Home / Massachusetts / Boston
Armenian Nursing & Rehabilitation Center
431 Pond Street, Boston, MA 02130 · Suffolk County · (617) 522-2600
83 certified beds, about 77 residents a day · Non profit - Corporation · Medicare and Medicaid since 1990
Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
4 of 5
Staffing
1 of 5
CMS note: This facility reported a high number of days without a registered nurse onsite.
Quality measures
4 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 225417 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on December 11, 2025, inspectors cited 2 health deficiencies (the Massachusetts average is 6.8, the national average 9.2).
None of its 15 health citations since January 2024 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.88 hours per resident per day, against 3.86 across Massachusetts and 3.86 nationally. Registered nurses accounted for 0.37 of those hours.
15.0% of nursing staff left within the year CMS measured (Massachusetts average 38.2%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
801/24
501/25
212/25
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 15 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
11D
2E
2F
Potential for minimal harm
0A
0B
0C
December 11, 2025Standard inspection · 2 citations
- E Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observations and interviews, the facility failed to provide a homelike environment during dining on one of two nursing units. Specifically, on the second-floor unit, residents were observed eating meals on meal trays in the dining room.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observations, record review and interviews, the facility failed to provide assistance with Activities of Daily Living (ADLs), for two Residents (#11 and #20) out of a total sample of 21 residents. Specifically, the facility failed to provide assistance and/or supervision with meals as per the plan of care for Resident #11 and for Resident #20.
January 16, 2025Standard inspection · 5 citations
- E Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation and interviews the facility failed to provide a dignified dining experience for several residents on one resident care unit (the first floor), out of two resident units.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observation, interview and record review, the facility failed to develop a care plan for one Resident (#53), out of a total sample of 19 residents. Specifically, the facility failed to develop a vision care plan. Findings Include: Review of the policy titled Care Plan-Comprehensive, undated, indicated: Policy: -An individualized comprehensive care plan that includes measurable objectives and timetables to meet the resident's of medical, nursing, mental and psychological needs is developed for each resident. -Residents will have a person-centered comprehensive care plan developed and implemented to meet his other preferences and goals, and address the resident's medical, physical, mental and psychological needs. [...]
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on observation, record review and interview, the facility failed for two Residents (#63 and #61), out of a total sample of 19 residents, to provide weekly skin assessments in accordance with the physician's order. Specifically, 1. For Resident #63, the facility failed to complete weekly skin assessments, as per the physician's order, resulting in four missed weekly skin assessments, 2. For Resident #61, the facility failed to complete weekly skin assessments, as per the physician's order.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observations, record review and interviews, the facility failed to provide assistance with Activities of Daily Living (ADLs), for two Residents (#45 and #64) out of a total sample of 19 residents. Specifically, the facility failed to provide assistance and/or supervision with meals as per the plan of care for Resident #45 and for Resident #64.
- D Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Inspectors wroteBased on policy review and interview, the facility failed to educate and offer the COVID-19 vaccine to one of one (Nurse #3) sampled staff member.
January 29, 2024Standard inspection · 8 citations
- F Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Inspectors wroteBased on observation and interviews, the facility failed to serve food that is palatable, and at a safe and appetizing temperature, on two out of two units.
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, policy review, and interview, the facility failed to store food in accordance with professional standards for food service safety. Specifically, the facility failed to ensure produce with significant signs of decomposition was discarded, that staff did not store their drinks with resident food and ingredients, and that food was labeled and not kept beyond the use-by date in the main kitchen and unit kitchenettes.
- D Honor the resident's right to organize and participate in resident/family groups in the facility.
Inspectors wroteBased on record review and interview, the facility failed to respond to grievances communicated to staff by the resident council. Specifically, the facility failed to respond to grievances about a lack of showers and green vegetables.
- D Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Inspectors wroteBased on observations, interviews, and record review, the facility failed to implement their Abuse policy when one Resident (#14) alleged he/she witnessed the abuse of his/her roommate, out of a total sample of 25 residents. Specifically, Resident #14 alleged that he/she witnessed Nurse #5 physically abuse his/her roommate in October 2023, and on 1/25/24 at 9:27 A.M., the surveyor made the Nursing Home Administrator (NHA) aware of Resident #14's allegation.
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on interviews and record review, the facility failed to report an allegation of abuse to the State Agency no later than two hours after the allegation was made. Specifically, on 10/19/23 Resident #14 reported to the facility that he/she witnessed Nurse #5 abuse his/her roommate and the allegation was not reported to the Department of Public Health (DPH) Health Care Facility Report Agency (HCFRS) until 1/25/24 when the surveyor discussed the allegation with the Nursing Home Administrator (NHA).
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on interviews and record review, the facility failed to thoroughly investigate an allegation of abuse by one Resident (#14) out of a total sample of 25 residents.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observations, interviews and record review, for two Residents (#31 and #12) out of 25 sampled residents, the facility failed to provide supervision during meals. Specifically, 1. For Resident #31, the facility staff failed to provide supervision and verbal cues during meals. 2. For Resident #12, the facility failed to provide supervision or touching assistance during meals.
- D Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on observations, records reviews, policy review and interviews for one Resident (#322) out of four residents observed, the facility failed to ensure it was free from a medication error rate of greater than 5% . One out of three nurses observed made two errors out of 27 opportunities resulting in a medication error rate of 7.41%. Specifically, Nurse #2 crushed an extended release diltiazem (a blood pressure lowering medication), which should not have been crushed and administered the incorrect dose of vitamin d3.
Fire safety inspections
3 fire safety citations on file: 3 on January 29, 2024.
Every fire safety citation3 citations
- F Develop and maintain an Emergency Preparedness Program (EP).
- F Provide properly protected cooking facilities.
- F Have simulated fire drills held at unexpected times.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Massachusetts | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.88 | 3.86 | 3.86 |
| Registered nurses | 0.37 | 0.65 | 0.69 |
| All nursing staff on weekends | 3.58 | 3.48 | 3.42 |
| Nurse aides | 2.46 | ||
| Licensed practical nurses | 1.05 | ||
| Nursing staff turnover (share who left in a year) | 15.0% | 38.2% | 45.8% |
| Registered nurse turnover | 11.1% | 42.6% | 42.9% |
| Administrators who left | 0 |
CMS expects 4.01 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.00 on weekdays and 3.58 on weekends, 10% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.96 in April to June 2025 to 3.88 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.88 | 0.37 | 4.00 | 3.58 | 0.0% | 5 of 90 | 77 |
| Oct to Dec 2025 | 3.82 | 0.51 | 3.92 | 3.55 | 0.0% | 0 of 92 | 79 |
| Jul to Sep 2025 | 3.83 | 0.48 | 3.95 | 3.53 | 0.0% | 1 of 92 | 78 |
| Apr to Jun 2025 | 3.96 | 0.50 | 4.09 | 3.63 | 0.0% | 2 of 91 | 76 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Massachusetts, Jan to Mar 2026 | 3.79 | 0.61 | 3.94 | 3.41 | 5.0% | 0.4% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
Staff pay at this home
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.
Official wage estimates for Massachusetts
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Massachusetts, all employers | |||
| CNAs (nursing assistants) | $22.44 | $21.32 to $23.94 | 38,130 |
| LPNs and LVNs | $38.57 | $34.91 to $40.66 | 13,210 |
| Registered nurses | $50.27 | $42.05 to $65.44 | 88,200 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Massachusetts | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 12.5 | 16.4 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.5 | 0.8 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.4 | 1.8 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 4.0 | 3.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 1.4 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 13.7 | 15.4 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 3.6 | 4.2 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 15.1 | 21.4 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 27.1 | 25.7 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 16.9 | 11.9 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.8 | 1.9 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.1 | 1.5 | 1.8 |
Owners and operators
Legal business name: ARMENIAN NURSING AND REHABILITATION CENTER INC.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Armenian Women's Welfare Association Inc | 5% or greater indirect ownership interest | Organization | 100% | 10/24/2022 |
| Aroyian, Ani | Corporate director | Individual | 01/01/2025 | |
| Balian, Ani | Corporate director | Individual | 10/01/2025 | |
| Dagg, Hanna | Corporate director | Individual | 03/31/2021 | |
| Fitzgerald, Luann | Corporate director | Individual | 08/01/2024 | |
| Ghazarians, Manneh | Corporate director | Individual | 04/01/2025 | |
| Mahrokhian, Sanan | Corporate director | Individual | 11/01/2025 | |
| Manjikian, Laurie | Corporate director | Individual | 10/01/2023 | |
| Segrest, Wendy | Corporate director | Individual | 05/01/2024 | |
| Yenikomshian, Alyssa | Corporate director | Individual | 10/01/2023 | |
| Zohrabyan, Tatevik | Corporate director | Individual | 10/01/2025 | |
| Dagg, Hanna | Corporate officer | Individual | 06/01/2023 | |
| Ghazarians, Manneh | Corporate officer | Individual | 04/01/2025 | |
| Manjikian, Laurie | Corporate officer | Individual | 10/01/2023 | |
| Segrest, Wendy | Corporate officer | Individual | 05/01/2024 | |
| Yenikomshian, Alyssa | Corporate officer | Individual | 10/01/2023 | |
| Armenian Women's Welfare Association Inc | Operational/managerial control | Organization | 10/22/2022 | |
| Baker Tilly Advisory Group LP | Operational/managerial control | Organization | 02/19/2025 | |
| Baker Tilly Us LLP | Operational/managerial control | Organization | 02/05/2025 | |
| Chelsea Jewish Lifecare Inc | Operational/managerial control | Organization | 10/24/2022 | |
| Aroyian, Ani | Operational/managerial control | Individual | 01/01/2025 | |
| Balian, Ani | Operational/managerial control | Individual | 10/01/2025 | |
| Berman, Adam | Operational/managerial control | Individual | 10/24/2022 | |
| Crescenzo, Donna | Operational/managerial control | Individual | 12/13/2010 | |
| Dagg, Hanna | Operational/managerial control | Individual | 03/31/2021 | |
| De Leon, Renato | Operational/managerial control | Individual | 10/22/2023 | |
| Fitzgerald, Luann | Operational/managerial control | Individual | 08/01/2024 | |
| Ghazarians, Manneh | Operational/managerial control | Individual | 04/01/2025 | |
| Lwomwa, Julius | Operational/managerial control | Individual | 12/17/2024 | |
| Mabli, Constance | Operational/managerial control | Individual | 11/13/1977 | |
| Mahrokhian, Sanan | Operational/managerial control | Individual | 11/01/2025 | |
| Manjikian, Laurie | Operational/managerial control | Individual | 10/01/2023 | |
| Martinez, Estanisiao | Operational/managerial control | Individual | 12/20/2022 | |
| Mullen, Elizabeth | Operational/managerial control | Individual | 10/24/2022 | |
| Pineiro, Manuel | Operational/managerial control | Individual | 05/30/1996 | |
| Santerre, Jennifer | Operational/managerial control | Individual | 10/24/2022 | |
| Segrest, Wendy | Operational/managerial control | Individual | 05/01/2024 | |
| Yenikomshian, Alyssa | Operational/managerial control | Individual | 10/01/2023 | |
| Zohrabyan, Tatevik | Operational/managerial control | Individual | 10/01/2025 | |
| Baker Tilly Advisory Group LP | Adp of the SNF | Organization | 05/20/2025 | |
| Baker Tilly Us LLP | Adp of the SNF | Organization | 05/20/2025 | |
| Chelsea Jewish Lifecare Inc | Adp of the SNF | Organization | 04/14/2025 | |
| Berman, Adam | Adp of the SNF | Individual | 10/22/2024 | |
| De Leon, Renato | Adp of the SNF | Individual | 10/01/2022 | |
| Johnson, Susan | Adp of the SNF | Individual | 09/30/2019 | |
| Lwomwa, Julius | Adp of the SNF | Individual | 12/17/2024 | |
| Martinez, Estanisiao | Adp of the SNF | Individual | 12/20/2022 | |
| Mullen, Elizabeth | Adp of the SNF | Individual | 10/24/2022 | |
| Paul, Jason | Adp of the SNF | Individual | 02/07/2023 | |
| Pineiro, Manuel | Adp of the SNF | Individual | 05/30/1996 | |
| Santerre, Jennifer | Adp of the SNF | Individual | 10/24/2022 | |
| Warner, Ronald | Adp of the SNF | Individual | 04/15/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 3 problems in this area, most recently on December 11, 2025: "Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 3 problems in this area, most recently on December 11, 2025: "Provide care and assistance to perform activities of daily living for any resident who is unable."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 3 problems in this area, most recently on January 29, 2024: "Develop and implement policies and procedures to prevent abuse, neglect, and theft."
- When is the care plan meeting, and can family attend it?Inspectors cited 2 problems in this area, most recently on January 16, 2025: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
Other nursing homes nearby
- Recuperative Services Unit-Hebrew Rehab Center Boston, 0.9 mi · 5 of 5 stars · 8 citations
- Laurel Ridge Rehab and Skilled Care Center Boston, 1.5 mi · 5 of 5 stars · 16 citations
- Sherrill House Boston, 1.7 mi · 2 of 5 stars · 31 citations
- The Benjamin Healthcare Center Boston, 1.9 mi · 1 of 5 stars · 35 citations
- Care One at Brookline Brookline, 2.2 mi · 2 of 5 stars · 33 citations
- Brighton Post Acute Care Brighton, 2.4 mi · 3 of 5 stars · 31 citations
- German Center for Extended Care Boston, 2.8 mi · 5 of 5 stars · 20 citations
- Care Village at Parkway Boston, 2.9 mi · 2 of 5 stars · 54 citations
Common questions
- What is Armenian Nursing & Rehabilitation Center's Medicare star rating?
- CMS rates Armenian Nursing & Rehabilitation Center 3 out of 5 stars overall, with 4 for health inspections, 1 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Armenian Nursing & Rehabilitation Center get at its last inspection?
- 2 health deficiencies at the standard inspection on December 11, 2025. The Massachusetts average is 6.8.
- Has Armenian Nursing & Rehabilitation Center been fined?
- CMS lists no fines in the last three years.
- Does Armenian Nursing & Rehabilitation Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Armenian Nursing & Rehabilitation Center?
- CMS lists 52 owners and managers. Legal business name: ARMENIAN NURSING AND REHABILITATION CENTER INC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.