Assisted living / California / San Leandro
Mori Manor
1476 164th Avenue, San Leandro, CA 94578 · Alameda County · (510) 600-3840
Residential care facility for the elderly (RCFE) · licensed for 14 residents · Licensed since 2021 · Licensee: Mori Manor, LLC
California Department of Social Services, Community Care Licensing Division data as of October 8, 2026 · Facility 019201054 · See the state record
The record in brief
California's licensing agency has 37 visits to Mori Manor on file since April 2022: 4 inspections, 10 complaint visits and 23 other visits. The most recent was on August 31, 2026.
Those visits led to 26 Type A citations and 44 Type B citations (the state's two levels of deficiency), 71 cited regulation sections in all.
The state looked into 9 complaints covering 20 allegations: 6 substantiated, 0 inconclusive, 14 unsubstantiated and 0 unfounded.
State visits and citations
Each column is one visit by California's Community Care Licensing Division, oldest on the left. The file does not say which visit produced which citation, so the citations are listed below as the file gives them.
| Kind of visit | Visits | Type A citations | Type B citations |
|---|---|---|---|
| Inspections | 4 | 0 | 1 |
| Complaint visits | 10 | 3 | 2 |
| Other visits | 23 | 23 | 41 |
| All visits | 37 | 26 | 44 |
A Type A deficiency is a violation of the regulations or the Health and Safety Code that, if not corrected, poses a direct and immediate risk to the health, safety or personal rights of people in care.cdss.ca.gov
A Type B deficiency is a violation that, without correction, could become a risk to the health, safety or personal rights of people in care, or a recordkeeping violation that would affect their care or the protection of their resources.cdss.ca.gov
The licensee must be told in writing of every licensing deficiency, and each one can cite the section of law or Title 22 regulation it is based on.cdss.ca.gov
Regulation sections cited71 citations
- §Health and Safety Code section 1569.312(a)
- §Title 22 section 87203
- §Title 22 section 87555(b)(28)
- §Title 22 section 87465(a)(4)
- §Title 22 section 87309(a)
- §Title 22 section 87156(a)
- §Title 22 section 87465(h)(2)
- §Title 22 section 87465(h)(2)
- §Title 22 section 87705(j)
- §Title 22 section 87203
- §Title 22 section 87465(h)(2)
- §Title 22 section 87309(a)
- §Title 22 section 87705(1)
- §Title 22 section 87705(f)(2)
- §Title 22 section 87465(e)
- §Title 22 section 87465(e)
- §Title 22 section 87465(a)(4)
- §Title 22 section 87355(e)(1)
- §Title 22 section 87465(e)
- §Title 22 section 87355(e)(1)
- §Title 22 section 87465(h)(2)
- §Title 22 section 87309(a)
- §Title 22 section 87204(a)
- §Title 22 section 87309(a)
- §Title 22 section 87705(j)
- §Title 22 section 87705(f)(2)
- §Title 22 section 87555(b)(26)
- §Title 22 section 87311
- §Title 22 section 87465(h)(5)
- §Title 22 section 87465(g)
- §Title 22 section 87211(g)
- §Title 22 section 87303(c)
- §Title 22 section 87405(a)
- §Title 22 section 87303(a)
- §Title 22 section 87219(d)
- §Title 22 section 87303(a)
- §Title 22 section 87608(a)(3)
- §Title 22 section 87506(a)
- §Title 22 section 87458(b)(5)
- §Title 22 section 87555(b)(24)
- §Title 22 section 87458(a)
- §Title 22 section 87458(a)
- §Title 22 section 87463(e)
- §Title 22 section 87405(a)
- §Title 22 section 87405(a)
- §Title 22 section 87355(e)(2)
- §Title 22 section 87470(c)
- §Health and Safety Code section 1569
- §section 69(b)
- §Title 22 section 87411(a)
- §Health and Safety Code section 1569.605
- §Title 22 section 87468(c)(2)(A)
- §Title 22 section 87355(e)(2)
- §Health and Safety Code section 1569.269(a)(2)
- §Title 22 section 87506(a)
- §Title 22 section 87608(a)
- §Title 22 section 87458(b)(1)
- §Title 22 section 87458(b)(5)
- §Title 22 section 87411(a)
- §Title 22 section 87307(a)(3)
- §Title 22 section 87465(f)(1)
- §Health and Safety Code section 1569.153(a)
- §Title 22 section 87303(a)
- §Title 22 section 87303(i)
- §Title 22 section 87411(c)(1)
- §Health and Safety Code section 1569.695(c)
- §Health and Safety Code section 1569.625(b)(2)
- §Title 22 section 87303(a)
- §Title 22 section 87625(b)(3)
- §Title 22 section 87506(a)
- §Title 22 section 87463(a)
Title 22 is California's licensing regulations for these homes; 1569 sections are the state's Health and Safety Code. The state's own facility search shows each visit report in full: CDSS Care Facility Search (facility number 019201054).
Complaint investigations
Each row is one complaint the state investigated, with what it found for each allegation in it.
| Date in the file | Substantiated | Inconclusive | Unsubstantiated | Unfounded | Type A | Type B |
|---|---|---|---|---|---|---|
| February 10, 2026 | 0 | 0 | 1 | 0 | 0 | 0 |
| June 30, 2025 | 0 | 0 | 1 | 0 | 0 | 0 |
| May 8, 2024 | 1 | 0 | 0 | 0 | 0 | 1 |
| November 29, 2023 | 1 | 0 | 0 | 0 | 0 | 1 |
| August 16, 2023 | 2 | 0 | 0 | 0 | 1 | 0 |
| July 31, 2023 | 0 | 0 | 5 | 0 | 0 | 0 |
| July 10, 2023 | 1 | 0 | 0 | 0 | 1 | 0 |
| June 20, 2023 | 0 | 0 | 5 | 0 | 0 | 0 |
| February 15, 2023 | 1 | 0 | 2 | 0 | 1 | 0 |
Community Care Licensing decides complaints on a preponderance of the evidence standard: the evidence must show it is more likely than not (more than 50%) that the allegation is true.cdss.ca.gov
A complaint allegation is substantiated when the preponderance of the evidence standard is met.cdss.ca.gov
An allegation is unsubstantiated when the investigation shows there is not enough evidence to prove a violation occurred.cdss.ca.gov
An allegation is unfounded when the evidence shows it could not have happened, is false, or has no reasonable basis.cdss.ca.gov
Memory care
California does not issue a separate memory care licence, and the state's roster does not mark which homes care for residents with dementia. Ask the home how it cares for residents with dementia, and check the citations above.
California's updated dementia care rules for RCFEs took effect January 1, 2025. They aim to support person-centered care and let residents age in place in the least restrictive setting they know as home.cdss.ca.gov
The dementia care standards, once kept in one regulation section, are now spread across several sections so they support care for all residents.cdss.ca.gov
The rules now address resident behaviors whatever the diagnosis, focusing on individual needs, and whether a resident may have items such as cleaning solutions or sharp objects depends on their own needs and appraisal.cdss.ca.gov
Costs
California does not publish what assisted living homes charge, and Mori Manor has no rate on file with us. Ask the home for its full rate sheet, including care level fees and any one-time community fee, before you sign.
An RCFE must give residents or their representatives at least 90 days' written notice of a rate increase, with the amount and the reasons, including a description of the added costs. Increases due to a change in the resident's level of care are an exception.ahum.assembly.ca.gov
When the rate goes up because a resident's level of care changes, the RCFE must give written notice within two business days after it starts providing the new level of care.ahum.assembly.ca.gov
Who runs it
Licensee in the state file: Mori Manor, LLC.
Other assisted living nearby
- Colonial Acres Residential Care HomeHayward, 1.0 mi · 20 residents · 21 visits
- Caringhands HaywardHayward, 1.0 mi · 20 residents · 3 visits
- Landmark VillaHayward, 1.2 mi · 140 residents · 30 visits
- Blossom Garden Senior HomeHayward, 1.3 mi · 9 residents · 6 visits
- Montgomery Springs ManorHayward, 1.7 mi · 15 residents · 32 visits
- Carefield Castro ValleyCastro Valley, 1.8 mi · 116 residents · 20 visits
Nursing homes nearby
For care beyond what assisted living provides. Each has a federal inspection record on this site.
- All Saint's MaubertSan Leandro, under 1 mi · 1 of 5 CMS stars
- All Saint's Subacute & Transitional CareSan Leandro, under 1 mi · 3 of 5 CMS stars
- Alameda County Medical Center D/P SNFSan Leandro, under 1 mi · 5 of 5 CMS stars
- East Bay Post-AcuteCastro Valley, 1.2 mi · 2 of 5 CMS stars
- Valley Pointe Nursing & Rehabilitation CenterCastro Valley, 1.2 mi · 5 of 5 CMS stars
If you have a concern
NursingHomeClear cannot take or act on complaints. California's Community Care Licensing Division investigates complaints about licensed homes, and the long-term care ombudsman is a free, confidential advocate for residents.
California's long-term care ombudsman programs advocate for residents of skilled nursing facilities and of 8,105 residential care facilities for the elderly.aging.ca.gov
California long-term care facilities must post the local ombudsman's number and the statewide hotline, 1-800-231-4024, which takes calls 24 hours a day, 7 days a week. Ombudsman services are free and complaints are confidential.aging.ca.gov
Common questions
- Is Mori Manor licensed?
- California's Department of Social Services lists it as licensed, licence 019201054, residential care facility for the elderly (rcfe), since September 21, 2021 (state file as of October 8, 2026).
- How many residents can Mori Manor care for?
- Its licence is for 14 residents.
- Has Mori Manor been cited by the state?
- The state file lists 26 Type As and 44 Type Bs citation counts across 37 visits on file.
Sources
- Licence, capacity, visits, citations and complaint findings: California Department of Social Services, Community Care Licensing Division, Residential Care Facilities for the Elderly (RCFE), Download Data, downloaded October 8, 2026.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by the state.
- NursingHomeClear is independent, takes no fee from any home, and does not refer or place residents. This page reports state records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.