Florence Home
7915 North 30th Street, Omaha, NE 68112 · Douglas County · (402) 827-6000
126 certified beds, about 84 residents a day · Non profit - Corporation · Medicare and Medicaid since 1995
Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
3 of 5
Staffing
5 of 5
Quality measures
4 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 285173 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on November 17, 2025, inspectors cited 7 health deficiencies (the Nebraska average is 7.4, the national average 9.2).
None of its 15 health citations since June 2023 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 4.41 hours per resident per day, against 3.98 across Nebraska and 3.86 nationally. Registered nurses accounted for 0.73 of those hours.
42.4% of nursing staff left within the year CMS measured (Nebraska average 48.7%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
206/23
102/24
508/24
711/25
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 15 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
10D
3E
2F
Potential for minimal harm
0A
0B
0C
November 17, 2025Standard inspection, Complaint inspection · 7 citations
- E Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on interview and record review, the facility failed to ensure residents were protected from potential abuse by allowing an employee who was accused of abuse by Resident 5, to finish their shift. This had the potential to affect Residents in rooms 201-205 and 219-220 on the 200 hall. The facility had a census of 80.
- D Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Inspectors wroteLicensure Reference Number 175 NAC 12-006.05(E). Based on interview and record review the facility failed to provide baths according to preference for 2 (Resident 8 and 12) of 2 residents sampled. The facility census was 80.
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on interview and record review the facility failed to report an allegation of abuse against Resident 5 within the required timeframe. The facility had a census of 80.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteLicensure Reference Number 175 NAC 12.006.09(H) Based on observation, interview, and record review, the facility failed to ensure compression stockings were applied and weekly weights were completed per the provider's orders for 1 (Resident 89) of 4 sampled residents and failed to monitor and treat 1 (Resident 49) of 4 sampled resident's lower extremity edema. The facility census was 80.
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteLicensure Reference Number 175 NAC 12-006.09(H)(iii)(1 & 2). Based on observation, interview and record review, the facility failed to conduct weekly skin evaluations to prevent the potential for pressure ulcer development and failed to evaluate and monitor a new wound for 1 (Resident 19) of 2 sampled residents. The facility census was 80.
- D Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Inspectors wroteLicensure Reference Number 175 NAC 12-006.09(H)(vi)(3)(a). Based on observation, interview and record review the facility failed to ensure ready to hang tube feeding was not in use beyond 24 hours for 1 (Resident 12) of 1 residents sampled. The facility census was 80.
- D Ensure each resident’s drug regimen must be free from unnecessary drugs.
Inspectors wroteLicensure Reference Number 175 NAC 12-006.09 (H). Based on record review and interview the facility failed to hold a blood pressure medication according to the prescribed blood pressure parameters for 1 (Resident 19) of 6 resident's sampled. The facility census was 80.
August 1, 2024Standard inspection · 5 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteLicensure Reference Number 175 NAC 12.006.11(E) Based on observation, interview, and record review, the facility failed to ensure all food in the facility's refrigerators, freezers, and dry storage were sealed, labeled, and/or dated and failed to clean and maintain the kitchen's fixtures and equipment to prevent the potential for cross contamination and foodborne illness. This had the potential to affect 77 residents that consumed food from the kitchen. The facility census was 79.
- E Provide and implement an infection prevention and control program.
Inspectors wroteLicensure Reference Number 175 NAC 12.006.18(B) Licensure Reference Number 175 NAC 12.006.18(D) Based on observation, interview, and record review, the facility failed to ensure the staff donned (put on) the correct personal protective equipment (PPE) in COVID-19 isolation rooms, doff (take off) gowns and gloves inside the resident's COVID-19 isolation rooms, ensure COVID-19 isolation residents room doors remained closed, and perform hand hygiene (cleaning) during glove changes to prevent cross contamination when performing peri-care on 2 (Residents 56 and 44) of 3 sampled residents. The facility census was 79.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteLicensure Reference Number 175 NAC 12-006.09 (F)(iii) Based on record review and interview, the facility failed to revise 1 (Resident 56) of 1 resident Care Plan related to NPO (nothing by mouth)status. The facility census was 79.
- D Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Inspectors wroteLicensure Reference Number 175 NAC 12.006.02(09(H)(v) Based on observation, interview, and record review, the facility failed to ensure 1 (Resident 30) of 1 sampled resident was placed on the Restorative Nursing Program (RNP)(a program to prevent or improve a resident's abilities) following discharge and recommendation from Occupational Therapy (OT) and Physical Therapy (PT). The facility census was 79.
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteLicensure Reference Number 175 NAC 12-006.09(H)(iv)(1) Based on observation, interview, and record review, the facility staff failed to provide catheter care for 1 (Resident 5) of 3 sampled residents. The facility identified a census of 79.
February 21, 2024Complaint inspection · 1 citation
- F Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
Inspectors wroteBased on record review and interview; the facility failed to ensure its admission policy did not waive the potential liability for losses of a resident's personal property for Resident 2, 4, and 5. This had the potential to affect all residents in the facility. The facility census was 77.
June 8, 2023Standard inspection · 2 citations
- E Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteLicensure Reference Number 175 NAC 12-006.18 Based on observation and interview, the facility failed to maintain walls, safety stop strips, doors, fixtures, ceiling tiles and baseboards in good condition in 16 ( Rooms 202, 203, 206, 207, 208, 210, 211, 212, 213, 214, 215, 217, 221, 225, 232 and 233) of 31 occupied resident rooms on the second floor of the facility. The facility had a total of 52 occupied resident rooms. The facility census was 78.
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteLicensure Reference Number 175 NAC 12-006.04C3a(6) Based on observation, interview, and record review, the facility failed to notify the physician of a change in daily weights for 1 (Resident 24) of 1 resident reviewed. The facility had a total census of 78 residents.
Fire safety inspections
9 fire safety citations on file: 3 on November 17, 2025, 1 on August 1, 2024, 5 on June 8, 2023.
Every fire safety citation9 citations
- E Have an enclosure around a vertical opening shaft.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E Have proper medical gas storage and administration areas.
- F Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
- F Have simulated fire drills held at unexpected times.
- E Have an enclosure around a vertical opening shaft.
- E Ensure proper usage of power strips and extension cords.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Nebraska | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.41 | 3.98 | 3.86 |
| Registered nurses | 0.73 | 0.67 | 0.69 |
| All nursing staff on weekends | 4.02 | 3.48 | 3.42 |
| Nurse aides | 3.21 | ||
| Licensed practical nurses | 0.47 | ||
| Nursing staff turnover (share who left in a year) | 42.4% | 48.7% | 45.8% |
| Registered nurse turnover | 30.8% | 44.1% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.55 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.57 on weekdays and 4.02 on weekends, 12% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 2.5% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.85 in April to June 2025 to 4.41 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.41 | 0.73 | 4.57 | 4.02 | 2.5% | 0 of 90 | 84 |
| Oct to Dec 2025 | 4.21 | 0.69 | 4.41 | 3.69 | 1.4% | 0 of 92 | 87 |
| Jul to Sep 2025 | 4.39 | 0.69 | 4.61 | 3.84 | 1.0% | 0 of 92 | 82 |
| Apr to Jun 2025 | 4.85 | 0.75 | 5.14 | 4.12 | 2.2% | 0 of 91 | 74 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Nebraska, Jan to Mar 2026 | 4.01 | 0.66 | 4.21 | 3.53 | 7.1% | 1.6% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
Staff pay at this home
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.
Official wage estimates for Nebraska
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Nebraska, all employers | |||
| CNAs (nursing assistants) | $19.23 | $18.29 to $22.31 | 16,450 |
| LPNs and LVNs | $30.13 | $28.41 to $34.55 | 4,580 |
| Registered nurses | $40.74 | $38.09 to $47.90 | 24,720 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Nebraska | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 11.1 | 19.0 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.4 | 1.4 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 2.8 | 2.8 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 2.8 | 4.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 2.0 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 17.7 | 18.2 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 4.4 | 4.0 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 21.3 | 20.7 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 21.4 | 20.7 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 8.8 | 11.4 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.9 | 1.8 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.7 | 1.9 | 1.8 |
Owners and operators
Legal business name: FLORENCE HOME FOR THE AGED.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Jordan, Lois | W-2 managing employee | Individual | 03/31/2015 | |
| Thacker, Debra | W-2 managing employee | Individual | 11/02/2009 | |
| Bloechle, Robert | Corporate director | Individual | 11/02/2009 | |
| Butterfield, Marc | Corporate director | Individual | 03/01/2015 | |
| Higgins, Mark | Corporate director | Individual | 03/31/2015 | |
| Holley, Lyn | Corporate director | Individual | 11/02/2009 | |
| Jordan, Lois | Corporate director | Individual | 03/31/2015 | |
| Okeefe, Stephanie | Corporate director | Individual | 11/02/2009 | |
| Thacker, Debra | Corporate director | Individual | 11/02/2009 | |
| Wester, Rebecca | Corporate director | Individual | 11/02/2009 | |
| Jordan, Lois | Corporate officer | Individual | 03/31/2015 | |
| Thacker, Debra | Corporate officer | Individual | 03/01/2015 | |
| Midwest Geriatrics Inc | Operational/managerial control | Organization | 11/02/2009 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 5 problems in this area, most recently on November 17, 2025: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 4 problems in this area, most recently on November 17, 2025: "Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 2 problems in this area, most recently on November 17, 2025: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 1 problem in this area, most recently on November 17, 2025: "Ensure each resident’s drug regimen must be free from unnecessary drugs."
Other nursing homes nearby
- Emerald Nursing & Rehab Legacy Pointe LLC Omaha, 0.4 mi · 1 of 5 stars · 35 citations
- Life Care Center of Omaha Omaha, 2.8 mi · 1 of 5 stars · 41 citations
- Quality Living, Inc. Omaha, 3.3 mi · 3 of 5 stars · 16 citations
- Ambassador Health of Omaha Omaha, 3.6 mi · 5 of 5 stars · 5 citations
- Keystone Ridge Post Acute Nursing and Rehabilitati Omaha, 4.2 mi · 2 of 5 stars · 26 citations
- Maple Crest Health Center Omaha, 4.4 mi · 2 of 5 stars · 38 citations
- Adept Nursing & Rehab of Midtown Omaha, 5.6 mi · 3 of 5 stars · 16 citations
- Douglas County Health Center Omaha, 6 mi · 3 of 5 stars · 33 citations
Nebraska contacts for a concern about a nursing home
These are the official offices in Nebraska. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Nebraska Department of Health and Human Services, Licensure Unit, Long Term Care Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Nebraska Long-Term Care Ombudsman Program, (800) 942-7830. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
Common questions
- What is Florence Home's Medicare star rating?
- CMS rates Florence Home 4 out of 5 stars overall, with 3 for health inspections, 5 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Florence Home get at its last inspection?
- 7 health deficiencies at the standard inspection on November 17, 2025. The Nebraska average is 7.4.
- Has Florence Home been fined?
- CMS lists no fines in the last three years.
- Does Florence Home accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Florence Home?
- CMS lists 13 owners and managers. Legal business name: FLORENCE HOME FOR THE AGED.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.