Aspen Ridge of Utah Valley
1992 South Columbia Lane, Orem, UT 84097 · Salt Lake County · (801) 724-6500
24 certified beds, about 21 residents a day · For profit - Limited Liability company · Medicare since 2009
CMS Care Compare ratings, data as of September 1, 2026 · CCN 465170 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on March 19, 2026, inspectors cited 0 health deficiencies (the Utah average is 8.8, the national average 9.2).
None of its 11 health citations since July 2022 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 6.53 hours per resident per day, against 4.09 across Utah and 3.86 nationally. Registered nurses accounted for 2.69 of those hours.
45.5% of nursing staff left within the year CMS measured (Utah average 50.7%).
CMS links it to Advanced Health Care, an affiliated group of 26 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 11 health citations on file.
March 19, 2026Standard inspection · 0 citations
February 8, 2024Standard inspection · 4 citations
- E Keep residents' personal and medical records private and confidential.
Inspectors wroteBased on observation and interview it was determined that the facility did not ensure that the residents' medical records were secure and confidential. Specifically, observations were made of a computer screen and paperwork left unattended and displaying residents' personal information.
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review, the facility did not maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infection. Specifically, a staff member was observed to not perform hand hygiene in between residents during meal service, unwrapped and touched the ends of the straws with ungloved hands then placed them in resident's beverages, and picked up a syrup container from the floor and placed it on a resident's table.
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observation, interview and record review it was determined, for 1 of 18 sampled residents, that the facility did not ensure that a resident with pressure ulcers (PU) received the necessary treatment and services, consistent with professional standards of practice, to promote healing, prevent infection and prevent new ulcers from developing. Specifically, treatments were not put in place to prevent new pressure ulcers from developing. Resident identifier: 122.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation and interview it was determined that the facility did not label all drugs and biological's used in the facility in accordance with currently accepted professional principles, and include appropriate accessory instructions and the expiration date when applicable. Specifically, insulin pens were open and available for use past the expiration date. Resident Identifiers: 122 and 171.
July 7, 2022Standard inspection · 7 citations
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview and record review it was determined, for 7 out of 16 sampled residents, that the facility did not maintain an infection prevention and control program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable diseases and infections, including COVID-19. Specifically, staff entered rooms on Transmission Based Precautions without the required Personal Protective Equipment (PPE) donned, staff wore PPE incorrectly, staff did not donn the required PPE during transport of a resident on contact precautions, staff did not inform outside providers of an infectious resident prior to their scheduled appointment, staff did not disinfect eye protection upon exit of droplet precaution rooms, and the facility tracking and trending was not completed for all infections and communicable diseases. [...]
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observation, interview and record review it was determined, for 1 of 16 sampled residents, the facility did not ensure that a resident with pressure ulcers received necessary treatment and services, consistent with professional standards of practice, to promote healing, prevent infection and prevent new ulcers from developing. Specifically, a resident admitted with pressure sores did not have measurements obtained for 6 days and no treatments were provided during that time. Resident identifier: 7.
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on interview and record review it was determined, for 1 of 13 sampled residents, that the facility did not ensure that a resident who was incontinent of bladder received the appropriate treatment and services to prevent urinary tract infections. Specifically, a resident with signs and symptoms of a urinary tract infection (UTI) was not assessed or treated for those symptoms. Resident identifier 12.
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on interview and record review it was determined, for 1 out of 16 sampled residents that the facility did not provide routine and emergency drugs and biologicals to its residents. Specifically, a medication was not administered for 3 days due to being unavailable from the pharmacy. Resident identifier 9.
- D Implement a program that monitors antibiotic use.
Inspectors wroteBased on interview and record review it was determined, for 1 of 16 sampled residents, that the facility did not ensure that the antibiotic stewardship program included antibiotic use protocols and a system to monitor the antibiotic use. Specifically, a resident was treated with an antibiotic for a Urinary Tract Infection (UTI) without verifying that the antibiotic used was susceptible to the microorganism identified. Resident identifier 9.
- D Perform COVID19 testing on residents and staff.
Inspectors wroteBased on interview and record review it was determined, for 2 of 5 sample staff members, the facility did not ensure that unvaccinated staff members were tested for COVID-19 on a routine basis. Specifically, a unvaccinated staff member was not tested for COVID-19 according to the county transmission rate. Staff Identifier: 1 and 2.
- D Ensure staff are vaccinated for COVID-19
Inspectors wroteBased on observation, interview and record review it was determined the facility did not follow policy and procedures for staff with COVID-19 vaccination exemptions. Specifically, staff with COVID-19 vaccination exemptions were not wearing personal protective equipment according to the facility's policy and procedures.
Fire safety inspections
6 fire safety citations on file: 4 on March 19, 2026, 2 on February 8, 2024.
Every fire safety citation6 citations
- F Have proper medical gas storage and administration areas.
- F Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
- D Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- D Properly select, install, inspect, or maintain portable fire extinguishes.
- E Ensure that testing and maintenance of electrical equipment is performed.
- D Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Utah | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 6.53 | 4.09 | 3.86 |
| Registered nurses | 2.69 | 1.25 | 0.69 |
| All nursing staff on weekends | 5.15 | 3.58 | 3.42 |
| Nurse aides | 3.36 | ||
| Licensed practical nurses | 0.49 | ||
| Nursing staff turnover (share who left in a year) | 45.5% | 50.7% | 45.8% |
| Registered nurse turnover | 20.0% | 40.6% | 42.9% |
| Administrators who left | 0 |
CMS expects 4.72 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 7.11 on weekdays and 5.15 on weekends, 28% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.1% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 5.70 in April to June 2025 to 6.53 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 6.53 | 2.69 | 7.11 | 5.15 | 0.1% | 0 of 90 | 21 |
| Oct to Dec 2025 | 6.11 | 2.41 | 6.45 | 5.26 | 1.0% | 0 of 92 | 22 |
| Jul to Sep 2025 | 5.65 | 2.18 | 5.89 | 5.05 | 2.1% | 0 of 92 | 22 |
| Apr to Jun 2025 | 5.70 | 2.22 | 6.01 | 4.94 | 1.7% | 0 of 91 | 22 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Utah, Jan to Mar 2026 | 3.91 | 1.11 | 4.10 | 3.44 | 2.8% | 0.2% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
Staff pay at this home
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.
Official wage estimates for Utah
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Utah, all employers | |||
| CNAs (nursing assistants) | $19.15 | $17.81 to $21.32 | 12,260 |
| LPNs and LVNs | $30.40 | $25.71 to $35.86 | 1,680 |
| Registered nurses | $40.67 | $38.49 to $50.54 | 27,420 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Utah | US |
|---|---|---|---|
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 0.9 | 1.6 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 12.7 | 16.6 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 13.9 | 11.6 | 12.0 |
Owners and operators
Legal business name: AHC OF OREM LLC. CMS links this home to Advanced Health Care, a group of 26 nursing homes averaging 4.7 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| New AHC Holdings, LLC | 5% or greater direct ownership interest | Organization | 100% | 09/01/2023 |
| The Gail Miller Gst Trust | 5% or greater indirect ownership interest | Organization | 72% | 01/01/2024 |
| The Bryan Miller Utah Dynasty Trust Dated April 22, 2014 | Indirect ownership interest | Organization | 01/01/2024 | |
| The G&h Miller Utah Trust Dated February 26, 2019 | Indirect ownership interest | Organization | 01/01/2024 | |
| Oxnam, Nathan | Corporate officer | Individual | 01/01/2024 | |
| Nattress, Kevin | Operational/managerial control | Individual | 10/13/2023 | |
| Lhmsh LLC | Adp of the SNF | Organization | 01/01/2024 | |
| New AHC Holdings, LLC | Adp of the SNF | Organization | 04/30/2025 | |
| Bartholomew, Chase | Adp of the SNF | Individual | 04/30/2025 | |
| Nattress, Kevin | Adp of the SNF | Individual | 04/30/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 5 problems in this area, most recently on February 8, 2024: "Provide and implement an infection prevention and control program."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 3 problems in this area, most recently on February 8, 2024: "Provide appropriate pressure ulcer care and prevent new ulcers from developing."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 2 problems in this area, most recently on February 8, 2024: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 1 problem in this area, most recently on February 8, 2024: "Keep residents' personal and medical records private and confidential."
Other nursing homes nearby
- Orem Rehabilitation and Nursing Center Orem, 0.7 mi · 3 of 5 stars · 29 citations
- Provo Rehabilitation and Nursing Provo, 1.1 mi · 1 of 5 stars · 75 citations
- Stonehenge of Orem Orem, 3 mi · 5 of 5 stars · 2 citations
- Cascades at Orchard Park Orem, 3.5 mi · 4 of 5 stars · 25 citations
- Stonehenge of Springville Springville, 7.1 mi · 5 of 5 stars · 13 citations
- Mission at Alpine Rehabilitation Center Pleasant Grove, 7.4 mi · 2 of 5 stars · 44 citations
- Stonehenge of American Fork American Fork, 9.3 mi · 4 of 5 stars · 16 citations
- Monument Healthcare American Fork American Fork, 10.2 mi · 3 of 5 stars · 59 citations
Utah contacts for a concern about a nursing home
These are the official offices in Utah. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Utah Department of Health and Human Services, Division of Licensing and Background Checks, Health Facilities Licensing, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Utah Long Term Care Ombudsman Program, Division of Aging and Adult Services, 801-538-3910. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Utah DLBC Find a Facility (licensing records and compliance history), where Utah publishes its own records on licensed homes.
Common questions
- What is Aspen Ridge of Utah Valley's Medicare star rating?
- CMS rates Aspen Ridge of Utah Valley 5 out of 5 stars overall, with 5 for health inspections, 5 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Aspen Ridge of Utah Valley get at its last inspection?
- 0 health deficiencies at the standard inspection on March 19, 2026. The Utah average is 8.8.
- Has Aspen Ridge of Utah Valley been fined?
- CMS lists no fines in the last three years.
- Does Aspen Ridge of Utah Valley accept Medicaid?
- CMS lists it as "Medicare", so it is not certified for Medicaid.
- Who owns Aspen Ridge of Utah Valley?
- CMS lists 10 owners and managers, and links the home to Advanced Health Care. Legal business name: AHC OF OREM LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.