Home / California / San Francisco
Central Gardens Post Acute
1355 Ellis Street, San Francisco, CA 94115 · San Francisco County · (415) 567-2967
92 certified beds, about 88 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1967
CMS Care Compare ratings, data as of September 1, 2026 · CCN 055280 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on February 20, 2025, inspectors cited 3 health deficiencies (the California average is 15.6, the national average 9.2).
None of its 26 health citations since October 2019 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.80 hours per resident per day, against 4.52 across California and 3.86 nationally. Registered nurses accounted for 0.87 of those hours.
31.7% of nursing staff left within the year CMS measured (California average 36.7%).
CMS links it to PACS Group, an affiliated group of 275 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 26 health citations on file.
February 20, 2025Standard inspection · 3 citations
- D PASARR screening for Mental disorders or Intellectual Disabilities
Inspectors wroteBased on interview, record review, and facility policy review, the facility failed to ensure a Level I Pre-admission Screening and Resident Review (PASARR) accurately reflected the presence of diagnosed mental illnesses for 1 (Resident #7) of 3 residents reviewed for PASARR requirements. Specifically, Resident #7 had a Level I PASARR completed upon readmission to the facility that did not reflect all their mental health diagnoses.
- D Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on observation, interview, record review, and facility policy review, the facility failed to maintain a medication error rate of less than 5 percent (%). Specifically, the facility had 2 errors out of 30 opportunities, resulting in a medication error rate of 6.67 %, affecting 1 (Resident #39) of 6 residents observed during medication administration.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure staff implemented enhanced barrier precautions (EBP) when providing care to 1 (Resident #155) of 1 resident requiring EBP observed during the provision of care. Specifically, staff failed to wear a gown during resident care that consisted of touching the resident and their feeding tube.
April 25, 2024Complaint inspection · 2 citations
- E Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on Interviews and record reviews, the facility failed to ensure the allegation of resident-to-resident abuse was promptly reported to the State Agency (SA, which is the California Department of Public Health, CDPH) in accordance with the facility ' s policy and procedure for four of 4 sampled residents (Resident 1, Resident 2 Resident 3, and Resident 4). Failure to promptly report allegation of abuse had the potential for further abuse to happen and thereby increasing the chances of harm to the residents.
- E Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Inspectors wroteBased on interview and record review, the facility failed to ensure baseline care plan was developed within 48 hours of admission for Resident 6 and a copy of the baseline care plan summary was provided to the resident and/or representative for three of 3 sampled residents (Resident 5, 6, and 7). A Baseline Care Plan (BCP) includes minimum healthcare information necessary to properly care for each resident immediately upon their admission, which would address resident-specific health and safety concerns to prevent decline, injury, such as elopement or fall risk, and would identify needs for supervision, behavioral interventions, and assistance with activities of daily living, as necessary. The deficient practice resulted in Resident 5, 6, and 7, and/or RP not receiving information of the initial plan of care; [...]
January 27, 2024Complaint inspection · 1 citation
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on interview, record review, and observation, the facility failed to provide needed care and assistance in accordance with professional standards of practice when Resident 1, one of one sampled residents, did not receive pain medication or bathroom assistance, throughout the entire night. This failure caused undue suffering and neglect to the resident.
May 26, 2023Standard inspection · 8 citations
- E Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on observation, interview, and record review the facility failed to maintain a medication error rate less than five percent for two out of seven Residents observed (Residents 53 and Resident 8). This created an error rate of 9.68 percent (3 errors out of thirty-one opportunities). This failure had the potential to cause worsening medical conditions for each resident. Findings. 1. Symbicort was not administered during the appropriate time frame for Resident 53 (omission of medication). 2. Depakote delayed release tablets was crushed and administered for Resident 8. 3. Lidocaine patch was not applied to Resident 8 and documented as administered (omission of medication). 1. During an observation on 5/23/23 at 9:49 AM in Resident 53's room, it was observed that licensed vocational nurse (LVN) 1 administered tablet medications only to Resident 53. [...]
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide a safe and sanitary environment when: 1. The Red Zone (isolation room) door, with Resident 434 inside, was fully open while staff was cleaning the room. 2a. A dirty urinal was hung on the side rail of Resident 44's bed on 5/23/23. 2b. Resident 44's urinal jug containing urine was placed on the overbed table. 3. Staff did not perform hand hygiene after glove removal. 4. Staff did not perform hand hygiene when she entered between two residents' rooms. 5. Staff did not clean and disinfect medical equipment (blood pressure cuff) in between multiple residents (Resident 39, Resident 53, and Resident 44). These failures had the potential for cross contamination of infection that can compromise the health and safety of the residents and the potential to spread infectious disease from one resident to another.
- D Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Inspectors wroteBased on interview and record review, the facility failed to create a baseline care plan based on physician admitting order of one of three residents (Resident 78) reviewed when Resident 78 admitted [DATE] with enteral feeding order, care plan was only initiated on 5/24/23. This failure can result in Resident 1 not getting tube feeding as ordered.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observation, interview, and record review, the facility failed to implement fall care plan for one of three sampled residents (Resident 6) when there was no landing pad (known as fall mat) in place after his fall incident on 2/20/23. This failure placed Resident 6 at risk for injury from another fall.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on observation, interview, and record review, the facility failed to revise the fall care plan for one of three sampled residents (Resident 6) after his fall incident on 10/26/22. This failure had the potential to put Resident 6 at risk for another fall.
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on observation, interview, and record review the facility failed to maintain an accurate accountability sheet that documented the number of controlled substances (Oxycodone tablets, pain medication) that should be available for destruction, and an accurate count of controlled substance (Oxycodone tablets) physically available for destruction compared to the documented amount that should be available for destruction for one out of eight residents reviewed (Resident 441). This failure has the potential to cause medication diversion (illegal use of medication not intended by the provider).
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview, and record review the facility failed to store controlled substances intended for destruction in a separately locked and permanently affixed storage compartment when Oxycodone (controlled substance for pain) tablets and solutions were found on the floor, and in a cardboard box in plain sight, for one out of seven Residents reviewed (Resident 441). This failure had the potential to cause medication diversion (illegal use of medication not intended by the provider). Findings. Review of Resident 441 admission Record indicated that Resident 441 was admitted on [DATE], with the medical diagnoses including left hip osteoarthritis (joint and bone disease causing pain and stiffness) , Pain in left lower leg, and kidney failure. Resident 441 was discharged from the facility on 1/09/23. [...]
- D Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Inspectors wroteBased on observation, interview and, record review, the facility failed to accommodate food preferences of one of nine sampled residents (Resident 11) when she was served cheeseburger instead of the preferred pork vegetable stir fry during lunch on 5/25/23. This deficient practice had the potential for Resident 11 to experience an unpleasant dining experience due to receiving foods she did not request or like.
October 4, 2019Standard inspection · 12 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview and record review, the facility failed to store and prepare food in accordance with professional standards for food service safety when: A. 16 cups of juices, six thickened milk were not dated and not labeled; B. The refrigerator for resident food in nurse station A was not clean; C. Three cutting boards had rough, deep scratches; one cutting board had dark residue on the surface; D. Four large sheet pans had dark brown/ black thick residue on the inside surface; E. Three muffin pans had dark brown and sticky yellow residue on the inside surface; and F. Three non stick pans had rough, scratched inside coating; one with broken handle. These failures had the potential to cause food borne illness for 83 residents who received food from the kitchen out of the facility census of 83.
- F Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview and record review, the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary environment to prevent the development and transmission of communicable diseases and infections when: 1. CNA 2, without wearing gloves, transported unbagged, soiled laundry from a resident's room to a hamper in the shower room. 2. An unlabeled, uncovered urinal, with scant yellowish liquid, was found on Resident 13's bedside table. 3. Licensed Vocational Nurse (LVN) 1 did not observe infection control techniques when administering Resident 10's eye drop medication. 4. LVN 1 did not handwash in between patient care. 5. Multi resident use glucometer was not disinfected according to disinfecting wipes' directions for use 6. [...]
- E Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Inspectors wroteBased on interview and record review, the facility failed to give adequate and timely notice of Medicare coverage end date for three of three sampled residents, Resident 7, Resident 30, and Resident 84, when: 1. No evidence Resident 7 received Notice of Medicare Non Coverage (NOMNC - a notice that informs Residents of their Medicare Part A coverage end date and how to appeal). 2. Residents 30 and Resident 84 received NOMNC on the same day their coverage ended. These failures resulted in Resident 7, Resident 30, and Resident 84 not being sufficiently informed of their potential financial responsibility or their right to appeal termination of Medicare Part A (insurance that covers skilled services like physical therapy) in an acceptable amount of time.
- E Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Inspectors wrote2. Review of clinical record titled Minimum Data Set (MDS, a resident assessment tool), for Resident 82, dated 9/23/19, indicated a Brief Interview for Mental Status (BIMS, a brief assessment to help detect cognitive impairment) score of 15 indicating resident is cognitively intact. Resident 82 had diagnoses that included type 2 diabetes mellitus (high blood sugar), cellulitis (a common and potentially serious bacterial skin infection of left upper limb) and schizoaffective disorder (a mental health condition including schizophrenia and mood disorder symptoms). Review of the clinical record for Resident 82, the document titled, Order Summary Report, dated 10/1/19, indicated, Insulin Aspart Solution inject as per sliding scale: if 0 69=0 initiate hypoglycemia protocol; 70 130=0;131 180=4; 181 240=8; 241 300=10;301 350;12; 351 400=16; 401 500=20 given insulin and call MD . [...]
- E Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure a medication error rate of less than 5% when six errors were observed in 25 opportunities which resulted in a 24% medication error rate. The errors were as follows: 1. Cilostazol (medicine that prevents the formation of blood clots) was not administered according to manufacturer's specification for two of nine residents (Residents 42 and 38). 2. Sevelamer (a phosphate binder, limits absorption and decreases phosphate concentrations in the blood) was not prepared according to physician's orders for one of nine residents (Resident 7). 3. Multivitamins with minerals was not administered according to physician's orders for one of nine residents (Resident 38). 4. [...]
- E Ensure that residents are free from significant medication errors.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure that residents were free of significant medication errors when two of 17 sampled residents (Resident 11 and 42) were administered insulin (a hormone that lowers the level of blood sugar) that had beyond use by date. This deficient practice had the potential to negatively affect Resident 11 and 42's health and safety and may lead to unnecessary treatment and/or hospitalization.
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview and record review, the facility did not provide pharmaceutical services to meet the needs of residents when: 1. In Side A medication cart, the following medications were found: 1a. Seven (7) opened multi dose vials of insulin (a hormone that lowers the level of blood sugar) were stored beyond use date 1b. Four (4) opened, undated multi dose vials of insulin 1c. One (1) opened, undated multi dose insulin pen (a device that help people inject insulin. It contains a cartridge, a dial to measure dosage, and a disposable needle) 1d. Five (5) opened, undated multi dose inhalers (a portable device for administering a drug which is to be breathed in, used for relieving asthma and other bronchial or nasal congestion) 2. In Side B medication room, a box of rectal suppositories was stored with oral medications and tube feeding formulas. 3. [...]
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation, interview, and record review, the facility failed to maintain or enhance three of 22 sampled residents' dignity and respect in full recognition of their individuality when Certified Nursing Assistant (CNA) 1 stood over them as she assisted with their meals. This failure prevented the residents from exercising their right to have a dignified existence, and quality of care.
- D Allow residents to self-administer drugs if determined clinically appropriate.
Inspectors wroteBased on observation, interview, and record review, the facility's Interdisciplinary Team failed to complete an assessment to determine the appropriateness to self-administer medication for one of one sampled resident (Resident 485) when one bottle of fluticasone nasal spray (medication used for relief of allergic nasal symptoms) and a tube of desonide cream (medication used for relief of itchiness) were found at Resident 485's bedside table. This failure had the potential for Resident 485 to overuse the medications which can lead to untoward effects and for Resident 485 to feel inadequate.
- D Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure two of 22 sampled residents (Residents 15 and 7) received appropriate treatment and services to maintain and improve range of motion (ROM) when the physician's order for Restorative Nursing Assistant (RNA) program was not implemented. This deficient practice had the potential for Residents 15 and 7, to experience reduction in range of motion.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased an observation, interview and record review, the facility failed to provide an environment that is free from accidents when one of 22 sampled residents (Resident 11) two upper bed rails were broken. This deficient practice had the potential for Resident 11 to have an accident, which may result in injury.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on interview and record review, the facility failed to ensure accurate medical record for one of 22 sampled residents (Resident 82) when licensed staff did not sign and document in the Medication Administration Record (MAR) on eight (8) medication administration opportunities and one (1) blood sugar check reading. This failure had the potential to result in improper communication between licensed nurses that may adversely affect potential medication error.
Fire safety inspections
21 fire safety citations on file: 8 on February 20, 2025, 8 on May 26, 2023, 5 on October 4, 2019.
Every fire safety citation21 citations
- E Ensure proper usage of power strips and extension cords.
- D Use approved construction type or materials.
- D Inspect, test, and maintain automatic sprinkler systems.
- D Properly select, install, inspect, or maintain portable fire extinguishes.
- D Install corridor and hallway doors that block smoke.
- D Meet requirements for the use of electrical equipment.
- C Provide primary/alternate means for communication.
- C Properly provide smoke detection systems in areas open to corridors.
- F Properly provide smoke detection systems in areas open to corridors.
- E Use approved construction type or materials.
- D Establish staff and initial training requirements.
- D Conduct testing and exercise requirements.
- D Inspect, test, and maintain automatic sprinkler systems.
- D Properly select, install, inspect, or maintain portable fire extinguishes.
- D Install corridor and hallway doors that block smoke.
- D Ensure proper usage of power strips and extension cords.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Use approved construction type or materials.
- D Provide properly protected cooking facilities.
- D Ensure proper usage of power strips and extension cords.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | California | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.80 | 4.52 | 3.86 |
| Registered nurses | 0.87 | 0.67 | 0.69 |
| All nursing staff on weekends | 3.44 | 4.09 | 3.42 |
| Nurse aides | 2.38 | ||
| Licensed practical nurses | 0.55 | ||
| Nursing staff turnover (share who left in a year) | 31.7% | 36.7% | 45.8% |
| Registered nurse turnover | 42.9% | 38.1% | 42.9% |
| Administrators who left | 0 |
CMS expects 4.33 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.94 on weekdays and 3.44 on weekends, 13% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 19.1% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.84 in April to June 2025 to 3.80 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.80 | 0.87 | 3.94 | 3.44 | 19.1% | 0 of 90 | 88 |
| Oct to Dec 2025 | 3.85 | 0.92 | 3.98 | 3.53 | 13.6% | 0 of 92 | 86 |
| Jul to Sep 2025 | 3.92 | 0.80 | 4.06 | 3.56 | 13.9% | 0 of 92 | 87 |
| Apr to Jun 2025 | 3.84 | 0.70 | 3.96 | 3.53 | 7.7% | 0 of 91 | 87 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| California, Jan to Mar 2026 | 4.36 | 0.59 | 4.52 | 3.97 | 2.3% | 0.5% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | California | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 4.5 | 10.3 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 1.3 | 0.8 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.9 | 1.2 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 0.4 | 1.6 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.8 | 1.4 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 0.0 | 9.8 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 3.3 | 4.3 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 10.0 | 12.0 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 23.0 | 22.9 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 10.2 | 11.2 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.6 | 2.3 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.4 | 1.6 | 1.8 |
Owners and operators
Legal business name: GOLDEN CALIFORNIA HEALTHCARE, LLC. CMS links this home to PACS Group, a group of 275 nursing homes averaging 2.9 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Providence Group Inc | 5% or greater direct ownership interest | Organization | 100% | 01/01/2019 |
| Portier, David | Contracted managing employee | Individual | 09/01/2019 | |
| Russell, Matthew | W-2 managing employee | Individual | 09/01/2023 | |
| Apt, Frederick | Corporate officer | Individual | 01/01/2024 | |
| Jergensen, Joshua | Corporate officer | Individual | 01/01/2024 | |
| Mitchell, John | Corporate officer | Individual | 01/01/2024 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 7 problems in this area, most recently on February 20, 2025: "Ensure medication error rates are not 5 percent or greater."
- When is the care plan meeting, and can family attend it?Inspectors cited 6 problems in this area, most recently on February 20, 2025: "PASARR screening for Mental disorders or Intellectual Disabilities"
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 3 problems in this area, most recently on February 20, 2025: "Provide and implement an infection prevention and control program."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 3 problems in this area, most recently on January 27, 2024: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.44 hours per resident per day, below the California average of 4.09.
Other nursing homes nearby
- Sequoias San Francisco Convalescent Hospital San Francisco, 0.2 mi · 4 of 5 stars · 15 citations
- Victorian Post Acute San Francisco, 0.4 mi · 5 of 5 stars · 36 citations
- Pacific Heights Transitional Care Center San Francisco, 0.6 mi · 5 of 5 stars · 25 citations
- Laurel Heights Community Care San Francisco, 0.7 mi · 5 of 5 stars · 24 citations
- San Francisco Towers San Francisco, 0.7 mi · 5 of 5 stars · 11 citations
- City View Post Acute San Francisco, 0.7 mi · 2 of 5 stars · 47 citations
- San Francisco Health Care San Francisco, 0.7 mi · 1 of 5 stars · 36 citations
- Hayes Convalescent Hospital San Francisco, 0.8 mi · 5 of 5 stars · 10 citations
California contacts for a concern about a nursing home
These are the official offices in California. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: California Department of Public Health, Center for Health Care Quality, Licensing and Certification Program, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: California Long-Term Care Ombudsman Program, 1-800-231-4024. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Cal Health Find, where California publishes its own records on licensed homes.
Common questions
- What is Central Gardens Post Acute's Medicare star rating?
- CMS rates Central Gardens Post Acute 5 out of 5 stars overall, with 5 for health inspections, 3 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Central Gardens Post Acute get at its last inspection?
- 3 health deficiencies at the standard inspection on February 20, 2025. The California average is 15.6.
- Has Central Gardens Post Acute been fined?
- CMS lists no fines in the last three years.
- Does Central Gardens Post Acute accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Central Gardens Post Acute?
- CMS lists 6 owners and managers, and links the home to PACS Group. Legal business name: GOLDEN CALIFORNIA HEALTHCARE, LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.