Home / Connecticut / Avon
Avon Health Center
652 West Avon Rd, Avon, CT 06001 · Capitol County · (860) 673-2521
120 certified beds, about 100 residents a day · For profit - Corporation · Medicare and Medicaid since 1976
CMS Care Compare ratings, data as of September 1, 2026 · CCN 075244 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on March 17, 2026, inspectors cited 6 health deficiencies (the Connecticut average is 13.4, the national average 9.2).
Of 31 health citations since August 2022, 2 were rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).
CMS lists 2 fines totaling $45,838 in the last three years; the largest was $37,560, and the latest is dated March 17, 2026.
Nurses and nurse aides worked 4.24 hours per resident per day, against 3.73 across Connecticut and 3.86 nationally. Registered nurses accounted for 0.85 of those hours.
46.0% of nursing staff left within the year CMS measured (Connecticut average 37.4%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 31 health citations on file.
March 17, 2026Standard inspection · 7 citations
- K Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on interviews, observations, clinical record review, and review of facility policy for the only sampled resident reviewed for respiratory care (Resident #29), the facility failed to maintain a safe environment for a resident (Resident #29) on continuous oxygen by allowing long-term unsupervised use of petroleum-based jelly on the face and lips without a physician order, staff oversight, or self-administration assessment. Staff were aware of the resident's repeated use of petroleum jelly but did not intervene, despite flammability warning on the oxygen equipment and established contraindications. The facility also failed to monitor and control water temperatures at resident points of use, resulting in widespread temperatures exceeding 120 degrees ( ) Fahrenheit (F) and exposing residents to an immediate risk of scalding. [...]
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on review of the clinical record, interviews, facility documentation and facility policy for 1 of 2 residents (Resident #76) reviewed for mistreatment, the facility failed to complete a thorough investigation related to an allegation of untimely incontinent care.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on interviews, observation, review of the clinical record, and facility policy for 1 resident of 1 resident (Resident #29) reviewed for respiratory therapy, the facility failed to administer oxygen as per physician orders.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observations, interviews and review of facility policy for 2 of 3 medication storage rooms, the facility failed to ensure expired heparin syringe flushes for Intravenous (IV) lines and IV 0.45% hydration bags were not expired.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on interviews, observation, review of the clinical record, and facility policy for 1 of 1 resident (Resident #6) reviewed for enteral (tube) feedings, the facility failed to adhere to Enhanced Barrier Precautions (EBP) during the initiation of a tube feeding.
- B Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Inspectors wroteBased on observation and interviews for 2 of 3 residents (Resident #83 and Resident #102) reviewed for choices and 7 out 7 residents (Resident #12, Resident #37, Resident #52, Resident #67, Resident #70, Resident #75, and Resident #85) that attended the Resident Council meeting, the facility failed to ensure dining rooms were opened for meals.
- B Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on review of the clinical record, facility policy and interviews for 1 of 1 resident (Resident #37) reviewed for a change in code status, the facility failed to ensure the advance directives CPR/DNR Discussion Form was signed by the resident when the code status was changed by the physician.
July 22, 2025Complaint inspection · 1 citation
- G Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on review of clinical records, facility documentation, and interviews for one of three residents (Resident #1) reviewed for accidents, the facility failed to ensure the resident was provided care in accordance with physician orders and the plan of care to prevent a fall resulting in a femur fracture that required a closed non-surgical reduction of fractured bone. Resident #1 was admitted to the facility with diagnoses that included Alzheimer's disease, anxiety, and osteoarthritis. An annual Minimum Data Set (MDS) dated [DATE] identified Resident #1 had severe cognitive impairment, required extensive assistance with two (2) staff for bed mobility, and was incontinent. A Resident Care Plan (RCP) dated 6/5/2025 identified Resident #1 was at risk for falls due to impaired mobility, incontinence and cognitive impairment. [...]
November 26, 2024Complaint inspection · 1 citation
- D Protect each resident from the wrongful use of the resident's belongings or money.
Inspectors wroteBased on clinical record reviews, review of facility documentation and interviews for one (1) of three (3) sampled residents (Resident #1) who were reviewed for an allegation of missing personal property, the facility failed to ensure Resident #1's credit card and cash money were not stolen from the resident's wallet by a staff member.
July 22, 2024Standard inspection · 7 citations
- E Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on clinical record reviews, observations, review of policy for 2 of 2 residents ( Resident # 32 and Resident # 52) reviewed for respiratory treatment, the facility failed to ensure the residents nebulizer tubing was changed and stored according to facility policy.
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on resident interview, clinical record review, review of facility documentation, review of the facility policy and staff interviews for 1 of 3 residents reviewed for abuse (Resident #98), the facility failed to report an allegation of potential abuse to the state agency.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on clinical record reviews, review of facility policy and staff interviews and for 1 of 1 resident, (Resident #18), reviewed for nutrition, the facility failed to provide supervision with meals according to the plan of care and for 1 of 1 resident reviewed for pain (Resident # 24) the facility failed to ensure the resident's care plan included nonpharmaceutical interventions for pain relief and for 1 of 5 residents (Resident #70) reviewed for unnecessary medications, the facility failed to ensure a resident care plan addressed resident specific behaviors and interventions.
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on review of the clinical record, observations, facility policy and interviews for 1 of 7 residents (Resident #69) reviewed during medication administration, the facility failed to ensure staff appropriately prepared Extended release/delayed release medications for administration to a resident.
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on clinical record reviews, facility documentation, facility policy and interviews for 2 of 3 sampled residents (Resident # 25 and # 42 ) reviewed for pressure ulcers, the facility failed to ensure a nutritional assessment was completed for a newly identified pressure injury and failed to reposition the resident according to the plan of care.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, review of facilities policy and interview for 1 out of 2 medication rooms, the facility failed to label medications appropriately once opened.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observations, review of the kitchen, facility policy, and interviews, the facility failed to ensure staff wore facial hair covering appropriately for 2 of 2 residents (Resident #19 and Resident #54) and the facility failed to perform hand hygiene and failed to handle and transport linens to prevent the spread of infection.
August 31, 2022Standard inspection · 15 citations
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observations of the kitchen, facility policy and interviews, the facility failed to ensure foods were stored and prepared under sanitary conditions, hair net was covering hair, food temperature were taken before serving food, food was labeled and dated and the nourishment refrigerator was free from dirty, food in refrigerator and freezer were labeled or dated in a sanitary manner within professional standards.
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observations, clinical record reviews, facility policy, and interviews for 1 resident (Resident #88) reviewed for Urinary catheter, the facility failed to ensure the residents urinary catheter bags was covered with a privacy bag to maintain the resident's dignity.
- D Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Inspectors wroteBased on review clinical record reviews, review of facility documentation, facility policy and interviews for 2 residents reviewed for abuse (Resident #4 and Resident #23), the facility failed to treat the residents with respect and dignity when providing care.
- D Reasonably accommodate the needs and preferences of each resident.
Inspectors wroteBased on observations, clinical record reviews, review of facility policy and interviews for 2 residents (Resident #1 and #50) reviewed for Accommodations of Needs, the facility failed to ensure the residents call lights were within reach within accordance to facility practice.
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on clinical record review, facility documentation review, facility policy review and interviews for 1 resident (Resident #42) reviewed for edema, the facility failed to ensure that the dietician, physician, and responsible party were notified of the resident's weight loss.
- D Keep residents' personal and medical records private and confidential.
Inspectors wroteBased on observations, clinical record reviews, facility policy, and interviews for 2 of 5 residents (Resident #78 and Resident #345) reviewed for dignity, the facility failed to ensure that the resident's confidential and personal care instructions was not posted for public view.
- D Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Inspectors wroteBased on clinical record review, facility policy review and interviews for 1 of 2 residents (Resident #4) reviewed for abuse, the facility failed to the implement the facility's policies and procedure for reporting an allegation of mistreatment.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on clinical record reviews, facility policy and interviews for 1 resident (Resident # 73) reviewed for Care Conferences, the facility failed to ensure the resident was invited to quarterly and annual interdisciplinary meetings and for 1 resident (Resident #50) reviewed for specialized rehabilitation services, the facility failed to ensure physician orders for 1:1 feeding for a resident at risk of aspiration was revised on the plan of care.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on review of the clinical record, review of facility documentation, facility policy review and interviews for 1 of 2 resident (Resident # 68) reviewed for Accidents, the facility failed to ensure a Registered Nurse (RN) assessment was completed for a discoloration noted on the resident.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on clinical record review, review of facility documentation, review of facility policy and interviews for 1 of 2 residents, (Resident #24), reviewed for accidents, the facility failed to ensure adequate supervision to prevent an elopement.
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on clinical record review, facility policy review and interviews for one resident (Resident #42) reviewed for edema, the facility failed to ensure a timely reweight for a resident identified with a weight discrepancy.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, review of the clinical record, facility policy and interviews for one resident (Resident # 73) reviewed for Respiratory Therapy, the facility failed to change the oxygen tubing on a weekly basis per physician order.
- D Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Inspectors wroteBased on review of the clinical record, facility policy review and interviews for 1 of 5 residents (Resident # 50) reviewed for unnecessary medications, the facility failed to respond to pharmacy recommendations in a timely manner.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observations, review, facility policy review and interviews during review of medication storage and labeling, the facility failed to ensure that the medication refrigerators temperatures were checked and maintained daily, vaccines were safely stored within the appropriate temperature and checked twice a day, opened ophthalmic medication was dated once opened, over the counter medication was labeled with expiration date and that medication was securely stored.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, review of the clinical record, facility policy review and interviews for 1 resident (Resident #88) reviewed for Urinary catheter, the facility failed to ensure urinary catheter was not on floor to prevent the spread of infection.
Fire safety inspections
15 fire safety citations on file: 7 on March 17, 2026, 3 on July 22, 2024, 5 on August 31, 2022.
Every fire safety citation15 citations
- E Inspect, test, and maintain automatic sprinkler systems.
- E Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- D Develop and maintain an Emergency Preparedness Program (EP).
- D Keep aisles, corridors, and exits free of obstruction in case of emergency.
- D Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
- D Meet other general requirements that are deficient.
- D To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- E Have exits that are accessible at all times.
- D To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- D Have generator or other power source capable of supplying service within 10 seconds.
- D Keep aisles, corridors, and exits free of obstruction in case of emergency.
- D Inspect, test, and maintain automatic sprinkler systems.
- D Install corridor and hallway doors that block smoke.
- D Have restrictions on the use of highly flammable decorations.
- D To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| March 17, 2026 | Fine | $37,560 |
| July 22, 2025 | Fine | $8,278 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Connecticut | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.24 | 3.73 | 3.86 |
| Registered nurses | 0.85 | 0.69 | 0.69 |
| All nursing staff on weekends | 3.83 | 3.37 | 3.42 |
| Nurse aides | 2.72 | ||
| Licensed practical nurses | 0.67 | ||
| Nursing staff turnover (share who left in a year) | 46.0% | 37.4% | 45.8% |
| Registered nurse turnover | 27.8% | 38.6% | 42.9% |
| Administrators who left | 1 |
CMS expects 3.49 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.40 on weekdays and 3.83 on weekends, 13% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 11.6% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.21 in April to June 2025 to 4.24 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.24 | 0.85 | 4.40 | 3.83 | 11.6% | 0 of 90 | 100 |
| Oct to Dec 2025 | 4.31 | 0.85 | 4.49 | 3.85 | 8.8% | 0 of 92 | 101 |
| Jul to Sep 2025 | 4.44 | 0.85 | 4.62 | 3.99 | 14.5% | 0 of 92 | 99 |
| Apr to Jun 2025 | 4.21 | 0.84 | 4.38 | 3.79 | 11.3% | 0 of 91 | 102 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Connecticut, Jan to Mar 2026 | 3.66 | 0.61 | 3.80 | 3.31 | 6.0% | 1.3% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Connecticut | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 17.6 | 17.9 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.6 | 1.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 2.6 | 3.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 1.5 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 15.2 | 16.4 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 5.4 | 4.0 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 15.9 | 17.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 25.5 | 24.3 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 3.6 | 10.8 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.1 | 2.1 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.0 | 1.5 | 1.8 |
Owners and operators
Legal business name: AVON CONVALESCENT HOME, INC..
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Avon Convalescent Home, Inc. | 5% or greater direct ownership interest | Organization | 100% | 12/21/1974 |
| Pellerin, Amy | W-2 managing employee | Individual | 12/19/2022 | |
| Schwartz, Freda | Corporate director | Individual | 06/29/1983 | |
| Schwartz, Russell | Corporate director | Individual | 06/23/2015 | |
| Schwartz, Freda | Corporate officer | Individual | 06/29/1983 | |
| Schwartz, Russell | Corporate officer | Individual | 10/25/2007 | |
| Pellerin, Amy | Operational/managerial control | Individual | 12/19/2022 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 9 problems in this area, most recently on March 17, 2026: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 7 problems in this area, most recently on March 17, 2026: "Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 4 problems in this area, most recently on March 17, 2026: "Respond appropriately to all alleged violations."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 4 problems in this area, most recently on March 17, 2026: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- Apple Rehab Avon Avon, 0.2 mi · 3 of 5 stars · 47 citations
- Autumn Lake Healthcare at West Hartford West Hartford, 4.9 mi · 3 of 5 stars · 70 citations
- Cherry Brook Health Care Center Canton, 4.9 mi · 2 of 5 stars · 30 citations
- Amberwoods of Farmington Farmington, 5.2 mi · 3 of 5 stars · 38 citations
- Hebrew Center for Health and Rehabilitation West Hartford, 5.4 mi · 3 of 5 stars · 42 citations
- Apple Rehab Farmington Valley Plainville, 6.1 mi · 3 of 5 stars · 39 citations
- Autumn Lake Healthcare at New Britain New Britain, 6.2 mi · 5 of 5 stars · 25 citations
- West Hartford Health & Rehabilitation Center West Hartford, 6.3 mi · 5 of 5 stars · 22 citations
Connecticut contacts for a concern about a nursing home
These are the official offices in Connecticut. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Connecticut Department of Public Health, Facility Licensing and Investigations Section, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Connecticut Long Term Care Ombudsman Program, 860-424-5200. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Connecticut DPH Nursing Home Site, survey findings by facility, where Connecticut publishes its own records on licensed homes.
Common questions
- What is Avon Health Center's Medicare star rating?
- CMS rates Avon Health Center 2 out of 5 stars overall, with 1 for health inspections, 5 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Avon Health Center get at its last inspection?
- 6 health deficiencies at the standard inspection on March 17, 2026. The Connecticut average is 13.4.
- Has Avon Health Center been fined?
- Yes. CMS lists 2 fines totaling $45,838 in the last three years.
- Does Avon Health Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Avon Health Center?
- CMS lists 7 owners and managers. Legal business name: AVON CONVALESCENT HOME, INC..
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.