Assisted living / New York / Penfield
Heathwood Assisted Living at Penfield
100 Elderwood Court, Penfield, NY 14526 · Monroe County · (585) 425-9663
Enriched housing program · licensed for 151 residents · Licensed since 2010 · Operator: Heathwood Assisted Living At Penfield, Inc.
New York State Department of Health data as of October 8, 2026 · Certificate 370-S-852 · See the state record
The record in brief
Heathwood Assisted Living at Penfield is an enriched housing program, one of the two kinds of adult care facility New York licenses, with 151 beds on its operating certificate, including 151 ALR, 25 EALR, 24 SNALR, 25 ALP, 5 Respite.
Between April 1, 2022 and March 31, 2026 the Department of Health cited 14 violations from 15 inspections; the latest report was issued on February 9, 2026.
The state lists 1 enforcement action against the operator in that period.
On the state's assisted living quality page it has 0 food and dining violations at its latest recertification survey and an average of 39 direct care staff (2025, reported by the residence).
State inspections
The Department of Health's own summary: "A total of 14 violations resulted from 15 inspections of this facility from April 1, 2022 through March 31, 2026, including 8 inspections resulting in no violations."
February 9, 2026Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
February 3, 2026Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
January 28, 2026Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
November 13, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
November 6, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
July 15, 2025Complaint Survey · 1 violation · Plan/Notice of Correction Approved
- §Resident protections
July 11, 2025Complaint Survey · 1 violation · Plan/Notice of Correction Approved
- §Resident services.
March 20, 2025Complaint Survey · 4 violations · Plan/Notice of Correction Approved
- §Resident services
- §Disaster and emergency procedures
- §Resident services.
- §Medication management.
February 12, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
December 23, 2024Relicensure, Complaint Survey · 5 violations · Plan/Notice of Correction Approved
- §Admission and retention standards
- §Admission and retention standards
- §Environmental standards
- §Environmental standards
- §Medication management.
October 18, 2024Complaint Survey · 1 violation · Plan/Notice of Correction Approved
- §Personnel
October 8, 2024Complaint Survey · 1 violation · Plan/Notice of Correction Approved
- §Resident services
April 17, 2024Complaint Survey · 1 violation · Plan/Notice of Correction Approved
- §Environmental standards
April 1, 2024Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
January 11, 2024Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
Enforcement actions
- March 18, 2025: Stipulation & Order #: ACF-25-023
Violations under dispute through the state's Inspection Review Process are not shown by the state. Regulation sections are Title 18 of New York's codes (NYCRR). Source: NYS Health Profiles.
New York's assisted living quality measures
Source: New York State Department of Health, Assisted Living Residence Quality, read October 8, 2026. The page's third measure, confirmed complaint allegations, was not listed in its table when we read it.
Memory care
| Certification on the operating certificate | Beds | Since |
|---|---|---|
| Assisted Living Residence (ALR) | 151 | June 2017 |
| Enhanced Assisted Living Residence (EALR) | 25 | November 2018 |
| Special Needs Assisted Living Residence (SNALR) | 24 | June 2017 |
| Assisted Living Program (ALP) | 25 | April 2010 |
| Respite beds | 5 | April 2010 |
Heathwood Assisted Living at Penfield is certified for memory care in New York's terms. What memory care certification means.
A special needs assisted living residence (SNALR) serves people with special needs, including people with dementia or cognitive impairments, under an individualized service plan.health.ny.gov
An enhanced assisted living residence (EALR) lets residents age in place: it may admit or keep residents who need another person's physical help to walk or use stairs, depend on medical equipment and need frequent help from medical staff, or have chronic unmanaged incontinence.health.ny.gov
Costs
New York requires each assisted living residence to file a Consumer Summary with its starting rent for each licence and certification, and the Department of Health posts it. Heathwood Assisted Living at Penfield's summary says:
Starting rent, as filed (text read from the PDF form)Starting Rent / Licensure (monthly fee): ALR/EALR (private): Starting at $5400 SNALR (private): $7950 SNALR (semi-private): $7350 Additional Fees: Second Person Fee (monthly): $1800 Community Fee (one-time): $1500
Source: Consumer Summary (PDF), residency agreement (PDF), on the Department of Health's Assisted Living Residence Quality page, read October 8, 2026.
Assisted living residents in New York have the right to written notice of any fee increase at least 45 days before it takes effect, unless they agree in writing to a specific increase for added care, services or supplies.health.ny.gov
Under Public Health Law section 4656(7), signed February 14, 2025, an assisted living residence must post its monthly service rate and starting rent range in the facility and online.health.ny.gov
Who runs it
Operator in the state file: Heathwood Assisted Living At Penfield, Inc..
Other assisted living nearby
- Ashley WoodsPenfield, 1.0 mi · 48 residents · 21 violations
- Ashley WoodsPenfield, 1.0 mi · 30 residents · 21 violations
- The Village at PenfieldPenfield, 1.7 mi · 120 residents · 0 violations
- Fairport Baptist Homes Adult Care FacilityFairport, 1.8 mi · 42 residents · 35 violations
- Laurelwood at the HighlandsPittsford, 4.6 mi · 75 residents · 8 violations
- Elderwood Village at FairportFairport, 4.8 mi · 80 residents · 31 violations
Nursing homes nearby
For care beyond what assisted living provides. Each has a federal inspection record on this site.
- Fairport Rehabilitation and Nursing CenterFairport, 1.9 mi · 2 of 5 CMS stars
- Penfield PlacePenfield, 2.4 mi · 5 of 5 CMS stars
- Aaron Manor Rehabilitation and Nursing CenterFairport, 3.4 mi · 5 of 5 CMS stars
- The Friendly HomeRochester, 4.4 mi · 4 of 5 CMS stars
- Highlands Living CenterPittsford, 4.6 mi · 2 of 5 CMS stars
If you have a concern
NursingHomeClear cannot take or act on complaints. New York's Department of Health investigates complaints about licensed homes, and the long-term care ombudsman is a free, confidential advocate for residents.
New York's ombudsman program advocates for older adults and people with disabilities who live in nursing homes, assisted living and other licensed adult care homes.aging.ny.gov
To reach a New York long-term care ombudsman, call 1-855-582-6769.aging.ny.gov
Common questions
- Is Heathwood Assisted Living at Penfield licensed?
- New York's Department of Health lists it as licensed, certificate 370-S-852, enriched housing program, since April 27, 2010 (state data as of October 8, 2026).
- How many residents can Heathwood Assisted Living at Penfield care for?
- Its licence is for 151 residents.
- Has Heathwood Assisted Living at Penfield had violations?
- 14 violations from 15 inspections from April 1, 2022 to March 31, 2026, per the New York State Department of Health.
- How much does Heathwood Assisted Living at Penfield cost?
- Its Consumer Summary, posted by the New York State Department of Health, lists starting rent: Starting Rent / Licensure (monthly fee): ALR/EALR (private): Starting at $5400 SNALR (private): $7950 SNALR (semi-private): $7350 Additional Fees: Second Person Fee (monthly): $1800 Community Fee (one-time): $1500 Care level charges are extra.
- Does Heathwood Assisted Living at Penfield offer memory care?
- Its operating certificate includes 24 special needs assisted living (SNALR) beds, the New York certifications for dementia care.
Sources
- Licence and capacity: New York State Department of Health, Adult Care Facilities: general information and bed certifications (health.data.ny.gov), downloaded October 8, 2026.
- Bed certifications: Adult Care Facility bed certifications, health.data.ny.gov. Inspections and enforcement: NYS Health Profiles, read October 9, 2026.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by the state.
- NursingHomeClear is independent, takes no fee from any home, and does not refer or place residents. This page reports state records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.