Home / California / Arroyo Grande
Arroyo Grande Care Center
1212 Farroll Avenue, Arroyo Grande, CA 93420 · San Luis Obispo County · (805) 489-8137
99 certified beds, about 87 residents a day · For profit - Corporation · Medicare and Medicaid since 1995
Part of a continuing care retirement community Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
5 of 5
Staffing
4 of 5
Quality measures
4 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 555619 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on July 24, 2025, inspectors cited 3 health deficiencies (the California average is 15.6, the national average 9.2).
None of its 10 health citations since August 2021 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 4.48 hours per resident per day, against 4.52 across California and 3.86 nationally. Registered nurses accounted for 0.28 of those hours.
21.0% of nursing staff left within the year CMS measured (California average 36.7%).
CMS links it to Compass Health, Inc., an affiliated group of 7 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
508/21
109/23
006/24
102/25
307/25
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 10 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
7D
1E
2F
Potential for minimal harm
0A
0B
0C
July 24, 2025Standard inspection · 3 citations
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview, and record review, the facility failed to appropriately label and store drugs when three cartons of Med Pass 2.0 fortified nutritional shake were found to be expired in the medication room of nursing station two. This failure had the potential to result in residents possibly receiving expired and ineffective medication. During a concurrent observation and interview on [DATE] at 10:12 A.M. with licensed nurse (LN 3), while checking medications in Station 2 medication room, found three cartons of Med Pass 2.0 fortified nutritional shake, (drink to add additional dietary calories and protein Fortified with vitamins and minerals), expired. Two expired [DATE] and one expired [DATE]. LN 3 confirmed they are expired and stated, Those need to go. It's all med nurses responsibility to check them. [...]
- D Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Inspectors wroteBased on observation, interview and record review, the facility failed to follow the nutritional needs of a residents in accordance with recommended guidelines diet prescription for a renal diet for one of one resident (Resident 72) when Certified Nurse Assistant (CNA) 4 added salt to the resident's meal. This failure has the potential of not meeting the nutritional goal of the resident as prescribed diet. During an observation on 7/22/25 at 7:48 am at the dining room, Resident 72 was observed for her meal intake. Certified Nurse Assistant (CNA) 4 was overheard offering Resident 72 if she wanted to have salt and pepper on her meal with the resident responding with a nod. CNA 4 opened the salt packet and sprinkled salt into resident 72's meal. During a concurrent interview and record review on 7/22/25 at 7:48 am with CNA 4, the meal ticket of Resident 72 was reviewed. [...]
- D Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure food safety standards were followed when an expired milk, brought in by family, was found in the snack refrigerator in nursing station 2. This failure had the potential to cause food- borne illness to a vulnerable resident. During a concurrent observation and interview on 7/22/2025 at 10:35 A.M., with licensed nurse (LN 2), while checking the snack refrigerator in Station 2, found an Alta Dena reduced fat milk (brought in by family) was expired on 6/17/2025. LN 2 confirmed the milk was expired and stated, We usually check items brought in by family. We should check it daily. During a review of the facility's policy and procedure titled, Resource: Food Safety for Your Loved Ones, dated 2022, indicated in part ., Food or beverages should be labeled and dated to monitor for food safety: . [...]
February 10, 2025Complaint inspection · 1 citation
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on interview, and record review, the facility failed to complete an accurate nursing assessment for one of two sampled residents (Resident 1). This failure resulted in the receiving facility not having sufficient information necessary to develop and implement a care plan to meet Resident 1's needs.
June 27, 2024Standard inspection · 0 citations
September 11, 2023Complaint inspection · 1 citation
- D Honor the resident's right to manage his or her financial affairs.
Inspectors wroteBased on interview and record review, the facility failed to ensure a proper system was in place to safeguard one of three sampled residents (Resident 1) personal funds when the facility's billing department deposited Resident 1's personal check for rent payment into the facility's bank account. This failure resulted in the misappropriation of Resident 1's personal funds which had the potential to cause emotional distress and anxiety to the resident.
August 12, 2021Standard inspection · 5 citations
- F Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure: 1. Expired medications were not stored and available for staff use, in two of two first aid kits, and in one of two treatment carts. These failures had the potential for unsafe and ineffective medication administration that can cause harm to the residents. 2. A licensed nurse followed the facility's policy and procedures (P&P) on medication administration.
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure food was stored, prepared, distributed and served in accordance with professional standards for food service safety when: 1) kitchen staff did not have all their hair restrained, and 2) food items were past their best buy date in the reach-in refrigerator. This had the potential for food to be contaminated by hair and the quality of the food may change past the use by date. The census of the facility was 74.
- E Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure the menu was followed for: 1) Two of two residents (Residents 4 and 36) on the small portion minced and moist diet, and 2) Two of two residents (Residents 6 and 16) on the small portion soft and bite sized diets for the lunch meal on 8/9/21. This failure had the potential to result in not meeting the nutritional needs of the residents and further compromising their medical status.
- D Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Inspectors wroteBased on Observation, interview, and record review, the facility failed to use appropriate alternatives prior to installing bed rails (adjustable metal or rigid plastic bars that attach to the bed) for five of 5 sampled residents (Resident 35, 41, 54, 61, and 62). This facility failure had the potential to result in an increased risk for entrapment (strangulation, suffocation, bodily injury or death when a resident or part of their body is caught between the bed rail and mattress) or falls.
- D Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteThe facility failed to ensure that one resident was free from unnecessary drugs. Resident #15 Unnecessary Meds, Psychotropic Meds, and Med Regimen Review Based on resident interview, clinical record review, and review of the drug manufacturer's specifications, the facility failed to ensure that, each resident's drug regimen was free from unnecessary drugs, including medications used for an excessive duration. This medication used in this manner, could have prevented this resident from reaching her highest functional capacity.
Fire safety inspections
13 fire safety citations on file: 4 on June 27, 2024, 5 on August 12, 2021, 4 on October 10, 2019.
Every fire safety citation13 citations
- F Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
- E Ensure proper usage of power strips and extension cords.
- D Have properly located and lighted "Exit" signs.
- D Meet requirements for the use of electrical equipment.
- D Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
- D Install corridor and hallway doors that block smoke.
- D Meet other general requirements that are deficient.
- D Ensure proper usage of power strips and extension cords.
- D Have proper medical gas storage and administration areas.
- E Inspect, test, and maintain automatic sprinkler systems.
- D List the names and contact information of those in the facility.
- D Provide emergency officials' contact information.
- D Provide a written emergency evacuation plan.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | California | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.48 | 4.52 | 3.86 |
| Registered nurses | 0.28 | 0.67 | 0.69 |
| All nursing staff on weekends | 3.96 | 4.09 | 3.42 |
| Nurse aides | 3.10 | ||
| Licensed practical nurses | 1.11 | ||
| Nursing staff turnover (share who left in a year) | 21.0% | 36.7% | 45.8% |
| Registered nurse turnover | 25.0% | 38.1% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.49 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.70 on weekdays and 3.96 on weekends, 16% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.34 in April to June 2025 to 4.48 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.48 | 0.28 | 4.70 | 3.96 | 0.0% | 1 of 90 | 87 |
| Oct to Dec 2025 | 4.19 | 0.18 | 4.38 | 3.73 | 0.0% | 1 of 92 | 89 |
| Jul to Sep 2025 | 4.29 | 0.21 | 4.52 | 3.72 | 0.0% | 0 of 92 | 86 |
| Apr to Jun 2025 | 4.34 | 0.30 | 4.56 | 3.79 | 0.0% | 0 of 91 | 86 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| California, Jan to Mar 2026 | 4.36 | 0.59 | 4.52 | 3.97 | 2.3% | 0.5% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
Staff pay at this home
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.
Official wage estimates for California
| Job | Median | Middle half | Employed |
|---|---|---|---|
| California, all employers | |||
| CNAs (nursing assistants) | $22.90 | $22.04 to $26.35 | 110,060 |
| LPNs and LVNs | $38.34 | $35.98 to $45.06 | 82,850 |
| Registered nurses | $67.44 | $58.87 to $83.25 | 338,940 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | California | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 2.8 | 10.3 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.8 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 1.2 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 1.1 | 1.6 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.4 | 1.4 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 3.0 | 9.8 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 0.0 | 4.3 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 14.2 | 12.0 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 31.5 | 22.9 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 19.1 | 11.2 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.1 | 2.3 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.4 | 1.6 | 1.8 |
Owners and operators
Legal business name: COMPASS HEALTH INC. CMS links this home to Compass Health, Inc., a group of 7 nursing homes averaging 5 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Compass Health Inc | Direct ownership interest | Organization | 11/19/2007 | |
| Compass Holdings Inc | Direct ownership interest | Organization | 01/01/2008 | |
| Carder, Harold | Indirect ownership interest | Individual | 01/01/2024 | |
| Gerrish, Nancy | Indirect ownership interest | Individual | 01/01/2005 | |
| Gerrish, William | Indirect ownership interest | Individual | 01/01/2005 | |
| Hamilton, Amy | Indirect ownership interest | Individual | 01/01/2024 | |
| Hodge, Timothy | Indirect ownership interest | Individual | 01/01/2024 | |
| Lochridge, Valletta | Indirect ownership interest | Individual | 01/01/2024 | |
| McMullen, Juanita | Indirect ownership interest | Individual | 07/07/1979 | |
| Moya, Marie | Indirect ownership interest | Individual | 07/22/2010 | |
| Reitz, Bryan | Indirect ownership interest | Individual | 01/01/2024 | |
| Smith, Darren | Indirect ownership interest | Individual | 09/26/2008 | |
| Woolpert, Marcy | Indirect ownership interest | Individual | 01/01/2024 | |
| Woolpert, Mark | Indirect ownership interest | Individual | 07/07/1997 | |
| Woolpert, Patricia | Indirect ownership interest | Individual | 07/07/1997 | |
| Moya, Marie | Corporate director | Individual | 03/14/2019 | |
| Smith, Darren | Corporate director | Individual | 03/14/2019 | |
| Woolpert, Patrick | Corporate director | Individual | 03/14/2019 | |
| Hodge, Timothy | Corporate officer | Individual | 04/23/2004 | |
| Moya, Marie | Corporate officer | Individual | 07/22/2010 | |
| Smith, Darren | Corporate officer | Individual | 09/26/2008 | |
| Compass Health Inc | Operational/managerial control | Organization | 11/19/2007 | |
| Alexander, Lacey | Operational/managerial control | Individual | 04/09/2006 | |
| Carder, Harold | Operational/managerial control | Individual | 01/01/2014 | |
| Downey, Susan | Operational/managerial control | Individual | 10/31/2018 | |
| Hamilton, Amy | Operational/managerial control | Individual | 07/18/2005 | |
| Hodge, Timothy | Operational/managerial control | Individual | 04/23/2024 | |
| Moya, Marie | Operational/managerial control | Individual | 07/22/2010 | |
| Smith, Darren | Operational/managerial control | Individual | 12/31/2019 | |
| Woolpert, Marcy | Operational/managerial control | Individual | 01/01/2021 | |
| Woolpert, Patrick | Operational/managerial control | Individual | 03/14/2019 | |
| Compass Health Inc | Adp of the SNF | Organization | 04/09/2025 | |
| Alexander, Lacey | Adp of the SNF | Individual | 04/09/2006 | |
| Carder, Harold | Adp of the SNF | Individual | 04/09/2025 | |
| Casey, Samuel | Adp of the SNF | Individual | 01/01/2008 | |
| Downey, Susan | Adp of the SNF | Individual | 05/06/2025 | |
| Hamilton, Amy | Adp of the SNF | Individual | 07/18/2005 | |
| Hodge, Timothy | Adp of the SNF | Individual | 04/23/2004 | |
| Lochridge, Valletta | Adp of the SNF | Individual | 01/01/2008 | |
| McMullen, Juanita | Adp of the SNF | Individual | 07/07/1997 | |
| Moya, Marie | Adp of the SNF | Individual | 07/22/2010 | |
| Reitz, Bryan | Adp of the SNF | Individual | 01/01/2008 | |
| Smith, Darren | Adp of the SNF | Individual | 12/31/2019 | |
| Woolpert, Marcy | Adp of the SNF | Individual | 01/01/2021 | |
| Woolpert, Patrick | Adp of the SNF | Individual | 03/14/2019 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 4 problems in this area, most recently on July 24, 2025: "Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 3 problems in this area, most recently on July 24, 2025: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
- When is the care plan meeting, and can family attend it?Inspectors cited 1 problem in this area, most recently on February 10, 2025: "Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 1 problem in this area, most recently on September 11, 2023: "Honor the resident's right to manage his or her financial affairs."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.96 hours per resident per day, below the California average of 4.09.
Other nursing homes nearby
- Mission View Health Center San Luis Obispo, 10.9 mi · 5 of 5 stars · 8 citations
- San Luis Post Acute Center San Luis Obispo, 11 mi · 5 of 5 stars · 8 citations
- San Luis Transitional Care San Luis Obispo, 11.7 mi · 5 of 5 stars · 7 citations
- Santa Maria Post Acute Santa Maria, 14 mi · 2 of 5 stars · 52 citations
- Villa Maria Post Acute Santa Maria, 14.3 mi · 5 of 5 stars · 24 citations
- Valley Oaks Post Acute Santa Maria, 14.8 mi · 4 of 5 stars · 33 citations
- Marian Regional Medical Center D/P SNF Santa Maria, 15.4 mi · 5 of 5 stars · 15 citations
- Bayside Care Center Morro Bay, 21.5 mi · 5 of 5 stars · 17 citations
California contacts for a concern about a nursing home
These are the official offices in California. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: California Department of Public Health, Center for Health Care Quality, Licensing and Certification Program, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: California Long-Term Care Ombudsman Program, 1-800-231-4024. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Cal Health Find, where California publishes its own records on licensed homes.
Common questions
- What is Arroyo Grande Care Center's Medicare star rating?
- CMS rates Arroyo Grande Care Center 5 out of 5 stars overall, with 5 for health inspections, 4 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Arroyo Grande Care Center get at its last inspection?
- 3 health deficiencies at the standard inspection on July 24, 2025. The California average is 15.6.
- Has Arroyo Grande Care Center been fined?
- CMS lists no fines in the last three years.
- Does Arroyo Grande Care Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Arroyo Grande Care Center?
- CMS lists 45 owners and managers, and links the home to Compass Health, Inc.. Legal business name: COMPASS HEALTH INC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.