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Assisted living / California / San Francisco

Ivy Park at Cathedral Hill

1550 Sutter Street, San Francisco, CA 94109 · San Francisco County · (415) 921-1552

Residential care facility for the elderly (RCFE) · licensed for 210 residents · Licensed since 2018 · Licensee: Coventry Subtenant Lp;oakmont Management Group LLC

57state visits on file
18Type A citations
15Type B citations
16 of 54complaint allegations substantiated
210licensed capacity

California Department of Social Services, Community Care Licensing Division data as of October 8, 2026 · Facility 385600429 · See the state record

The record in brief

California's licensing agency has 57 visits to Ivy Park at Cathedral Hill on file since April 2022: 4 inspections, 30 complaint visits and 23 other visits. The most recent was on September 22, 2026.

Those visits led to 18 Type A citations and 15 Type B citations (the state's two levels of deficiency), 33 cited regulation sections in all.

The state looked into 20 complaints covering 54 allegations: 16 substantiated, 0 inconclusive, 35 unsubstantiated and 3 unfounded.

State visits and citations

Each column is one visit by California's Community Care Licensing Division, oldest on the left. The file does not say which visit produced which citation, so the citations are listed below as the file gives them.

InspectionComplaint visitOther visit
Kind of visitVisitsType A citationsType B citations
Inspections400
Complaint visits3086
Other visits23109
All visits571815

A Type A deficiency is a violation of the regulations or the Health and Safety Code that, if not corrected, poses a direct and immediate risk to the health, safety or personal rights of people in care.cdss.ca.gov

A Type B deficiency is a violation that, without correction, could become a risk to the health, safety or personal rights of people in care, or a recordkeeping violation that would affect their care or the protection of their resources.cdss.ca.gov

The licensee must be told in writing of every licensing deficiency, and each one can cite the section of law or Title 22 regulation it is based on.cdss.ca.gov

Regulation sections cited33 citations
  1. §
    Title 22 section 87466
    Plan of correction date in the file: October 20, 2025
  2. §
    Title 22 section 87465(a)(2)
    Plan of correction date in the file: May 15, 2024
  3. §
    Title 22 section 87465(a)(4)
    Plan of correction date in the file: December 22, 2023
  4. §
    Health and Safety Code section 1569.312(a)
    Plan of correction date in the file: December 16, 2023
  5. §
    Title 22 section 87468.1(a)(2)
    Plan of correction date in the file: July 6, 2023
  6. §
    Title 22 section 87468.1(a)(2)
    Plan of correction date in the file: February 21, 2023
  7. §
    Title 22 section 87564(f)(1)
    Plan of correction date in the file: November 4, 2022
  8. §
    Title 22 section 87411(a)
    Plan of correction date in the file: November 4, 2022
  9. §
    Title 22 section 87464(f)(1)
    Plan of correction date in the file: August 4, 2026
  10. §
    Title 22 section 87465(h)(5)
    Plan of correction date in the file: February 26, 2026
  11. §
    Title 22 section 87468.2(a)(4)
    Plan of correction date in the file: November 8, 2024
  12. §
    Title 22 section 87466
    Plan of correction date in the file: November 8, 2024
  13. §
    Title 22 section 87463(a)
    Plan of correction date in the file: November 8, 2024
  14. §
    Title 22 section 87468.1(a)(6)
    Plan of correction date in the file: September 4, 2024
  15. §
    Health and Safety Code section 1569.312(a)
    Plan of correction date in the file: July 6, 2023
  16. §
    Title 22 section 87468.1(a)
    Plan of correction date in the file: May 4, 2023
  17. §
    Title 22 section 87468.1(a)(2)
    Plan of correction date in the file: August 12, 2022
  18. §
    Title 22 section 87405(b)
    Plan of correction date in the file: August 12, 2022
  19. §
    Title 22 section 87211(a)(1)
    Plan of correction date in the file: October 20, 2025
  20. §
    Title 22 section 87555(d)(7)
    Plan of correction date in the file: July 14, 2023
  21. §
    Title 22 section 87303(a)
    Plan of correction date in the file: November 15, 2022
  22. §
    Title 22 section 87468.1(a)(2)
    Plan of correction date in the file: November 14, 2022
  23. §
    Title 22 section 87468.1(a)(8)
    Plan of correction date in the file: August 22, 2022
  24. §
    Title 22 section 87468.1(a)(8)
    Plan of correction date in the file: August 22, 2022
  25. §
    Title 22 section 87464(d)
    Plan of correction date in the file: October 20, 2025
  26. §
    Title 22 section 87468.2(a)(4)
    Plan of correction date in the file: December 31, 2025
  27. §
    Title 22 section 87203
    Plan of correction date in the file: October 23, 2023
  28. §
    Title 22 section 87458(a)
    Plan of correction date in the file: October 23, 2023
  29. §
    Title 22 section 87463(c)
    Plan of correction date in the file: October 23, 2023
  30. §
    Title 22 section 87411(c)(3)(C)
    Plan of correction date in the file: May 10, 2023
  31. §
    Title 22 section 87506(a)(b)(8)
    Plan of correction date in the file: August 22, 2022
  32. §
    Title 22 section 87211(a)(2)
    Plan of correction date in the file: August 22, 2022
  33. §
    Title 22 section 87468.1(a)(2)
    Plan of correction date in the file: April 26, 2022

Title 22 is California's licensing regulations for these homes; 1569 sections are the state's Health and Safety Code. The state's own facility search shows each visit report in full: CDSS Care Facility Search (facility number 385600429).

Complaint investigations

Each row is one complaint the state investigated, with what it found for each allegation in it.

Date in the fileSubstantiatedInconclusiveUnsubstantiatedUnfoundedType AType B
September 29, 2026001000
August 17, 2026002000
August 5, 2026002000
March 3, 2026003000
February 17, 2026200011
February 6, 2026001100
July 15, 2025001000
November 13, 2024002000
August 12, 2024203000
May 29, 2024100010
May 29, 2024002200
January 2, 2024200020
July 10, 2023201011
May 2, 20230012000
March 28, 2023101010
November 27, 2022300012
November 27, 2022101010
August 31, 2022101001
August 24, 2022101001
April 27, 2022001000

Community Care Licensing decides complaints on a preponderance of the evidence standard: the evidence must show it is more likely than not (more than 50%) that the allegation is true.cdss.ca.gov

A complaint allegation is substantiated when the preponderance of the evidence standard is met.cdss.ca.gov

An allegation is unsubstantiated when the investigation shows there is not enough evidence to prove a violation occurred.cdss.ca.gov

An allegation is unfounded when the evidence shows it could not have happened, is false, or has no reasonable basis.cdss.ca.gov

Memory care

California does not issue a separate memory care licence, and the state's roster does not mark which homes care for residents with dementia. Ask the home how it cares for residents with dementia, and check the citations above.

California's updated dementia care rules for RCFEs took effect January 1, 2025. They aim to support person-centered care and let residents age in place in the least restrictive setting they know as home.cdss.ca.gov

The dementia care standards, once kept in one regulation section, are now spread across several sections so they support care for all residents.cdss.ca.gov

The rules now address resident behaviors whatever the diagnosis, focusing on individual needs, and whether a resident may have items such as cleaning solutions or sharp objects depends on their own needs and appraisal.cdss.ca.gov

Costs

California does not publish what assisted living homes charge, and Ivy Park at Cathedral Hill has no rate on file with us. Ask the home for its full rate sheet, including care level fees and any one-time community fee, before you sign.

An RCFE must give residents or their representatives at least 90 days' written notice of a rate increase, with the amount and the reasons, including a description of the added costs. Increases due to a change in the resident's level of care are an exception.ahum.assembly.ca.gov

When the rate goes up because a resident's level of care changes, the RCFE must give written notice within two business days after it starts providing the new level of care.ahum.assembly.ca.gov

Who runs it

Licensee in the state file: Coventry Subtenant Lp;oakmont Management Group LLC.

Other assisted living nearby

Nursing homes nearby

For care beyond what assisted living provides. Each has a federal inspection record on this site.

If you have a concern

NursingHomeClear cannot take or act on complaints. California's Community Care Licensing Division investigates complaints about licensed homes, and the long-term care ombudsman is a free, confidential advocate for residents.

California's long-term care ombudsman programs advocate for residents of skilled nursing facilities and of 8,105 residential care facilities for the elderly.aging.ca.gov

California long-term care facilities must post the local ombudsman's number and the statewide hotline, 1-800-231-4024, which takes calls 24 hours a day, 7 days a week. Ombudsman services are free and complaints are confidential.aging.ca.gov

Common questions

Is Ivy Park at Cathedral Hill licensed?
California's Department of Social Services lists it as licensed, facility 385600429, residential care facility for the elderly (rcfe), since February 2, 2018 (state data as of October 8, 2026).
How many residents can Ivy Park at Cathedral Hill care for?
Its licence is for 210 residents.
Has Ivy Park at Cathedral Hill been cited by the state?
The state file lists 18 Type As and 15 Type Bs citation counts across 57 visits on file.

Sources

  • Licence, capacity, visits, citations and complaint findings: California Department of Social Services, Community Care Licensing Division, Residential Care Facilities for the Elderly (RCFE), Download Data, downloaded October 8, 2026.
  • Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by the state.
  • NursingHomeClear is independent, takes no fee from any home, and does not refer or place residents. This page reports state records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.
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