, 3.9 mi · 1 of 5 stars · 54 citations
- The Willows at Ramapo Rehab and Nursing Center Suffern, 4.9 mi · 3 of 5 stars · 30 citations
- Northern Metropolitan Res Health Care Facility Inc Monsey, 4.9 mi · 2 of 5 stars · 15 citations
- Bergen New Bridge Medical Center Paramus, 5.1 mi · 4 of 5 stars · 15 citations
- Careone at Valley Westwood, 5.2 mi · 5 of 5 stars · 8 citations
- Emerson Health Care Center Emerson, 5.3 mi · 5 of 5 stars · 5 citations
New Jersey contacts for a concern about a nursing home
These are the official offices in New Jersey. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: New Jersey Department of Health, Health Facilities, License Surveys and Inspections, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: New Jersey Long-Term Care Ombudsman, 1-877-582-6995. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: New Jersey Long Term Care Facilities Search, where New Jersey publishes its own records on licensed homes.
Common questions
- What is Woodcliff Lake Health & Rehabilitation Center's Medicare star rating?
- CMS rates Woodcliff Lake Health & Rehabilitation Center 5 out of 5 stars overall, with 5 for health inspections, 2 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Woodcliff Lake Health & Rehabilitation Center get at its last inspection?
- 2 health deficiencies at the standard inspection on May 6, 2025. The New Jersey average is 8.6.
- Has Woodcliff Lake Health & Rehabilitation Center been fined?
- CMS lists no fines in the last three years.
- Does Woodcliff Lake Health & Rehabilitation Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Woodcliff Lake Health & Rehabilitation Center?
- CMS lists 4 owners and managers, and links the home to Family of Caring Healthcare. Legal business name: WOODCLIFF LAKE HEALTH AND REHABILITATION CENTER, LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.